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ESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17 th March 2015

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Page 1: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR Programme Update

London & the South East Learning

Technologies Conference

Richard Bussey ESR Account

Manager (South East)

17th March 2015

Page 2: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR Update Agenda

• Development releases

• Enhancement and “chill” process

• ESR OLM e-Learning – some Statistics

• ESR Programme Update

– Reprocurement

– ESR News

Page 3: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Release 26 – March 28th 2015

Ref Title Source

974 OLM Category Forums and Chats – the restricted check box will be

renamed to Enable Learner Access to be consistent with other areas of OLM

NHSCT

978 Appraisal reporting in ESR BI – report on details of reviews NHSCT

990 Increase in visible rows from 5 to 10 in Certification section of the

Learner Home Page OLM

Page 4: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Release 26.1 – April 24th 2015

Ref Title Source

993 New competence frameworks and types NHSCT

• New competence frameworks will be made available in

ESR to support Care Certificate and Higher Care

Certificate. The new frameworks will be included in the

pre-hire IAT process which delivers competence

information to the Stat and Mand role holder.

Page 6: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR Development Website

• Newly designed user friendly interface

• Ability to “star” requests and add comments for

review by the NHS Development Team

• Download submitted BJFs

• http://development.esr.nhs.uk

Page 7: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Local Forums – Special Interest Groups (SIGs)

• A “chill” is not a freeze !

• Remain vital way of influencing future system changes

• More important than ever with new contract coming

• KSS currently only have 1 active group – OLM SIG

• London OLM SIG new Chair – next Mtg April

• Without representation you have no voice

Page 8: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

National Forums

Page 9: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR Utilisation: OLM and eLearning

Page 10: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

OLM Course Enrolments

January: 665,065 enrolments – 161,126 were e-Learning

Page 11: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

1 October to 31 December 2014

21.36% e-learning completions

SHA Non eLearning eLearning Total %

1 NORTH CENTRAL AND EAST

LONDON LETB 49521 43211 92732 46.6

2 NORTH WEST LETB 196647 42787 239434 17.87

3 EAST OF ENGLAND LETB 126115 40033 166148 24.09

4 YORKSHIRE AND HUMBER

LETB 139146 39072 178218 21.92

5 SOUTH WEST LETB 94895 27713 122608 22.6

6 WEST MIDLANDS LETB 177963 27278 205241 13.29

7 KENT SURREY AND SUSSEX

LETB 105787 20923 126710 16.51

8 THAMES VALLEY LETB 30881 20010 50891 39.32

9 NORTH EAST LETB 78030 18393 96423 19.08

10 EAST MIDLANDS LETB 65343 17460 82803 21.09

11 NORTH WEST LONDON LETB 53399 9828 63227 15.54

12 WESSEX LETB 32049 9758 41807 23.34

13 SOUTH LONDON LETB 69859 8854 78713 11.25

14 SPECIAL HA 920 7063 7983 88.48

Page 12: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

e-Learning Course Completion - Year on Year

January 2015 Completions – 131,093

Page 16: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Recent relevant Kbase updates

• ESR-NHS0167 - NLMS Content Guidance and Standards 7 0.pdf

• PMP functionality.ppt

• Using Adobe Captivate with ESR.pdf

• Using Articulate Products with ESR.pdf

• UN1981 National Content Changes November 2014 (2).pdf

• ESR-NHS0151 Guide to ESRBI Dashboards 9.0.pdf

• ESR-NHS0200 OLM Implementation Guide v4 0.pdf

• ESR BI Demo.pptx

Page 17: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Subscribe to KBase updates

Page 18: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR Programme Updates

Page 19: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Reprocurement – the Headlines

• Preferred Bidder announced as IBM on 10/12/14

• Current contract with McKesson extended until

November 2015

• Reprocurement page on ESR website

• ESR-NHS0116 document on KBase sets out new

requirements for ESR

• Development window for essential requirements is

0-12 months from transfer of solution

Page 20: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

What happens next - how it looks for 2015

• 2 Projects – “Transition & Operate” and “Enhance”

• Transition & Operate – ensures the safe transition of the

service from McKesson to IBM on 31st Aug, and delivers the

ongoing ESR service and ‘contracted change’ projects

• Enhance – delivers the functional changes (the change pipeline

with 16 contracted work packages)

• Contract Term

• Initial term 5 years from Operational Service Commencement

Date - OSCD 31st August 2015 to 31st August 2020

• Contingency extension available 2 years: to 31st August 2022

Page 21: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

How it will work ?

