eq for improved decision making 1 hour for atd central indiana chapter

© Russell Martin & Associates www.russellmartin.com 0

Presented by:

EQ for Improved Decisions

Lou RussellRussell Martin & Associatesa Moser Consulting company(317) [email protected]

“Individuals carry their success or failure with them; it does not depend on outside conditions.” Ralph Waldo Trine


During this workshop, you will get:

A free online emotional intelligence assessment

Nuggets to improve your capacity

A link to a PDF of these slides

A couple of laughs

A couple of AhHa’s!!

A bit of shameless marketing

WIIFM


• Emotions are a

Call to Action

• Get to Your Base

• Know-tice and Grow

Thy Self

Content


List 10 things on your to-do list (that you aren’t doing right now):

Clearing the Head Trash

‘Thinking’ hours in a normal work

day?

1. Can you finish it in four hours or less? 2. Do you need anyone else’s help to

finish? 3. Has it been on your to-do list forever? 4. Do you know what ‘it’ is?

TASKS go on your To-Do List (Today’s Work)PROJECTS go in a folder (Charter and Plan, etc.)

PROCESSES go on your Calendar


1. Describe a negative emotion you recently experienced at work __________.Rank the intensity of that emotion (1 = low, 10 = high): _____.

2. What factors contributed to your feelings about the problems?

1. Describe a positive emotion you recently experienced at work __________.Rank the intensity of that emotion (1 = low, 10 = high): _____.

4. What factors contributed to your feelings about the successes?

Emotion-Based Survey Items


Frustration: Universal Work Emotion

DISABLEVictim

ENABLEVictor


How Clearly Do You See?


Your Body Reacts: It’s Chemical

90

seconds

to create a

Four Hour

Emotional

Hangover

• ONLY 3 choices• No if-then-else• No history

- Dr. Izzy Justice,

Emotional Quotient


Training Doesn’t Work

EQ

Smarts

BehaviorCompetency

Decision Making (Superior Performance)

360

Assessments

Performance

Reviews

DISC

MotivatorsMultiple

Intelligence

Memory

An team or individual with mediocre IQ but high EQ will outperform a team with the highest IQ and low EQ.


The Components: How to Grow

Self-Awareness

Self-Regulation

Motivation

Empathy

Social Skills

Email [email protected] for a free EQ assessment

mailto:[email protected]


Emotional Awareness

Untruths: Avoid negative emotions

Confusing a positive attitude with denial

Opportunities to grow emotional competence each year: 80

Number we grow from: 3Push under the water, it will pop

back up.Emotion will

emerge, repression is futile.

Be mad mindfully.


Self Regulation

Disruptive Emotion: Your FAVE

Anger / Defensiveness

Anxiety / Fear / Insecurity

Guilt / Shame / Embarrassment

Feeling “Down”


Self Regulation

Disruptive Emotion

Regulation

Anger / Defensiveness

• Postpone• Identify triggers / beliefs• Do something that makes you happy• Reframe • Check your expectations• Choose your battles, will it matter in 10

years?

Anxiety / Fear / Insecurity

• Ask questions to broaden what is real• Change “what do I do” to “what is going on

here”• Counter with mitigation: “…then I will…”• Choose living


Self Regulation

Disruptive Emotion

Regulation

Guilt / Shame / Embarrassment

• Face it• Evaluate boundaries with others, is it your

responsibility• Notice the difference between guilt and shame• Ask help seeing a perspective change• Forgive yourself

Feeling “Down” • Add an energizing activity• Remove draining activity• Eat well, rest• Small steps• Revisit your beliefs• Professional help


Your Behavioral Predict Triggers: DISC

Dominance

InfluenceSteadiness

Compliance

People

Speed

Tasks

Speed

Person

Caring

Task

Perfect


Costumes and Stress


Interacting with Other Styles

Choose to adapt

temporarilyrather than

permanently pretend to be what you are

not.


An IT Team


Driving Forces


Emotion is Connected to Behavior

Rule #1 The Brain doesn’t want to feel an emotion inconsistent with current behavior.

Rule #2 To regulate, ask what emotion do you want to feel and behave like that.

Disruptive Emotion The (Opposite) Positive Behaviors

Anger / Defensiveness Engaged, empathetic

Anxiety / Fear

Guilt / Shame

Feeling “Down”

Insecurity

Embarrassment


EQ

Smarts

BehaviorCompetency

Decision Making (Superior Performance)

Regulation Basics

Notice your

emotions

change:

AWARENESS

Use

STRENGTHS to

drive

REGULATION

CHOOSE times for

Decisions

360

Assessments

Performance

Reviews

DISC

MotivatorsMultiple

Intelligence

Memory


Your PURPOSE

I ignite, affirm and sustain learning in self and others

VERBS: NOUNS:

Tweet @nolecture


Upcoming Indy workshops:IT Leadership Bootcamp 3/22 start

Realistic PM CMI 4/18-19, 10/17-18

The Power of You: EQ CMI 4/16-17

EQ and Career Coaching

At TD.org:

Strategic Leadership Simulation (2 day)

Project Management for Learning Professionals (2 day and online)

Methodology Essentials

EQ Essentials

@nolecture Russell Martin

How Can I Get More Help?


I. II.

III. IV.

Building the Resiliency Attitude

eq for improved decision making 1 hour for atd central indiana chapter

Leadership & Management