essential content types

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[email protected] www.obeflow.com (425) 522-3727 Enterprise Content Management and Business Process Automation Software as a Service Essential SharePoint Content Types

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In this presentation, I provide an overview of the importance of identifying and designing SharePoint content types for organizational data.

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Page 1: Essential Content Types

[email protected](425) 522-3727

Enterprise Content Management and Business Process Automation Software as a Service

Essential SharePointContent Types

Page 2: Essential Content Types

About Chris Beckett

24+10MCMMCT

MCSEMCPD

EntrepreneurSolutions ArchitectSystems EngineerTrainer and Author

[email protected]

@sharepointbits

blog.sharepointbits.com

Page 3: Essential Content Types

What is a Content Type?Behavior like

Workflow, Policy,

Document Conversion

Columns of Metadata

Page 4: Essential Content Types

How are they used?All Lists and

Librarieshave 1 or moreContent Types

Page 5: Essential Content Types

Content Type InheritanceInherit Behavior

and Columns from Parents

Page 6: Essential Content Types

Purpose of Content TypesFind Information Enforce Policy

Page 7: Essential Content Types

ECM Architecture

Search

Network File Shares

Databases

Enterprise Workflow

Collaboration Sites

Data Warehouse

Archival Services

eDiscovery

Custom Applications

Audit and Compliance

Information Portals

Enterprise WorkflowSocial Networking

Page 8: Essential Content Types

Enterprise Content FoundationInformation Management

( Producers )Search & Dynamic

Navigation( Consumers )

Content Types

Metadata Columns

Site Columns

Page 9: Essential Content Types

Focus on “High Value” Content?

Page 10: Essential Content Types

Search Customization and Refinement

Refiners for Metadata Fields

Custom Result Formatting

Page 11: Essential Content Types

Information Management Policy

Policy Assignedto Content Type

or Library

Page 12: Essential Content Types

Content Organizer1. Bound to a Content Type 2. Filtered by

Metadata Conditions

3. Move to TargetLocation

Page 13: Essential Content Types

eDiscovery and HoldsFull Keyword

Syntax for Record Search

Page 14: Essential Content Types

Importance of StrategyWithout a Strategy… With a Strategy…

Page 15: Essential Content Types

Content Discovery Activities•User Surveys•Stakeholder Interviews•Workplace Observation•Group Workshops•Organization Roles•Business Process Data Flows•Database Models

Page 16: Essential Content Types

Discovery Objectives

• Producers and Consumers• Lifecycle and Flow• Formats and Transformations

• Control• Classification• Identity

PROCESS DATA

Page 17: Essential Content Types

Model Data Flows•Data Flow diagrams demonstrate key content between actors and processes•Data Flow diagrams highlight content flow rather than sequence

Page 18: Essential Content Types

High-Value Content Inventory

Page 19: Essential Content Types

Classification•Type•Brand•Style•Cost Range•Fabric Type•Formality

•Color•Size / Fit•Condition

Page 20: Essential Content Types

Decision Making• We organize things to help us

manage them. This enables us to make better and/or faster decisions.• Making better decisions

helps us achieve our goals

I am going to a wedding. What do I want to wear today?

Color

Formality

Fabric

Condition

Page 21: Essential Content Types

Identify Organizing PrinciplesBusiness

Unit

Finance

Marketing

Manufacturing

Business Function

Accounts Payable

Recruiting

Compliance

Risk Managemen

t

Business Process

Loan Origination

Lead Processing

OrderFulfillment

Audienceor Role

Job Roles

Seniority

Demographic

Topic orInterest

Benefits

Travel

Shipping

Region or Location

Sales Region

Office Location

Distribution Zones

Industry or

Market

Healthcare

Government

Retail

Page 22: Essential Content Types

Harvest Taxonomies•Organizations are already managed using a variety of organizing principles•Harvest how things are already being organized and classified• Avoid inventing new taxonomy without a clear purpose/justification

Page 23: Essential Content Types

Managed Metadata Term StoreTerm Store

Term Group

Term Set

Terms

Multilingual Term

Translations

DelegatedAdministratio

n

Page 24: Essential Content Types

What is your Hierarchy?

Enterprise Types

Enterprise Root

SharePoint Types

SharePoint Root Item

Document Set Document

? ? ?

? ? ? ?

? ? ?

Asset

Page 25: Essential Content Types

Purpose-driven Design

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Purposeful PrinciplesKnowledge Situation Agreement Publication

Captures knowledge that was hard or expensive to capture for later reference or sharing.

• Whitepaper• Guideline• Patterns and

Practices• How-To / Tutorial• User Guide• Manual

Produced to represent information at a moment in time, for the purposes of analysis or communication of status.

• Financial Reports• Project Status• Research Results• Strategy Briefing• Executive

Summary• Letters / Memos

Produced to represent an implicit or explicit agreement between parties governing responsibilities.

• Contract• Specification• Blueprint• Policy• Procedure• Notice• Proposal• Estimate• Standards

Produced to communicate or promote a person, product, service, capability, or accomplishment.

• Brochure• Business Card• Press Release• Newsletter• Field Manual• Product

Specification

Page 27: Essential Content Types

Brainstorm Content Types

Page 28: Essential Content Types

More InformationEnterprise Content Management in SharePoint Server 2010http://technet.microsoft.com/en-US/sharepoint/ee263905.aspxPlan Managed Metadata in SharePoint 2013http://technet.microsoft.com/en-us/library/ee530389.aspxPlan Document Management in SharePoint 2013http://technet.microsoft.com/en-us/library/cc263266.aspxPlan Records Management in SharePoint 2013http://technet.microsoft.com/en-us/library/ff363731.aspx

Page 29: Essential Content Types

QuestionsThank you for attending!

Please complete your evaluations. Your feedback is appreciated

[email protected]

(425) 522-3727

@sharepointbits

blog.sharepointbits.com