esco company profile (190916)
TRANSCRIPT
O U R C O R P O R A T E
P R O F I L E
2 0 1 6
W W W . E S C O . S Y S T E M S
W W W . E S C O . C O M . S G
ESCO is the answer to your needs for integrated technology
solutions and services in the realm of professional audio-visual
and information communication solutions.
A B O U T E S C O
Our core competencies are in the following areas:
• Designing and building solutions according to your needs
• Supplying audio visual hardware
• Configuration and Programming
• Testing and Commissioning of systems
• Training and education on usage of system
• Maintenance for longevity of systems
• Managing your facilities
Established in
7 July 1989
Leading technology
solutions provider
Large network in South
East Asia with global
affiliations
Wide ranging customer
base and project
portfolio
Company of
200-strong
K E Y F A C T S
I N T E G R I T Y
At ESCO, we believe in dealing with our partners with utmost
transparency and sincerity. We are compliant in all that we
do and uphold the principles of honesty and openness with
our customers, vendors, companions (employees) and all
stakeholders.
P R O F E S S I O N A L I S M
We commit to continuing education to stay relevant and
abreast with the latest developments in our industry and
around it. We invest in gaining knowledge and sharing the
resultant benefits with our partners. We associate with our
peers through memberships in professional bodies
andstrategic alliances.
A P P R O A C H A B I L I T Y
At ESCO, we are not restricted by proximity or heirarchy. We
ensure decisions are instant and escalations painless. We
always work as a team and thus are able to ensure our
partners can reach us at the hour of need.
T R U S T W O R T H I N E S S
We pledge to be worthy of the trust bestowed on us by
being a dependable partner to our customers and vendors.
You can count on us to delivery. We invest in processes that
are aligned to the industry standards and best practices.
Our corporate policies purpose to eliminate conflicts of
interest and uphold highest standards of ethics.
We aspire to be your preferred partner for innovative technology solutions. To achieve this, we commit ourselves to delivering
cutting edge technology solutions by nurturing a passion for delivering excellence in whatever we do based on Professionalism,
Integrity, Trustworthiness and Approachability.
T H E E S C O E X P E R I E N C E
BCA Registered Contractor (L5 Grade)
To serve the procurement needs of government departments, statutory bodies and other public sector organizations for construction or construction-related government projects, the Building and Construction Authority (BCA) came up with 7 major registration category and different tendering limits. The registration category determines the type of government projects that a supplier can participate in while the tendering limit awarded to the supplier indicate the scale and value of the project that the supplier can participate in.
ESCO has one of the highest qualifications from BCA:
L5 Financial Grade from BCA ME04
(up to $13 million)
T H E E S C O
A D V A N T A G E
We continuously benchmark ourselves to be the best in the industry. The following accreditations are testimony to our proven track record of a strong endorsement for your ability.
EPU/AVP/10/S9, EPU/CMP/10/S9
GeBIZ has a supplier registration process in place that assess suppliers’ financial capability and other capabilities to undertake government contracts, and the type-of. The tendering limit granted to the supplier determines the scale and value of government contracts that a company can bid for.
ESCO has one of the highest qualifications from EPPU:
S9 Tendering Limit from EPPU AVP (> $10 million)
S9 Tendering Limit from EPPU CMP (> $10 million)
The bizSAFE certification is regulated and approved by the Workplace Safety and Health Council (WSH Council). This is a reflection of our commitment to safety. We have Risk Management implementation that complies with the requirements of the WSHA and its subsidiary legislation.
• ISO 9001:2008 Certification – Assure Standard for Quality Management Systems.
This is an acknowledgment of ESCO's quality management system. We have consistently provided solutions and services that meet customer and applicable statutory regulations.
infoComm International
ESCO is a Platinum member of infoComm International, the leading nonprofit association that serves the professional AV communications industry worldwide. As a part of infoComm International, it demonstrates quality assurance and recognizes our experiences in the industry.
Global Presence Alliance Our affiliation with Global Presence Alliance puts us alongside other highly respected and prestigious Audio Visual companies across the globe. Being a part of Global Presence Alliance, customers can be assured that they will have ample support worldwide and experience world class service delivery from ESCO.
T H E E S C O
A D V A N T A G E
W H Y E S C O ?
