1

2

NATIONAL MANAGEMENT COLLEGE 100th National Management Course

Seminar Presentation on

EVIDENCE BASED E-GOVERNANCE

By

Muhammad Saleem Ahmad Ranjha

(Pakistan Custom Service)

Sponsor DS: Sqn. Ldr. (R) Ahmed Yar Khan

Sequence of Presentation

• Introduction

• Issues of the Governance

• Objective

• Information Communication Technology (ICT)

in Pakistan

• Landmark Projects

• M-Government

4

Sequence of Presentation

• Punjab Information Technology Board (PITB)

• Dr. Umer Saif

• Motor Transport Management Information System• Crime Mapping• Livestock Data Collection• Citrus Diseases• Analysis• Recommendations

5

Introduction

The World is Flat by Thomas L. Friedman NYT

6

Introduction

• Rise of IT and Social Media• Mobile Banking• Impact on World Politics, Economy and

Governance• The Traditional Government• Governments also changing and becoming more

responsive and proactive• Do or Die

7

Issues of the Governance

• Lack of transparency

• Lack of trust

• Corruption

• Lack of proper feedback mechanism

• Unreliable data

8

Objectives

• Transparency in governance

• Reducing corruption

• Authenticity of data

• Monitoring and evaluation of government projects

9

Information Communication Technology (ICT) in Pakistan

• Mobile phones 125 million

8th

• Internet connections 30 million

15th

• Facebook 10 million

25th

• Twitter 1.5

million 20th

• Linkedin 1.5

million 12th

Source: Global Information Technology Report, 2013 by World Economic Forum www.Socialbakers.com

10

Landmark IT Projects

• NADRA

• Higher Education Commission (HEC)

• Web based One Customs (WBOC)

• Land Revenue Management Information System

(LRMIS)

• Benazir Income Support Programme (BISP)

• Jhang Model Citizen Feedback Model (CFM)

11

M-Government

• Strategic use of government services, and applications using cell phone, laptops, PDAs and wireless internets

• Availability of Government information and services “anytime anywhere”

• Professor I. Kushchu Japan Mobile Government Consortium International (mGCI)

• M-Government examples in Turkey, Philippines, Czech Republic and India

12

Punjab Information Technology Board

www.pitb.gov.pk

13

Forbes on Dr. Umer Saif

• http://www.forbes.com/sites/peterhigh/2014/02/03/a-professor-with-a-western-past-remakes-pakistans-entrepreneurial-future/

14

Motor Transport Management Information System (MVR-MTMIS II)

15

Motor Transport Management Information System (MVR-MTMIS II)

16

Motor Transport Management Information System (MVR-MTMIS II) - Salient Features

• Customized application with outstanding process flow

• Replication, deployment, training and maintenance along with connectivity in all Punjab districts

• Registration of 3.6 million vehicle

• Web-based tax calculator for registration transactions and token tax payment

• Centralized data-based

• Automated notices to tax deflators Source: MTMIS.punjab.pk

17

Motor Transport Management Information System (MVR-MTMIS II) - Salient Features

• Online connectivity with Customs authorities for verifications

• Online data sharing with other provinces

• Document scanning for registered vehicles

• Ownership verification

• Rs. 23 billion have been collected so far under this project

Source: MTMIS.punjab.pk

18

Crime Mapping

19

Crime Mapping - Salient Features

• Solution to facilitate the police for reporting of the crime from the location of occurrence

• Helps getting holistic and real time perspective of crime reported

• Helps for better crime fighting measures and performance analysis

20

Livestock Data Collection

21

Livestock Data Collection

22

Livestock Data Collection – Salient Features

• Linking 3500 service centres of livestock department like mobile dispensary

• Aims to provide support services to farmer of animals, artificial fertilization, vaccination and information services

• Provides farmer and farm profiles

• Disease Out break analysis

• Utilization of services rendered (vaccination and medication)

23

Livestock Data Collection – Salient Features

• Operational in 36 districts of Punjab

• More than 600,000 farmer registered

• Available to 1300 veterinary officers and assistants

Source: www.pitb.gov.pk

24

Citrus Diseases

25

Citrus Diseases

26

Citrus Diseases – Salient Features

• Developed by College of Agriculture and IT Department, University of Sargodha

• First Pakistani android agricultural app in both Urdu and English

• Helps in identifying the symptoms encompassing citrus diseases requiring immediate concerns

• Helpful by Pakistani quarantine official for inspecting imports and exports of citrus

• Many more agricultural android apps expected to follow

27

Analysis

• Transition from brick and mortar to M-Government

• IT is more than Word Processor and Power Point• Interactive Websites adjustable for M-

Governance• Time to developing Mobile Apps• Information Communication Technology for

Development ICT4D• E- Learning • E-Entrepreneurship

28

Recommendations

• Replications in Federal and other provincial govts

• Laptops & PDAs at CSA, SMC and NMC

• Paperless Environment

• Carbon Creditting

• Head of Offices Periodic Meetings on ICT

• 24/7 Monitoring

• Action based Periodic Evaluation

29

Recommendations

• Setting up Project Management Units• Setting up Dash Boards• Use of MS Excel• Use of MS Project• SMS and Mobile Apps• Involving the users through Crowd

Sourcing• 360 Degree Feedback

30

Thank You