eservices overview brochure

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PRACTICE ELEVATION eServices for Dentrix are designed to improve office productivity and foster practice growth Adding the right mix of integrated solutions to your Dentrix software will help you achieve your goals. • Go paperless • Optimize scheduling • Establish creditability • Improve profitability Is your practice reaching its full potential? You can dramatically improve your productivity and your practice’s ability to grow by adding powerful tools to your Dentrix software. Regardless of the unique nature of your practice’s goals, Henry Schein Practice Solutions’ robust suite of software solutions will help you obtain the practice of your dreams. Improving Productivity Even the most productive team members have their output limited by the number of hours in a day. eServices shift the balance of productivity with powerful tools that allow your team to get more done in less time. e seamless integration with Dentrix allows time-consuming tasks to be completed automatically or much more efficiently. is gives your team the ability to focus more attention on patients and completing other responsibilities. It also eliminates restraints that may have been impairing your practice’s growth. Growing Your Practice In today’s competitive market, it’s not enough to simply provide outstanding dental care. You need to stay in the top of the minds of your current patients while standing out as the best dental health care provider option for your prospects. eServices and Demandforce illuminate your practice to new and existing patients with powerful communication and marketing tools that are designed to proactively drive business to your door. ese powerful tools maximize the effectiveness of your marketing dollars while improving the efficiency of your team. PRACTICE SOLUTIONS for Dentrix

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Page 1: eServices Overview Brochure

PRACTICE ELEVATIONeServices for Dentrix are designed to improve of fice productivity and foster practice growth

Adding the right mix of integrated solutions to your Dentrix software will help you achieve your goals.

• Go paperless

• Optimize scheduling

• Establish creditability

• Improve profitability

Is your practice reaching its full potential? You can dramatically improve your productivity and your practice’s ability to grow by adding powerful tools to your Dentrix software. Regardless of the unique nature of your practice’s goals, Henry Schein Practice Solutions’ robust suite of software solutions will help you obtain the practice of your dreams.

Improving ProductivityEven the most productive team members have their output limited by the number of hours in a day. eServices shift the balance of productivity with powerful tools that allow your team to get more done in less time.

The seamless integration with Dentrix allows time-consuming tasks to be completed automatically or much more efficiently. This gives your team the ability to focus more attention on patients and completing other responsibilities. It also eliminates restraints that may have been impairing your practice’s growth.

Growing Your PracticeIn today’s competitive market, it’s not enough to simply provide outstanding dental care. You need to stay in the top of the minds of your current patients while standing out as the best dental health care provider option for your prospects.

eServices and Demandforce illuminate your practice to new and existing patients with powerful communication and marketing tools that are designed to proactively drive business to your door. These powerful tools maximize the effectiveness of your marketing dollars while improving the efficiency of your team.

PRACTICE SOLUTIONS

for Dentrix

Page 2: eServices Overview Brochure

eClaims

eClaims allows you to submit your patient insurance claims electronically. Doing so improves your cash flow by speeding up your reimbursements and reducing your rejected claims. The seamless integration allows you to create the claim, validate it, and send it to the payer with just a few clicks of the mouse – all without ever leaving Dentrix.

Other Products Recommended with eClaims: eClaims Attachment, eCentral Insurance Manager

eClaims AttachmentseClaims attachments allows you to include digital files with your electronic claims. Adding digital attachments reduces costly duplication expenses and speeds the reimbursement time. You can add X-rays, perio charts, photos and more without ever leaving Dentrix. Plus, the eClaims Validation Report informs you of the attachment requirements.

Other Products Recommended with eClaims Attachments: eClaims, eCentral Insurance Manager

eCentral Insurance ManagerThe Insurance Manager is the perfect complement to eClaims, giving you the ability to track your electronic claims and update patient insurance eligibility. With the click of a button, you know the exact status of your claims to better predict cash flow. Plus, you can receive automatic eligibility verification prior to your patients’ appointments or update eligibility with the click of a button.

