ethics “if you don’t live it, you don’t believe it” presented by servicemaster lakeshore

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Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

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Page 1: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Ethics“If you don’t live it, you don’t believe it”

Presented byServiceMaster Lakeshore

Page 2: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Welcome!

• Get to know you!– Name– Where you work– What you do– Favorite part of your job– Favorite Movie

Page 3: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Get To Know Each Other

– Find someone in the room you don’t know and

• Share something others would not know about you.– Find someone else in the room you don’t know &

• Share someplace in the world you would like to visit.

Page 4: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Page 4

•What IS Ethics?•From La Sierra University…

Page 5: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

“If you don’t live it, you don’t believe it.”

• Marion Wade, Founder of ServiceMaster– He sold insurance at one point– Started a moth-proofing company – Started ServiceMaster in 1954

• Service The Master

– Came up with Corporate Objectives in 1973

Page 6: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

• Treat your employees how you want them to treat your customers.

Page 7: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

ServiceMaster Corporate Objectives

• To honor God in all we do• To help people develop• To pursue excellence• To grow profitably

Page 8: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Activity!

Page 9: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 10: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

• Public unethical situations

Page 11: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 12: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 13: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

•Define Ponzi Scheme Wikipedia •A Ponzi scheme is a fraudulent investment operation that pays returns to separate investors, not from any actual profit earned by the organization, but from their own money or money paid by subsequent investors. The Ponzi scheme usually entices new investors by offering returns other investments cannot guarantee, in the form of short-term returns that are either abnormally high or unusually consistent. The perpetuation of the returns that a Ponzi scheme advertises and pays requires an ever-increasing flow of money from investors to keep the scheme going.

Page 14: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 15: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 16: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 17: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

•Response Commercial

Page 18: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

What’s the big deal?• “The average college student has accepted the

premise that everything is relative. There is no truth or reference point and in such an environment, he concludes that there is no search for truth, and therefore no real education. Thus the gradual closing of the mind.”

- Allan Bloom-”The Closing of the American Mind”

Page 19: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

What’s the big deal?

• “America is in the midst of a culture war that has had and will continue to have reverberations not only within public policy but within the lives of ordinary Americans everywhere.”

James Hunter-”Culture Wars”

•“Whale Wars”

Page 20: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Session Goals:• Identify reasons ethics are important

•Why are ethics important to you?

Page 21: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore
Page 22: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Session Goals:• Identify reasons ethics are important• Define Ethics/Values• Describe Foundational & Situational Ethics• Identify sources of ethical framework• Practice method of decision making

Page 23: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions

Page 24: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

“the unexamined life is not worth living”Socrates

“It’s what you learn after you know it all that counts”Harry Truman

(tell that to your teenage kids )

Page 25: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Socrates

“the unexamined life is not worth living”

“the Cannon and the Clock”

Page 26: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions

2. Role Modeling

Page 27: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Role Modeling• It is important that we look at our ethical decisions

as a responsibility. As a human being, we create personal depth when we make a decision about what is right and what is wrong, and become convicted to those beliefs. It builds our self esteem, it helps establish us as role models for our children, our peers, and others whom we touch.

Page 28: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Please Stand and Walk across the room and talk to someone you have not yet met

• Name someone who influenced you who had strong personal convictions.

What were those convictions? How did that impact you?

Your opinion of that person? Your trust of that person?

Page 29: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions

2. Role Modeling3. Be Bold

Page 30: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

True or False• Having strongly held convictions that are based

on sound ethical principles allows us to be bold about who we are and what we are doing.

• Video

•Out-of-control Soccer Coach?

Page 31: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

•“If you don’t stand for something, you’ll fall for anything.”

Unknown

•Asch Experiment

•Asch Experiment Video

Page 32: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions

2. Role Modeling3. Be Bold4. Do Not Make Assumptions

Page 33: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Do Not Make Assumptions

• About the facts of an issue

Page 34: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Do Not Make Assumptions

• About the facts of an issue• That the decision we make is right.

Page 35: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Do Not Make Assumptions

True or False• In ethical decisions, you should never

assume there is one right or wrong answer. Most answers have pros and cons and they should be weighed.

Page 36: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Review- Our Ethical Challenge

1. Develop Personal Depth Regarding Convictions

2. Role Modeling3. Be Bold4. Do Not Make Assumptions

Page 37: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

A codified system of moral principles determining the rightness and wrongness of certain actions and goodness and badness of

the motives and ends of such actions. Example: Medical Ethics,

Insurance Ethics

Ethics

Page 38: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Values

Ideals, customs, beliefs that arouse an emotional response for or against them in a

given society or a given person

Example: He has conservative values.

Page 39: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Morals

• Personal sets of beliefs, values, and actions, that guide you through right and wrong.

Page 40: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

What is the relationship between Ethics, Morals ,and Values?

• How are they similar? • How do they differ? • What is their relationship?

