exam central pmp part 1

6/17/13 Exam Central

www.examcentral.net/pmp/pmp-exam/exam 1/44

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Process Group Breakdown

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You are working on a project which requires the use of a special piece of equipment. The equipment is rented at acost of $890 per month for the duration of the project. This is an example of which of the following?

Fixed costs

Parametric costs

Variable costs

Indirect costs

Planning - Cost ManagementThis is a fixed cost expense of $890 per month - you must pay the $890 per month regardless of how oftenthe piece of equipment is used

Your team has discovered an issue during testing and the resolution is proving to be very challenging. They haveunsuccessfully tried many different approaches to fix the issue, however, you notice that their approach to fixingthe issue has been haphazard and ineffective (“let's see what happens if we change this factor”). What would beyour best advice to the team?

Use a scatter diagram to document the factors causing the outcome

First determine the root cause of this issue using the Ishikawa approach

Monitor the results through the use of control charts to determine the trend and where the process maybe going out of control

Plot the results of all the changed factors using the Pareto Diagram approach

Monitoring & Controlling - Quality ManagementIshikawa (or Cause and Effect, or Fishbone) diagram is best used to determine the root cause of this problem,which is the first step in solving the issue. Note that diagrams and charts aren't helpful to us at this point,because we must first identify the root cause of the problem (at which time we could then graphically showthe factors causing the problems by using charts).

You’re comparing the cost of purchasing a software product to the cost of your company programmers writing acustom software program. You are engaged in which of the following?

Procurement planning

Using expert judgment

Creating the procurement management plan



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Make-or-buy analysis

Planning - Procurement ManagementMake-or-buy analysis is determining whether it’s more cost effective to purchase the goods or servicesneeded for the project or for the organization to produce them internally.

You have completed your project delivery and currently are in the project closing process. You have startedpreparing the lessons learned document. What is the primary objective of the lessons learned document?

Quality audit

Process analysis

Continuous improvement

Risk audit

Closing - Integration ManagementLessons learned are useful in process improvements from an organizational and technical perspective. Theinformation can be used in the current project as well as in future projects.

Perform Integrated change control is primarily concerned with:

Reviewing and approving changes request

The creation of change requests

Integrating deliverables from different functional specialties on the project

Establishing a change control board that oversees the overall changes on the project

Monitoring & Controlling - Integration ManagementPerform Integrated Change Control is the process of reviewing all change requests, approving changes andmanaging changes to the deliverables, organizational process assets, Project Documents and the Projectmanagement plan. The creation of change requests is done in other processes and becomes an input to thePerform Integrated Change Control process.

Project performance appraisals focus on:

how an individual team member is performing on the project

an evaluation of the project team‘s effectiveness

a team building effort

reducing the staff turnover rate

Executing - Human Resources ManagementAnswer B, C and D list aspects of team performance assessments. Only choice A is correct. Projectperformance appraisals deal with how each team member is performing work, rather than how well the team isworking together.

You are managing a project with AC = $25,100, ETC = $45,600, VAC = -$2,600, BAC = $90,000 and EAC =$92,100. Your sponsor asks you to forecast how much money you expect to spend on the remainder of theproject. Which of the following numbers should you provide?

$45,600

$87,400

$90,000

$92,100

Monitoring & Controlling - Cost ManagementSometimes you don’t need to do any calculations when you run across a question like this. The question askedyou which number to use for a forecast of how much money you expect to spend on the rest of the project.That is the definition of ETC. Since you were given the value of ETC, you could just use that number.

You can typically find the requirements and processes for formally closing procurements in which of the following?

Project Close management plan

Contract terms and conditions



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Work breakdown structure

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Closing - Procurement ManagementThe procedures required to close procurements can typically be found in the contract terms and conditions.

The outputs from Control Schedule include all of the following except:

Project management plan updates

Schedule revisions

Change requests

Work performance measurements

Monitoring & Controlling - Time ManagementThe outputs from the Control Schedule process are work performance measurements, organizational processassets updates, change requests, project management plan updates, and project document updates.Schedule revisions are not an output from the Control Schedule process.

Senior management wants to know the status of your project. Which of the following would be useful for you toshow them?

Milestone chart

Bar charts

Network diagram

Work breakdown structure

Monitoring & Controlling - Communications ManagementThe milestone chart is helpful for executive reporting. It shows the target dates and status of the high levelmilestones and is clearly the best of the options listed.

The BEST method to control costs is to:

estimate costs during project planning and then check costs against the Cost performancebaseline as your work proceeds.

estimate during the execution of the project and then manage each task to the budget.

estimate during planning and then re-estimate before each task begins.

estimate during the execution of the project and have management confirm the estimates.

Monitoring & Controlling - Cost ManagementEstimating costs at the beginning and then monitoring and controlling the same against the cost performancebaseline would be the best choice for controlling costs.

The issues log should be ________.

Short

Deliverable-based

Written

Informal

Executing - Human Resources ManagementBy writing issues down, you create a permanent record of how issues were handled and resolved.

Which of the following can best be used to determine the true progress of a project?

Quality Management Plan

Performance Baselines

approved and rejected Change requests

Discussion with the project team

Monitoring & Controlling - Integration Management



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Baselines are used to compare actual results against what was planned.