Other Products Recommended with the Insurance Manager: eClaims, eClaims Attachments, Appointment Manager

eCentral Appointment ManagerThe eCentral Appointment Manager allows you to completely manage your appointments from a single web page. It gives you an at-a-glance view of all the appointments for a given day, including: contacting information, scheduled procedures, reminder history, and much more. You can even send a reminder via email or update eligibility with the click of a button.

Other Products Recommended with the Appointment Manager: Insurance Manager, Web Site Manager

eCentral Communication ManagerThe eCentral Communication Manager automates your appointment reminder and recall card processes. eCentral will automatically send emails and text messages to remind patients of appointments and reduce no-shows. It will also automatically print and mail recall cards to keep your patient base active. The Communication Manager includes the Appointment Manager.

Other Products Recommended with the Communication Manager: Insurance Manager, Web Site Manager, Demandforce

Attach digital Perio charts, x-rays and photos to support your eClaims.

Improve productivity with automated emails, text messages and printed postcards from eCentral.

Page 3: eServices Overview Brochure

eCentral Web Site ManagerThe eCentral Web Site Manager gives your practice a Dentrix-integrated Web site. The Dentrix-integration separates eCentral from other Web sites by allowing your patients to view appointments, treatment plans and account balances online. Patients can even complete forms online or make online payments. Plus, the Web Site Manager includes in-office kiosk software.

Other products recommended with the Web Site Manager: Communication Manager, PowerPay, QuickBill, Demandforce

PowerPayPowerPay is a Dentrix-integrated credit and debit card processing solution. PowerPay eliminates double entry by automatically posting payments to the Dentrix Ledger. Plus, with the pin-pad device, you can reduce merchant fees with pin-based debit card transactions. PowerPay will even post payments made from your eCentral Web site to your Dentrix Ledger.

Other products recommended with PowerPay: Web Site Manager, QuickBill

QuickBillQuickBill allows you to print and mail patient billing statements with the click of a button. All the printing, folding, stuffing, labeling and mailing is done for you and for less than doing it yourself. With QuickBill you can send as few or as many statements as you want, whenever you want. Statements even include a remittance envelope for patients that don’t want to pay online.

Other products recommended with QuickBill: PowerPay, Web Site Manager

eBackUpeBackUp automatically backs up your data to a remote location. Your patient data might be your most valuable asset. eBackUp protects it from fire, flood, hardware failure, human error, and more by backing it up and storing it at a remote location. You choose which files are backed up and when. eBackUp does the rest. Plus, eBackUp ensures HIPAA compliance by encrypting your data.

Other products recommended with eBackUp: All eServices

DemandforceDemandforce drives demand by building your online reputation and improving your web profile. Patients are better able to find your practice within search engines, read certified reviews and request appointments. Plus, the online communication system automatically sends the right message, to the right patient, at the right time to keep your patient base active and growing.

Other products recommended with Demandforce: Communication Manager, Web Site Manager

Send customized patient billing statements in seconds with QuickBill.

Page 4: eServices Overview Brochure

©2010 Henry Schein Inc. All rights reserved. Henry Schein makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of title, merchant-ability, or fitness for any particular use. All contents are subject to change. Henry Schein, Dentrix eCentral, the Red ‘e’ and the ‘S’ logo are registered trademarks of Henry Schein, Inc. Other products are trademarks or registered trademarks of their respective owners.

www.Dentrix.com/eServices | 1-800-734-5561

PRACTICE SOLUTIONS

Get Started Today Call 1-800-734-5561 for a pressure-free assessment of your practice’s needs. Our dedicated account executive team will also explain your bundling options and special introductory offers! Mention promotion code B-ESDTX-2010.

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Accounts receivible balances

Time spent on payment collection

Collection effectiveness

Collection expenses

Insurance claim reimbursement timeliness

Time spent preparing insurance claims

Rejected insurance claims

Insurance claim tracking

Usefulness of your practice website

Time spent sending recall cards

Missed appointments

Time on the phone confirming appointments

Marketing your practice

Patient referrals

Time spent entering new patient data

Patient education on dental health topics

Active patient base

Time on the phone verifying eligibility

Security of patient data

Paperless processes

Practice image

Front office productivity