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    Welcome To This Presentationon

    ETHICS IN

    EDUCATION

    Prof. V. N. M.NAIR

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    BENCHMARKING

    SCHEME OF PRESENTATION

    1. INTRODUCTION

    2. WHAT IS ETHICS?

    3. WHY ETHICS?

    4. ETHICAL ISSUES IN EDUCATION

    5. ETHICAL SOLUTIONS

    6. CONCLUSION

    7. QUESTIONS & ANSWERS SESSION

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    BENCHMARKING

    CHANGE IS REQUIRED

    To Cherish Traditions, Old Buildings, Ancient

    Cultures and Graceful Lifestyles is a worthy

    thing.

    but in the world of technology, to cling to

    outmoded methods of teaching, learning and

    training for teachers, students and institutions

    respectively is a PRESCRIPTION TO SUICIDE

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    BENCHMARKING

    Many institutions of higher education have instituted policies

    regarding ethics education. For example, the Faculty Handbook

    of the Mays Business School at Texas A&M University includes

    the following statement:

    Therefore, faculty and staff have a responsibility for creating an

    academic environment that promotes honest academic inquiryand teaches students ethical behavior in the process.

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    BENCHMARKINGBUSINESS EXCELLENCE MODEL

    Vision

    ObjectivesAreas to be Addressed

    Measurement Indicators

    QUALITY INITIATIVES

    Mission

    Kaizen

    ISO

    Six Sigma

    Benchmarking

    Suggestion Schemes

    Quality Circles

    Professional Circles

    5SKM BSC

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    Benchmarking is a technique of identifying, understanding and

    adapting superior practices from organizations locally and world wide to

    improve performance and achieve priority business results

    BENCHMARKING

    OPERATIONAL DEFINITION

    Comparing business

    processes, not only

    performance measures

    External

    focusImprovement,

    not evaluation

    A structured

    techniqueLearn from others

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    BENCHMARKING

    STEPS IN BENCHMARKING1.DECIDING WHAT TO BENCHMARK

    2.UNDERSTANDING CURRENT PERFORMANCE

    3.PLANNING

    4.STUDYING OTHERS

    5.LEARNING FROM THE DATA

    6.USING THE FINDINGS

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    BENCHMARKING

    STEPS IN BENCHMARKING

    1. DECIDING WHAT TO BENCHMARK

    Start with ICTs strategy for growth and

    development . This is reflected in the Vision

    and Mission statements of ICT

    Identify the Critical Success Factors of ICT

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    BENCHMARKING

    Contd

    Now based on the Vision, Mission and

    CSFs, a decision has to be taken as to whatis to be benchmarked

    E.g.. Teaching Learning Process, Records

    Management, Absenteeism etc.

    Decide the Metrics( Measurement)

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    BENCHMARKING

    2.UNDERSTANDING CURRENT PERFORMANCE

    This is done to get a clearunderstanding

    of How are we presently doing that

    which has to be decided to undergo the

    benchmarking process

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    BENCHMARKING

    3. PLANNING

    The following things need clarification here.

    -Whom do we benchmark with?

    -Determine the data collection method

    Benchmarking can be against a Process Competitor,

    Industry, Product etc. Even secondary data can be

    used to identify your benchmark partner.

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    BENCHMARKING

    4. STUDYING OTHERS (B

    enchmarking Stu

    dy)

    Once the benchmark partner is

    identified, the study should aim at two

    things

    (a) To find the best-in- class practices

    (b) The measurable results of the best-in-

    class practices

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    BENCHMARKING

    STUDYING OTHERS contd. The techniques used for conducting the

    study are:

    (i) Questionnaires(ii) Site Visits

    (iii)Focus Groups

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    BENCHMARKING

    5.LEARNING FROM THE DATA:

    Here we analyze the data colleted from the

    benchmark study. This will help us to compare

    what we are doing with what they are doing

    This comparison leads to the discovery of

    Performance Gap

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    BENCHMARKING

    LEARNING FROM THE DATA: contd Next an analysis is made to know why the gap

    is present. This will tell us what the best-in-

    class organization is doing uniquely to

    overcome this gap

    Now the learning organization tries to find the

    impact of best-in- class practice if adopted and

    the resultant improvement

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    BENCHMARKING6. USING THE FINDINGS

    If analysis made in the previous step reveals a

    negative gap in performance, steps must be

    taken to close this gap.

    For closing the negative gap, information about

    the best-in-class practices is used to come out

    with goals, objectives and action plans that

    when implemented will close the gap.

