every association professional knows all too well that managing change is an integral part of...

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GROWTH: Building a Succession Plan for Your Association - Panel Discussion Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations to have a succession plan to ensure that critical operations and strategies continue in the wake of change. This panel will discuss the importance of building a succession plan, key elements in a succession plan and best practices for ensuring growth opportunities through your succession plan. Moderator: Eleanor Warmack, CAE, Executive Director, FL Recreation & Park Assn Panelists: Willa Fuller, RN, Executive Director, FL Nurses Assn Bennett Napier, CAE, President & CEO, Partners in Association Management Rusty Payton, CAE, COO, FL Dental Assn

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Page 1: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

GROWTH: Building a Succession Plan for Your

Association - Panel Discussion

Every association professional knows all too well that managing change is an integral part of association management.  It is imperative for associations to have a

succession plan to ensure that critical operations and strategies continue in the wake of change.  This panel will discuss the importance of building a succession plan, key elements in a succession plan and best practices for ensuring growth

opportunities through your succession plan.

Moderator: Eleanor Warmack, CAE, Executive Director, FL Recreation & Park Assn

Panelists:Willa Fuller, RN, Executive Director, FL Nurses Assn

Bennett Napier, CAE, President & CEO, Partners in Association ManagementRusty Payton, CAE, COO, FL Dental Assn

Page 2: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Scouting for candidates from within Mentoring and Nurturing Educating and Experiential Learning Identify

the characteristics needed Must be open to all options

Taking the Long View: A Unique Situation

Page 3: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Keep contact with interested individual Provide opportunities for growth and

leadership (Committees, task forces, opportunities to represent the organization)

Provide or suggest education related to the position (F.S.A.E., A.F.P., etc.)

Hire interested party into the organization (Be clear of realistic expectations.)

Person must possess the skills needed, not only be a “good member”

Growing talent from within

Page 4: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

The Employees Role

Page 5: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

It is no longer about the New CEO, but about you

Will you keep your job, and if so, how effective will you be?

Page 6: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Engage in Foundation Conversation

I heard from a reliable Board member that the new CEO’s real mission is to create a better meeting and will fire the meeting planner………………

We put a lot of work into that

Page 7: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Be Realistic and Honest

I know our recruitment and retention dropped last year, but our marketing idea of…………

Get Real…Any new CEO can evaluate past reports and has already been briefed by the Board.

Don’t sugarcoat it or try to be a hero

Page 8: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Be On Your “A” Game

You really needed to take that vacation during the new CEO’s first 30 days? Hope you enjoyed it!!!!!!!!!!!

Page 9: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Its all about rebranding yourself and how you fit into the new CEO’s vision…not how he/she

fits into yours.

Page 10: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Building a Succession Plan for Your Organization

2014 FSAE Annual Conference – Bennett Napier, CAE

Page 11: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Only 14% of those surveyed said that their companies were well-prepared for the loss of a key person.

Source: American Management Association

Are You Prepared?

Page 12: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Scenario – Crisis Management – Disability, Illness or Death of CEO, immediate transition

What SOP’s and authorizations are in place ◦ check signing?◦ payroll?◦ finances (operating funds, reserves, investments,

etc)?◦ other key vendors, contractual relationships?

Best Practices – Crisis Management

Page 13: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Is there a clear cut chain of command?

Do you have a crisis management team in place?

Do you have established policies and procedures for such an instance?

What will the messaging be internally and externally?

Best Practices – Crisis Management

Page 14: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Have you identified a 2nd in command that could take over in crisis situation?

What are the core skill sets your organization deems as important for a CEO (interim or otherwise)?

◦ Even more important Are these core skills documented?

Best Practices – Training

Page 15: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Do you have a formal training plan for a 2nd in command to address any gap in skills?

If you have a plan, does the rest of the staff

know the plan exists? Does the board and volunteer leadership know? What does it entail? What would happen in such a situation?

◦ open communication upfront ensures a better chance of a successful outcome

Best Practices – Training

Page 16: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Key Man/Woman Insurance – What is it? How do you get it? Fund it? And what purposes can it serve?

Key Man/Woman Disability Insurance – What is it? How do you get it? Fund it? And what purposes can it serve?

Golden Handcuff for Key Managers

Best Practices - Planning

Page 17: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Key person insurance, also commonly called keyman insurance and key man insurance, is an important form of business insurance.

In general, it can be described as an insurance policy taken out by a business to compensate that business for financial losses that would arise from the death or extended incapacity of an important member of the business.. Keyman Insurance policies are usually owned by the business and the aim is to compensate the business for losses incurred with the loss of a key income generator and facilitate business continuity. Key person insurance does not indemnify the actual losses incurred but compensates with a fixed monetary sum as specified on the insurance policy.

Key Man Insurance

Page 18: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Many businesses have a key person who is responsible for the majority of profits, or has a unique and hard to replace skill set or Intellectual Property in their mind that is vital to the organization.

An employer may take out a key person insurance policy on the life or health of any employee whose knowledge, work, or overall contribution is considered uniquely valuable to the company. The employer does this to offset the costs (such as hiring temporary help or recruiting a successor) and losses (such as a decreased ability to transact business until successors are trained) which the employer is likely to suffer in the event of the loss of a key person.

Premiums are not tax deductible but may be and often are paid by the organization.

Key Man Insurance

Page 19: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Retirement Protection Disability Insurance helps you continue saving for retirement in the event of a disability.

If you become disabled, the policy pays a benefit in the amount of your retirement plans monthly contribution into a special trust. The money in the trust is invested at your discretion until you reach age 65 and then distributed to help supplement your retirement income.

It is not a pension plan. Rather, it is a program that provides disability income insurance to ensure your ability to make retirement plan contributions until the age of 65. The goal: to provide you with close to what you could have expected from the retirement plan if you had not become disabled.

Disability Insurance – Keyman and Retirement Protection

Page 20: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

In many cases, the most valuable asset a business has is one or more “key employees”. While the employee may be covered by individual disability insurance and even worker’s compensation, if they were to suffer a disabling illness or injury, the business itself stands to lose significant earnings through that loss. Key-man disability insurance is designed to insure against this potential loss, for the sake of the business.

Business Overhead Coverage - This is also known as Business Overhead Expense (BOE) or Professional Overhead Expense (POE) helps pay normal recurring expenses rent/mortgage, general operating expenses.

Keyman Disability and Business Overhead Coverage

Page 21: Every association professional knows all too well that managing change is an integral part of association management. It is imperative for associations

Consider an operational audit

Consider financial audit or review

Consulting transition agreement, where appropriate.

◦ Set clear expectations and time frames.

Best Practices – Transitions (outgoing)