evv webinar presentation · webinar. if you have specific questions, please contact the provider...
TRANSCRIPT
Housekeeping Rulesbull Please make sure your phone is on mute
bull Please ask questions that pertain to the webinar topics only
bull Questions will be answered during the webinar by our panelists
Electronic Visit Verification Webinar DisclaimerThe Electronic Visit Verification Webinar is designed for ARChoices (Attendant Care amp Respite) and Personal Care Program We will only cover the items listed on the agenda In addition we will not cover any specific billing issues during this webinar If you have specific questions please contact the Provider Assistance Center at 1-800-457-4454 option 2 If you have Technical issues please choose option 1 for Provider Enrollment option 3
If you have escalated issues or would like to discuss specific issues please contact your Provider Outreach Specialists to set up a virtual visit A map to contact your rep is located at wwwafmcorg and the Medicaid website wwwMedicaidmmisarkansasgov
For additional information concerning provider enrollment see links below
Watch this video to learn how to complete your online application
bull Need help to determine which documentation is required for your provider enrollment application View or print this required documentation guide
bull View or print Arkansas Medicaid Provider Portal application instructions
bull Provider Enrollment Revalidation Webinar landing page httpsafmcorghealth-care-professionalsarkansas-medicaid-providersmmis-outreach-specialistsmmis-training-educationmmis-provider-enrollment-revalidation-webinar
Electronic Visit Verification Webinar
Andrea Rowlett-Allen MBA CPHIMS AFMC
Tyler Brickey DXC
Karen Young MMIS Training and Program Developer
July 2020
Agenda
bull Introduction ‒ MMIS Outreach Team amp DXC Provider Enrollment Team
bull What is EVV
bull What is required from the agencies
bull Using your current EVV system
bull Requirements for Enrollment
bull Deadline for Enrollment
bull Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
bull Contact Information
bull EvaluationsCertificate of Attendance
Electronic Visit Verification (EVV)
For Personal Care Providers along with AR Choices Attendant Care and Respite Providers Section 12006(a) of the 21st
Century Cures Act (HTML new window) mandates that states implement Electronic Visit Verification (EVV) for all Medicaid
personal care services (PCS) that require an in-home visit by a provider These services include Personal Care Attendant
Care and Respite provided under the Medicaid State Plan and under Home and Community Based Services waivers to individuals in the home
In order for Agency or self-directed providers to participate in EVV by January 1 2021 all personal care attendant care and
respite aides will need to enroll in Arkansas Medicaid by applying for a practitioner ID number (PIN) These aides will not be
billing providers only listed on the claim as the rendering provider for Identification purposes The Personal Care Attendant
Care and Respite Aides should submit their applications via the Provider Portal (HTML new window) beginning April 29 2020
Personal Care Attendant Care and Respite Aides need to be enrolled no later than September 30 2020 If you are a
Provider that is required to be part of EVV there is not an opt-out option
What Data Is Obtained for EVV
bull Date of Service
bull Start and end time of visit
bull Type of Service and Tasks performed
bull Location of service delivery
bull Individual receiving the service (beneficiary)
bull Individual providing the services (worker)
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Electronic Visit Verification Webinar DisclaimerThe Electronic Visit Verification Webinar is designed for ARChoices (Attendant Care amp Respite) and Personal Care Program We will only cover the items listed on the agenda In addition we will not cover any specific billing issues during this webinar If you have specific questions please contact the Provider Assistance Center at 1-800-457-4454 option 2 If you have Technical issues please choose option 1 for Provider Enrollment option 3
If you have escalated issues or would like to discuss specific issues please contact your Provider Outreach Specialists to set up a virtual visit A map to contact your rep is located at wwwafmcorg and the Medicaid website wwwMedicaidmmisarkansasgov
For additional information concerning provider enrollment see links below
Watch this video to learn how to complete your online application
bull Need help to determine which documentation is required for your provider enrollment application View or print this required documentation guide
bull View or print Arkansas Medicaid Provider Portal application instructions
bull Provider Enrollment Revalidation Webinar landing page httpsafmcorghealth-care-professionalsarkansas-medicaid-providersmmis-outreach-specialistsmmis-training-educationmmis-provider-enrollment-revalidation-webinar
Electronic Visit Verification Webinar
Andrea Rowlett-Allen MBA CPHIMS AFMC