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    BENCHMARKING

    ADVANTAGES OF BENCHMARKING

    Institution can become more competitive

    Better students satisfaction

    Helps in continuous improvement

    Enables to understand the best industry

    practices

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    BENCHMARKING

    ADVANTAGES contd

    Helps in establishing effective goals

    Helps in brand building

    Benchmarking will help ICT to understand

    ICTs weaknesses vis--vis the colleges oftechnology in Oman.

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    BENCHMARKING

    SUCCESS FACTORS FOR BENCHMARKING Top Management Support and guidance.

    Aligning benchmarking with the vision and mission of

    the organization .

    Thorough process mapping and documentation of ones

    own practices.

    Committed Benchmarking team with creative and

    innovative thinking .

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    BENCHMARKING

    SUCCESS FACTORS FOR BENCHMARKING contd..

    Integrating benchmarking with other

    improvement initiatives in the

    organization. Selection of right benchmarking partner.

    Willingness to learn and experiment .

    Flexible mindset to accept change andfindings

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    BENCHMARKING

    BENCHMARKING PITFALLS

    Mission, Goals and Objectives unconnected

    Not relating to other improvement initiatives

    Lack of sponsorship.

    Unengaged process owner

    Disinterested clients

    Red tapism/ stifling regulations

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    BENCHMARKING

    BENCHMARKING PITFALLS contd

    Own process not documented

    Over emphasizing measures.

    Not accepting findings.

    Time and resources overlooked.

    Notion that we are unique.

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    BENCHMARKINGQuality issues of Technical Education

    Creating relevance of curriculum

    Management responsiveness

    Motivating Faculty

    Improving institutional academic climate Effective curriculum implementation strategies

    Attitudinal change for achieving excellence

    Linkage with industry and other institutions

    Self learning & self paced learning Students taking initiative in learning

    Effective evaluation system

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    BENCHMARKING

    QUALITY ISSUES OF TECHNICAL EDUCATION How to make the curriculum relevant to the needs of

    society & industry.

    How could the management become responsive to thequalitative improvement?

    How to motivate faculty to play their multiple roles moreeffectively?

    How to improve the academic climate of the institute?

    How to design curriculum monitoring & implementation

    strategies to develop in students the employable skills? How to establish strong linkage with the employerorganizations and network with organizations havingsimilar interest?

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    BENCHMARKINGQUALITY ISSUES OF TECHNICAL EDUCATION CONTD

    How to create an attitudinal change in the system towork for efficiency,

    productively, and excellence?

    How to provide self paling self-learning facilities tostudents and yet make them

    successful? How can the students evaluation system be made more

    objective, reliable and

    valid?

    How to inspire students and teachers to take moreinitiative in using better

    Teaching -learning practices learning and developinnovativeness and creativity?

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    BENCHMARKINGQUALITY ISSUES OF TECHNICAL EDUCATION CONTD

    Creating relevance of curriculum

    Management responsiveness

    Motivating the faculty

    Improving institutional academic climate Effective curriculum implementation strategies

    Attitudinal change for achieving excellence

    Linkage with industry and other institutions

    Self learning & self paced learning Students taking initiative in learning

    Effective evaluation system

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    BENCHMARKINGAGENDA

    TO IDENTIFY THE INDUSTRY EXPECTATIONS OF THE SKILL SETS

    REQUIRED OF THE STUDENTS IN GENERAL, SO AS TO MAKE

    THEM MORE COMPETENT AND EMPLOYABLE.

    TO IDENTIFY THE AREAS OF TOTAL QUALITY MANAGEMENT IN

    TECHNICAL EDUCATION

    TO IDENTIFY THE CHANGES REQUIRED OF TEACHERS OF THE

    TECHNICAL INSTITUTIONS

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    BENCHMARKINGA PARADIGM SHIFT IN TEACHERS ROLE

    TRADITIONAL MODERN

    FOCUS ON TEACHER FOCUS ON LEARNER

    EMPLOYEE PERFORMER

    INVENTION APPLICATION

    INDIVIDUAL TEAMS

    FUNCTIONS PROCESSES

    CONTROL EMPOWERMENT

    LOCAL GLOBAL

    SUPERVISOR COACH

    LOYALTY TO ORGANIZATION LOYALTY TO PROFESSION

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    BENCHMARKINGA PARADIGM SHIFT IN TEACHERS ROLE

    TRADITIONAL MODERNEVALUATION VALUE ADDITION

    RESPONSIBILITY ACCOUNTABILITY

    DIRECTION FACILITATION

    EMPLOYMENT EMPLOYABILITY

    COMPETITION COLLABORATION

    LECTURE ACTIVITY

    BOOKS MULTIPLE MEDIA

    RIGIDITY FLEXIBILITY

    SINCERITY CAPABILITY

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    BENCHMARKING

    SOLUTIONS USING TQM/BENCHMARKING PRINCIPLES

    1. CREATING RELEVANCE OF CURRICULUM

    Identify hard and soft skill requirements for

    employment; Identify generic skills and specific skills;

    develop standards for each of the objectives

    for all the subjects of study. Also develop

    standards for practical skills.

