evolving km practices in me iqpc km conference talk (1st feb 2011)
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kmTRANSCRIPT
Evolving KM Practices in MELittle things that make a huge difference!
Abdul Jaleel Tharayil | Knowledge Management Consultant
IQPC : 5th Annual Data & Knowledge Management Conference , Kuwait
How do we know when we are ready to navigate?
Look for the following signs
Signs
The Consultant
Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
Look for the following signs
Signs
The Consultant
Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
Look for the following signs
Signs
The Common
Consultant Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
Look for the following signs
Signs
The Consultant
Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
Look for the following signs
Signs
The Consultant
Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
Look for the following signs
Signs
The Consultant
Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
Look for the following signs
Signs
The Consultant
Pitch
Initiatives in the
Company
External Presence
‘Busy’
KM Bubbles
And when you start experiencing these signs, you hear statements like “We
have to start somewhere”
Signs
The Consultant Pitch
Initiatives in the
Company
External Presence
‘Busy’ Unprodu
ctive Meeting
s
KM Session and Lip-Service
Where to Start?
Use Themes or Clusters
Try at a higher level
No single department
There is no single dept
Where to Start?
Use Themes or Clusters
Try at a higher level
No single department
There is no single dept
Where to Start?
Use Themes or Clusters
Try at a higher level
No single department
There is no single dept
Where to Start?
Use Themes or Clusters
Try at a higher level
No single department
There is no single dept
When to start?
Key Point : Make sure your plan is flattened with these 3 months
Post Ramadan and Post
September
Not between June and
September
Incorporate it in your
Plan
Things to Consider
Choice of Champion
Understand Aging Issue
(O&G)
Define “Success”
Start BIG, Use
every platform
On Process…
Use relationship and Network as Against
Process
Be Careful when embedding
On defining KM…
Many People have a process centric view of
KM
On defining KM…
Many People have a process centric view of
KM
On defining KM…
Many People have a process centric view of
KM
On defining KM…Many People have a process centric
view of KM
On defining KM…
Many People have a process centric view of
KM
On defining KM…Many People have a process centric
view of KM
On data…Cross Check
’10’ times
Look for Stories
Key Point: When you dig deeper, you might find yourself in a no-man’s land. So, look for stories to enable change.
And some Tips!
Signs
Here, Knowledge
Flows Vertically
Staff understand
culture
Ask for Case
Studies from ME
Seek help and Advice
Invest in one -to-One conversation
In summary… Observe closely, and look for the SIGNS
Try your ‘POCs’ at Directorate Level & Use Themes
Remember! Here, Knowledge Flows Vertically and
It’s a talking culture.
Invest in 1-to-1 conversation, a lot initially!
Use Stories to enable Change
Initiative, Initiate, Initiate : Start & Evolve; Change
the course of the direction /adoption culture
Thank [email protected]
Connect me on Linkedin athttp://www.linkedin.com/profile/view?id=10127581&trk=tab_pro
Abdul Jaleel Tharayil | Knowledge Management Consultant