evil, impactful ia & ux

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Evil, Impactful IA & UX Jeffrey Ryan Pass | @jeffpass | UXDC 2017 – #IMPACT – #UXDC2017 | April 15, 2017

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Page 1: Evil, Impactful IA & UX

Evil, Impactful IA & UX

Jeffrey Ryan Pass | @jeffpass | UXDC 2017 – #IMPACT – #UXDC2017 | April 15, 2017

Page 2: Evil, Impactful IA & UX

Why This Talk& Why Me

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When the devil came, He was not red,He was chrome and he said,Come with me,

You must go, So I went,Where everything was clean,

So precise and towering

Jeff Tweedy & Wilco (from Hell Is Chrome)

Page 4: Evil, Impactful IA & UX

Labor and the artifacts of labor can be employed for good or not.

Page 5: Evil, Impactful IA & UX

Polar bears are cute.

Unicorns inspire us.

Page 6: Evil, Impactful IA & UX

But all wild animals (real or mythical) are wild animals.

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Out of Scope

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The World Wide Web and all the goodness (badness) therein.

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Voting & Elections

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There were many obstacles to Nelson Mandala’s 1994 election as South Africa’s first black chief executive

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Like ballots designed to appear simple while intentionally confusing low-literacy and first-time (read as black) voters

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Not that the US doesit any better

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And neither time or technology had made much of a difference.

Page 14: Evil, Impactful IA & UX

And neither time or technology had made much of a difference.

Though we are getting better.

Page 15: Evil, Impactful IA & UX

A Place for (and an Eye on)

Everything

Page 16: Evil, Impactful IA & UX

Disney, IKEA, casinos and many more work hard to ensure that once you enter, it’s hard to leave with-out seeing it all.

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Hierarchy and categorization are important, and useful especially when focusing on a group or persona.

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Dante knew hierarchy is important, especially for grouping people and things.

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But people like don’t always like to be grouped.

And many belong to more than one group.

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People need mental models.

Conceptual models become defacto reality.

Both can be difficult to shift.

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Once a punishment and deterrent, Bentham’s Panopticon is now norm.

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The Panopticon notion started as a single eye and evolved into a network of eyes overseen by an all-seeing, all-knowing eye.

Sauron?

Amazon?

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~ End ~

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References

Page 25: Evil, Impactful IA & UX

Mike Wilson (02.29.2016). Architecture(Details unknown). Retrieved 04.13.2017, from: http://www.uhdwallpapers.org/2016/02/architecture-by-mike-wilson-images-wallpapers.html. Use: PD CC0.

Massimiliano Lincetto. (03.15.2008). Dachau Camp – Gas Chamber. Retrieved 01.112017, from: https://commons.wikimedia.org/wiki/File:Dachau_camp_-_gas_chamber.jpg. Use: GNU FDL

References (1 of 4)Le.Mat. (08.21.2011). Wall of skulls & bones [photo taken in the Paris Underground, shared on flickr; image cropped]. Retrieved 01.112017, from: https://www.flickr.com/photos/rkbxl/6318120120. Use: CC BY-NC 2.0.

O’Reilly Media, Inc. (n.d.). Information Architecture For the Web and Beyond (book cover) [book cover from O’Reilly storde]. Retrieved 01.11.2017 from: http://shop.oreilly.com/product/0636920034674.do?sortby=publicationDate#tab_04_2. Use: meets O’Riley Media, Inc. T&C.

Google Art Project (artist. Unknown) (02.20.2011). The Unicorn in Captivity [from Wikimedia Commhttps://en.wikipedia.org/wiki/Flag_of_South_Africaons and the Google Art Project]. Retrieved 01.11.2017, from: https://commons.wikimedia.org/wiki/File:The_Unicorn_in_Captivity_-_Google_Art_Project.jpg Use: PD.

Wikimedia Commons (03.16.2015). Ferrassie Skull [clear background]. Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:Ferrassie_skull_clear.png. Use: GNU FDL.

Page 26: Evil, Impactful IA & UX

Associated Press ().Retrieved 01.12.2017, from: http://blog.apimages.com/2014/07/18/a-celebration-of-nelson-mandela/. Use: Associated Press©; consistent with T&Cs.

References (2 of 4)Chris King, Quark Expeditions/AECO (06.24.2015). Polar Bear and Narwhal. Retrieved 01.13.2017, from: http://www.expeditioncruising.com/2015/07/tourists-and-researchers-work-together.html. Use: Christopher King©; shared through Expedition Cruising Blogger and Blogger share.