We take pride in being a proveyor of technology from our world renowned technology partners. The list is not conclusive. In our history there is hardly a manufacturer that we have not worked with. Also, we are not restricted in any way to add more partners, so as to bring state-of-the-art of appropriate technology to our partners Awards, Reseller Authorization and Dealership are important to us as they help to broaden our access to the latest resources and expertise with a competitive edge. These accolades include, but are not limited to:
Authorized Dealership Gold Partner Authorized Reseller
Authorized Dealer
Certified Partner Authorized Reseller Authorized Partner Authorized Distributor (videodidact and
alphadidact Digital)
OTHER INDUSTRY ACCREDITATIONS
Singapore Excellence Award – Video Collaboration System Integrator of the Year (Frost & Sullivan), 2013
Polycom System Integration of the Year FY2012
Top Partner Projectors and Visual Communications Award (Canon), 2012
AUDIO VISUAL ENHANCEMENTS
PROJECTION ESCO exceeds today's technological demands in delivering
omnipresent presentations, with our complete range of projectors, from desktop, ceiling mount, compact, portable, wireless, laser, interactive to edge blended, split-screen, multi-bulb, ultra-high resolution projectors. We work with you to design the most appropriate solution for your space. Leveraging today's technologies to ensure you have an awe inspiring experience, whilst keeping your installation future proof and easy to use.
AUDIO VISUAL ENHANCEMENTS
PROJECTOR SCREENS To complement the advancement of projectors that have increased in specification over the years, ESCO offers the widest selection of leading projection screen fabric and
materials in our industry. Trending towards a whole new era of screen displays, ESCO offers screens with special features that cater to a wide variety of needs, such as light-weighted, compact, durable and maintenance-free. Whether you need a projection screen for a corporate boardroom or a residential media room, you will find what you are looking for through our experienced sales engineers. ESCO represents a wide range of brands that would surely meet your demands of the right projector screen within your budget and requirements.
MOUNTING SOLUTION Technological equipment are not all that ESCO provides, to house the equipment, ESCO also customizes furniture to make workspace smarter and more spacious.
O U R E X P E R T I S E
Financial Services
Government MNC Education – HLI Healthcare Hospitality
Retail Houses of worship
AUDIO VISUAL ENHANCEMENTS
DISPLAYS Digital Displays including LCD, LED's Large Format Video Walls, Electronic Score Boards and Backlit LEDs are some examples of digital display solutions available. As consumers have higher demand in terms of larger screens, higher resolution with brighter and rich colors when it comes to selection of display panels. Through our partnerships with a number of the world's leading display manufacturers, our sales engineers would be able to recommend and advise you on the ideal digital displays panel that can meet your requirements and specifications.
DIGITAL SIGNAGES Interactive Digital Signage has taken precedence in today's technologically advanced society. As an interactive and informative advertising tool, it can deliver customized, relevant and interesting multimedia content that could be easily created and controlled. ESCO provides solutions to enhance sales and marketing
returns through content creation and a wide selection of intelligent software and hardware from various reputable brands. The creation of content from various brands and products, coupled with cost effective pricing and competitive system technologies enable Interactive Digital Signages to fulfil today's communication needs. A Digital Signage opens the mind to a whole new level of mass communication media.
DIGITAL MEDIA & CONTENT CREATION
Media content is the soul for all Digital Signages. ESCO is the only system integrator in Singapore who has a specialized team equipped with the capability to design and deliver customized still and interactive digital media content.
O U R E X P E R T I S E
Financial Services
Government MNC Education – HLI Healthcare Hospitality
Retail Houses of worship
AUDIO VISUAL ENHANCEMENTS
AUDIO SYSTEMS ESCO provides audio solutions to enhance the setting of your work environment. Whether you are sourcing for a simple microphone or a sophisticated audio amplifier, we are fully capable in recommending you the best solution based on your requirements. Our audio specialist will advise and work with you to define what you need according to your budget. To ensure quality services, we work with leading brands of both professional and home audio solutions to ensure that our customers get the most cost effective products according to their specifications. Beyond our products, our friendly engineers are adept in ensuring that you get the precise advice on your audio requirements.
O U R E X P E R T I S E
Financial Services
Government MNC Education – HLI Healthcare Hospitality
Retail Houses of worship
ENTERPRISE & COLLABORATION
UNIFIED COMMUNICATION Given the highly connected society that we live in today, traveling across borders for important meetings is no longer a concern, as they can now be conducted via Video Conferencing and Real-Life Telepresence. ESCO is well-versed in providing high-definition audio and video conferencing, as well as live streaming and recording. In addition, an immersive Telepresence where meetings across borders can now be done in the perimeters of a room, creating a real-life scenario of a one-to-one discussion, board meeting or seminar. ESCO's team of experienced engineers are able to design, supply and install the equipment supporting both multi-point immersive conferencing and simple point-to-point set up,.
