erpsim : a serious game to learn enterprise systems and business analytics

Serious Games to Learn EnterpriseSystems and Business Analytics

erpsim.hec.caLab Serious games to learn

enterprise systems and business analytics

Prof. Pierre-Majorique Léger, Ph.D.Full ProfessorDirector of ERPsim LabCo-director of Tech3LabHEC Montréal

Derick Lyle, MBADirector of R&DERPsim LabHEC Montréal

Montreal | 27 May, 2016

© Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.

ERPsim Academic Version 2015-2016Lab Serious games to learn enterprise systems and business analytics

Manufacturing Game. Advanced© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.

Commercial versionpowered by

Dr Pierre-Majorique Léger is a full professor in information technologies at HEC Montréal, director of the ERPsim Lab (erpsim.hec.ca) and co-director of Tech3Lab (tech3lab.hec.ca).

He holds a Ph.D. in industrial engineering from École Polytechnique de Montréal and has done post-doctoral studies in information technologies at HEC Montréal and NYU Stern. He is also Invited professor at Henry B.Tippie College of Business (University of Iowa) and Tuck School of Business (Dartmouth University).

He is a principal inventor of ERPsim, a simulation game to teach ERP concepts, which is now used in more than 150 universities worldwide and many Fortune 1000 organisations such as SAP, ABB, Conoco Philips and Deloitte.

His current research focuses on NeuroIS.Follow PM Leger on ResearchGatehttp://www.researchgate.net/profile/Pierre-Majorique_Leger

Dr Pierre-Majorique Léger





Derick LyleDerick currently holds the position of ERPsim Lab Research and Development Director. He is responsible for the project portfolio and strategic objectives of the ERPsim Lab on a global scale.

Derick has been involved with the ERPsim Lab since 2008, when he held the position of Assistant Director. He later took the position of CTO at Ba-ton Simulations, and returned to the Lab this May. He brings more than 20 years of experience leading projects with diverse roles in America, Can-ada and Australia as well as in the training and education, serious gaming, agriculture, commodity and foreign exchange trading, pharmaceuticals, and technology services sectors.

He holds a MBA from HEC Montréal and a Bachelor’s in Economics from the University of Sydney, Australia.

ContactEmail: [email protected]: http://www.linkedin.com/in/denderick





What is ERPsim?

ERPsim acts like a flight simulator, but using a real plane in a virtual sky!





What ERPsim Does?

Automation of administrative tasks

Simulation of a market

Simulation of passing of time

Virtual System ERP System123

Business analytics

Business decisions

Participants12

Now available on SAP HANA





Game-based learning for ERP

ERPsim TeamResearch teamProf. Pierre-Majorique LÉGER, Ph.D., Director ERPsim Lab (HEC Montréal)Prof. Gilbert BABIN, Ph.D. (HEC Montréal)Prof. Jacques ROBERT, Ph.D. (HEC Montréal)Prof. Robert PELLERIN, Ph.D.(École Polytechnique de Montréal)Prof. Bret WAGNER, Ph.D. (Western Michigan University)Operations and development teamDerick LYLE, MBAR&D DirectorJean-François MICHON, M.Sc., Operations ManagerFélix GAUDET-LAFONTAINE, B.Comm.,Business Analyst and Technical LeadSamuel PLASSE, B.Comm, AnalystHikmath-Yemissi EYITAYO, B.Comm, AnalystCindy NGUYEN, B.Comm, Analyst

ERPsim Lab Mission : Conduct research, development and transfer in the field of serious games in information technology.

Statistics on ERPsim in the academic worldACADEMIC COMMERCIAL RESEARCH

Many large organizations, such as Boeing, Coca-Cola, 3M, Kraft, Caterpillar, Pfizer and SAP, are using ERPsim to train their end-users on ERP systems.

Several researchers have started using ERPsim to run experimental protocol in IS. Visit http://erpsim.hec.ca/en/cite

ERPsim by the numbers:

10+ years in use

200+ universities

1 000+ faculty trained

30 000+ students per year





COLLABORATIVEKNOWLEDGE

APPLICATIONKNOWLEDGE

BUSINESSKNOWLEDGE


COLLABORATIVEKNOWLEDGE


BUSINESSKNOWLEDGE


Moving Toward an IT Competency ApproachFrom a standard approach… … to a competency approach





Active learning of ERP related concepts Problem Based Learning Approach

AUTHENTICITYRealistic situations

STUDENT CENTERED APPROACH

SMALL GROUP SETTING

TEACHERacts as facilitator or tutor





When learning occurs in ERPsim?

