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電子商務加值服務之運用 國立屏東商業技術學院資訊管理系 張玲星 老師 [email protected]

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  • [email protected]

  • 1. 2. 3. 4. 5. 6. 7.

  • EC vs.

    EC vs. EC .com.com

  • EC

    EC Get Benefit First (GBF)

    Get Profit First (GPF)

  • EC

  • Web

    Web 1.0 (1996)

    Web 2.0 (2001)

    Peer to Peer

    (business model) Wiki(second life, 2003) Google Earth 3DSketch-Up

    3D

    MSVirtual EarthGoogle

  • Web

    Web 3.0 (2006~)

  • .com

    EC

    EC

  • Resources-Based Theory

  • (Healthful)

    Mister Donut

    MUJINotebook of acer19

  • (2001~)China is China

    3M PradaLG + Prade (Magic Message Mirror)200630LCD

    Taiwan insideWii

    HomeBox24Galoop

  • EC

  • EC

    YouTubeWikipedia

  • BQ

    Venetian HotelLas Vegas Show

  • E-Markets

    1. E-Markets2. 3.

    ECEC

  • EC .com .com

  • EC

  • Yahoo.comPortalICPe-TailerMarket MakerESPN.comVotale-BokerICPiVillagee-Communitye-tailerAmazon.come-tailerMarket MakerGoogle KDDI

  • KDDI NTTDoCoMo

  • ECEC7C7C

    1.1. CostCost 2.2. CompetitionCompetition 3.3. CustomersCustomers 4.4. ConsumerismConsumerism 5.5. Chain storeChain store 6.6. ComputerComputer 7.7. ConsultantConsultant

  • EEE ModelEEE Model

    (staging the ExperienceExperience) (learning the Experience)Experience) (securing the Experience)Experience)

  • ee--MetricsMetrics(reach)(Acquisition)(Conversion)(Retention)(Loyalty)(duration)(Abandonment)(Attrition)(Churn)(Recency)

  • e g. Dell

  • Internet Internet

    Internet Internet

  • (e-payment)

  • Q & AQ & A

  • Kozmo.com

    US $10Swaplt.com

    CD Seaplt Bucks

    Furniture.com 250iHarvest.com

    MySpace.com19915

    900

    (Philip J. Kaplan, Fuckedcompany.com)

  • HP (Hewlett & Packard)

  • 118,693