erepublic - cde cuny 15 presentation - unified communications admin and pedagogy
DESCRIPTION
Erepublic - CDE CUNY 15 Presentation - Unified Communications Admin and Pedagogyby Kahn, Collins, Lauria, Conception & BernhardtTRANSCRIPT
Unified Communication: Consideration for Adoption in Administration &
Pedagogy
Patricia Kahn, AVP Technology Systems
Brian Collins, Director of Telecommunications
Thomas Lauria, Director of Office Automation
George Concepcion, Director of Networking
William Bernhardt, Associate Professor; Director of Faculty Center for Professional Development
Agenda
• About CSI
• Technology Status
• Technology Options for Consideration
• Pedagogical application
• Worth the Investment?
• Plan for Adoption
• Implementation Plan
About CSI
• Four-year, senior college of The City University of New York (CUNY)
• Programs in the liberal arts and sciences and professional studies lead to bachelor's and associate's degrees.
• The master's degree is awarded in 16 professional and liberal arts and sciences fields of study.
• The College participates in doctoral programs of The City University Graduate School and University Center in Biology, Chemistry, Computer Science, Nursing, Physical Therapy, and Physics.
• 14,199 students enrolled; ~2500 faculty and staff
• High Performance Computing Center: Support the University’s research and educational activities by making state-of-the-art HPC resources and expert technical assistance available to faculty and students
• Magnificent 204-acre campus; 24 buildings; student housing
What is UC and LYNC All About??
Technology Status
• The 10G network backbone and high speed wireless connection
• Exchange Environment
• Life cycled phone infrastructure
• A sampling of teaching and learning applications include:
• Blackboard
• Camtasia Studio
• Panopto (lecture capture)
• SKYPE
• Digication (ePortfolio)
• Software used by academic programs
Technology Options for Consideration
• Unified Communications
• Features
• Hardware, Software, and System Requirements
• Challenges
• Opportunities
• Alternative Technologies with UC Functionality
• Blackboard Collaborate; Adobe Connect
• Echo360
• Camtasia/Captivate
• Facebook, Twitter, LinkedIn
• SKYPE, FaceTime
AVAYACISCO
Microsoft
Pedagogical Application
• Responding to individual learning styles
• Real-time learning
• Online tutoring
• Desktop sharing
• Lecture recordings for later viewing
• Hybrid learning environment
Taking the Plunge
• Has your current phone system reached the end of its lifecycle?
• Can your network handle the increased demand?
• Does your institution already have systems in place that provide web conferencing functionality and foster collaboration?
• Are any of the functionalities inherent in a unified communications system currently being used in the teaching and learning environment?
• Do you have confidence in your communication systems?
• What is the culture of your institution pertaining to technology?
• Is it important for a faculty, staff, or student to be reachable from any device from one contact number?
Plan for Adoption
• Evaluate current environment
• Set objectives for replacement strategy, administrative and educational outcomes, and resources
• Research available solutions
• Form a vendor relationship
• Implementation & Training
UC PLAN
Implementation Plan
Phase I
• Upgrade Exchange
• Migrate from an existing Avaya Intuity Audix voicemail system to an Exchange 2013 Unified Messaging infrastructure
• Phone messages in email
• Instant Messaging
• Distribution of VoiP phones to pilot group
• Establish a Steering Committee
Phase II
• Proposed implementation of Unified Communications to a cohort of users
• LYNC for administrative use: Facilitate video and conference calls, IM, contact lists
• LYNC for pedagogy
UC PLAN
Contact Information
• Patricia [email protected]–982–2209
• Brian [email protected]
• Thomas [email protected]
• George [email protected]
• Bill [email protected]