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eServGlobal Investor Presentation H1 FY2012

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Page 1: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

eServGlobal Investor Presentation

H1 FY2012

Page 2: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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High growth products and services

Large, tier-1 customers

Large, blue chip partners

eServGlobal A provider of premium software & services in high-growth markets.

Recharge International Remittance

Value-Added Services

Mobile Money

Page 3: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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eServGlobal

}  Two Divisions

}  Core Business: PayMobile and Value Added Services

}  HomeSend: Mobile Remittances

}  PayMobile

}  250 million subscribers worldwide.

}  Over thirty installations with 20+ customers worldwide.

}  HomeSend

}  380 million subscribers covered

}  7 multinational members

}  Strategic partnership with BICS

Page 4: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

Highlights

Page 5: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Financial Highlights and Outlook

}  H1 FY2012 revenue increased by 20% on monthly basis A$12.6m (£8.3M+) }  Compared against the prior reported period (Four months from 1 July to 31 October 2011: A

$7.0m).

}  The pipeline is strong and management is confident that revenues will continue to increase in the second half of the year.

}  Recurring revenues, such as maintenance and revenue share fees increased to 62% of total (48% in H1 FY2011)

}  Improvement of Gross Margin percentage against H1 FY2011 results (40% vs. 37%)

}  Adjusted* OpEx reduced by 39% against H1 FY2011 (A$9.3M vs. A$15.3M)

}  Adj. EBITDA of –A$4.3M shows A$2.6M increase over H1 FY 2011

}  Adj. PBT of -A$7.3M and adj. PAT of –A$7.5M

+Average exchange rates used over the period of 0.658 GBP to AUD. For information purposes only. *Adjusted to exclude Foreign Exchange impact of A$2.4M and A$1.4M in non-recurring costs in H2 FY2012.

Page 6: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Operational Highlights

35 50

300 380

FY2010 FY2011 H1

FY2011 H2

Today

HomeSend Subscriber Coverage

Customer Base1 60 65 75 83

Millions

1.  FY2010 excludes c. 20 clients with USP products only.

+

June 2010 Dec 2010 June 2011 April 2012

Page 7: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

Finance Review

Page 8: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Majority of the revenue in the period was of a recurring nature

$0M $2M $4M $6M $8M

$10M $12M $14M

Support & Transactional

Licenses Services Hardware

$AM

H1 FY2012 Revenue by Type

Project Work

Support, SaaS, & HomeSend

In addition to continuing support, over 90% of project revenues in the half year were of a recurring nature, namely, routine upgrades, extensions, and change requests.

Page 9: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Sequential improvements in revenues and costs 1

£1.1M £1.4M

4 Month Accounting Period

FY2012 H1 FY2012 H2

Monthly Revenues GBP Millions Source: Cenkos Estimates

1.  Cenkos Note available upon request

2.  FY2012 Costs are anticipated to decrease partly as a results of the completion of handoff of low-margin USP contract coverage.

October 2011 April 2012

+20% +c.20%

£2.1M £1.9M

4 Month Accounting Period

FY2012 H1 FY2012 H2

Monthly Costs GBP Millions Source: Cenkos Estimates

-12% -c.20%

October 20122

Page 10: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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H1 FY2012 Highlights 6 month period from November 1 2011 to April 30 2012

+Average exchange rates used over the period of 0.658 GBP to AUD. For information purposes only. *Adjusted to exclude foreign exchange impact of A$2.4M and A$1.4M in non-recurring costs.

