er encouraging employee engagement final
TRANSCRIPT
75thAnnual
RetirementConference
Encouraging Employee
Engagement for Successful
Retirement OutcomesColleen Kuehnel,
Benefit Plan and Education Manager
Candice Skinner, Benefit Education Specialist
Agenda • Introductions • Encouraging Employee Engagement • Creating a Financially Well Workforce • Taking Action
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Introductions
• Name• Municipality• Role• What’s your
goal from this session?
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Encouraging Employee Engagement
Why is benefit education important?
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2%
1%
3%
23%
21%
20%
75%
78%
77%
Strongly Disagree Neutral Strongly Agree
What do employers think?
I am satisfied with the education MERS offers to my employees.
Employee education from MERS is important to me.
Topics and resources are relevant to my employees.
Source: MERS 2021 Voice of the Customer Survey.
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What challenges do you face in getting employees to attend benefit education sessions?
What works for you?
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Give employees time to attend
Incentivize attendance
Employee engagement in topic selection
MERS Tools and Resources
Encouraging Participation
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Creating a Financially Well Workforce
What do you see as the benefits of having a financially well workforce?
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79%
70%66%
56%49%
65%71%
76%71%
51%
67% 70% 69%75%
52%
Improvedunderstanding of
benefits
Improved satisfactionwith benefits
Reduced employeestress
Improved recruitment& retention
Workforcemanagement withretirement-ready
employees
2019 2020 2021
MERS Voice of the Customer survey results
Benefits of a “Financially Well” WorkforceLargest Benefit
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Building Financial Wellness
Encourage employees not to “leave money on the table” and take full advantage of any employer match.
Do you offer an employer match?
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Take Action Now
Schedule Customized Benefit Education
Region 1Tammy Marier
Region 5Lynn Henley
Region 6Candice Skinner
Region 2Andrew Smith
Region 4Angie Schrauben
Region 3Debbie Rochester
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Customized to Meet Your Needs
Many meeting options
Early morning or evening meetings
In-person or virtually
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Participant Feedback
MERS on-site education programs have a
94% satisfaction rating
amongst participants
(those who rated their satisfaction as an 8, 9 or 10)
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We’ve Been Expanding our Content
Quick Bite Webinars
Facebook Live Events
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• Free new comprehensive tool available through all participants’ myMERS accounts
• Can view all their financial data in one place
• Intuitive financial wellness “workouts” on:– Emergency savings– Debt management– Retirement planning– Insurance needs– Health care savings
Financial Fitness
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Financial Fitness App
Available to download in the App Store and through Google Play – search for Alerus Financial Fitness
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More Ways to Connect with MERS
Service Center Online Chat
Schedule 1-on-1Appointments Online
Facebook Messenger
NEW
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Please Complete a Session Survey
Step 3:Scroll down and click “Breakout Session
Survey”
Step 2:Select the sessionyou attended (look
for correct date/time)
Step 1:Locate and access
the “Schedule” Icon
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Contacting MERS
This presentation contains a summary description of MERS benefits, policies or procedures. MERS has made every effort to ensure that the information provided is accurate and up to date. Where the publication conflicts with the relevant Plan Document, the Plan Document controls.
800.767.MERS (6377)
Online Chat
NEW
Schedule 1-on-1Appointments Online
www.mersofmich.com
Social Media
MERS of Michigan1134 Municipal WayLansing, MI 48917
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