ernst & young lotus notes
TRANSCRIPT
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Ernst & Young Deploys Lotus Notes
Abijeet Ray Ankit Aggarwal Chandni Trivedi
Harsha Jyotsna Shekhwat
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E&Y’s Knowledge Framework
People & Organization
InfrastructureStrategy
Services Processes
Content
Relationships
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BIG PICTURE
“The key to success of the company lied in its ability to effectively manage and share information across the entire company”
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FLOW OF REQUIREMENTS
KNOWLEDGE MANAGEMENT
COLLABORATIVE TECHNIQUE LOTUS NOTES
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KNOWLEDGE MANAGEMENT
Systematically & actively managing and leveraging stores of knowledge in an organization
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COLLABORATIVE TECHNQUES
• A group that works together in searching for understanding, meaning or solutions or in creating a product
• Joint intellectual effort
• FACT: Networks of people have proven to be efficient both within organizations and within groups of people sharing the same interest, profession etc. These networks are in large based on sharing experience, knowledge and support. The value of such collaborating networks is already recognized in large organizations
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IMPLEMENTATION
Stage 1Plan Study
Stage 2Develop Alternatives
Stage 3Develop Criteria
Stage 4Metrics and Measures
Stage 5Determine
Methodologies
Stage 6Finalize Data and simulators
Stage 7Run Simulations
Stage 8Analyze Results
Stage 9Report Results
Each stage represents a sequence of steps, and is performed in order
Gap is identified, Problem is defined
Alternatives provided
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IMPLEMENTATION
PHASE 1: HUB IN SINGAPORE- 12 Countries Of Asia Pacific Region
PHASE 2: HUB IN NEW JERSEY & LONDON- More then 25 Countries - 6000 Messages per Month
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ROLE OF IT IN COLLABORATIVE TECHNIQUE
SHARE KNOWLEDGE
DISTRIBUTE KNOWLEDGE
CREATE KNOWLEDGE
CAPTURE, CODIFY KNOWLEDGE
GROUP COLLABORATION SYSTEMS
OFFICE AUTOMATION SYSTEMS
ARTIFICIAL INTELLIGENCE SYSTEMS
KNOWLEDGE WORK SYSTEMS
NETWORKS
DATABASES
PROCESSORS
SOFTWARE
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ADVANTAGES OF LOTUS NOTES
• Internal Notes NetworkFACT: Lotus Consulting helped the company
designing this network.• System SupportFACT: Excellent system support was provided.• Communication & CollaborationFACT: There were over 100 E&Y virtual team
Collaboration
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ADVANTAGES OF LOTUS NOTES
• Mission Critical ConnectivityFACT: E&Y was able to scale as a global
enterprise that provided this amongst its people, teams, clients.
• Knowledge SharingFACT: E&Y employees were able to break the
global barriers and have high level of knowledge Sharing
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ISSUES OF LOTUS NOTES
• Database Not Relational• No Global Update Option• Cost• Popularity
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KNOWLEDGE WEB AT ERNST AND YOUNG
• Is Web-based and is based on Lotus Notes• Provides access to internal information such
as proposals, methodologies, best practices, metrics, etc.
• Provides external information such as access to company Web sites, external databases, and external news
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CONCLUSION
Where else Collaborative Techniques Can be Used?
• Health Care System• Banking Process• Premier Auto Electric implemented it for
marketing auto electrical components