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eSkills Skills for the Future IT Skills Jutta Jerlich September 2015

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Page 1: eSkills Skills for the Future IT Skills · Lerner bereitensichauf ... • Broad focus, ... Module 2: Why is my Alarm Clock Talking to my Coffee Pot? (27 min) Module 3:

eSkillsSkills for the FutureIT SkillsJutta JerlichSeptember 2015

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Cisco Confidential© 2015 Cisco and/or its affiliates. All rights reserved. 2

Wir kennen uns …

Cosmos - An Advanced Scientific Repository for Science Teaching and Learning

InLOT - Using wearable computers and intelligent sensors in science education

Discovery days - Advanced Technology meets Science and Culture

COLLAGE - Collaborative and Mobile Learning Platform Using Game-like Enhancements

Organic Educnet learning portal that provides access to digital learning resources on Organic Agriculture and Agroecology.

Discovery Days Advanced Technology meets Science and Culture: Using advanced technological applications to improve visitors experience in museums, science centers and archaeological sites.

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Cisco Confidential© 2015 Cisco and/or its affiliates. All rights reserved. 3

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

EU Digital Single Market (DSM)

Based on the recognition that everything is digital and that future economic growth is going to come from the IT

sector and from transforming the economy at large into a digital economy.

Regulatory framework impacting on digital is fragmented in EU and this creates barriers to competitiveness of EU

ICT industry and prevents take-up of new

technologies.

Study from European Parliament research service estimated that reducing this fragmentation could generate an

additional €250 billion in growth.

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

EU Digital Single Market (DSM)

A ‘blueprint’

• building trust & confidence: in new technologies.

• removing consumer-focussed restrictions:

• ensuring access & connectivity

• building the digital economy: ensuring conditions that enable provision and uptake of digital technologies

(IoT, big data, cloud).

• promoting e-society: e-government, skills.

• digital innovation & research:

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Cisco Confidential© 2015 Cisco and/or its affiliates. All rights reserved. 6

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Job roles of the future

Digital

Marketing

Architect

Industrial

Network

Engineer

Enterprise

Architect

Network

Programmer

Cloud Architect

Mobile

Application

Developer

Medical

Device

Specialist

Cyber

Security

Analyst

Data Scientist

Customer Outcomes

Evangelist

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Vernetzung von Menschen (Personen), Prozessen, Daten und Dingen

Die richtige Information zur richtigen Person / Maschine zur richtigen Zeit

ProzesseMehr Möglichkeitender Vernetzung von

Menschen

Menschen

Nutzung von Datenfür intelligente

Entscheidungsfindungen

DatenPhysikalische Geräte und Objekte sind mit dem Internet verbunden –verbunden für intelligenteEntscheidungsprozesse

Dinge

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

KFZ-Versicherung

Raststätten, Hotels ...

Auto-Hersteller

Service/Werkstatt

andereVerkehrsteilnehmer

Autos

Ampeln

Verkehrleitzentrale

Automobilclub

Maut-Systeme

Tankstellen

Reifenhersteller

Polizei

Parkhäuser

Hotspot

Provider

Auto-Verwerter

Hersteller von Ersatzteile aller Art / Autozubehör

Umweltamt

www / Internet

Navigation

Amazon und Co.

Passanten

Arzt

Notrufzentrale

SmartPhone-Handy-Kommunikation

IoE: Autofahren – heute und morgen

Facebook und Co.

Radio

Sensorik / Aktoren

mit IPv6 interkativ

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

IoE: Autofahren – so sieht es der Spiegel

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

Technical SkillsCloudCyber SecurityBig DataSoftware-defined NetworkingInternet of ThingsBusiness transformation

21st Century SkillsCritical thinkingCollaborationCommunicationCreativityProblem-solvingITC Proficiency

Networked connection of people, process, data, things

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Die Networking Academy ist ein Lernprogramm, das in einem weltweiten Partnermodell mit Schulen, Hochschulen, Ministerien und Partnern der Erwachsenenbildung verbreitet wird.