ENTERPRISE & COLLABORATION
INTELLIGENT ROOM CONTROL With technological advancement, the ability to control devices at your fingertip is a highly sought-after function in a sophisticated work environment. ESCO provides a combination of hardware and software to reinvent the way interactions are made. With the increasing number of technologies and operating platforms at work and home, ESCO solves the complexity of managing this technology with reliable, consistent and scalable systems by offering integrated solutions to control audio, video, computer, IP and environmental systems. Our solutions improves the quality of life in corporate boardrooms, conference rooms, classrooms, auditoriums, and homes. ESCO's expertise span control and automation, system-wide switching, as well as audio/ video signal distribution.
DIGITAL MEDIA INTERFACE ESCO represents various brands that are easy-to-use and economical which makes seamless integration of computers, DVD players, VCRs, document cameras, audio equipment, and
projectors possible.
O U R E X P E R T I S E
Financial Services
Government MNC Education – HLI Healthcare Hospitality
Retail Houses of worship
TECHNOLOGY INNOVATION
COMPLETE SOLUTIONS ESCO provides a 360-degree holistic solution. ESCO can provide scalable hosting infrastructure that will run, maintain and upate the solution that has been custom developed for your
organization. ESCO will be responsible for implementing, maintaining and upgrading all the software for the system.
O U R E X P E R T I S E
Financial Services
Government MNC Education – HLI Healthcare Hospitality
Retail Houses of worship
Prijector is a slick and powerful device that directly connects to your television or to any projector. It enables one to share their screen and present wirelessly from Windows, Linux, Mac, iOS, Android, Windows Phone and Blackberry Devices.
Unlock the power of the group with Microsoft Surface Hub, a
powerful team collaboration device designed to advance the way people work together naturally.
A web-based platform to control your building. Create new experiences in your building with a control platform built on open web-standards
Identiv Connected Physical Access Manager (ICPAM) is the management application for physical access that is tightly integrated into industry-leading Cisco technology, including routers, switches, Cisco Video Surveillance Manager, and Cisco IP Telephony.
Aurionpro is a global technology solutions leader that helps clients accelerate their digital innovation, secure their
enterprises and optimize business operations.
Manufacturer of educational and signal management technologies. Didactic multimedia solution for Computer Lab or Classroom provides practical solution for conference rooms or compact switch solutions.
A collaborative space is an area where a number of participants can access and interact with each other. For example a meeting room, a training room, a breakout area, an innovation room or a learning & study area.
MANAGED SERVICES
PROJECT ENGINEERING Through ESCO’s extensive experience, we have gained a vast knowledge surrounding most types of AV solutions and scenarios. Whilst this mentioned experience is key to a successful conclusion, our standard operating procedures and adoption of industry best practices ensure our global clients receive quality solutions and services.
T H E E S C O T O U C H
With more than 27 years of experience in the Audio Visual industry, ESCO is equipped with the knowledge and skills to provide you with the solutions you need. Here in ESCO, we understand that the requirements of every customer are
MANAGED SERVICES
MAINTENANCE SERVICES At ESCO, we care for your audio visual investment and place it as our top priority. With an elite class of service and maintenance engineers, we ensure that you will be attended to with immediate response as well as excellent quality servicing. Our Service Agreements offer every aspect of coverage for mission critical AV systems at single/ multiple office locations. With services ranging from preventive maintenance to priority service response, these reliability-centric options allow savvy companies to "mix-and-match" the resources that best suit your needs at a fixed annual or multi year cost. A lack of routine maintenance can result in untimely breakdowns and business disruptions. ESCO’s Preventive Maintenance are designed to maximize system performance and detect potential problems before they result in downtime. System checks, component cleaning, and performance tests, all contribute to the longevity of an AV investment and overall system reliability.
EXCLUSIVE MAINTENANCE SERVICES • Guaranteed response within 24 hours • Preventive maintenance visits • Coverage on all parts, labor and transport • Refresher training on best usage of equipment • On-site repair • Loan equipment • Out-of-office hours coverage • Service activity reporting • Manpower Outsourcing • Managed Services
VALUE FOR CUSTOMERS
1 Investments protected
2 Downtime minimized
3 Unnecessary costs mitigated
4 Usage, failure and break fix statistics provided
different and unique. Hence, we believe in tailoring and customizing our solutions to deliver the highest standards of design, engineering and service to ensure your total satisfaction.
