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Evaluating Mental Health System Enhancements Investigators: Heather Stuart, PhD and Terry Krupa, PhD, Queen’s University Research Associate: Michelle Koller, PhD Student, Queen’s University

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Evaluating Mental Health System Enhancements Investigators: Heather Stuart, PhD and Terry Krupa, PhD, Queen’s University

Research Associate: Michelle Koller, PhD Student, Queen’s University

Funding Enhancements by Year

Southeastern Ontario (Population ~ 500,000), 2000-2006

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

00 01 02 03 04 05 06

Total Year End FundingSource: MOHLTC, SEO Regional Office

• Objective: Assess changes in:

– Appropriateness of community mental health care (Service Match: the extent to clients receive a intensity/level of care that matches their level of need)

– Hospital utilization (emergency room contacts, discharges, days of care) in 3 Queen’s University affiliated general & psychiatric hospitals

• Followed two cohorts of community care patients:

– Cohort 1: assembled in 2001 (before funding enhancements)

– Cohort 2: assembled in 2006 (following funding enhancements)

Study Approach

2008

2008CCAP I(2001)

CCAP II(2006)

• All 13 eligible agencies participated– Provided a log of all clients who

received care in a three month period– A unique anonymized identifier created

to identify unique clients

• Age group stratified random sample from amalgamated agency list of 3163 unique individuals

• 525 assessments completed by primary care workers from 620 (85% response)

• Follow-up through hospital administrative databases

• Weighted analysis

• All 13 eligible agencies participated– Provided a log of all clients who

received care in a three month period– A unique anonymized identifier created

to identify unique clients

• Age group stratified random sample from amalgamated agency list of 3163 unique individuals

• 525 assessments completed by primary care workers from 620 (85% response)

• Follow-up through hospital administrative databases

• Weighted analysis

2001 Cohort

• 10 of 11 eligible agencies participated

– Provided a log of all clients who received care in a three month period

– A unique anonymized identifier created to identify unique clients

• Age group stratified random sample from amalgamated agency list of 3447 unique clients

• 610 assessments completed by primary care workers from 715 (85% response)

• Follow-up through hospital administrative databases

• Weighted analysis

• 10 of 11 eligible agencies participated

– Provided a log of all clients who received care in a three month period

– A unique anonymized identifier created to identify unique clients

• Age group stratified random sample from amalgamated agency list of 3447 unique clients

• 610 assessments completed by primary care workers from 715 (85% response)

• Follow-up through hospital administrative databases

• Weighted analysis

Combined Sample = 1,135

Combined Sample = 1,135

2006 Cohort

Level of Care Definitions

Level 1:Self-management: monthly/as needed

Level 2:Community support: weekly

Level 3:Intensive community support: up to daily

Level 4:Residential treatment (community beds)

Level 5:Inpatient (hospital beds)

Recommended Level of Care: Colorado Client Assessment

Record (CCAR)

• Structured tool to assess functioning• CCAP version rates client across 26 functional and symptom

domains, including strengths and resources• Detailed training manual• Demonstrated reliability and validity • Ratings are made by staff who know the client well (no client

interview required)• Takes 30-45 minutes to complete

Level of Care Received: Support and services Inventory

• Detailed listing of services and supports currently used by the client

• Type of contact (by professional; program, etc.)• Frequency of contact (daily, weekly, monthly, yearly)

Main Measure: Service Match

• Comparing recommended level of care (from the Colorado Client Assessment Record) to the actual level of care received (from the Support and Service Inventory).

• Three outcomes:– Actual level of care is less than the recommended level of care (under-serviced)– Actual level of care matches the recommended level of care (matched)– Actual level of care is higher than the recommended level of care (over-serviced)

Level 2: Community support: weekly

Level 3: Intensive community support: daily

Level 4: Residential treatment

Level 5: Inpatient hospitalization

Recommended Level

Colorado Client Assessment Record

Level 2: Community support: weekly

Level 3: Intensive community support: daily

Level 4: Residential treatment

Level 5: Inpatient hospitalization

Actual Level

Support and Service Inventory

Level 1: Self-management: monthly/as needed Level 1: Self-management: monthly/as needed

Findings: Did Access to Care Improve?