Tyler Brickey DXC
Karen Young MMIS Training and Program Developer
July 2020
Agenda
bull Introduction ‒ MMIS Outreach Team amp DXC Provider Enrollment Team
bull What is EVV
bull What is required from the agencies
bull Using your current EVV system
bull Requirements for Enrollment
bull Deadline for Enrollment
bull Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
bull Contact Information
bull EvaluationsCertificate of Attendance
Electronic Visit Verification (EVV)
For Personal Care Providers along with AR Choices Attendant Care and Respite Providers Section 12006(a) of the 21st
Century Cures Act (HTML new window) mandates that states implement Electronic Visit Verification (EVV) for all Medicaid
personal care services (PCS) that require an in-home visit by a provider These services include Personal Care Attendant
Care and Respite provided under the Medicaid State Plan and under Home and Community Based Services waivers to individuals in the home
In order for Agency or self-directed providers to participate in EVV by January 1 2021 all personal care attendant care and
respite aides will need to enroll in Arkansas Medicaid by applying for a practitioner ID number (PIN) These aides will not be
billing providers only listed on the claim as the rendering provider for Identification purposes The Personal Care Attendant
Care and Respite Aides should submit their applications via the Provider Portal (HTML new window) beginning April 29 2020
Personal Care Attendant Care and Respite Aides need to be enrolled no later than September 30 2020 If you are a
Provider that is required to be part of EVV there is not an opt-out option
What Data Is Obtained for EVV
bull Date of Service
bull Start and end time of visit
bull Type of Service and Tasks performed
bull Location of service delivery
bull Individual receiving the service (beneficiary)
bull Individual providing the services (worker)
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Electronic Visit Verification Webinar
Andrea Rowlett-Allen MBA CPHIMS AFMC
Tyler Brickey DXC
Karen Young MMIS Training and Program Developer
July 2020
Agenda
bull Introduction ‒ MMIS Outreach Team amp DXC Provider Enrollment Team
bull What is EVV
bull What is required from the agencies
bull Using your current EVV system
bull Requirements for Enrollment
bull Deadline for Enrollment
bull Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
bull Contact Information
bull EvaluationsCertificate of Attendance
Electronic Visit Verification (EVV)
For Personal Care Providers along with AR Choices Attendant Care and Respite Providers Section 12006(a) of the 21st
Century Cures Act (HTML new window) mandates that states implement Electronic Visit Verification (EVV) for all Medicaid
personal care services (PCS) that require an in-home visit by a provider These services include Personal Care Attendant
Care and Respite provided under the Medicaid State Plan and under Home and Community Based Services waivers to individuals in the home
In order for Agency or self-directed providers to participate in EVV by January 1 2021 all personal care attendant care and
respite aides will need to enroll in Arkansas Medicaid by applying for a practitioner ID number (PIN) These aides will not be
billing providers only listed on the claim as the rendering provider for Identification purposes The Personal Care Attendant
Care and Respite Aides should submit their applications via the Provider Portal (HTML new window) beginning April 29 2020
Personal Care Attendant Care and Respite Aides need to be enrolled no later than September 30 2020 If you are a
Provider that is required to be part of EVV there is not an opt-out option
What Data Is Obtained for EVV
bull Date of Service
bull Start and end time of visit
bull Type of Service and Tasks performed
bull Location of service delivery
bull Individual receiving the service (beneficiary)
bull Individual providing the services (worker)
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Agenda
bull Introduction ‒ MMIS Outreach Team amp DXC Provider Enrollment Team
bull What is EVV
bull What is required from the agencies
bull Using your current EVV system
bull Requirements for Enrollment
bull Deadline for Enrollment
bull Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
bull Contact Information
bull EvaluationsCertificate of Attendance
Electronic Visit Verification (EVV)
For Personal Care Providers along with AR Choices Attendant Care and Respite Providers Section 12006(a) of the 21st
Century Cures Act (HTML new window) mandates that states implement Electronic Visit Verification (EVV) for all Medicaid
personal care services (PCS) that require an in-home visit by a provider These services include Personal Care Attendant
Care and Respite provided under the Medicaid State Plan and under Home and Community Based Services waivers to individuals in the home
In order for Agency or self-directed providers to participate in EVV by January 1 2021 all personal care attendant care and
respite aides will need to enroll in Arkansas Medicaid by applying for a practitioner ID number (PIN) These aides will not be
