even cheap wine needs a good plan: project management planning and dita

1@kimadam2007#DITA North America

Even Cheap Wine Needs A Good Plan

Kimberlee Adam, [email protected]

@kimadam2007

© 2016 Kaplan Professional Education


Topics

• Project Management Process• Project challenge• Processes that were more successful than

planned• Processes that were not as successful as

planned



Creating a Plan



Creating a Plan

Project Management Process Groups



Kaplan Professional Education

• Who we are?• Areas of study:

– Schweser– Kaplan Financial Education– Real Estate– Architecture & Engineering– IT Training



Conversion Project

• Convert content to an one-source• Now, in the fourth years into a five year

project– Pilot – Yr 1, Test ROI theory– Initial deployment – Yr 2, validate ROI– Integrating Tools – Yr 3, rollout new systems– Implementation – Yr 4 – 5, all KPE



CMS / Authoring Tool



Project Challenge

• 34 KPE Product Lines• Various requirements• Different stakeholders• Shared services



Project Management

• How has project management helped us?



Project Charter


Image from: http://lisamdrake.com/2011/04/30/what-is-a-project-charter/


Project Management Plan


Project Management

Plan

Executive Summary

Scope MgmtPlan

Time MgmtPlan

Cost MgmtPlan

Quality MgmtPlan

Commun‐icationMgmtPlan

Stake‐holder MgmtPlan

Close Project Plan




Project Management

Plan

Executive Summary• Project Purpose

• Project Objectives• Benefits statement




Project Management

Plan

Scope MgmtPlan

• Tools• In Scope/Out of Scope• Conversion Recommendations

and Requirements• Product Reuse• Deliverable Types• Conversion Strategy• Product Scope




Project Management

Plan

Time MgmtPlan

• Milestones• Change in Stage




Project Management

Plan

Cost MgmtPlan

• Budget breakdown• External costs




Project Management

Plan

Quality MgmtPlan

• Accurate / Valid Content• Low Variation• Kaplay Way for Learning• Customer Satisfaction




Project Management

Plan

Commun‐icationMgmtPlan

• Project Charter• Approval• Email

• PPM• Approval• Highlights• Half-hour

meeting




Project Management

Plan

Stake‐holder MgmtPlan

• Project Executive Team

• Project Team• Functional Team• Steering Committee




Project Management

Plan

Close Project Plan • Activities to close

project


DITA Conversion

• Putting the plan into action– Convert content to DITA– Ensure quality standards– Produce deliverables



Production

• Metrics, metrics and more metrics– Measure performance– Compare to baselines– Validate assumptions



DITA Deployment

• Deliverables• Report on metrics• Lessons learned activity

–I Liked / I Wish



Successes

• Earned trust• Documented project requirements• Defining quality



Lessons Learned

• Communication Plan• Too much detail in the plan



Key Takeaways

• What do YOU need to know?• What do YOUR stakeholders need to know?



Questions?


Project Management

Plan

Executive Summary

Scope Mng Plan

Time MngPlan

Cost MngPlan

Quality Mng Plan

Commun‐ication

Mng Plan

Stake‐holder

Mng Plan

Close Project Plan

Kim Adam –[email protected]


KPE Content Model

• Project Challenge• Producing KPE Products• Format to Fit Output• DITA XML• Producing KPE Products using DITA XML



Producing KPE Products



Format to Fit Output• Format for display and how it looks for each output


Smith vs. Johnson

Smith vs. Johnson

Smith vs. Johnson


DITA XML• DITA is an XML-based open standard• XML is designed to be independent of the tool and

focus on what the data is


<legalCite>Smith vs. Johnson</legalCite>

Smith vs. Johnson

Smith vs. Johnson

Smith vs. Johnson


Producing KPE Products using DITA XML


Conversion is a one-time process

DITAmaps

even cheap wine needs a good plan: project management planning and dita

Technology