Page 41: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

How they work…

Values– Feelings, Instant Response to situation– Embedded in our subconscious

Morals– Guiding Behavior – Helps you make a decision after initial response

Ethics– The Lawyer– Take a step back and justify your morals

Page 42: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Fork in the Road Example

Page 43: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Integrity

The ability to consistently put values and ethics together in our decision-making actions.

“If you don’t live it,you don’t believe it.” Marion E. Wade

Page 44: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Warren Buffett

• “It takes twenty years to build a reputation and five minutes to lose it. If you think about that, you will do things differently.”

Page 45: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Integrity (ask someone you don’t know)

• Do you know someone who has integrity?• Why Do you say that?• Write down two indicators of integrity

according to your interview• At your table write down the different answers

from the people at the talble

Page 46: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Foundational EthicsEach Situation Dictated by a Moral/Ethical Framework….

Parental

Societal

Biblical

The Person (With an Ethical

Framework)

The Situation The Response

-What is the “Right” Thing To Do -What is The “Legal” Thing to Do-What Honors God-Honesty and Truth over Self Preservation-Sacrifice-Honor-Moral and Ethical Decision Making

The Framework Dictates the Response,…….The Situation is Irrelevant

Page 47: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Situational Ethics

The Person(Without an Ethical

Framework)

The Situation The Response

What’s Best for Me

Will I Get Caught

Will Anyone See

Everyone Does It

I’m not as Bad as Others

Too Risky to Take a Stand

Each Situation Dictates its own Response….

•There are no Absolutes•Situations are Relative, •The Self is the Highest Level of Moral/Ethical Authority

Page 48: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

What is NOT ethics?

• Not the same as feelings• Not Religion• Not Following the Law• Not Following Culturally Accepted Norms• Not Science

Page 49: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Making Ethical Decisions• Trained sensitivity to ethical issues• Practiced method for exploring the ethical

aspects of a decision• Practiced method to weigh the considerations• Using a method is essential• More difficult issues require discussion with

others.

Page 50: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Sources of Ethical Framework

• Utilitarian\Consequentialism• Deontology• Virtue Ethics • The Fairness or Justice Approach• The Common Good Approach

Page 51: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Utlilitarian /Consequentialism Approach

• Focused on Consequence of action• Provides most good for the most people• Does least harm• Includes all who are affected • Long and short term cost and benefit analysis • Example: Train example

Page 52: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Deontology Approach• Focused on Action itself• Best protects and respects moral rights• Based on Kant’s categorical imperative

“act only according to that maxim whereby you can, at the same time, will that it should become universal law”

• Do not treat people as a means to an end• Implies duty to respect others’ rights

Page 53: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Virtue Ethics• Focused on person doing the action• Actions consistent with ideal virtues• Highest potential of character• Values like truth and beauty• Honesty, courage, compassion, generosity,

tolerance, love, fidelity, etc.• Asks, “Is this action consistent with my acting

at my best?”

Page 54: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Fairness or Justice Approach

• All equals treated equally• If humans are unequal, this is based on some

defensible standard• Example: Higher pay for harder work or larger

contribution• Zappo’s Video- http://youtu.be/tFyW5s_7ZWc

Page 55: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Common Good Approach• Community Life is Good• Interlocking Relationships in society• Respect for all, especially the vulnerable• Common conditions important to all• Example: Laws, police and fire departments,

public recreational areas

Page 56: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Framework for Ethical Decision Making

• Recognize an Ethical Issue• Get the Facts• Evaluate Alternative Actions from Various

Ethical Perspectives• Make a Decision and Test it• Act, Then Reflect on the Decision Later.

Page 57: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

•Fool me once, shame on you.•Fool me twice, shame on me.

Page 58: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Page 58Page 58

Albert Einstein

Definition of insanity: doing the same thing over and over again,

and expecting different results.

Page 59: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Let’s Practice Together

• Case Study– Shoplifting Video

• What is the Ethical Issue?• What are the facts?• Ethics Framework (s) used

Page 60: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Group Think-Case Studies

• Split up Room 2 teams• Case will be read aloud• A team will be assigned for or against• Make a group decision• Defend your decisions

Page 61: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Our Ethical Challenge1. Develop Personal Depth Regarding

Convictions2. Role Modeling3. Be Bold4. Do Not Make Assumptions

Page 62: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Session Goals:• Identify reasons ethics are important• Define Ethics/Values• Describe Foundational & Situational

Ethics• Identify sources of ethical framework• Practice method of decision making

Page 63: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Thank you for attending and participating in the Ethics Class

“If you don’t live it, you don’t believe it”

Presented byServiceMaster of Lakeshore

Page 64: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

Funny Cartoon

Page 65: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

• Photo and Evaluations

• Thank you for coming!

Page 66: Ethics “If you don’t live it, you don’t believe it” Presented by ServiceMaster Lakeshore

•Helping a fallen person

• Stopping a dog thief

•Children on a leash