billing providers only listed on the claim as the rendering provider for Identification purposes The Personal Care Attendant
Care and Respite Aides should submit their applications via the Provider Portal (HTML new window) beginning April 29 2020
Personal Care Attendant Care and Respite Aides need to be enrolled no later than September 30 2020 If you are a
Provider that is required to be part of EVV there is not an opt-out option
What Data Is Obtained for EVV
bull Date of Service
bull Start and end time of visit
bull Type of Service and Tasks performed
bull Location of service delivery
bull Individual receiving the service (beneficiary)
bull Individual providing the services (worker)
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Electronic Visit Verification (EVV)
For Personal Care Providers along with AR Choices Attendant Care and Respite Providers Section 12006(a) of the 21st
Century Cures Act (HTML new window) mandates that states implement Electronic Visit Verification (EVV) for all Medicaid
personal care services (PCS) that require an in-home visit by a provider These services include Personal Care Attendant
Care and Respite provided under the Medicaid State Plan and under Home and Community Based Services waivers to individuals in the home
In order for Agency or self-directed providers to participate in EVV by January 1 2021 all personal care attendant care and
respite aides will need to enroll in Arkansas Medicaid by applying for a practitioner ID number (PIN) These aides will not be
billing providers only listed on the claim as the rendering provider for Identification purposes The Personal Care Attendant
Care and Respite Aides should submit their applications via the Provider Portal (HTML new window) beginning April 29 2020
Personal Care Attendant Care and Respite Aides need to be enrolled no later than September 30 2020 If you are a
Provider that is required to be part of EVV there is not an opt-out option
What Data Is Obtained for EVV
bull Date of Service
bull Start and end time of visit
bull Type of Service and Tasks performed
bull Location of service delivery
bull Individual receiving the service (beneficiary)
bull Individual providing the services (worker)
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
What Data Is Obtained for EVV
bull Date of Service
bull Start and end time of visit
bull Type of Service and Tasks performed
bull Location of service delivery
bull Individual receiving the service (beneficiary)
bull Individual providing the services (worker)
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
What Is Required of The Agencies
bull Must get all of the caregivers enrolled in AR Medicaid provider enrollment
bull Caregivers must be enrolled by September 30 2020
bull It is imperative to start early with enrollment
bull If caregivers are not enrolled services will not be able to be billed
bull When claims are billed it will be necessary to identify which worker as they will be noted as the rendering provider with the agency as billing provider
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
What If I Already Have An EVV System
bull Your EVV system will have to meet the state of Arkansas requirements
bull You will be asked to notify the state of the name of your EVV vendor and the contact person for your vendor
bull Your EVV system must meet the requirements of geofence and can not be only a timesheet payroll
bull DMS is working on an email address for the providers to send them the documents
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Enrollment Requirements
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Demonstration of How to Enroll on the Arkansas Medicaid Healthcare Portal
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
DXC Technology ndash Provider Assistance Center (PAC) and Electronic Data Interchange (EDI)
Your first point of contact for billing questions general questions and technical issues
Monday through Friday 6 am ndash 6 pm Toll-free in Arkansas 800-457-4454Local or out-of-state 501-376-2211
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Contact Informationbull DXC Technology 1-800-457-4454
ndash OPTION 1 EDI Support Center
ndash OPTION 2 Provider Assistance Center
ndash OPTION 3 Provider Enrollment
ndash(follow the prompts after selecting option 3)
ndash OPTION 4 Arkansas Incentive Payment
ndashTeam (AIPT)
bull Medicaid website httpsmedicaidmmisarkansasgov
bull Provider Assistance Center (hours 6 amndash6 pm)
bull Electronic Data Interchange (EDI)
bull AFMC MMIS provider outreach representatives
bull MMIS provider representative map at afmcorgmmis
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Contacts
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Questions
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today
Evaluations
Your feedback is important to us
Please take time to complete the evaluation that will be emailed to you
Attendance certificate will be available to print
Thank you for attending today