Die Kurse sind auf einer cloud-basierten Lernplattformverfügbar. Praxisnahe Lernszenarien, Simulationsprogrammeund Laboraufgaben bereiten Teilnehmer auf qualifizierte Arbeitim Bereich IT-Netzwerke vor. Lerner bereiten sich auf entstehende Arbeitsfelder im Internet of Everything bzw. der Industrie vor.

Die Cisco NetAcad Kurse werden von mehr als 1 Million Teilnehmern jährlich genutzt. Bisher haben seit Einführungim Jahr 1997 mehr als 5 Millionen Teilnehmer Kurse absolviert.

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Cisco Confidential© 2015 Cisco and/or its affiliates. All rights reserved. 13

Lernen SozialerNutzen

Lernmaterialien für die Kompetenzentwicklung

Lösungen für Vereine und Initiativenzur Kommunikation

Beschäftigung

Programme zur Vermittlung in Beschäftigung

Online Platform

Future Proof Your Future

Collaboration LMS WebEx IM/ChatVirtual Events

User Feedback Surveys

3rd Party Solution Analytics

Applications & Capabilities

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

OS & IT Networking Security Technology Internet of Everything EntrepreneurshipPacket Tracer

Voice Primer

Cloud Primer

Collaboration Primer

Packet Tracer Know How

Updated 30 Mar 15

Cisco Packet Tracer (PT)

Entrepreneurship

Be Your Own Boss

Intro to Cybersecurity

NDG Linux Essentials

Get ConnectedIntro2IoEPodcast

Introduction to Internet of Everything PT

Networking & Technology

NDG Introduction to

Linux II

NDG Introduction to

Linux I

PT Mobile Android

Mobility Series: Wireless Tech

Standards

Smart Grid

IoE: Connecting Data*

IoE: Connecting People

& Process*

IoE: Connecting

Things*

CCNP Routing& Switching (1-3)

CCNP Routing& Switching (1-3)IT EssentialsIT Essentials CCNA SecurityCCNA Security

PT

CCNA Routing & Switching (1-4)

CCNA Routing & Switching (1-4)

PT

Networking Essentials

Cisco Networking Academy Courses

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

AVAILABILITY

• Currently available in English, Arabic, Chinese and Spanish• Self-enroll and instructor led

TARGET AUDIENCE

• For students who want an introduction to an entrepreneurial mindset and business skills

DESCRIPTION

• Helps students develop an entrepreneurial mindset • Teaches skills such as business planning, negotiation, financial

literacy, and problem solving• Content organized into 7 modules that include practice activities

and quizzes to test understanding

FEATURES

• Students can self-enroll, or instructors can teach this course in their classrooms

• Estimated time to complete: 10-15 hours

Cisco Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

AVAILABILITY• Language: English• Self-enroll course in Cisco NetSpace• 4 modules now available

TARGET AUDIENCE• Students interested in owning their own tech businesses • Entrepreneurship course students seeking insights & advice• No previous knowledge required

DESCRIPTION• Provides tips & advice to launch a successful tech business• Technopreneurs share lessons learned and success stories• Complements the NetAcad Entrepreneurship course

FEATURES• Eight 1-hr video recordings of instructional content (15 mins)

and experience-sharing (45mins) for each module• 1 quiz and 1 survey per module• Estimated time to complete: 1 hour/module, 8 hrs for series

Cisco Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

AVAILABILITY

• Currently available in English• Self-enroll and instructor-led

TARGET AUDIENCE

• Introductory course for students interested in and introduction to cybersecurity and learning about the trends of cybersecurity in the market today

• No previous knowledge required

DESCRIPTION

• Introduces the importance of cybersecurity and current trends in industry

• Content organized in 8 modules that include presentations and panel discussions with industry experts

