FINAL PROJECT PROPOSAL

subject: business ethics

submitted To:

sir hassan rasheed

Submitted By: section c Shahzeb NiaziBBA-02103-042Abdul MananBBA-02103-116Syed Joan Raza NaqviBBA-02103-224 Iqbal Ahmad BBA-02103-187Saman SultanBBA-02103-222

INTRODUCTION:Pakistan Telecommunication Company Limited(PTCL) is amega corporationand a leading telecommunication authority in theState of Pakistan. The corporation provides and enforces policies for the telephonic services nation-wide and is thebackbone for country's telecommunication infrastructure despite arrival of a dozen other telecommunication corporations, includingTelenor CorpsandChina Mobile Ltd. The corporation managed and operates around ~2000 telephone exchanges across the country, providing the largest fixed line network. Data and backbone services such as GSM, CDMA, Broadband Internet, and IPTV, wholesale are an increasing part of its business. Originally one of the state-owned corporations (SOEs), the share holding of the PTCL has been reduced to ~62%, when 26% of shares and control was sold toEtisalat Telecommunicationsand the remaining 12% to the general public in 2006 under an intensifiedprivatization programmeof Prime ministerShaukat Aziz. However, the 62% shares are still remains under the management of government-ownership of state-owned corporations (SOEs) of Pakistan. From the beginnings of Posts & Telegraph Department in 1947 and establishment of Pakistan Telephone & Telegraph Department in 1962, PTCL has been a major player in telecommunication in Pakistan. Despite having established a network of enormous size, PTCL workings and policies have attracted regular criticism from other smaller operators and the civil society of Pakistan Telecommunication Corporation (PTC) took over operations and functions from Pakistan Telephone and Telegraph Department under Pakistan Telecommunication Corporation Act 1991. This coincided with the Government's competitive policy, encouraging private sector participation and resulting in award of licenses for cellular, card-operated pay-phones, paging and, lately, data communication services. Pursuing a progressive policy, the Government in 1991, announced its plans toprivatizePTCL, and in 1994 issued six million vouchers exchangeable into 600 million shares of the would-be PTCL in two separate placements. Each had a par value of Rs. 10 per share. These vouchers were converted into PTCL shares in mid-1996.

Vision:To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value'.The future is unfolding around us. In times to come, we will be the link that allows global communication. We are striving towards mobilizing the world for the future. By becoming partners in innovation, we are ready to shape a future that offers telecom services that bring us closer.

MissionTo achieve our vision by having: An organizational environment that fosters professionalism, motivation and quality An environment that is cost effective and quality conscious Services that are based on the most optimum technology "Quality" and "Time" conscious customer service Sustained growth in earnings and profitability

Core Values Professional Integrity Customer Satisfaction Teamwork Company Loyalty

Why we choose this company We have some sort of reference in this company by this we will get some sort of data about ethical and unethical issues related to our project. Other reason is that our project is related about business ethics thus we choose this company to find the ethical/unethical issues related to this business. Our project is related about business ethics thus we choose this company to find the ethical/unethical issues related to this business. Although ptcl is considered as business which gives importance to ethical issues such as responsibility to its employees, customers and environment, we choose this to discuss some of the major issue that we think are unethical in the context of Business Ethics course that we are studying.KEY STAKHOLDERS OF THE COMPANY: (1) Governance and Ethical Practices: We believe in maintaining and improving ethical standards and practices, including public disclosures, good corporate governance and efficient risk management strategies.(2)Employees: We believe in providing a work environment that is fair and meets the highest standards of professionalism and integrity.(3)Customers: We believe in high standards of customer satisfaction, responsible marketing and socially responsible investments including in our products and services.(4)Shareholders/ Investors: We practice communicating the requisite information on time and maintaining transparency with our shareholders and investors. Initiatives taking place in these various areas form an integral part of our wider commitment to building a better society through corporate citizenship, good governance practices, improved sustainability, better risk management and doing business to the highest ethical standards.

ETHICAL DELIMAS:These are unethical issues that can identify: Lower management unloyal to their duties Second unethical issue in the above case was how companys managers abuse their power for their benefits Manager are not proper socially responsible Bribery is too much uses by lower management Government minister miss use of their authority.