Didier Descouens (12.29.2010). Arrowhead Front-Robert [discovered Gavaudun Lot-et-Garonne, France, from the collection of the Museum of Toulouse]. Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:Fleche_Font_Robert_231.4.jpg. Use: GNU FDL.

Healthcare.gov (10.2013). Healthcare.gov Waiting Room [screenshot]. Retrieved 10.03.2017 from: https://www.healthcare.gov/marketplace/b/create-account/. Use: PD.

Unknown (unknown). Logo of the Scull and Bones [source: Yale University Archives]. Retrieved 01.12.2017, from: https://commons.wikimedia.org/wiki/File:Bones_logo.jpg. Use: PD.

Frederick Brownell (04.24.1994). The national flag of the Republic of South Africa [image manipulated for use as a background]. Retrieved January 13, 2017, from: https://en.wikipedia.org/wiki/Flag_of_South_Africa. Use: PD.

Page 27: Evil, Impactful IA & UX

Wikimedia Commons (05.04.2016). Columbus Ohio Congressional Districts. Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:ColumbusOhioCongressionalDistricts.svg. Use: CC A-SA 4.0 I.

References (3 of 4)

Wikimedia Commons (03.16.2015). Australopithecus Sediba [transparent background]. Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:Australopithecus_Sediba_-_Transparent_Background.png. Use: CC A-SA 4.0 I.

Elkanah Tisdale (1812). The Gerry-Mander (political cartoon). Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:The_Gerry-Mander_Edit.png. Use: PD.

Fox4 News (Fox Television Stations/FTS) (10.27.2016). Tarrant County woman admits early voting problem was her fault (untitled article image). Retrieved 01.13.2017, from: http://www.fox4news.com/news/214081302-story. Use: FTS Limited Content License

David Brauchli/AP (02.25.1994). Historic 1994 South African Ballot. Retrieved 01.13.2017, from: http://natedsanders.com/historic_1994_south_african_ballot____the_election-lot41431.aspx. Use: Nate D. Sanders Auctions© consistent with shite sharing policy.

InSapphoWeTrust on flickr (02.25.1994). 2000 Presidential Ballot, Palm Beach County, Florida - Museum of American History, Washington, DC.. Retrieved 01.13.2017, from: https://www.flickr.com/photos/skinnylawyer/5481639542/in/photolist-5fCD4i-dUAHYY-9moQsA. Use: CC BY-SA 2.0

Inter IKEA Systems B.V. (n.d.). IKEA Adelaide Store Map [from the IKEA mobile shopping app]. Retrieved 12.28.2016, from: http://m.ikea.com/aa/en/stores/adelaide/storemap/. Use: meets IKEA Systems B.V. Catalog Application non-commercial T&C.

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Sandro Botticelli (between 1480 and 1490). La Carte de l'Enfer (Chart of Hell) [image cropped and edges cleaned for use]. Retrieved 12.21.2016, from: https://commons.wikimedia.org/wiki/File:Sandro_Botticelli_-_La_Carte_de_l'Enfer.jpg. Use: PD.

References (4 of 4)

Bartolomeu Velo (1568). Ptolemaic geocentric model [image cropped and edges cleaned for use]. Retrieved 12.21.2016, from: https://commons.wikimedia.org/wiki/File:Sandro_Botticelli_-_La_Carte_de_l'Enfer.jpg. Use: PD.

G.P. Holford (1828). Millbank Prison Plan (from “An Account of Millbank Penetentury”). Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:Millbank_Prison_Plan.jpg. Use: PD.

United States Holocaust Museum Washington (05.12.2006). Nazi camp ID-emblems in a 1936 (German illustration). Retrieved 12.21.2016, from: https://en.wikipedia.org/wiki/Nazi_concentration_camp_badge. Use: PD.

Department of the Army (USA) (05.12.2006). Intellige FM 34-52 nce Interrogation Field Manual 34-52 (FM 34-52) (05.12.2006). Retrieved 09.28.1992, from:https://fas.org/irp/doddir/army/fm34-52.pdf. Use: PD.

Friman (12.23.2005). Panopticon Presidio Modelo (Cuba); Presidio Modelo 2. Retrieved 01.13.2017, from: https://commons.wikimedia.org/wiki/File:Presidio-modelo2.JPG. Use: GNU FDL.

Department of the Army (USA) (05.12.2006). Intellige FM 34-52 nce Interrogation Field Manual 34-52 (FM 34-52) (05.12.2006). Retrieved 09.28.1992, from:https://fas.org/irp/doddir/army/fm34-52.pdf. Use: PD.