H1  FY12  April  2012  

H1  FY12  April  2012  

    A$M   £M+  

Revenue   $12.6  M   £8.3  M  Cost  of  sales   -­‐$7.6  M   -­‐£5.0  M  Gross  profit   $5.0  M   £3.3  M  

Adjusted  OperaHng  Costs*   -­‐$9.3  M   -­‐£6.1  M  Adjusted  EBITDA*   -­‐$4.3  M   -­‐£2.8  M  

Net  Interest   -­‐$0.3  M   -­‐£0.3  M  AmorHzaHon   -­‐$2.3  M   -­‐£1.5  M  DepreciaHon   -­‐$0.4  M   -­‐£0.2  M  Adjusted  PBT*   -­‐$7.3  M   -­‐£4.8  M  

Income  Tax  Expense   -­‐$0.1M   -­‐£0.1  M  Adjusted  PAT*   -­‐$7.4  M   -­‐£4.9  M  

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Cashflow H1  FY12  April  2012  

4  Month  Year  October  2011  

H1  FY11  December  2010  

A$M   A$M   A$M  Cash  Flows  from  Opera:ng  Ac:vi:es  Receipts  from  customers   $15.4  M   $11.0  M   $30.5  M  Payments  to  suppliers  and  employees   -­‐$27.0  M   -­‐$19.1  M   -­‐$38.1  M  Interest  and  other  costs  of  finance  paid   -­‐$0.7  M   -­‐$0.3  M   -­‐$0.1  M  Income  tax  refunded  /  (paid)   -­‐$7.6  M   -­‐$0.4  M   $1.2  M  Net  cash  used  in  opera:ng  ac:vi:es   -­‐$19.8  M   -­‐$8.8  M   -­‐$6.5  M  

Cash  Flows  From  Inves:ng  Ac:vi:es  Proceeds  from  disposal  of  assets   $11.5  M   -­‐   $79.4  M  Interest  received   $1.0  M   $1.8  M   $1.8  M  Payment  for  property,  plant  and  equipment   $0.0  M   $0.0  M   -­‐  Soaware  development  costs   -­‐$0.6  M   -­‐$0.5  M   -­‐$0.7  M  Net  cash  from/(used  in)  inves:ng  ac:vi:es   $11.8  M   $1.3  M   $80.5  M  

Cash  Flows  From  Financing  Ac:vi:es  Dividends  paid   -­‐   -­‐$23.9  M   -­‐  Capital  distribuHon   -­‐   -­‐$33.2  M   -­‐  Repayment  of  loan   -­‐$2.0  M   -­‐   -­‐  Proceeds  from  borrowings   $2.5  M   $14.0  M   -­‐  Net  cash  from/(used  in)  financing  acHviHes   $0.5  M   -­‐$43.1  M   -­‐  

Net  increase/(decrease)  In  Cash  and  Cash  Equivalents   -­‐$7.5  M   -­‐$50.6  M   $74.0  M  

Cash  At  The  Beginning  Of  The  Period   $10.1  M   $60.8  M   -­‐$3.6  M  Effects  of  exchange  rate  changes  on  the  balance  of  cash  held  in  foreign  currencies   $0.0  M   -­‐$0.1  M   $0.0  M  

Cash  and  Cash  Equivalents  At  The  End  Of  The  Period   $2.6  M   $10.1  M   $70.4  M  

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Balance Sheet    H1  FY12  April  2012  

A$M  

4  Month  Year  October  2011  

A$M  Current  Assets  Cash  and  cash  equivalents   $2.6  M   $10.1  M  Trade  and  other  receivables   $25.9  M   $40.4  M  Inventories   $0.2  M   $0.2  M  Current  tax  assets   $0.1  M   $0.1  M  Total  Current  Assets   $28.8  M   $50.8  M  Non-­‐Current  Assets  Property,  plant  and  equipment   $1.2  M   $1.5  M  Deferred  tax  assets   $5.4  M   $5.4  M  Goodwill   $6.0  M   $6.4  M  Other  receivables   -­‐   -­‐  Other  intangible  assets   $4.8  M   $6.8  M  Total  Non-­‐Current  Assets   $17.4  M   $20.1  M              

Total  Assets   $46.2  M   $70.9  M  

Current  Liabili:es  Trade  and  other  payables   $8.8  M   $15.2  M  Borrowings   $14.5  M   $14.0  M  Current  tax  payables   $0.1  M   $6.9  M  Provisions   $1.7  M   $2.5  M  Other   $2.0  M   $2.2  M  Total  Current  Liabili:es   $27.1  M   $40.9  M  Non-­‐Current  Liabili:es  Deferred  tax  liabiliHes   $0.4  M   $0.8  M  Provisions   $0.4  M   $0.4  M  Total  Non-­‐Current  Liabili:es   $0.8  M   $1.2  M              