FEATURES

• Activities, videos and additional resources for students to explore• Assessments include a pre-test, 8 quizzes, 1 final exam• Students can self-enroll• Estimated time to complete: 20 hours

Cisco Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

AVAILABILITY• Available: English, French, Spanish, Simp. Chinese, Br. Portuguese,

Japanese, Korean, Russian.• Self-enroll and instructor-led

TARGET AUDIENCE• Self-directed learners who want to understand what IoE means for

them• Self-directed learners who want to leverage their technical

knowledge into IOE-related functions in the workplace

DESCRIPTION• Introduces the concepts and challenges of the transformational IoE

economy• Broad focus, not aligned to an industry vertical or certification

FEATURES• Five modules of interactive instructional content featuring IoE

experts• Activities, videos, and simulation experiences • Assessments include a pre-test, module quizzes, and final exam• Class duration: 6 weeks• Estimated time to complete: 15-20 hours• No prerequisites

Cisco Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Module 1: What is the IoE? (27 min)

Module 2: Why is my Alarm Clock Talking to my Coffee Pot? (27 min)

Module 3: How do we make this Work for us? (24 min)

Module 4: Security and Privacy (25 min)

Module 5: Big Data and the IoE (40 min)

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

AVAILABILITY• Language: English• Accessible: NetAcad and Public (soon).

TARGET AUDIENCE• Students or busy individual who are curios to learn more

about IoE Technologies.• Spending chunks of 20’ while commuting.• No previous knowledge required

DESCRIPTION• Is an overview of the Cisco Networking Academy’s online

course titled “Introduction to the Internet of Everything”. It is designed for busy individuals who are interested in a discussion about the Internet of Everything and its impact on the way we live, work, play, and learn

• First Podcast in NetAcad - First Cisco Podcast on IoE

FEATURES• Five Episodes of short duration 20-40 minutes• Informal tone and engaging conversations “easy to listen”• Can be used as door openers for Intro to IoE and other

courses.

Cisco Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

AVAILABILITY

• Available in English, Spanish and Brazilian Portuguese.• Self-enroll and instructor-led

TARGET AUDIENCE

• Introductory course for students interested in learning IT basics• No previous knowledge required

DESCRIPTION

• Introductory/Pre-ITE course• Five modules that include illustrations and narrations guiding

students through each topic• Students can self-enroll or instructors can teach this course in

their classrooms

FEATURES

• Activities and videos for students to explore• Assessments include quizzes, 1 final exam• Estimated time to complete: 30 hours

Cisco Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

AVAILABILITY

• Language: English• Instructor-led

TARGET AUDIENCE

• Targeted to entry-level Linux professionals• No previous knowledge required

DESCRIPTION

• Curriculum developed by Network Development Group (NDG) • Instructor-led online curriculum• 16 content modules• Aligns with Linux Professional Institute (LPI) Linux Essentials

Certificate

FEATURES

• Include practice lab activities and assessments to test understanding

• Virtual machine throughout the course• Estimated time to complete: 70 hours• 20% discount on LE certificate

Partner Developed Course

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

• Aligned to CompTIA A+ industry certification

• Translated by Cisco and the community to many languages

• Recommended duration: 70 hours

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

EMC EMC EMC EMC AcademicAcademicAcademicAcademic Alliance Premium Alliance Premium Alliance Premium Alliance Premium ProgrammeProgrammeProgrammeProgrammeThe result of strategic cooperation between EMC and INLEA to address a widening storage knowledge and skills gap for IT industry across the globe

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

EMC Premium EMC Premium EMC Premium EMC Premium ProgrammeProgrammeProgrammeProgramme Learning ContentsLearning ContentsLearning ContentsLearning ContentsCourse Title Lenght*

Information Storage and Management 40 hours

Cloud Infrastructure and Services 40 hours

Data Science and Big Data Analytics 40 hours

Backup Recovery Systems and Architecture 40 hours

*Estimated length of the courses offered in academic context as part of a degree grantingeducation program

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

Network IQ Elite Programme Information CorningCorningCorningCorning NetworkNetworkNetworkNetwork IQIQIQIQ is an innovative learning programme whereCORNINGCORNINGCORNINGCORNING works with education institutions, teachers and students toimprove the quality and relevance of training related to fibre optics andlearners gain the competencies and skills requiredrequiredrequiredrequired by labour market.

