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Company Presentation Company Presentation Company Presentation Hamburg, January 2014

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Page 1: E&V_company_presentation_final_2014_EN

Company PresentationCompany Presentation

Company Presentation

Hamburg, January 2014

Page 2: E&V_company_presentation_final_2014_EN

Our Vision

We link together the aspirations of discerning individuals around the world –

be it in a private or a business context – with total passion.

Company Presentation

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Our Core Values

serious

reliable

professional

elegant

stylish

Company Presentation

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professional

networked

driven authentic innovative

high-quality

independent

Page 4: E&V_company_presentation_final_2014_EN

Our World

Engel & Völkers is an international service company specialised in the brokerage of …

Company Presentation

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Page 5: E&V_company_presentation_final_2014_EN

Our World

Residential real estate

Company Presentation

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Our World

Commercial real estate

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Our World

Yachts in the premium segment

Company Presentation

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Our Leadership

“Global business has changed since I founded Engel & Völkers over35 years ago. However, quality products, premium service,and innovative thinking never seem to go out of fashion. Using thisfocused approach, we have steadily gained global market share,while simultaneously diversifying our product portfolio to best suit

the needs of our clients.

It has been a great journey so far, but it is only just the beginning.“

Christian Völkers, CEO/ President

Company Presentation

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Page 9: E&V_company_presentation_final_2014_EN

Our Milestones

Company Presentation

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1988

Foundingof Grund Genug publishing

house

1988

Entry into Commercial Real Estate business

1990

First resi-dentialshop opens outside of

Germany on Majorca

1996

Engel & Völkers Real Estate Academy

opens

1998

Licence Partner concept established

2001

First shop opens outsideof Europe in

South Africa

2007

Yachting division founded

2007

Private Office opens in London

2009

Launch of Engel & Völkers Capital

2012

Engel & Völkers opens 500th

office

worldwide

1977

Founding of Engel & Cie, later Engel & Völkers in

Hamburg

2013

Establish-ment of the Metropolitan Market

Center concept and opening of the first MMC in Barcelona

Page 10: E&V_company_presentation_final_2014_EN

Our Structure

Company Presentation

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� We are a market leader in the sale and rental of the world’smost exclusive properties.

� Our distinctive property shops convey an elegance and attention to service

that has made our brand one of the strongest real estate brands in the world.

� Working with premium developers, we market exclusive resorts and second home developments situated in the most stunning locations.

� Through our unique licensing system, our residential business has grownrapidly with more than 540 property shops now operational in 38 countries.

Company Presentation

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Page 12: E&V_company_presentation_final_2014_EN

� In 1988, we successfully entered the commercial real estate businessby focusing on clearly defined market segments:

� Investment Properties

� Office Space

� Industrial Space

� Retail Space

� Our Advisory team has an extensive global partner network and accessto top firms such as Nokia, GE Capital and Goldman Sachs.

� With more than 60 offices Engel & Völkers Commercial has solidified its position

Company Presentation

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� With more than 60 offices Engel & Völkers Commercial has solidified its position as a leading international real estate brand.

Page 13: E&V_company_presentation_final_2014_EN

� We began operating in the premium yachting segment in 2007.

� Utilising the strength of the Engel & Völkers brand and network,we offer unique access to our global clients.

� Our service offer includes independent brokerage and charter services as well as management of new construction and refits.

� As we are not affiliated with any manufacturer or shipyard,Engel & Völkers Yachting prides itself on providing truly independent,unbiased consultation and support to its clients.

Company Presentation

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Page 14: E&V_company_presentation_final_2014_EN

� Engel & Völkers Capital AG is specialised in the issuance of sustainable investment funds within the real estate sector. Its offering ranges from multi-purpose residential and office buildings to commercial real estate, and from individual properties and building complexes right through to extensive real estate portfolios.

� These offers are available either as mutual funds for the public or as private placements for an exclusive group of investors. With a strict focus on sustainable return, security and growth, Engel & Völkers Capital utilises the opportunities that

arise in attractive property markets.

Company Presentation

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Page 15: E&V_company_presentation_final_2014_EN

� This preeminent lifestyle magazine welcomes readers into the worldof high quality and luxury living showcasing the finest properties andyachts our global network has to offer.

� Using breathtaking photos and intriguing prose, readersbecome emotionally hooked with the turn of every page.

� Global Circulation: around 200,000

� Distributed worldwide throughout the Engel & Völkers network

� Published quarterly

� Printed in English, German, Flemish, French, Spanish and Italian

Company Presentation

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� Printed in English, German, Flemish, French, Spanish and Italian

Page 16: E&V_company_presentation_final_2014_EN

� External Communication: The international PR activities reach a global audience and are aimed primarily at increasing the level of awareness for the Engel & Völkers brand within the public domain.