Total  Liabili:es   $27.9  M   $42.0  M              

Net  Assets   $18.3  M   $28.9  M  

Page 13: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

Business Review: HomeSend

Page 14: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Introducing HomeSend

Money is sent from Belgium: Imane sends €100 to her brother

Her brother in Morocco

receives funds in

local currency

Send with HomeSend Receive on Mobile Account

Sending money internationally is transparent and instant 24x7

Received funds move straight into the mobile ecosystem

HomeSend, a strategic partnership between eServGlobal and BICS, is a mobile money transfer hub covering over 380M mobile subscribers, bank customers, and Money Transfer Organization users around the world.

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HomeSend enables low value, high volume transactions

FX Spread

Sending Agent Commission

Hub Commission

Receiving Agent Commission

$10 $20 $40

200% 100% 50%

0.1% 0.1% 0.1%

Competing Money Transfer Organizations Australia to Nepal June 2012

200% 100% 50% Total Price to transfer money via Leading Competing MTO:

HomeSend Price to transfer money: 5% plus sending agent fee (typically A$5 but anticipated to reduce over time)

Amount Sent:

Page 16: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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HomeSend Business Model HomeSend makes money through a share of the end-to-end commission on transferred funds between a variety of remittance service providers.

HomeSend price 4.5 – 6.5%

Banks

MNOs

E-WalletProviders

PSPs

MTOs

Other Hubs

Agents

Shops

Distributors

ATMs

BranchesInternet/Mobile Banking

Merchants

Banks

MNOs

E-WalletProviders

PSPs

MTOs

Other Hubs

Agents

Shops

Distributors

ATMs

BranchesInternet/Mobile Banking

Merchants

Sender Cash-in 1

Sending RSP Commission 2

HomeSend Hub Commission 3

Receiving RSP Commission 4

Receiver Cash-Out 5

1.5% 0.75% eSG

0.75% BICS

1.5%

0-1%

0-1%

1.5%

HomeSend Business Model Basis

Page 17: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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HomeSend current and planned coverage

Live or in the course of going live

Pipeline

Page 18: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Our Present Focus

Get Transaction Volumes Up

Pricing promotions Marketing efforts

Drive Receiving Power: Emerging Markets

Open API’s to cash-out networks Hosted m-Wallet / agent mg’t service

Eastnets (Pakistan), WafaCash (Morocco)

Build the Platform

GSMA Endorsement

1st Mover Advantage, Patent Pending Regulatory Compliance

Drive Sending Power: Developed Markets

New deal with Lyca - high-growth MvNO

MFIC partnership, Qtel Group, MTN Group

Sign up MNO Receivers

Coverage of much of Africa , Middle East, Russia & CIS

Target to extend coverage to Asia and LatAm and sign 4th receiver

Sign up MNO Senders

Sending presence in Middle East 3 Multinational operators signed

HomeSend Progress We have now signed up a critical mass of MNO receivers for HomeSend and our focus is on extending the network of senders.

Target European senders

4 Multinational receivers signed DONE

DONE

Page 19: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

Business Review: Core Business

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Value-Added Services We provide value-added services for over 40 operators around the world.

Messaging & Voicemail Providing core messaging and voicemail services.

B2C Infotainment Services We provide infotainment services for millions of clients in emerging markets.

Our Base

Growth Market

Market Evolution

Loyalty & Retention As consumer choice increases, so does churn and the need to find cutting-edge ways to retain customers and drive value.

Page 21: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Mobile money market trends

}  Accelerated growth in developed markets will be a driver for mobile transfers to unbanked markets

}  Barclays Card apps, NatWest apps, Google Wallet, iPhone Passport

}  The mobile money for the unbanked market remains nascent but is beginning to build traction

}  Strong interest from mobile operators and banks

}  Operators initially reticent to invest in emerging technologies; however deal pipeline is increasing as market continues to mature

Page 22: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Case Study: mCoin mobile money in Indonesia

•  Over 90% of Indonesians have mobiles, but the majority of the population does not have a bank account.

