evolving km practices in middle east - iqpc km conference talk (1st feb 2011)

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  • 8/7/2019 Evolving KM Practices in Middle East - IQPC KM Conference Talk (1st Feb 2011)

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    Evolving KM Practices in MELittle things that make a huge difference!

    Abdul Jaleel Tharayil | Knowledge Management Consultant

    IQPC : 5th Annual Data & Knowledge Management Conference , Kuwait

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    How do we know when

    we are ready to navigate?

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    Look for the following signs

    Signs

    TheConsultant

    Pitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    Look for the following signs

    Signs

    TheConsultant

    Pitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    Look for the following signs

    Signs

    The

    CommonConsultant

    Pitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    Look for the following signs

    Signs

    TheConsultantPitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    Look for the following signs

    Signs

    TheConsultantPitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    Look for the following signs

    Signs

    TheConsultantPitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    Look for the following signs

    Signs

    TheConsultantPitch

    Initiativesin the

    Company

    ExternalPresence

    Busy

    KMBubbles

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    And when you start

    experiencing these

    signs, you get

    statements like We

    have to startsomewhere

    Signs

    The

    Consultant Pitch

    Initiatives in the

    Company

    ExternalPresence

    BusyUnprodu

    ctiveMeeting

    s

    KMSessionand Lip-Service

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    Where to Start?

    Use Themesor Clusters

    Try at ahigher level

    No singledepartment

    There is no

    single dept

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    Where to Start?

    Use Themesor Clusters

    Try at ahigher level

    No singledepartment

    There is no

    single dept

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    Where to Start?

    Use Themesor Clusters

    Try at ahigher level

    No singledepartment

    There is no

    single dept

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    Where to Start?

    Use Themesor Clusters

    Try at ahigher level

    No singledepartment

    There is no

    single dept

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    When to start?

    Key Point : Make sure your plan is flattened with

    these 3 months

    PostRamadanand Post

    September

    Notbetween

    June andSeptember

    Incorporateit in your

    Plan

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    Things to Consider

    Choice ofChampion

    Understand

    Aging Issue(O&G)

    DefineSuccess

    Start

    BIG, Useeveryplatform

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    On Process

    Use relationship andNetwork as Against

    Process

    Be Careful whenembedding

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    On defining KM

    Many Peoplehave a processcentric view of

    KM

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    On defining KM

    Many Peoplehave a processcentric view of

    KM

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    On defining KM

    Many People havea process centric

    view of KM

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    On defining KM

    Many Peoplehave a processcentric view of

    KM

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    On defining KM

    Many People havea process centric

    view of KM

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    On data

    CrossCheck

    10 times

    Look forStories

    Key Point: When you dig deeper, you might find yourself in a no-

    mans land. So, look for stories to enable change.

    d i !

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    And some Tips!

    Signs

    Here,

    KnowledgeFlows

    Vertically

    Staff

    understandculture

    Ask forCase

    Studiesfrom ME

    Seek helpand Advice

    Invest in

    one -to-Oneconversation

    I

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    In summary Observe closely, and look for the SIGNS

    Try your POCs at Directorate Level & Use Themes

    Remember! Here, Knowledge Flows Vertically and

    Its a talking culture.

    Invest in 1-to-1 conversation, a lot initially!

    Use Stories to enable Change

    Initiative, Initiate, Initiate : Start & Evolve; Change

    the course of the direction /adoption culture

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    Thank [email protected]

    Connect me on Linkedin at

    http://www.linkedin.com/profile/view?id=10127581&trk=t

    ab_pro

    mailto:[email protected]://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_prohttp://www.linkedin.com/profile/view?id=10127581&trk=tab_promailto:[email protected]