• In 2001 there were 3163 unique clients served by community mental health agencies meeting our study criteria in a three month period. This represented all 13 agencies providing care to adults with serious mental illnesses.

• In 2006, we estimated that this had increased to 3537 unique clients (12%).

• Programs and services excluded from study were forensic, dual diagnosis, acquired brain injury, addictions, geriatric, crisis, fee-for-service psychiatry, and child & adolescent.

0

500

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3500

2001 2006

Unique clients 12%

Did Service Match Improve ?

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10

20

30

40

50

60

LOC <Recommended

LOC Matched LOC >Recommended

2001 (N=525) 2006 (N=610)

• The community mental health treatment system is somewhat better able to match level of care received (LOC) to client needs, however changes have been small & not significant

• Under-servicing of clients remains a problem.

– In 2006, 42.5% of clients received a level of care that was less than recommended

• Under-servicing was a particular problem for clients requiring intensive (daily) community supports

%

X2(2) = 6.876 p = .13

Changes in Service Match in Clients Recommended for Level 1- Self-

Managed Care

• The majority of clients at this level received a level of care that matched their needs

• However, clients who were recommended to receive Level 1 Care were more likely to be over-serviced than any other group (38% in 2006)

0

10

20

30

40

50

60

70

LOC < Recommended LOC Matched LOC > Recommended

2001 (N=85) 2006 (N=107)%

X2 (1) = 3.6, p = .56

Changes in Service Match in Clients Recommended for Level 2 -

Community Care

• The largest improvements in service match were noted at this level:

– 12% reduction in the proportion of clients who received a level of care (LOC) that was less than recommended

– 11% improvement in the proportion of clients who received a level of care (LOC) that was matched to the level of care recommended

– Negligible change in the proportion of clients who received a level of care that exceeded that recommended

0

10

20

30

40

50

60

LOC < Recommended LOC Matched LOC > Recommended

2001 (N=272) 2006 (N=336)

%

X2 (2) = 16.69, p = .07

Changes in Service Match Among Level 3 - Intensive Community Care

• Little change occurred at this level

• Under-servicing remains a major problem for clients who require intensive community based supports and services (Level 3)

• 71% received a level of care that was less than recommended

• Social/vocational and dental are the largest areas of unmet need

-5

5

15

25

35

45

55

65

75

LOC < Recommended LOC Matched LOC > Recommended

2001 (N=132) 2006 (N=140)

%

X2 (2) = 6.878, p = .626

Did Hospital Utilization Decrease?

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2

4

6

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10

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Emerg Contacts Per 100 Pts Discharges Per 100 Pts

2001 (N=525) 2006 (N=610)

• Hospital utilization in the year following the surveys increased

– Emergency contacts per 100 patients increase by a factor of 2.6

– Discharges per 100 patients tripled – Days of care per person doubled

• Though small, the proportion of people having a discharge in the year following the survey doubled

– 3.0% in 2002 (for the 2001 cohort)– 6.4% in 2007 (for the 2006 cohort)– 11% overall with any hospital use

1-year post-survey utilization

Changes in Days of Care

• Hospitalization increased over time within the 2001 cohort—more than doubling between 2002 and 2003; then remained steady

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500

1000

1500

2000

2500

2002 2003 2004 2005 2006 2007

Total days of care

0

500

1000

1500

2000

2500

3000

3500

4000

2002 2003 2004 2005 2006 2007

• Hospitalization increased between 2002 and 2004/2005, then dropped

Total days of care

2001 Cohort (N=525) Looking Forward 2006 Cohort (N=610) Looking Backward

Main Findings

Funding enhancements improved system coverage, but did not translate into positive changes in service match.

Under servicing remains a problem overall, but is particularly prevalent among Level 3 Intensive Community Care clients.

Most clients in community services are not heavy users of hospital services but hospitalization utilization increased

Implications

• Targeted change (including direct incentives) may be required to change the way in which community care is delivered

• Changes in services as a result of funding enhancements may not have been in full effect during the study time period