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Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 1

Business & IT alignment

ABC.....van WORST practices!

Barry Derksen

+Even voorstellen Barry Derksen, Directeur BITTI B.V.,

Bedrijf met 10 toppers op :benchmark, advies, audit en interim/ project management

> 15 jaar interim management en project mngt. ervaring

Docent bij VU, Saxion, Erasmus, UvA en diverse andere

Regelmatig op de bhne

Auteur van > 10 boeken en > 100 artikelen

5 titels en nog 2 te gaan (en dan ben ik klaar )

Promovendi VU Business & IT alignment vs. Outsourcing

3 zonen (the good,the bad & the chill), 1 vrouw, snowboarder, fitness, oud turner en niet onverdienstelijk hobby-belegger

Uit 1971 slecht portjaar.holistisch gezien logisch , immers Maxima..is net zo oud als ik

www.bitti.nl

twitter.com/BITTInl

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 2

De kern van business & IT alignment Sourcing vraagstuk

is het dichten van de ruim 20 jaar bestaande Lacune. BITTI BV. 2011

+

Business & IT alignment verhogen performance & rendement

Communicatie Toegevoegde waarde

Governance

PartnershipScope & Architectuur Competenties

Alignment model van Prof.dr. J.Luftman (Stevens Institute,)handvat voor verbetering & worst practices analyse

BITTI BV. 2011 Source Prof. Dr. Jerry Luftman, Paul Wilkinson

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 3

+De juiste positie van IT

De afdeling voorheen bekend als IT

Waar is uw IT organisatie in de waarde keten?

Op naar blending IT: Marketing van IT Toegevoegde waarde van IT afdeling in de keten Intelligent governance Extreme makeover van de CIO Temmen van de architecture dynamics Nieuwe competentie landschap

Things will change...plan for IT

BITTI BV. 2011

+ IT Afdeling consumenten feest op IT... Nicholas Carr: IT (department) doesnt matter. Or does it? Spend less and less on IT Not want to lead in IT related matters, but rather follow Not try to innovate with IT

Of...N L expec ta tions 2011-2012 NL USA Europe Asia /Aus tra l iaCloud Business Intelligence Business Intelligence ERP Cloud ComputingGreen data centre Virtualization Virtualization Business Intelligence Mobile & wireless applicationsBPM (business Process Mngt.) The new way of working ERP Cloud computing VirtualizationThe new way of working SOA Continuity planning/disaster recovery Microsoft upgrade SaaSSaaS Microsoft upgrade cloud computing BPM Networks/communications

...Consumerization is a driving force behind (internal) IT department meltdown BITTI BV. 2011

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 4

+Het dillemma van veel IT organisaties...

BITTI BV. 2011

Trust meIm

from IT

+Marketing of IT

CommunicationGlobal: 3,1NL: 2,6

Eliminate TLA: If we cant convince them, well confuse them From 17,576 to 456,976...just by using FLAA

Start effective communication

Understand the business (they dont have to understand you)

Qualify the stakeholders

Bring your boss

Get a business coach

Yes...accept the Ipad..Ts great

Everyone in IT is a communicator

BITTI BV. 2011

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 5

+ Value of YOUR spot in the chain

OutIn

11

OutIn

11

LevelsLevels

22

TargetTarget Time/$/...Time/$/...

22

TargetTarget Time/$/...Time/$/...

33

TargetTarget Time/$/...Time/$/...

33

TargetTarget Time/$/...Time/$/...

44

TargetTarget Time/$/...Time/$/...

44

TargetTarget Time/$/...Time/$/...

Predictabilit yPredictabilit yPredictabilit yPredictabilit y

TargetTarget Time/$/...Time/$/...TargetTarget Time/$/...Time/$/...

55

TargetTarget Time/$/...Time/$/...

55

TargetTarget Time/$/...Time/$/...

Added valueGlobal: 3,1NL: 2,1

ITs the money, stupid........

When the going gets tough, they will cut your budget

Service Level Agreed to what????

From cost benchmarks (TCO) to value of IT (its the business)

From balanced scorecard to blended..

BITTI BV. 2011

BITTI BV. 2011 Bron: Bart Stofberg

PartnershipPartnership

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 6

+

Bron: Jan Truijens

Scope & Architectuur

BITTI BV. 2011

+The department previously known as IT- the CIO crisis

Worst career moment: 2004 3th worst job....IT manager (behind phone sex operator and ferry cabin cleaner)

Nowadays permanent midlife crisis

Future CIO: Clever

Crossing the chasm Business issues / impact

Is not called CIO.....

How long has your CIO held his position?

business

IT

BITTI BV. 2011

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 7

+

Europe US Asia/Australia9% 7% 5%

Europe US Asia/Australia17% 18% 11%

Europe US Asia/Australia12% 11% 12%

Europe US Asia/Australia7% 7% 12%

Europe US Asia/Australia11% 9% 10%

Europe US Asia/Australia10% 11% 10%

Extreme makeover CIO

CIO 1.0RecognitionControl

NerdsFrameworks

IntravertSilosClosed

UpgradeKnowcost

CIO 2.0

FusionRisk

HybridsCultureExtrovert

MashupsOpen

EvolveFeel

Value

How CIOs (should) spend their time?

Europe US Asia/Australia11% 12% 13%

Europe US Asia/Australia10% 6% 4%

BITTI BV. 2011

+ Where is YOUR IT organisation in the value chain Current Role and Future ambition

Islands

Recognition

Alignment

Collaboration

FusionICT is incorporated in the

business

Common goals & processesFusing activities &

priorities

ICT as business enablerMutually respected added

value

Awareness ofdependenciesSeparate worlds

Limited awareness of dependencies between

business & IT

BITTI BV. 2011

Business & IT Trends Institute 04/07/2011

www.bitti.nl / twitter.com/BITTInl 8

+Plan for changing

Islands Recognition Collaboration Alignment Fusion

Strategic

Tactical

Operational

Findings

BITTI BV. 2011

16Contact informatie:BITTI bv.Tel. 071-8795174info@bitti.nl

Barry Derksen MSc MMC CISA CGEIT RI

Mob: 06-52078861Email: barry.derksen@bitti.nl

BITTI BV. 2011