� Targeted, professional communication increases the transparency of the company, as well as building trust and credibility.

� Strategic positioning in the media forms an ideal and effective means of

support for all master licence partners and licence partners, be it for the distribution of licences, the sale of properties, or for acquisition purposes.

� Internal Communication: The InHouse Screensaver is the central online platform for internal communication at Engel & Völkers. Through this medium,

Company Presentation

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platform for internal communication at Engel & Völkers. Through this medium, all E&V employees worldwide are kept informed about current E&V news in the different licence regions and at the company headquarters in Hamburg.

� The InHouse Screensaver is very user-friendly, displaying all news and information directly on each employee’s individual computer screen.

� The company news on the InHouse Screensaver is updated on a daily basis. Articles are usually featured for a period of five working days. After this time, employees can then search for and read articles using the InHouse archive.

Page 17: E&V_company_presentation_final_2014_EN

� IT-Services GmbH is a wholly owned subsidiary of the Engel & Völkers Group.It provides IT products and services that are specifically tailored to the international property market and support all Engel & Völkers shops and offices worldwide in their endeavours to

� Acquire new clients

� Manage client relations in an optimum way

� Process sales activities in a transparent manner right from the acquisition stage through to the closure of transactions.

� Working together with internationally leading online marketing companies, IT-Services GmbH supports the entire E&V network in its sales operations. The

Company Presentation

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Services GmbH supports the entire E&V network in its sales operations. The services provided range from content creation and the analysis of Homepage

traffic statistics through to search engine optimisation.

� Continuous quality management and permanent technical development of the

IT products ensure that all E&V employees are able to work efficiently at any given time and wherever they happen to be in the world.

Page 18: E&V_company_presentation_final_2014_EN

� From its headquarters in London, the Private Office provides personal supportto ultra-affluent clients interested in buying or selling from within the highest-end segment of the global luxury property market.

� With the utmost discretion and privacy, coupled with first-class service, the Private Office offers its clientele access to a global audience of incomparable wealth and sophistication.

� A key component of the Private Office service is the exclusive VIP Marketing Package, which is mailed directly to a preselected recipient list of more than 3,000 VIPs worldwide.

Company Presentation

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Page 19: E&V_company_presentation_final_2014_EN

� The Engel & Völkers Academy was established in 1996 to guarantee standardised, high-quality training to all Engel & Völkers employees worldwide.

� Using experienced trainers and state-of-the-art technology,

1,900 individuals per year receive specialist training in:

� Corporate brand values

� Operational systems

� Service expectations

� Sales strategy

� Branding

Company Presentation

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� Branding

� Customer service

� Due to our international expansion and various regional market

requirements, regional academies have additionally been established.

Page 20: E&V_company_presentation_final_2014_EN

� Believing that business is inextricably linked with social responsibility,the Engel & Völkers Charity was launched in 2008.

� The Engel & Völkers Charity is a non-profit organisation that is working to

build a school in the rural village of Agbetiko in Togo, and to provideessentials such as clothing, books, and furniture for the pupils.

� 100 per cent of the proceeds go directly to this school project.

� We understand that a home is not simply where you rest your head,but also where you learn, laugh, and play.

Company Presentation

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Page 21: E&V_company_presentation_final_2014_EN

Our Success

Global Reach and Revenues

Company Presentation

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� Operational in 38

countries on five continents.

� More than 5,000 employees worldwide.

� 2013 total commission revenues: EUR 272.9 million.

Countries/USA states where property can be acquired/sold

Page 22: E&V_company_presentation_final_2014_EN

Our Success

Global Presence

Residential Shops and Commercial Offices Worldwide

330

383

444466

497523

570

400

500

600

700

Company Presentation

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34 45 5471

99

175

218

330

0

100

200

300

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

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Our Success

Global Presence

Employees Worldwide

2500

2900

33003500 3600

4100

4600

3000

4000

5000

Company Presentation

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1700

2500

0

1000

2000

2006 2007 2008 2009 2010 2011 2012 2013

Page 24: E&V_company_presentation_final_2014_EN

Our Points of Differentiation

We have always remained focused on the core tenets of our businessthat have laid the foundation for our success:

� Brand: A clear and consistent corporate identity and standardised

marketing concept.

� Network: With a global network spanning 38 countries and five continents,we offer our clients access to a global audience.

� Shop Concept: Through our unique property shops, we are trulywhere our customers are.

� Service: We are wholly committed to a level of service and supportthat is unparalleled.

Company Presentation

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that is unparalleled.


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