The current issue and full text archive of this journal is available atwww.emeraldinsight.com/0144-3577.htm

Authentic OMproblem solving

MEAN SD

6.10 0.835.77 1.035.56 0.944.94 1.214.73 1.384.48 1.274.38 1.28

Table V.When learning

occurs in ERPsim

5. Discussion and conclusionsIn this paper, we presented an innovative pedagogical approach (ERPSim) using PBL to teach operations management in the context of integrated information systems that is authentic, ill-structured, student-centered, and facilitator-driven. The realism of the ERPSim approach brings technology, operations man-agement, and strategy together in one forum for learning.

During the simulation itself

During the debriefing with the instructor

Following the simulation when the students meetbetween classes to discuss their team performance

In the team discussions before the simulation is played

In preparation for the class

In the lecture presentation prior to the simulation game

Reading the associated textbook

Léger, P. M., Cronan, P., Charland, P., Pellerin, R., Babin, G., & Robert, J. (2012). Authentic OM problem solving in an ERP context. International Journal of Operations & Production Management, 32(12), 1375-1394.





Integrated business processes WITHOUT ERPsim

Transactions required to complete the full integrated process, including the financial impact.

SALES PRO

CESS

DB CRDB CR

PRO

CURE

MEN

T PR

OCE

SS

Cash

DB CRDB CR

Acc. Pay

GR/IR

DB CRDB CR

Acc. Pay

DB CRDB CR

Raw mat. GR/IR

Raw

DB CRDB CR

Cons. Raw materials

Finished Prod.

DB CRDB CR

products Output

DB CRDB CR

Inventory Finished change product

Cash

490000_ _ _ _

Acc. Rec.

10000_ _ _ _

Factory OutputProduction

490000_ _ _ _

Investment

490000_ _ _ _

ConsuptionRaw material

9000_ _ _ _

Change: SaleInventory

Domestic$$-01 140000_ _ _ _

$$-01 9000 _ _ _ _ V01 500000 _ _ _ _V02 500000 _ _ _ _

Sales Revenue

V01 510000 _ _ _ _V02 510000 _ _ _ _

V01 150000 _ _ _ _V02 150000 _ _ _ _

G/L 490000_ _ _ _

10000_ _ _ _

490000_ _ _ _

F-28

Payment

RequisitionPurchase

Planned

(PurReq)

Order(PldOrd)Independant

Requirement(IndReq)

Sales Order(CusOrd)

Delivery(Delvry)

CustomerInvoice

OrderReservation

Supplier

(OrdRes)

Goods

Invoice

Receipt

PurchaseOrder(PO)

ProductionOrder

Goods Issue

(PrdOrd)

DB CRDB CR

Sales

DB CRDB CR

Acc. Rec. revenues

Investments Cash

PLANNING PROCESS

PRODUCTION PROCESSPRODUCTION MANAGER

RD MANAGER PLANNER

& SALES

MARKETING MANAGER





Integrated business processes WITH ERPsim

With ERPsim, many clerical transactions are automat-ed by the simulator to put emphasis on the decision making processes and the collaboration between the players.

SALES PRO

CESS

DB CRDB CR

PRO

CURE

MEN

T PR

OCE

SS

Cash

DB CRDB CR

Acc. Pay

GR/IR

DB CRDB CR

Acc. Pay

DB CRDB CR

Raw mat. GR/IR

Raw

DB CRDB CR

Cons. Raw materials

Finished Prod.

DB CRDB CR

products Output

DB CRDB CR

Inventory Finished change product

Cash

490000_ _ _ _

Acc. Rec.

10000_ _ _ _

Factory OutputProduction

490000_ _ _ _

Investment

490000_ _ _ _

ConsuptionRaw material

9000_ _ _ _

Change: SaleInventory

Domestic$$-01 140000_ _ _ _

$$-01 9000 _ _ _ _ V01 500000 _ _ _ _V02 500000 _ _ _ _

Sales Revenue

V01 510000 _ _ _ _V02 510000 _ _ _ _

V01 150000 _ _ _ _V02 150000 _ _ _ _

G/L 490000_ _ _ _

10000_ _ _ _

490000_ _ _ _

F-28

Payment

RequisitionPurchase

Planned

(PurReq)

Order(PldOrd)Independant

Requirement(IndReq)

Sales Order(CusOrd)

Delivery(Delvry)

CustomerInvoice

OrderReservation

Supplier

(OrdRes)