Introduction

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

Fibre Fibre Fibre Fibre Optic BasicsOptic BasicsOptic BasicsOptic Basics is the first course and aimed at equipping learners with the knowledge and expertise they need to install and manage cable systems of small and large networks

Duration: 20 hours learning + 20 hours practicing

Certification: INLEA and CORNING are preparing a new certification

Network IQ Elite Programme Information Course Offer

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

Technical SkillsCloudCyber SecurityBig DataSoftware-defined NetworkingInternet of ThingsBusiness transformation

21st Century SkillsCritical thinkingCollaborationCommunicationCreativityProblem-solvingITC Proficiency

Networked connection of people, process, data, things

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

Instructor Led

Self Paced

Kurse, die von einem Instructor auf der Lernplattform eingerichtet und mitPräsenzunterricht kombiniert werden. Simulationsaufgaben und Praxisübungenfür das Netzwerklabor runden das Lernergebnis ab.

Kurse für die sich die Teilnehmer/innen selbst einschreiben können und derenMaterialien für selbstständiges Lernen entwickelt wurden. Zeitsouveränes Lernenwird möglich.

Self-paced Lernangebote werden durch Podcasts ergänzt.

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30

Source: Metrics & BI, jzinn, Snapshot as of end of Q2-FY'15_v1

Most countries lack sufficient IT security professionals

to protect their IT infrastructure. To help mitigate this problem, many of them setup national cyber security competitions for finding young cyber talents and for encouraging them to pursue a career in cyber security.

The European Cyber Security Challenge leverages these competitions with a pan European layer

https://netacadeurope.wordpress.com/2015/05/20/european-cybersecurity-challenge/

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31

https://netacadeurope.wordpress.com/2015/03/24/idea-pitching/

Creathon: 48 hours of intense work from an idea to a prototype open to all students from all background with all types of competences.

Event stimulating creativity and innovation, using new tools and methods, fostering and fueling creativity in everybody (organizers, helpers, partners and jury included) involved.

Students work in teams and come up with ideas about the innovative use of technology. The event last 1,5 days. The end of the competition was a 5 minute pitch explaining their projects aiming to convince jury members that their idea is the best.

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33

Source: Metrics & BI, jzinn, Snapshot as of end of Q2-FY'15_v1

Currently 1 Million Students Worldwide

% OF GLOBAL TOTAL

6%

16%

7%

17%

16% United States & Canada

Europe - Central, Russia, CIS

APAC

6%

Middle East and North Africa

Sub-Saharan Africa

Greater China

LATAM

<1% Japan

18%

STUDENTS BY REGION (1,000,000 Worldwide)

1,000100%

15916%

556%

15516%

576%

17218%

4<1%

717%

14014%

14% Europe - North, South, UKI

16417%

% of Worldwide Total, end Q2-FY'15

# of Students in thousands

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Cisco Confidential© 2015 Cisco and/or its affiliates. All rights reserved. 34

~ 6.000 TeilnehmerInnen pro Jahr~ 90 InstruktorenInnen~ 70 Academies

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36

Module / Modul Objectives / Ziel

1 What Is the IoE? -Was ist IoE?

• Beschreibt das Internet und die Entwicklung zum Internet of Everything

• Erklärt die vier Säulen von IoE und wie diese Innovation Businessmodelle verändert

2 Pillars of the IoE -Die Säulen von IoE

• Erklärt die Verbindung von Menschen (people), Prozessen (processes), Daten (data) und Dingen (things), welche strukturgebend für das Intenet of Everything ist