T H E E S C O T O U C H
TRAINING
CLIENT TRAINING ESCO delivers targeted training content through our product specialist to help you manage your system effectively. Our training features a blend of lecture and hands on exercises; a combination that maximizes each attendee's overall learning experiences. Our three levels of training include:
End User Focus on operational topics to fully leverage the product features at a basic level.
System Administrator Focus on system configuration, advanced features utilization, and basic troubleshooting techniques.
Technical Maintenance Focus on installation, configuration, operation, and thorough troubleshooting.
T H E E S C O T O U C H
MANAGED SERVICES
3D VISUALIZATION In ESCO, we believe in going the extra mile for our clients. Our in-house competency of 3D visualization means that clients of ESCO will now be able to visualize how different AV set-ups can potentially look like in any environment before the installation
phase of the project. In situation when clients are deciding between proposals, 3D visualizations will come to be of great help in their decision making as they are now given photorealistic images of the potential proposals. Clients can also take an active and direct role in Visual Communication by partaking in the creative process in early stages. Our 3D visualizations include the following: Still Angle View and Panoramic 360 degree view.
• Motivator and a leader with extensive background; 42 years of experience in the AV and IT industry.
• Has held various senior management positions in both multinational corporations and small and medium-sized enterprises.
• Instrumental in setting up the Asia wide network for the world renowned Electro Voice Brand.
• Engineered the takeover of Telex Communications by Bosch.
• Provides insightful knowledge and advices to the team.
Fun fact: Eric plays golf for leisure.
T H E E S C O T E A M
Eric Lim Managing Director
• Associate member of the Institute of Certified Professional accounts.
• 27 years of experience in Corporate Finance and Business in Asia.
• Garnered a wealth of experience working in varied functions as corporate finance, treasury, audit, management accounting, trade finance and banking.
• Spearheaded the Finance and Supply division of ESCO across the region for the past 16 years.
• Key member of the management team.
Fun Fact: Sujith likes his desserts sweet, very sweet.
Sujith Executive Director
• Vast work experience ranging from Sales to Director to current position as a Managing Director with ESCO (India).
• Under Sunil, ESCO (India) has emerged as the top five System Integrator companies in India.
• ESCO (India) is now diversifying into product distribution, service and support.
Fun fact: Sunil used to be a cross country motor racer.
Sunil Managing Director, India
T H E E S C O T E A M
• Instrumental in the development of our Indonesian operation since its inception in 2003.
• ESCO (Indonesia) has since emerged to become one of the largest audio visual system integrators in Indonesia.
• Committed to delivering the right technologies for the needs of our clients across various sectors.
• ESCO (Indonesia) has undertaken numerous prestigious projects and fostered a wide network of partners.
Fun fact: Sam likes fish, over cats and dogs.
Sam Managing Director, Indonesia
• Has over 17 years of AV experience. • Contributed greatly to the mounting growth and
success of ESCO Korea. • Has undertaken numerous projects with prestigious
clients. • Strong ability in integrating ideas and personalities
Fun fact: Taehoon is a baseball fan and enjoys watching baseball games with his family.
Taehoon Managing Director, Korea
• Energetic and ambitious leader who relishes challenges and working under pressure.
• Believes in quality-oriented service and goal-oriented mindset among staff.
• Resourceful and practical. • Proven track record as reflected in the growth of ESCO
(Philippines).
Fun fact: Jeffrey is a fishing enthusiast.
Jeffrey Managing Director, Philippines
O U R P E O P L E
At ESCO, we are proud of our culture, which transcends the
boundaries of region, language and nationality. We believe in
equal opportunity for all, by giving our employees a platform to
perform and excel in customer focused work environment.
Our culture, reinforced by our values, vision, ethics and team
spirit, empowers us to engage with our partners globally and
make their experience dealing with us a happy one.