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    BENCHMARKING

    2. MANAGEMENT RESPONSIVENESS Proactive approach

    Long term planning

    Creation of Internal Motivation

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    BENCHMARKING

    3. MOTIVATING THE FACULTY Recruitment of good faculty and their

    induction, development, appraisal and

    reward for retention.

    If the faculty is motivated, lot of enthusiasm

    will be seen in the campus for innovation,

    development, good teaching- learning

    practices and that of research.

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    BENCHMARKING

    4. IMPROVING INSTITUTIONAL ACADEMIC CLIMATE Good Teaching-learning practices, transparent

    teacher evaluation and reward system,

    encouragement for innovations and development

    work, sponsored research work, and institutional andindividual consultancy work would change the total

    academic climate of an institute for betterment.

    Computation facilities, laboratory and workshop

    facilities, library facilities need to be extended

    beyond the academic routine hours

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    BENCHMARKING5. EFFECTIVE CURRICULUM IMPLEMENTATION STRATEGIES

    Institutions need to design and develop curriculum implementation strategies

    such that responsibility and

    initiative in learning is gradually shifted to students with

    teachers playing the role of managing effective and efficient learning and creating

    opportunities for self learning

    and self pacing in learning.

    Faculty development programme be geared towards improvement of professional

    skills, viz. effective teaching-learning methods and innovations; and improvementof knowledge through subject related higher studies.

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    BENCHMARKING6. ATTITUDINAL CHANGE FOR ACHIEVING EXCELLENCE

    Both teachers and students community needs

    to realize the need for positive thinking, and

    positive attitude.

    A successful career required Knowledge,Skill and Attitude (KSA) and now this has

    changed to Attitude, Knowledge and Skill

    (ASK). All stake holders now realize thatones Attitude decides his Altitude

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    BENCHMARKING7. LINKAGE WITH INDUSTRY AND OTHER INSTITUTIONS

    Marketing of product and services of ICT to

    the society has to be planned and

    implemented systematically.

    The responsibility of students placement inindustry has to be jointly taken up training

    and placement cell the heads of departments

    and the students.

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    BENCHMARKING

    8. SELF LEARNING & SELF PACED LEARNING By proper design of the teaching learning

    system, the students must be motivated to

    learn by making their own efforts. Exploratory type teaching learning built

    around open-ended problem solving activities

    need to be practised.

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    BENCHMARKING

    9. STUDENTS TAKING INITIATIVE IN LEARNING Orientation program at departmental level

    explaining the structure of the programme

    and positions of the subject in the whole

    curriculum has to be explained to the

    students.

    The relevance of study of the subjects and

    their components have to the explained byteacher and by using experts from industry.

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    BENCHMARKING10. EFFECTIVE EVALUATION SYSTEM

    Student evaluation system must be valid,

    reliable, and should be objectively designed.

    Emphasis should be on assessing the higher

    order cognitive skills like ability to think and

    apply, ability to analyze and synthesize, and

    of solving problems.

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    BENCHMARKINGSKILLS REQUIRED FOR STUDENTS

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    BENCHMARKING

    CONCLUSION

    Quality improvement initiatives are a must in Ibra

    College of Technology to prepare students for local

    employment as well as employment in the global

    market.

    For this ICT has to raise its level to international

    standards in all respects A holistic approach instead

    of piecemeal approach is a must for this.

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    BENCHMARKING

    CONCLUSION contd..

    TQM, Re-engineering andBenchmarking may be used to convert

    the threat of getting marginalized in the realm of technical

    education to an opportunity to achieve excellence.

    The difference between A good and poor learner is not the

    sheer quantity of what the good learner learns, but rather

    the good learners ability to organize and use information

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    BENCHMARKINGCONCLUSION contd...

    QUALITY

    is an endless Journey and I take this opportunity to exhort all my colleagues to work as a team towards the

    pursuit of perfection and transform ICT into

    a Centre of Excellence and Pride of

    SULTANATE of OMAN

    Thank You

    V. N. M. Nair

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    BENCHMARKING

    REFERENCES

    1. Nair V.N.M. The Problems and Prospects of Technical

    Education a paper presented in the National Seminar on The

    Future of Technical Education in India held at Bangalore.

    2. Dr. S.K. Bhattacharya TQM Re-Engineering & Benchmarking forTechnical Education and Training in Science Tech Entrepreneur,

    Jan.2006.