3 Connecting the Unconnected -Verbinde das Unverbundene

• Erklärt, wie Dinge die nicht IP-fähig sind und IP-fähige Geräte verbunden werden können zu einem Netzwwerk im Internet of Things (Dinge)

• Erklärt das Programmieren und zeigt eine simulierte Version von der Cisco Coffee JavaScript Applikation

4 Transitioning to the IoE -Übergang und Wechselzum IoE

• Erklärt die Schritte, um IoE-Lösungen einschätzen und implentieren zu können

• Erklärt Sicherheitsüberlegungen, die bei der Einführung von IoE-Lösungen bedacht werden sollten

5 Bringing It All Together -Alles zusammen bringen

• Beschreibt M2M (Maschine zu Maschine), M2P (Maschine zu Personen) und P2P-Wechselbeziehungen (Personen zu Personen) und überprüft ein Beispiel einer IoE-Lösung bei einer konstruierten Weinkellerei

• Erklärt dass Konzept des Prototyping und was kritisch ist im entehenden IoE-Markt

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

Dieses Modul beschreibt das Internet und seine Wandlung zum Internet of Everything (IoE). Es erklärt inwiefern IoE für Menschen und Organisationen einen Gewinn darstellt und führt ein in das Konzept der neuen Netzwerkkonzeption: Die Verbindung von Milliarden von Dingen (Geräten) und Trillionen von Gigabytes von Daten, um unsere Entscheidungsprozesse und Interaktionen zu verbessern, zu optimieren.

LernzieleLernzieleLernzieleLernziele

• Identifiziere die vier Säulen von IoE und in welcher Beziehung sie zueinander stehen

• Identifiziere die drei Interaktionsbereiche im IoE: Personen-zu-Personen (P2P), Maschinen-zu-Pesonen (M2P) und Maschinen-zu-Maschinen (M2M)

• Beschreibe die verschiedenen Netzwerkkomponenten und wie Netzwerke verschiedener Größen die Bildung des IoE formt

Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: 2 Stunden

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

Dieses Modul erklärt die Interaktionen von Personen, Prozessen, Daten und Dingen, welche allesamt das Internet of Everything formen.

LernzieleLernzieleLernzieleLernziele• Erklärt, wie Dinge - Computer wie auch nicht-Computer – mit dem Internet

verbunden werden können• Erklärt, wie Daten gespeichert werden und durch das Netzwerk

transportiert werden• Erklärt, wie “Big Data” identifiziert werden kann, wie Big Data in nutzbare

Informationen gewandelt werden und wie das alles als ein Gewinn behandelt werden kann, um Geschätdentscheidungen zu treffen

• Beschreibt Virtualisierungen und Cloud-Computing• Beschreibt wie IoE-Erschließung mit (zeit-) genauen Informationen die

Entscheidungen und das Verhalten von Menschen und Organisationen verändern kann

• Erklärt die Rolle von Prozessen in der Vereinfachung von Wechselbeziehungen zwischen Menschen, Dingen und Daten in der Herstellunge von Verbindungen: Maschine-zu-Maschine (M2M), Maschine-zu-Personen (M2P) und Personen-zu-Personen (P2P)

Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: 4 Stunden

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39

Diese Modul erklärt wie beim IoE smarte Dinge/Geräte in der Lage sind, Daten zu sammeln, zu teilen und zu analysieren.

In einigen Fällen ist es sogar möglich, dass IoE “Dinge” auf der Grundlage von Daten eigene Entscheidungen ohne Eingriff von Menschen treffen.

LernzieleLernzieleLernzieleLernziele

• Beschreibt Besipiel von IoT-Applikationen im Home- und Industriebereich

• Erklärt, warum ein Protokollfolge notwendig für die Kommunikation durch das Netzwerk ist

• Erklärt, wie das IoE die Entwicklung von Datenspeicherung und –zugriff beeinflußt

• Überprüft ein Beispiel einer Home IoE Implementation

• Erklärt Programmierung und zeigt eine simulierte Version von der Cisco Coffee JavaScript-Applikation

Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: Erwartete Bearbeitungszeit: 4 Stunden

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© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40

Dieses Module erklärt die Schritte zum Abschätzen und Einfüh-ren von IoE Lösungen. Es beschreibt auch die Sicherheitsmaß-nahmen, die zur Absicherung von Menschen, Prozessen, Daten und Dingen benötigt werden.

LernzieleLernzieleLernzieleLernziele

• Beschreibt, wie das Internet of Everything (IoE) die Verschmelzung von “Organization’s operational technology” (OT) und Informationtechnologiesystemen (IT) behandelt

• Beschreibt M2M, M2P und P2P-Interaktionen in einer IoE-Lösung

• Beschreibt die Geschäftsprozesse für ein abzuschätzendes Problem, das mit IoE gelöst werden kann

• Erklärt die notwendige architektonische Struktur, um eine IoE-Lösung zu implementieren

• Erklärt Sicherheitsüberlegungen, die bei einer Einführung von IoE-Lösungen berücksichtigt werden sollten

ErwarteteErwarteteErwarteteErwartete BearbeitungszeitBearbeitungszeitBearbeitungszeitBearbeitungszeit : : : : 4 Stunden

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Dieses Modul erklärt am Beispiel eines Modells einer Wein-kellerei, wie komplex es ist, ein IoE Lösung zu identifizieren und einzuführen. Es ermutig auch zum unternehmerischen Denken, wenn ein Projekt für den neuen, wachsenden Markt entworfen wird.

LernzieleLernzieleLernzieleLernziele

• Erklärt, wie mit “Was ist wenn”-Szenarios zur Einführung von neuen Lösungen Geschäftsprozesse verstanden und die Vorteile erkannt werden können

• Beschreibt die physikalische und logische Topologie für das entworfene Netzwerk der Weinkellerei

• Beschreibt die M2M, M2P and P2P-Interaktionen der entwickelten Weinkellerei

• Erklärt das Konzept des “Prototypings” und warum dies kritisch im wachsenden IoE-Markt ist

Erwartete Bearbeitungszeit : Erwartete Bearbeitungszeit : Erwartete Bearbeitungszeit : Erwartete Bearbeitungszeit : 4 Stunden

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Networking Academy Courses - IT Essentials

Student Networking Knowledge and Skills

Network Installer

Basic IT Support

System Admin

Small and

Medium Business Networking

Enterprise

Networking

CAREERS

CCNPAdvanced Routing

ISCW (Security) Multilayer SwitchingONT (QOS)

FUNDAMENTALS

IT Essentials PC Hardware and

Software

CCNA Security

CCNA

ExplorationRouting,

Switching,WANs,

Intro to Adv Tech

CCNA

DiscoveryRouting,

Switching,WANs,

Intro to Adv Tech

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• Hardware eines Rechners• Betriebssysteme• Peripherie• Kleine IT-Netze• Sicherheit

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Advanced: Sicherheit im Netz16

Advanced: Netzwerke15

Advanced: Printers und Scanner14

Advanced: Laptops und Portable Devices13

Advanced: Betriebssysteme12

Advanced: Personal Computers11

Kundengespräch10

9

8

7

6

5

4

3

2

1

Kapitel

Sicherheit im Netz

Netzwerkgrundlagen

Drucker und Scanners

Laptops und Smart Phones

Betriebssysteme

Wartung und Fehlerbehebung

Zusammenbau eines Desktop PC

Arbeitssicherheit und Arbeitstechnik

Einführung in die PC-Technik

PC Hardware und Software ca. 70-80h (1-10)

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Programm Websites:

http://corning.skillsalliance.academy/http://emc.skillsalliance.academy/

Networking Academy werden

http://www.netacad.com

Contact person: Jutta Jerlich

[email protected]

More information

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Thank you.