T E A M I N D I A
GENERAL MANAGER
Anthony Immathy Head of Procurement &Logistic
ADMIN & HR
Sudha Murlidharan Head – Admin & HR
SOLUTIONS DESIGN
Soheb Siddiqui Principal Designer & Operations
Manager
BUSINESS DEVELOPMENT HEAD
Nitin Kumar National Business Development
Manager
MANAGED SERVICES
Sachin Oberoi Manager Project Co-ordinator
Sunil Mehan Managing Director, India
ADMINISTRATOR
Shrikant Thik Administrator Executive
T E A M I N D I A
Nitin Kumar
National Business
Development Manager
Lokesh R
Business Development
Manager
Atul Bhoyar
Business Development
Manager
T E A M I N D I A
Soheb Siddiqui Principal Designer & Operations Manager
Sachin Oberoi
Manager - Project
Co-ordinator & services
Santosh Arote
Sr. CAD Designer Swati Nagarkar
CAD Designer
Project
Team
CAD TEAM
T E A M I N D I A
Debarshi Choudhury
Project Manager
Murli M
Project Manager
Vaibhav More
Project Manager
Prasad B
Project Manager
& services
Chandrakant Chavan
Sr.Project Technician
Mahadev Bhise
Project Technician
Soheb Siddiqui
Principal Designer & Operations
Manager
Project Manager Project Engineering
Project Team
Vijay Sehrawat
Project Manager
T E A M I N D I A
Sachin Oberoi
Manager - Project
Co-ordinator &services
Nandlal
chauhan Rajesh
Kadam
Ganesh
Dhanuk
Jayant
Gaikar
Vijay Metkar
A Satyanarayanan
Rinku
Sharma Surjeet
Singh Shishupal
Singh
Satish Kumar
Muzaffer
Ali Khan
Yatin Naik
O & M SERVICES
Theresa Anthony
Service Co-ordinator
R E G I O N A L O F F I C E S
Singapore
(Headquarter)
Head: Sujith Sivaram Year of Establishment: 1989 Resources: >45
China Head: Sujith Sivaram Year of Establishment: 2010 Resources: >5
Hong Kong
Head: Dennis Tan Year of Establishment: 2008 Resources: >5
India Head: Sunil Mehan Year of Establishment: 1994 Resources: >50+
Indonesia Head: Sam Lim Year of Establishment: 2003 Resources: >40
Korea Head: Yeon Taehoon Year of Establishment: ? Resources: >10
Malaysia Head: Sujith Sivaram Year of Establishment: 1991 Resources: >5
Philippines Head: Jeffrey Reyes Year of Establishment: 2008 Resources: >30
Taiwan Head: Sujith Sivaram Year of Establishment: 2008 Resources: >5
R E G I O N A L O F F I C E S I N D I A
Hyderabad Hitech City Level 2, Oval Building, iLabs Center, Plot no 18, Madhapur, -500081
Delhi 15th Floor, Eros Corporate Tower, Nehru Place. Delhi-110019
Mumbai
(Head office)
C-708, Crystal Plaza, Opp Infinity Mall, New Link Road, Andheri West, Mumbai-400053
Bangalore 1st Floor IBIS Hotel, 26/1 Hoeur Road, Bommanahalli Bangalore Karnataka, -560068
Chennai Prince Infocity II,
Unit No. 1, 1st Floor, 283/3 & 283/4, Rajiv Gandhi Salai (OMR), Perungudi -600096
In addition to our own offices, we have also a strong partner network, through GPA and otherwise. We have service delivery caapabilities in:
R E G I O N A L F O O T P R I N T S
Singapore
Malaysia
Indonesia
India
Hong Kong
Taiwan China
Philippines
Japan
Dili
Korea
Vietnam
Maldives
Brunei
Romania
Australia
Dubai
Turkey
Sri Lanka
Bangladesh
Congo
Senegal
Rwanda
Tanzania
Ghana
Our customers are our partners. When we talk to you, we are invested in building a permanent relationship with you. We understand your processes; our solutions are tailormade for each and every one of our partners.
O U R V A L U E D P A R T N E R S
FINANCIAL SERVICES
Multinational Corporates
Education - HLI
Healthcare
Government
Hospitality
Retail
This presentation, information and any references presented in it are the property of ESCO Pte. Ltd. and its affiliates and is solely for the use of the
individual or entity to whom this presentation is addressed. If you are not one of the named recipients or otherwise have reason to be believe that
you have received this message in error, please notify the sender and delete this presentation immediately from your computer. Any other use,
retention, dissemination, forwarding, printing, or copying of this presentation is strictly prohibited
©2016 ESCO Pte. Ltd. All Rights Reserved.
O U R V A L U E P R O P O S I T I O N
There are many reasons why ESCO is the right partner for your audio visual integration requirements. However, the most important reason to choose ESCO is that our highest motivation is derived from the success of our customers and their multimedia environments. As an ESCO customer, you can be assured knowing that you've chosen to partner with a company that will take personal accountability for the quality, performance, and value of the offerings we provide.
Our journey of 27 years thus far is testimony to our reliability and value. We continue to innovate and refresh our competencies every year and bring to our partners only the best and nothing but the best. We would like to thank our customers for their trust in us over these years and we will continue to grow and develop so as to serve you better.