envisioning the enterprise of the future
Post on 18-Oct-2014
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I presented this on Nov 19 at KMWorld Conference 2009 as part of a panel called, "Envisioning the Enterprise of the Future"TRANSCRIPT
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ENVISIONING THE ENTERPRISE OF THE FUTURE
Gia Lyons (@gialyons)Strategic ConsultantJive SoftwareKMWorld 2009
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I asked my trusted colleagues for input…
• Bill Lynch, Co-Founder, VP Product Management• Christopher Morace, SVP Products• Dave Hersh, CEO• David Greenberg, Sr. Director Marketing• Erskine Williams, Director Professional Services• Matt Tucker, Co-Founder, CTO• Robert Brown, VP Client Services• Suzame Tong, Director Marketing Communication
Key habit in the enterprise of the future
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BECAUSE YOU’RE LOSINGWhy change?
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be nimble, be quick – reduce cycles, increase innovationFlicker.com/vegaseddie
losing to competitors
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RIFs happen – avoid the collective lobotomyFlicker.com/theeerin
losing brain trust
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blur the firewall – make critical knowledge sharing easierFlicker.com/bionicteaching
losing opportunities
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MORE LIKE AN ECOSYSTEM, LESS LIKE A MACHINE
What will the enterprise of the future look like?
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Flicker.com/calliope
cross pollinate top talent “A” game to “B” and “C” players
spread habits of high performers across the enterprise
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Flicker.com/wwworks
preserve knowledge sharing in context
make it easy for others to discover and share
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Flicker.com/proimos
discover, consume and broadcast via activity streams
bring interaction and content together from multiple systems
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A FRESH APPROACHHow can we make the change?
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INDUSTRY WATCHERS, VENDORS, ANALYSTS
share deeper case studies
describe entire process: fund, build, sustain
stop calling it "Facebook for the Enterprise”
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CEOs
understand that SBS enables corporate initiatives
track success with existing KPIs and measures
stop thinking it’s a waste of time
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CIOs, CFOs
acknowledge failure of past solutions
surface silo’d content in simple community platform
enable people to find and start trusting each other
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VP of HUMAN RESOURCES
incent and reward contributions to the community
incent and reward leveraging the network
that which is rewarded (and measured) improves
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VP of COMMUNICATIONS, MARKETING
evolve from broadcaster to conversationalist
talk, but listen, too
act on what you hear
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EVERYONE
try new approach: “set it and forget it” doesn’t work
this isn’t just about tools
invest the effort and time to build and sustain
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THANK YOU