    3. Lecture notes and presentations used by Prof. V.N.M. Nair at

    SBM Jain College of Engineering, Bangalore to teach 4th

    semester MBA core paper , Strategic Management.4. www.google.com, www.metacrawler.com

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    In a recent Wall Street Journalarticle, Psychology Professor Steven Davis says

    that cheating by high school students has

    increased from about 20 percent in the 1940s

    to 75 percent today.

    Students say cheating in high school is for

    grades, cheating in college is for a career.

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    ATTITUDES REQUIRED

    * ENTHUSIASM

    * ETHICS & INTEGRITY* PROFESSIONALISM

    * FRIENDLY & COLLABORATIVE

    * COMMITMENT

    * RESPONSIVE

    * PROACTIVE

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    INDUSTRY AWARENESS SKILLS REQUIRED

    *INDUSTRY TYPES*INDUSTRY DYNAMICS

    * SERVICES

    *PRODUCTS

    * VISION

    *MISSION,

    *STRATEGY,

    *GOALS

    * CULTURE

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    BUSINESS SKILLS REQUIRED

    *Entrepreneurship * Profit & Loss Account

    * Budgeting & Costing * Business plans

    *Financial accounting

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    COMMUNICATION SKILLS

    * ACTIVE LISTENING

    * SPEED READING

    * USE OF BODY LANGUAGE

    * PRESENTATION

    * COMMUNICATION STYLES

    * COACHING/ MENTORING

    * QUICK TYPING

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS LIFE LONG LEARNING SKILLS REQUIRED

    * NEED FOR LIFE LONG LEARNING

    * LEARNING STYLES

    * LEARNING TECHNIQUES

    * TOOLS

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    BENCHMARKINGSKILLS REQUIRED FOR STUDENTS

    CREATIVE SKILLS REQUIRED

    * Innovation

    * Lateral Thinking

    * Creativity

    * Visualization

    * Aesthetics

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    BENCHMARKINGSKILLS REQUIRED FOR STUDENTS

    PERSONAL PRODUCTIVITY SKILLS REQUIRED

    * PERSONAL MASTERY

    * SOFT SKILLS

    * TIME MANAGEMENT

    * PRIORITIZE

    * ORGANIZE

    * ATTENTION TO DETAILS

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    THINKING SKILLS REQUIRED

    * SYSTEMS THINKING* LATERAL THINKING

    * CREATIVE THINKING

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    BENCHMARKINGSKILLS REQUIRED FOR STUDENTS

    TECHNICAL SKILLS REQUIRED

    * TECHNOLOGY TRENDS * APPLICATION DOMAINS

    * ENGINEERING CONCEPTS * STANDARDS,

    * TOOLS & TECHNIQUE * OPERATING MACHINERY

    * EQUIPMENT * COMPUTER LITERACY

    * WEB LITERACY

    CONTD.

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    SOFT SKILLS REQUIRED

    * Attitudes

    * Enthusiasm* Ethics & value system

    * Inter personal Relationships

    * Team work

    * Leadership

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    BENCHMARKING

    PRESENTATION SKILLS REQUIRED

    * LANGUAGE * LOGICAL FLOW

    * POISE/ BODY LANGUAGE

    * CLARITY *TONE & VOLUME

    * USE OF VISUALS

    * TOOLS & DEMONSTRATIONS

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    ORGANIZING SKILLS REQUIRED

    * MANAGE TIME, ENERGY, RESOURCES & RISK* PRIORITIZE WORK * SORT DATA/ OBJECT

    *IDENTIFY & ANALYZE ALTERNATIVES AND TAKE DECISIONS

    * PREDICT, MONITOR & CONTROL OUTCOMES

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    BENCHMARKING

    SKILLS REQUIRED FOR STUDENTS

    TEAM WORK SKILLS REQUIRED

    * IMPORTANCE OF TEAMS* PURPOSE

    * PLACE* POWER

    * PLAN

    * PEOPLE

    * PROCESS

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    BENCHMARKINGSKILLS REQUIRED FOR STUDENTS

    PROCESS SKILLS REQUIRED

    * PROJECT LIFE CYCLE * PRODUCT & SERVICES

    * PROJECT MANAGEMENT * QUALITY ASSURANCE

    * CUSTOMER SATISFACTION * PRODUCTIVITY

    * STANDARDS & METRICS * PROCEDURES & GUIDELINES

    * PROBLEM SOLVING SKILLS REQUIRED * PROBLEM DEFINITION

    * THINKING SKILLS * COMPREHENSION * ANALYTICAL SKILLS

    * LOGICAL SKILLS * SIMULATION & MODELING

    * PLANNING * DESIGNING