establishing trust - ken courtright
TRANSCRIPT
Ever felt like this…?
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Slides are at my booth Saturday
Copyright 2014 - All Rights Reserved Today’s Growth Consultant
Fact:
Your Online Credibility
Often Determines Your
Overall Income…
“What shows up when your
personal or company name is
typed into Google?”
First Sentence of “Guerrilla Marketing Today”
-Ken Courtright
What if you could achieve
the Same Results
without paying for it?
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
If you looked more trustworthy, would you
be able to do more business?
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
Do people JUDGE other people?
”3 Seconds” – We are Judged & Convicted
So… Let’s put this to the test?
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
Which of these financial advisors did
76% of people trust with their money?
Our “Presence”…gives off Signals:
Physical and Digital
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
What should I wear?
Well…you can’t overdress !!
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
Most Websites Today…
…a bit under-dressed
Ironically, the principle
of
“Over-Dressing” works the same for
your web properties!
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
HOW DO WE KNOW??
Fact: Dress your website correctly…
…Revenue WILL Follow
You aren’t so special that the
“Right Clothes” won’t work for you
Best Part…
Copyright 2014 - All Rights Reserved Today’s Growth Consultantc
Auth. Site – 50/50 $
May 1992
Rev. Gen – 50/50 $
Nov 2011
2 Unique Companies:
440 Revenue-Generating Websites
We noticed something ODD
100,000,000 + views 2014
24HR. / 160K /ANNUALLY
Problem: … We can’t “Test” inside our portfolio
HAVE to succeed…
Contractually “Guarantee” 15% - 22%
480 Revenue-Generating Websites
Small Problem… we are really Growing
Question that “Social Proof” is built to answer…
Closer look at “SOCIAL PROOF”
We needed
What do our potential clients
NEED to seeto feel comfortable doing business with us?
Power of “Social Proof”
We are Followers first,
Leaders ONLY when have to
A “Group” CAN’T be wrong
There is Safety in a Tribe
Sell your Audience to your Audience
Fear of Loss…”Display your Resume”
Perception is Reality
Comedian in a Suit
Put your “Suit” on
The Media is your “Suit”
GIVE them someone to Follow
“Prove you have clients” – ProBono!
4 Principles of website engagement
“Social Proof” Fact: Action Needed:
One might say…
That’s great for Ken. He’s got a team of
Designers, Programmers, Developers…
…What the heck can “little old me” do?
Let’s look at what we actually did…
* Recommends Endorsements
* Testimonials
* Local Media
* Commercial Media
2. Suit Coat
*(haro)
1. GLFT Shirt
Google +
Facebook (fan page)
Positions “Presence” on
4 of 10 Largest !!
PS. YouTube a 12 yr. old
Is there anything on this page
“little old you” CAN’T do?
* Recommends Endorsements
* Testimonials
* Local Media
* Commercial Media
Google +
Facebook (fan page)
Twitter*(haro)
--Even a Comedian…Positions “Presence” on
4 of 10 Largest !!
PS. YouTube a 12 yr. old
What did this cost us?
For Revenue-Generating Purposes…
Trust Trumps EVERYTHING
B.C. – 1995 Know – Like - Trust
1995 – Forever Trust - Know – Like - Trust
…Is it Better to HAVE Credibility
–or-
to APPEAR to have Credibility?
Best Business Question of our time…
Unseen CREDIBILITY = Unseen Revenue
* This slide often upsets people:
Fact- We are paid based on:
Who We Are… not What We Do or What We Know
MORE SOCIAL PROOF
1/8
1/3.5
Who We Are can only be measured by SOCIAL PROOF
= MORE Credibility = MORE Revenue Allowance
Commercial:
Psychology of Selling - “Psychology of Buying”
MCIWorldcom 2000 – Call Center 2004
1. Don’t Alienate the Buyer – They know people
2. Value = 2X
3. Real Urgency is More Valuable then Value
4. Fear of Loss is Greater then the desire for gain
5. Be Real – Stop Selling – Relax in the #’s
Don’t Alienate the Buyer – They know people
Our 5%
Value = 2X
Build Value into Product until 2X the market
Real Urgency is More Valuable then Value
It is Physically Today thru Monday
Launch – Character of Brand and Integrity
Fear of Loss is Greater then the desire for gain
Refundable deposits
“Act of God” clause 12 months…
Be Real – Stop Selling – Relax in the #’s
Goal Foundation:
Peak’s Orlando 5 by 12:05a.m….
1 Day – 6 Hrs.
Todays Goal:
Sat-Sun deposits
Mon noon Pd. In Fulls
3 Days, 1 week prep for some
3 Deals already in
Goal: 15 by Sunday 4pm