•  Transferring money domestically takes time and is expensive to do.

•  Traditional banks cannot serve them with the infrastructure cost… but mobile money can.

•  eSG’s mobile money platform with mCoin fills this gap, enabling people to send money faster and more cost effectively than is currently possible for the majority of Indonesians.

•  mCoin work closely with agents who educate users on the service and help them to register for mobile money accounts and store and withdraw their funds.

Page 23: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Case Study: Nepalese bill payment facilities

•  eServGlobal and the largest operator in Nepal teamed up to re-imagine the bill payment process in Nepal.

•  In Nepal, most people pay bills by queuing at a designated bill payment counter. Without bank accounts or credit cards, direct debit is impossible; and paying bills in person is both costly and time consuming for all parties involved.

•  Subscribers may now use their mobiles to pay bills, saving time and money for all involved.

Page 24: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Case Study: Value-added services driving record revenues at a tier-one operator

•  During the period we deployed our SMS Gateway service, enabling the North African operator’s 30 million subscribers to access SMS-based infotainment and animation services.

•  Following the deployment of the new software, the operator reported record results, doubling its revenue from SMS Gateway related services from the existing base and surpassing the project’s ROI in less than one month.

•  Additionally, eServGlobal supplies Pay-For-Me and Missed Call Alert service for this operator.

Page 25: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Summary

}  Proforma revenues are up and proforma costs are down against the prior reporting period.

}  We are targeting high-growth and high-potential markets and we are investing in our capabilities in those areas.

}  We have returned A$57M to shareholders in the past year and continue to focus on delivering shareholder returns.

}  With high-growth emerging markets comes risk and the Middle East remains challenging. We are actively working to reduce our exposure via new partners and new markets.

}  We continue to focus on winning new customers and deals.

Page 26: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners

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Disclaimer

This presentation is being furnished for information purposes only and does not constitute or form part of, and should not be construed as, an offer, invitation or recommendation for the sale, purchase or issue of any shares or other securities in eServGlobal Ltd (“eServGlobal” or the “Company”) or any member of its group (the “Group”) and neither it nor any part of it shall form the basis of, or be relied upon in connection with, any investment decision, contract or commitment whatsoever.

The information set out herein has not been verified by the Company or by independent agents and may be subject to amendment without notice, and such information may change materially. No representation, warranty or undertaking, express or implied, is or will be made or given by the Company, any of it subsidiaries or any of its or their directors, officers, employees, agents or advisers or any other person as to the accuracy, completeness or fairness of the information or opinions contained in this presentation and any reliance you place on them will be at your sole risk. The Company, its subsidiaries and any of its or their directors, officers, employees, agents or advisers, save with respect to any liability or fraud, expressly disclaim any and all liability which may be based on the information set out therein and any errors therein or omissions therefrom.

In particular, but without limitation, any statements and projections with respect to eServGlobal’s performance contained in this presentation have been prepared on the basis of management figures arrived at as part of the Company’s normal budgetary process and reflect various assumptions, expectations, beliefs and estimates which may or may not prove to be accurate or realistic. Such statements and projections have not been verified and are not guarantees of future performance, and involve risks, uncertainties and other important factors that may cause eServGlobal’s actual results, performance or achievements to be materially different from those anticipated by such forward-looking statements and projections. Without prejudice to the foregoing, none of the Company, its subsidiaries or any of its or their directors, officers, employees, agents or advisers accept any liability whatsoever (in negligence or otherwise) for any loss howsoever arising, whether directly or indirectly, from use of this presentation or its contents or otherwise arising in connection therewith. This presentation does not constitute a recommendation regarding the securities of the Company.

Page 27: eServGlobal Investor Presentation H1 FY2012 · eServGlobal Investor Presentation H1 FY2012 . 2 High growth products and services Large, tier-1 customers Large, blue chip partners