EVENT INVITATION

The board of the Danish-Swiss Chamber of Commerce (DSHK) has the pleasure of inviting you to the next event on

17. January 2019, from 5.30 pm to 9.30 pm

at Amboss Rampe in Zurich.

Chris Dorner is Head of Sales at JobCloud – the leading

Swiss online job provider. Chris is from Zurich and

responsible for the German and French speaking

market in Switzerland. He has a real passion and

extensive experience in dynamic and technology-

driven markets.

Thomas Lanz is a partner of Implement

Consulting Group. Besides being a specialist

within process transformation, Thomas has a

passion for wine and owns a wine yard in

Australia.

«Be inspired by our guest speakers on how to create a unique customer experience in a «lean» way –

and learn more about the global wine market»

Our key note speaker, Fabienne Buschor from Implement Consulting Group will be reporting on the topic of «Lean Way to Customer

Experience» – How can you improve your customer experience in all your touchpoints and synchronically optimize your internal

processes? Chris Dorner from JobCloud will be highlighting his company’s success story.

Subsequently, Thomas Lanz, Partner at Implement Consulting Group and owner of Lanz Vineyards will be giving his personal insights

on the global wine market.

Fabienne Buschor is Senior Consultant at Implement

Consulting Group. Fabienne has a passion for

combining customer experience management with

«lean» methodology. Based on this approach,

Fabienne has helped a number of European customers

to grow profitably.

PROGRAM 5.30 pm Registration

5.45 pm Welcome by the President

6.00 pm «Lean Way to Customer Experience» Inspiration from Chris Dorner (Job Cloud) & Fabienne Buschor (Implement Consulting Group)

7.00 pm «The Global Wine Market» Inspiriation by Thomas Lanz

7.30 pm Networking & Apéro Riche

9.30 pm End of Event

10.00 pm End of the event

As a member the participation is free of charge. For non-members the participations fee is CHF 50.-.

Please register on www.dshk.ch/events/event-registration.html before 10. January 2019.

Please note: registrations which are cancelled with less than 24 hours notification may be subject to a CHF 30.- cancellation fee.

We hope this event will find your interest and we look forward to seeing you at Amboss Rampe in Zurich.

Best regards

Torben Duer Franziska Lindell President Office / Events Manager

HOW TO GET TO AMBOSS RAMPE

We recommend taking public transportation. From Zurich HB Sihlquai it is a 4 minute tram ride to Museum für Gestaltung station (tram 4, 13 or 17) and from there a short walk to Zollstrasse 80.

There is only limited parking around the event location. Amboss Rampe Zollstrasse 80 8005 Zürich +41 43 558 20 00

Our Danish-Swiss Chamber of Commerce sponsor members are making this event possible: