everest group peak matrix™ for iot service providers · 2018-01-11 · assessment for luxoft...

Copyright © 2017 Everest Global, Inc.This document has been licensed for exclusive use and distribution by DXC Technology

EGR-2017-4-E-2480

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Everest Group PEAK Matrix™ for IoT Service Providers

Focus on DXC TechnologyDecember 2017

2Copyright © 2017, Everest Global, Inc.EGR-2017-4-E-2480

Introduction and scope

Everest Group recently released its report titled “IoT Services PEAK Matrix™ Assessment and Market Trends 2017: Have You Taken the Plunge in IoT Yet?.” This report analyzes the changing dynamics of the IoT landscape and assesses service providers across several key dimensions.

As a part of this report, Everest Group updated its classification of 18 service providers on the Everest Group PEAK Matrix for IoT into Leaders, Major Contenders, and Aspirants. The PEAK Matrix™ is a framework that provides an objective, data-driven, and comparative assessment of IoT service providers based on their absolute market success and delivery capability. Everest Group also identified five service providers as the “2017 IoT Market Star Performers” based on the strongest forward movementdemonstrated on the PEAK Matrix™ year-on-year.

Based on the analysis, DXC Technology emerged as a Leader. This document focuses on DXC Technology’s IoT experience and capabilities and includes: DXC Technology’s position on the IoT PEAK Matrix DXC Technology’s year-on-year movement on the IoT PEAK Matrix Detailed IoT services profile of DXC Technology

Buyers can use the PEAK Matrix™ to identify and evaluate different service providers. It helps them understand the service providers’ relative strengths and gaps. However, it is also important to note that while the PEAK Matrix™ is a useful starting point, the results from the assessment may not be directly prescriptive for each buyer. Buyers will have to consider their unique situation and requirements, and match them against service provider capability for an ideal fit.

https://www2.everestgrp.com/reportaction/EGR-2017-4-R-2435/toc


Major Contenders Leaders

Aspirants

GenpactInfosys

CognizantLTI

Tech MahindraTCS

Wipro

DXC TechnologyNTT DATA

HCL Technologies

Atos

AccentureIBM

VirtusaLuxoft

ProdaptSyntel

Happiest Minds

Everest Group PEAK Matrix™IoT Services – Services PEAK Matrix Assessment and Market Trends 2017: Have You Taken the Plunge in IoT Yet?

LeadersMajor ContendersAspirantsStar Performers

Everest Group IoT Services PEAK Matrix™ Assessment and Market Trends 2017: Have You Taken the Plunge in IoT Yet?

Vision and capability(Vision, scope, innovation and investments, and delivery footprint)

Mar

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High

HighLow

Low

Note: Assessment for TCS includes partial inputs from the service provider, and is based on Everest Group's estimates that leverages its proprietary data assets, service provider public disclosures, and interaction with buyersAssessment for Luxoft excludes service provider inputs on this particular study, and is based on Everest Group’s estimates that leverage its proprietary Transaction Intelligence (TI) database, ongoing coverage of the service provider, public disclosures, and interaction with buyers

Confidentiality: Everest Group takes its confidentiality pledge very seriously. Any information that is contract-specific will be presented back to the industry only in an aggregated fashion

Source: Everest Group (2017)


DXC Technology | IoT services profile (page 1 of 3)Overview


Overview of the IoT services practice: IoT is handled within DXC as the output of a matrixed organization and cross-offering family solutions (including analytics, cloud, workplace and mobility, security, enterprise and cloud applications) are brought together horizontally and vertically by consulting / solution architects / vertical teams.

Areas of improvement

● DXC needs to make further investments in talent and innovation centers to display more proof points to customers

● DXC should adopt flexible pricing models and support customers to make the shift from initial POCs to the production stage

Strengths

● DXC has made significant investments in developing niche IoT solutions across the IoT stack by leveraging capabilities from multiple functions within the organization

● DXC has delivered end-to-end transformational projects for large public and private enterprises

Manufacturing Retail, distribution, and CPG

Healthcare & lifesciences

Energy & utilities

IoT projects scope

IoT services by function

Consulting Design/implementation

Small (annual revenue < US$1 billion)

Large (annual revenue = US$5-10 billion)

Medium (annual revenue = US$1-5 billion)

Mega (annual revenue > US$10 billion)

IoT services revenue by buyer size

Gateway & network implementation

Devices & sensor engineering

Cloud enablement Application services

Analytics & data management

System integration Managed services

Solution architecture

IoT services top five industries

>50% 20-50% <20%

>60% 20-60% <20%

>50% 20-50% <20% >20% 10-20% <10%

Maintenance/management

IoT services revenue by geography

UKNorth America

Europe

APAC

South America

MEA

>25% 10-25% <10%


DXC Technology | IoT services profile (page 2 of 3)Case studies and solutions

NOT EXHAUSTIVE


Case study 1

Helped reduce road congestion cost for a major county in the United Kingdom

Businesschallenge

The customer wanted to reduce the road congestion cost and the associated frustration due to the underground utilities work.

Solution and impact

Leveraged DXC’s OmniLocation® solution to analyze the impact of road work on buried utilities, traffic, etc., based on a wide variety of sensor inputs. The solution resulted in reducing project disruption from 20 to 7 weeks, enabled reduction in congestion by 130 million pounds and 12.5 kilotons of CO2 in a year.

IoT proprietary solutions (representative list)

Solution Details

DXC Digital Context Aware platform

Solution for integration of wearable and IoT data based on context-to-speed delivery of feature-rich business solutions such as facial recognition, intelligent checklists, remote sight/audio, biometrics, and location services

DXC Connected car Solution for enabling and securing the connected car of the future with vehicle-to-vehicle communication and customer services

DXC Connected manufacturing

Solution enabling integrated information and real time business insights across PLM, MES, ERP, SRM, and CRM manufacturing solutions

DXC Intelligent venues Solution to enable growing of fan base by delivering personalized and context aware events/sports/cultural activity experiences

DXC OmniLocation® The solution provides manufacturers, distributors, and other organizations with situational intelligence, track & trace, and predictive asset management capabilities

DXC Retail couponing Solution for provisioning of electric coupons based on proximity and history of shoppers

DXC Smart Logistics Solution for autonomous tracking of enterprise assets relative to environment, location, and status

Vision: To energize an ecosystem of connected things to extract intelligence and business insight and use it to help clients improve their operations and find better and more efficient ways of working using IoT. DXC aims to leverage the innovation across industries to drive impact in business efficiency, increase productivity, improve asset utilization through predictive analytics, optimize supply chains, reduce operational expenses, and enhance the customer experience.

Case study 2

Integrate supply chain solution for a global pharmaceutical manufacturer

Businesschallenge

The customer needed a solution for global logistic difficulties such as uncertain delivery times, audit difficulties, etc.

Solution and impact

DXC Technology offered an end-to-end services and solutions for global supply lane management. The solution enhanced global enterprise visibility with integrated supplier and supply chain management system, reduced point of contact notification by 66%, and reduced interfaces required for monitoring by 80%.


DXC Technology | IoT services profile (page 3 of 3)Investments and partnerships

NOT EXHAUSTIVE


IoT partnerships (representative list)

Partner name Details

HPE, including Aruba

Technology partnership for platforms, beacons, and scope includes HPE IoT platform, HPE Aruba, HPE Meridian, and HPE Edgeline

Microsoft Strategic alliance partnership and joint go-to-market initiatives for cloud productivity & mobility, cloud platform, and data platform

GE Predix Technology partner in the development of IIoT solutions and GTM with HPE as the systems integrator of choice for GE/Predix solutions

PTC ThingWorx Technology partner in the development of connected manufacturing IoT use cases; enable industrialized IoT (IIoT) for connected manufacturing

AWS Technology partner for cloud provisioning

IoT investments (representative list)

Investment theme Details

Talent Investment in establishing a global community of experts with IoT knowledge across the organization

IoT labs and innovation centers

DXC maintains horizontal labs for analytics and artificial intelligence. It has COE's for automotive, manufacturing, insurance, travel & transportation, and health industries focused on verticalized IoT investments.


Appendix


Everest Group’s definition of scope of IoT services

IoT services

Analytics and data managementMaster data management, big data solution integration, data storage, cleaning & mining, event processing, predictive analytics, visualization, reporting, and dashboards

Platform integrationPlatform development/ customization, API integration / runtime management, system performance management, connectors design & build, and system upgrade

Gateways and networkDevice connectivity, device registration, cloud connectivity, device management, and performance management

ApplicationsApplication development, API development & publishing, user interface design, customer experience management, application distribution, and interoperability

Device and sensor engineering Firmware development/upgrade, chip design/selection, sensor/device design, CAD/CAM, prototyping and deployment, configuration, provisioning, and asset managementD

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Infrastructure and securityCloud platform development, device permissions, DR/back-up, authentication, data encryption, and vulnerability assurance

NOT EXHAUSTIVE



Everest Group PEAK Matrix

Vision & capabilityMeasures ability to deliver services successfully

High

LowLow High

Leaders

Aspirants

Mar

ket i

mpa

ctM

easu

res

impa

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reat

ed in

the

mar

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Major Contenders

Everest Group PEAK Matrix™ is a proprietary framework for assessment of market impact and vision & capability


Measures impact created in the market –captured through three subdimensions

Mar

ket I

mpa

ct Major Contenders

Leaders

Aspirants

Measures ability to deliver services successfully.This is captured through four subdimensions

Vision for the client and itself; future roadmap and strategy

Vision and strategy

Depth and breadth of services portfolio across service sub-

segments / processes

Scope of services offered

Delivery footprint and global sourcing mix

Delivery footprint

Innovation and investment in the enabling areas, e.g.,

technology IP, industry/domain knowledge, innovative commercial constructs,

alliances, M&A, etc.

Innovation and investments

No. of clients, revenue base, and YOY growth, deal value/volume

Market adoption

Diversity of client/revenue base across industries, geos,

enterprise size class

Portfolio mix

Value delivered to the client based on customer feedback

and other measures

Value delivered

Vision & capability


Services PEAK Matrix™ evaluation dimensions


Everest Group confers the Star Performers title on providers that demonstrate the most improvement over time on the PEAK Matrix™

This slide to be used ONLY for “Star Performers”Star Performers are identified by top quartile performance improvement on the X and Y axes for each segment

MethodologyEverest Group selects Star Performers based on the relative YOY improvement on the PEAK Matrix

Year 1

Year 0

Mar

ket I

mpa

ct

Vision & capabilityWe identify the service providers whose improvement ranks in the top quartile and award the Star Performer rating to those service providers with: The maximum number of top-quartile performance

improvements across all of the above parametersAND

At least one area of top-quartile improvement performance in both market success and capability advancement

The Star Performers title relates to YOY performance for a given service provider and does not reflect the overall market leadership position, which is identified as Leader, Major Contender, or Aspirant.

In order to assess advances on market impact, we evaluate each service provider’s performance across a number of parameters including: Yearly ACV/YOY revenue growth # of new contract signings and extensions Value of new contract signings Improvement in portfolio mix Improvement in value delivered

In order to assess advances on vision andcapability, we evaluate each service provider’s performance across a number of parameters including: Innovation Increase in scope of services offered Expansion of delivery footprint Technology/domain specific investments

ILLUSTRATIVE EXAMPLE FOR SERVICES PEAK MATRIX


FAQs (page 1 of 2)

Does the PEAK Matrix™ assessment incorporate any subjective criteria?

Everest Group’s PEAK Matrix™ assessment adopts an objective and fact-based approach (leveraging service provider RFIs and Everest Group’s proprietary databases containing providers’ deals and operational capability information). In addition, theseresults are validated / fine-tuned based on our market experience, buyer interaction, and provider briefings

Is being a “Major Contender” or “Aspirant” on the PEAK Matrix, an unfavorable outcome?No. PEAK Matrix™ highlights and positions only the best-in-class service providers in a particular functional/vertical services area. There are a number of providers from the broader universe that are assessed and do not make it to the PEAK Matrix™ at all. Therefore, being represented on the PEAK Matrix™ is itself a favorable recognition

What other aspects of PEAK Matrix™ assessment are relevant to buyers and providers besides the “PEAK Matrix™ position”?PEAK Matrix™ position is only one aspect of Everest Group’s overall assessment. In addition to assigning a “Leader”,“Major Contender” or “Aspirant” title, Everest Group highlights the distinctive capabilities and unique attributes of all thePEAK Matrix™ providers assessed in its report. The detailed metric level assessment and associated commentary is helpful for buyers in selecting particular providers for their specific requirements. It also helps providers showcase their strengths in specific areas

What are the incentives for buyers and providers to participate/provide input to PEAK Matrix™ research?

Participation incentives for buyers include a summary of key findings from the PEAK Matrix™ assessment

Participation incentives for providers include adequate representation and recognition of their capabilities/success in the market place, and a copy of their own “profile” that is published by Everest Group as part of the “compendium ofPEAK Matrix™ providers” profiles


FAQs (page 2 of 2)

What is the process for a service provider to leverage their PEAK Matrix™ positioning status ?

Providers can use their PEAK positioning rating in multiple ways including:

Issue a press release declaring their positioning/rating

Customized PEAK profile for circulation (with clients, prospects, etc.)

Quotes from Everest Group analysts could be disseminated to the media

Leverage PEAK branding across communications (e-mail signatures, marketing brochures, credential packs, client presentations, etc.)

The provider must obtain the requisite licensing and distribution rights for the above activities through an agreement with the designated POC at Everest Group

About Everest Group

Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empower clients to improve organizational efficiency, effectiveness, agility, and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at www.everestgrp.com.

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everest group peak matrix™ for iot service providers · 2018-01-11 · assessment for luxoft...

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