Enhance Project (functional changes)

Timeline March 2015 – 1st April 2016

Trusts heavily involved with Test and Focus sites

already selected to help develop the system

First workshops were in Feb and had very

positive feedback

They will work closely with the NHS Central

Team and IBM over the coming months

Very much a User driven process !

Page 22: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR key Requirements

Must deploy most up to date technology with regard to

any user interface and reflect current trends, eg:

Google

Web Centre/Web2.0

Social Networking

Mobile Devices

Must allow elements of local flexibility in terms of colour

scheme, branding, etc.

Page 23: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR key Requirements

Must include a dashboard front end for user access. The ‘portal’ should be the access point for all users of ESR and display key information relevant to the user’s profile.

The portal must be able to have elements of national and flexible local configuration to allow for, but not restricted to:

Deployment of KPI – including related to Education Policy messages – local and national Local intranet links System Broadcast messages – ie to Learners Links to other systems Web conferencing

Page 24: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR key Requirements

Other essential features include:

Solution ‘Workflow’ must be deliverable by e-mail

Ie Manager approval of enrolment on a class

Access to self service and e-Learning must be made possible from a secure internet connection without the need for a separate Login/password

Must support self service access that allows flexibility around managers who job share – eg multiple supervisors per assignment

Page 25: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

ESR other key Requirements

Other essential features include:

Any comments entered into the Self Service application to support requests for change (for example) must also be transferred and recorded in the core solution for reference and audit purposes

Payslips and P60s should replicate the paper payslip exactly

Full purging/archiving solution to meet the retention of records requirements of the NHS. This should extend to all database items and not just employee records (e.g. OLM Catalogue).

Page 26: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Other news - ESR Website Updates

• Latest issue of ESR News here. Contains articles

about ESR Preferred Bidder announcement,

Systems Integration Team, ESR Health Checks,

Total Reward Statements, and ESR Case

Studies

• New ESR supporting CQC audits page outlining

how ESR can provide information to support

CQC inspections

• New ESR BI article for managers explaining how

ESR BI can help with managing staff

Page 27: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Further Information

• For more information about ESR please visit: – ESR Website

• http://www.electronicstaffrecord.nhs.uk/

– Development Website

• http://development.esr.nhs.uk

– kBase

• http://www.esr.nhs.uk/kbase

• Subscribe to receive ESR News at: – http://www.esrnews.nhs.uk/

• Enter your e-mail address on the introduction

dashboard to receive updates about ESR BI

Page 28: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Planned downtime for Release 26

• UN1993, sent 22nd December 2014

• The next Advance Notification of Downtime will be published

in March 2015

Reason Planned Start Date / Time Planned End Date

Release 26.0.0.0 Fri 27th Mar 2015 from 18:00 Sun 29th Mar 2015

Page 29: ESR Programme UpdateESR Programme Update London & the South East Learning Technologies Conference Richard Bussey ESR Account Manager (South East) 17th March 2015 ESR Update Agenda

Your Account Manager Contact details

• Jo Sidebottom - Senior ESR Account Manager

(London & South) Mob: 07976 566376

• Email: [email protected]

• Jamie Harwood - ESR Account Manager (South &

West London LETB areas) Mob: 07971 472568

• Email : [email protected]

• Richard Bussey - ESR Account Manager South East

(Wessex, Kent, Surrey, Sussex) Mob: 07854 254938

• Email: [email protected]