Symantec Enterprise Vault

Configuring iOS Mail for Enterprise Vault

IMAP access

11.0

Symantec Enterprise Vault: Configuring iOS Mail for Enterprise Vault IMAP access

The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

Last updated: 2014-05-01.

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Contents

Chapter 1 About this guide .................................................................... 5 Prerequisites ........................................................................................................... 5

Chapter 2 Configuring iOS Mail ............................................................. 7 Adding an IMAP mail account .............................................................................. 7 Advanced IMAP configuration ........................................................................... 11 Working with your archive ................................................................................. 14

4 Contents

Chapter 1

About this guide

This guide describes how to configure iOS Mail to access your archive using Enterprise Vault IMAP access.

Prerequisites Before you can complete the configuration described in this guide, you need:

An iOS device. The notification email, which tells you that your Enterprise Vault archive has

been enabled for IMAP access. This email contains the settings you need to configure iOS Mail.

6 About this guide Prerequisites

Chapter 2

Configuring iOS Mail

This chapter contains the following topics:

Adding an IMAP mail account Advanced IMAP mail account configuration Working with your archive

Adding an IMAP mail account This section describes how to add an IMAP mail account in iOS Mail, so you can access the contents of your Enterprise Vault archive.

Note that the settings you need to configure iOS Mail to access your archive are in your notification email. The settings shown in the images in the following procedure are just examples.

As you complete this procedure, refer to the notification email to find your own settings.

Note: Depending on the manufacturer of your device, the version of the operating system, and its configuration, the images in this guide might differ from what you see on your own screen.

Depending on the configuration of Enterprise Vault IMAP access in your company, you might not have to configure all the options shown in this procedure.

8 Configuring iOS Mail Adding an IMAP mail account

To add an IMAP mail account in iOS Mail

1 Launch Settings, Mail, Contacts, Calendars, then tap Add Account.

Configuring iOS Mail Adding an IMAP mail account

9

2 Tap Other.

3 Tap Add Mail Account.

10 Configuring iOS Mail Adding an IMAP mail account

4 Enter your Name, Email, your usual Password, and a Description for the new IMAP account, then tap Next.

5 Tap IMAP, and enter the incoming and outgoing server details, as they are shown in your notification message.

Note that iOS Mail uses SSL and port 993 by default, and you cannot change them here. If your notification email shows different settings from these, you can change them in the advanced configuration options shown in the next section.

When you have finished, tap Next.

Configuring iOS Mail Advanced IMAP configuration

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6 Ensure that Mail is enabled, then tap Save.

Advanced IMAP configuration This section describes additional, advanced configuration options, most of which you can set to suit your own requirements.

To configure the advanced IMAP settings

1 Launch Settings, Mail, Contacts, Calendars, and tap the name of the IMAP account you created, IMAP (Archive) in this example.

12 Configuring iOS Mail Advanced IMAP configuration

2 Under IMAP, tap your email address.

3 Tap Advanced.

Configuring iOS Mail Advanced IMAP configuration

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4 Under Advanced, configure the advanced options to suit your own requirements.

Note in particular the Incoming settings which you should configure as shown in your notification email.

14 Configuring iOS Mail Working with your archive

Working with your archive When you have configured the IMAP account on your device, you can start to access the contents of your archive.

Note the following behavior:

Mail automatically subscribes to all the folders in your archive. Mail does not download any items from a folder until you select that folder. It

then downloads items up to the maximum configured on the server.

You can reply to and forward the messages in your archive, and Mail does this using the SMTP server you configured when you added the IMAP mail account.

You can use Mail to manage the messages in your archive. For example, depending on what your administrator has allowed, you can move, copy and delete the items in your archive.

You can place new items in your archive by moving or copying them from another mail account on your device.

When you search the messages in your archive, Mail initially searches the items already downloaded to your device, but you can extend the search to include the items stored on the IMAP server.

About this guidePrerequisites

Configuring iOS MailAdding an IMAP mail accountAdvanced IMAP configurationWorking with your archive