Goods

Invoice

Receipt

PurchaseOrder(PO)

ProductionOrder

Goods Issue

(PrdOrd)

DB CRDB CR

Sales

DB CRDB CR

Acc. Rec. revenues

Investments Cash

PLANNING PROCESS

PRODUCTION PROCESSPRODUCTION MANAGER

RD MANAGER PLANNER

& SALES

MARKETING MANAGER

10000_ _ _ _

ConsuptionRaw materialANALYST

bbyy EERRPPssiimm

AAuuttoomm

aatt

eedd





Standard

Logistics Game

DISTRIBUTION GAME

MANUFACTURING GAME

LOGISTICS GAME

Now available on HANA

Now available on HANAIntroduction

Extended

Platinum

Big Data

Introduction

Extended

Advanced

Distribution Game

Manufacturing Game

ERPsim8 Different Games Available

NEW





Manufacturing Introduction GameERP SIMULATION GAME

MD61Create Planned Indep. Req.

MD01MRP Run

Independent Requirement

(IndReq)

Planned Order(PldOrd)

ME59NAutomatic

Generation of POs

CO41Coll. Conversion of

Planned Orders

VK32Maintain Price List

ZADSMarketing Expense

Planning

Purchase Requisition (PurReq)

Raw MaterialsPurchase Order (PO)

Manufacturing Introduction

ROUND 3

ROUND 2ROUND 1

Planning, Purchasing, Production, and Sales and Distribution

Production, Sales and DistributionSales and Distribution Only

With inventory

Finished Products





Manufacturing Extended GameERP SIMULATION GAME

MD61Create Planned Indep. Req.

MD01MRP Run

Independent Requirement

(IndReq)

Planned Order(PldOrd)

ME59NAutomatic

Generation of POs

CO41Coll. Conversion of

Planned Orders

VK32Condition

Maintenance: Change

ZADSMarketing Expense

Planning

Purchase Requisition (PurReq)

Raw MaterialsPurchase Order (PO)

Finished Products

Manufacturing Extended

ZCS02Modify BOM

FB50Setup Time Reduction

FB50Increase Production

Capacity

FB50Loan Repayment





Logistics Platinum GameERP SIMULATION GAME

PLANNINGMANAGER

LOGISTICS MANAGER

STOCKMANAGER

PRICINGMANAGER

SALES VICE-PRESIDENT





Cognitive processes in business analyticsBig Data:

ANALYZE EVALUATE CREATE





ANALYZE

STATIC BIG DATA ENVIRONMENT

Volume Variety

INSTRUCTORLEARNER

Traditional Analytics TrainingBig Data:





powered by ERPsim

Manufacturing Game

powered by ERPsim

Logistics Game

ERPsim on SAP HANA Big Data:

on SAP HANA

SAP Lumira, SAP Predictive Analysis

and more!





Dynamic Big Data Environnement ERPsim on SAP HANA

ANALYZE

Volume Variety

INSTRUCTORLEARNER

Velocity

Single loop learning

DYNAMIC BIG DATA ENVIRONMENT

EVALUATE





S/4 HANA

New ERPsim Scenario Built for S/4HANA

Available September 2016





powered by ERPsim

Manufacturing Game

powered by ERPsim

Logistics Game

powered by ERPsim

Manufacturing Game

powered by ERPsim

Logistics Game

Analytics User Experience

+

Pedagogical Objectives OPERATIONS & ANALYTICS:





SAP UI Options: Fiori & Business ClientPART 2: SAP UX STRATEGY

SAP Fiori SAP Business Client

Updated: Manufacturing Scenarios• Master data to support all 12 products • Analytics support

• Calendar dates • Customer geolocation

• Revised accounting • Inventory Valuation • New Company Valuation metric used to rank teams and

determine winner • Minor enhancements

• Production reserved stock in inventory • Sales cost • Save and recall of report layout variants • Better continuity between Introduction, Extended and

Advanced scenarios • And many, many more…

Manufacturing Scenario Roadmap

Fall 2016 Winter 2017 Future Directions

Updated offering

• Timeline tagged with calendar dates

• Customer geolocation • ECC on HANA

Planned Innovations*

• S/4 HANA and Fiori UX • SAP BusinessObjects Cloud

Possible Innovations

• Other UX options* • SAP Personas • SAP Business Client • Fiori 2.0

* Subject to SAP support and technology roadmap

Logistics Scenario Roadmap


Same offering Planned Innovations*

• S/4 HANA and Fiori UX • SAP BusinessObjects Cloud


• Other UX options* • SAP Personas • SAP Business Client • Fiori 2.0

• Replacement of Crystal Dashboards (Xcelsius), possibly by SAP Digital Boardroom


Retail Scenario Roadmap


Initial offering

• Dataset for pre-analysis prior to game play.

