evolve your business to succeed in an app-centric world
DESCRIPTION
The IT service delivery landscape is changing. To keep up, you need a game plan that exceeds the expectations of your customers and empowers the end-users you serve. The future success of IT service providers will rely on the combination of aggregated cloud offerings, cloud-based productivity tools and cloud management capabilities. It’s survival of the fittest and your business needs to evolve. The LogMeIn Elevate Channel Program Gives You the Power. In this session, participants will: Understand the transformation occurring in IT service delivery Identify strategies for increasing profitability and customer satisfaction by leveraging the cloud Discover a new channel program designed to help you succeed in the BYOD/BYOA era that is upon us [Presenter: Ted Roller, LogMeIn]TRANSCRIPT
Elevate your BusinessTed Roller, Vice President, Channel Development
#LMIwebinar
Who is LogMeIn?
IT Management Cloud
Connected Object Cloud
Service Cloud
Collaboration Cloud
My Day
Post PC Era
BYOD/BYOAUsers have changed
Connected World
Millennials
Inside the Minds of your customers
• Work on any device
• Work anytime
• Work from anywhere
• Use products that make my life easier
BYOD/BYOA BYOD/BYOA
“Shadow IT”
LogMeIn Elevate Program Mission
● Help you reign in control of “Shadow IT”
● Empower your End-Users
● Provide products and tools allowing you to identify and drive new revenue streams
Today’s Answer
The common MSP Value Proposition:
“We will take care of your network, you take care of your business”
Your Challenge…Make the user more productive!
CEO calls up and needs some help…Your Customer Needs Support…
MSP of tomorrow will , not just deliver exceptional managed
services to them
Enable the User
Time to Evolve
“We’re in IT Together”
Three core values you must deliver on
2. Productivity & Collaboration
1. Superior Support
3. Cloud Manageability
Empower the User
Rescue
Rescue video in Colorado. Screenshot?
Reactive Support
Mobile Device Support
Conference Room of Tomorrow
Join.me & Cubby synergy
AppGuru: Cloud App Management
AppGuru in Action
Your plan of action for the “New World of IT”
Step 1: Identify key vendor partners and channel programs that will help you transition to a user-based IT focus in the app-centric world
Step 2: Begin to support devices and apps if you have not already
Step 3: Add cloud based products and services to your portfolio
Step 4: Manage all apps and devices in your customers’ environment
Elevate Program – What you get
● Products for User-centric IT delivery
● Exclusive Channel Discounts
● Partner Education
● Training
● Dedicated Support
● Margin Opportunities
● Marketing and Sales Tools
MSP of tomorrow will , not just deliver exceptional managed
services to them
Enable the User
Time to Evolve
Thank You