Érika Reyes Espín C/ Alcorisa 83 | Madrid 28043 | +34.609.43.10.63

erikareyes102@gmail.com

Dear Madame or Sir,

I am writing to enquire about any potential upcoming vacancies in your organization.

My recent experience includes several years of working as a Business Operation Analyst, in a multinational IT Solutions environment. During this time, I have supported the organization in many different areas, including finance, operational processes & policies and HR.

As a Business operation Analyst my main responsibilities had been:

Sales Support Team (Pre-sales) in the realization of service offerings from a financial point of view (Quoting & Forecast)

Work with the project management team (Projects Managers) to ensure the smooth running of all projects being conducted.

Accessory to Management level in making business decisions.

Development of Forecast of revenue & margin; reporting, etc.

I had participated on the process of implementing a new management software tool throughout the company (SAP implementation); initially to help test the system functionality, quickly progressing to the role of a Super User assisting others in the transition.

To add more, working on HR department, I was in charge of Welcoming & Integration Program and also had been involved on coaching assistance.

I personally believe that the experience and knowledge gained to date in my career would enable me to be successful in a wide range of roles in a financial environment. Having the chance of sharing this with your team and at the same time learns from you, would be an excellent opportunity for me to keep growing professionally.

I remain at your disposal for any further information of interest to you.

Yours sincerely,

Érika Reyes Espin.

WORK EXPERIENCE

09/2015 – Present. ERICSSON ESPAÑA SAU (Madrid)

COST CENTER ANALYST SPECIALIST.

Responsibilities: Forecast and budget preparation to perform the Analysis of figures from cost centers level

to unit Organization. Financial closures. Perform analysis and report review. General Accounting. Calculate and evaluate cogs provisions. Preparation of reports for management and control of profitability.

05/2010 – 07/2015 BUSINESS ANALYST (Spain / Portugal) – EMC COMPUTER SYSTEMS – Madrid, Spain Functions and Responsibilities: Solution Technology Area Business Operation Analysts:

Prepare and consolidate sales and marketing status reports and variance analysis. SAP Super user (PROPEL R2) support for West Europe; leading system implementation

and sustained assistance to the region. Provides coaching to and mentors other business analysts on SAP platform within the

organization. Collecting and compiling information from different sources to build reports and variance

analysis. Monitor, evaluate, and report performance against budgets with a particular focus on Gross

Margin Collaborate with Finance Controller & Forecasting Manager to estimate cost for Plans

purposes. Preparation of necessary reports to analyst the P&L results. Weekly Forecast preparation and review. Controlling and evaluating business processes. Detecting cost deviation. Purchase orders creation and solving incidences with payment issues. Work with finance controlling department on financial closure process by providing relevant

cost information (cost allocation, accruals, and reclassification). Perform quarterly financial closure process. Provide management support on business decisions, based on the analysis of gross margin

for the country.07/2009 – 05/2010 Customer Services Administration and Finance Support

Drawing up commercial proposals. Reporting on objective achievements. Monitoring and/or resolution of incidents. Inventory analysis for quality proposes. Controlling over time invested in T&M projects. Translating and distributing EOSL letter. Clients database updating using Oracle.

08/2008 -06/2009 Human Resources Technician

Personnel selection and recruitment. Responsible of the program for welcoming and integrating personnel (logistics and

adequacy). Manage fringe benefits (social security and business expenditure cards). Responsible of personnel training activities (Coaching Assistant).

05/2008 - 08/2008 HUMAN RESOURCE TECHNICIAN – CARREFOUR – Móstoles, Spain

Functions and responsibilities: Conducted selection and recruitment. Managed the program for welcoming and integrating personnel program (logistics and

adequacy). Managed Social Security registration and withdrawal notifications. Updated candidate’s database.

01/2005 - 11/2006 ADMINISTRATIVE ASSISTANT – EMPORIO ARMANI KNIGHTSBRIDGE – London, UK

Functions and responsibilities: Managed purchase orders, sales analysis and financial objective targets. Managed personnel time-sheets and over time. Conducted customer service and solved claiming incidents.

EDUCATION

2011 - 2012 MASTER DEGREE IN FINANCIAL AND ECONOMIC MANAGEMENT.

Centro de Estudios Financieros CEF (320 Hours, Madrid)

2009 MASTER DEGREE IN ENVIRONMENTAL AND QUALITY INTEGRATED MANAGEMENT

Auditoria Salud MCM (650 hours – Madrid).2008 MASTER DEGREE IN HUMAN RESOURCES MANAGEMENT

Formaselect, Master degree school (720 hours, Madrid).1999 - 2003 BACHELOR DEGREE IN MANAGEMENT AND ADMINISTRATION

Zulia University – Punto Fijo, Venezuela.

LANGUAGESEnglish: Advanced. 2005 First Certificate Cambridge University Examination and Advanced English. 2004 General English Course. Malvern House School (720 hours – London).Francés: Intermédiate. 2007 French Alliance. Course level 1 (100 hours – Caracas, Venezuela).

COMPUTER SKILLS SAP: Expert User.

SAP Super User Certificate (2013). BOBJ / SFDCOracle, CSI, STAR-TOP TOOL, Inforeader: Expert User. Microsoft Office & Internet: Expert User.