• Longer game timeline (a year) tagged with calendar dates

• Customer geolocation • Demand variation by

season • Multiple vendors, freight

costs, varied lead times • ECC on HANA

Planned Innovations*

• S/4 HANA and Fiori UX • SAP BusinessObjects Cloud • SAP Digital Boardroom beta

trial at 6 universities • Demand variation by season

and product categories


• Social sentiment • Internet of Things • Brand loyalty and reputation

management • Adoption of new SAP

innovations, particularly for Retail Industry Solution*

• Other UX options such as SAP Personas and SAP Business Client*






How to get started?

Visit https://erpsim.hec.ca/en/start

for more information.

ERPsim





The access to ERPsim and the pedagogical material (eBook, slides, videos) are the main source of ERPsim R&D funding.

All contributors of the ERPsim Lab have transferred their copyrights to the Lab’s.

ERPsim Lab’s mission is to ensure the continued development and support of this simulation software.

All proceeds from the sales are used to fund the continu-ous development of ERPsim, the faculty service desk and the personnel behind it.

Lab Serious games to learn enterprise systems and business analytics

ERP Simulation Game

Pierre-Majorique LÉGER Jacques ROBERT Gilbert BABIN

http://erpsim.hec.ca

A Serious Game for Learning Entreprise Ressource Planning Concepts

Powered by ERPsimCompatible with SAP™ ERP ECC. 6.0 & 6.4

© Léger et al. 2004-2014. ERPsim Lab, HEC Montréal

Robert PELLERIN Bret WAGNER

GUIDEGUIDEPARTICIPANT’S

2014-2015 EDITION

MANUFACTURINGINTRODUCTION

Academic CommunityERPsim

1

234





Manufacturing GameDistribution Game Logistics Game

INST

RUCT

ORS

PART

ICIP

AN

TS

ISBN: 978-0-9866653-1-8

ERP SIMULATION GAME: Changing The Way We TeachAnd Learn ERP Systems

Pierre-Majorique Léger, Ph.D.Jacques Robert, Ph.D.

Gilbert Babin, Ph.D.

WITH THE COLLABORATION OF:

Patrick CHARLAND, Ph.D.

Harvey FELDSTEIN

Derick LYLE, MBA

Jean-François MICHON, M.Sc.

Robert PELLERIN, Ph.D.

Bret WAGNER, Ph.D.

Michael WYBO, Ph.D.

TEACHING NOTES FOR INSTRUCTOR’S



ERP Simulation Game








2014-2015 EDITION

LOGISTICSINTRODUCTION

powered by ERPsim

Logistics Game


ERP Simulation Game








2014-2015 EDITION

LOGISTICSINTRODUCTION

powered by ERPsim

Logistics Game


ERP Simulation Game








2014-2015 EDITION

MANUFACTURINGINTRODUCTION

Information technologiesin OrganizationsA Serious Game for LearningEnterprise Resource Planning Concepts

powered by ERPsim

Logistics Game

Jacques ROBERT Gilbert BABINPierre-Majorique LÉGER Jean-Francois Michon

erpsim.hec.ca© ERPsim Lab, HEC Montréal

ERPSim Manufacturing Game Scenario


powered by ERPsim

Distribution Game




powered by ERPsim

Logistics Game


Lab

ERPSim ManufacturingGame Scenario



Lab SERIOUS GAMES TO LEARN ENTERPRISE SYSTEMS AND BUSINESS ANALYTICS



Derick LYLEBret WAGNER

ALL MATERIALS AVAILABLEON ERPsim WEBSITE and LEARNING PORTAL

ERPsim Ecosystem (Academic) ERPSim Lab

TEACHING NOTES

JOB AIDS SLIDES PARTICIPANT’S GUIDES(for Logistics and Manufacturing game only)

VIDEOS SCENARIOS(Configuration files)

INSTRUCTORS TRAINING

RESEARCH PAPERS

All games include All games include

https://erpsim.hec.ca/





8th EditionERPsim International Competition:

Measure your students against the best IT graduates from around the world, competing to win the real-time simulation game competition on SAP! 8

th

I2016

International

CompetitionERPsim


erpsim : a serious game to learn enterprise systems and business analytics

Education