What are the performance measurements for the Control Schedule process?

SV= (EV – PV) and SPI =(EV / PV)

SV= (EV – AC) and SPI= (EV / AC)

SV= (EV – BAC) and SPI = (EV / AC)

SV= (PV – EV) and SPI= (PV/ EV)

Monitoring & Controlling - Cost ManagementSchedule variance is (EV – PV) and schedule performance index is (EV/ PV).

The team is working on creating a project team directory. Which process is the team most likely engaged in?

Resource planning

Organizational planning

Staff acquisition

Information distribution

Executing - Human Resources ManagementA) Resource planning considers type and quantity of resources needed. B) Choice B is incorrect. Organizational planning involves setting up the project organization with roles andresponsibilities defined.C) A project team directory lists all the project team members and other stakeholders. This means that theproject has either completed or nearing completion of staff acquisition (aquire human resources). D) Information distribution is the application of the communication management plan to make neededinformation available to various stakeholders of the project. Thus choice D is incorrect

Which of the following is an accurate statement?

Qualitative risk analysis occurs prior to quantitative risk analysis

Quantitative risk analysis occurs prior to qualitative risk analysis

Qualitative risk analysis is performed on risks that have been prioritized during quantitative risk analysis

Both B and C

Planning - Communications ManagementA) Qualitative risk analysis occurs prior to quantitative risk analysis and is a method for prioritizing identifiedrisks for quantitative risk analysisB) Choice B is incorrect. Quantitative risk analysis occurs after qualitative risk analysisC) Choice C is incorrect. Performing a qualitative analysis of risks and conditions to prioritize after thatquantitative risk analysis is performedD) Choice D is incorrect. Quantitative risk analysis will be done first, then Quantitative risk analysis follows

Which of the following believed that quality was usually a management problem?

Juran

Deming

Crosby

Ishikowa

Executing - Quality ManagementW. Edwards Deming said that quality is a management problem 85% of the time.Joseph Juran believed in the fitness for use and promoted conformance and quality by design.Crosby believed in conformance to requirements and zero defects.Ishikawa is a type of chart.

Your project’s primary constraint is quality. In order to make certain the project team members don’t feel toopressed for time and to avoid schedule risk, you decide to use which of the following activity estimating tools?

Expert judgment



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Quantitatively based durations

Reserve analysis

Analogous estimating

Monitoring & Controlling - Risk ManagementReserve analysis takes schedule risk into consideration and adds a percentage of time or additional workperiods to the estimate to prevent schedule delays.

In a matrixed project organization the administrative management function of the project team is typicallyperformed by whom?

The business department manager

The human resource manager

The functional manager

The Project manager

Executing - Human Resources ManagementIn a matrixed project the functional manager performs administrative functions for their staff.

Your project team is currently doing product analysis and trying to find alternative approaches to doing theproject work. Which one of the following would be an appropriate output of this process?

Project charter, requirements documentation

Project scope statement and project document updates

Project charter, stakeholder register

Project statement of work, stakeholder register

Planning - Scope ManagementThis question is referring to the Define Scope process, because that is where you would use the productanalysis and alternatives identification tools and techniques. The other tools and techniques of the DefineScope process are expert judgment and facilitated workshops.The correct answer to this question is B, because the outputs of the Define Scope process are project scopestatement and project document updates.

You are a project manager on a large technology project and have noticed the project team can't easily find theright information to make good decisions and there is a lot of confusion about which versions of documents arethe most up-to-date. You are also having a tough time integrating the various processes. As a result you suggestimprovements be made to which of the following?

Project Management Information Systems (PMIS)

Work Breakdown structure (WBS)

Configuration management systems

Reporting systems

Executing - Integration ManagementThe correct answer is A. The Project Management Information System (PMIS) is the collective systems (canbe manual or automated) that consists of tools and techniques used to gather, integrate, and disseminate theoutputs of the project management processes. The key to this questions is that it is talking about varioussystems such as reporting, configuration management (version control), and integrating the processes.Choices C and D are partially correct (both of those systems are included in the PMIS), but answer choice A ismore correct.

Rafael is a Project Manager who is going through the Project Human Resource Management planning of his project.Which of the following does Rafael not consider to be a characteristic of organizational planning?

It can involve both internal and external stakeholders

It happens early in the project

It is planning to create an organization

It involves ensuring that a project team functions properly within its environment

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roles, responsibilities, and reporting relationships to the appropriate people or groups.

You are doing some analysis to help with project selection. There is a much debate concerning which projects toselect. You have the following to choose from: Project A with an IRR of 11.5%, Project B with an IRR of 18%,Project C with an IRR of 15%, and Project D with an IRR of 13%. Youu can select only one project, which shouldyou choose?

Project A

Project B

Project C

Project D

Initiating - Integration ManagementYou always choose the project with the biggest internal rate of return (IRR). In this case, you should chooseProject B with an IRR of 18%.

Performance reports usually discuss _____ between estimated and actual performance on the project

planned deviations

Relationships

Connections

Variances

Monitoring & Controlling - Communications ManagementVariance Analysis consists of comparing the actual performance of the project to the baseline. The projectmanager manages variances and looks for the reasons the variances occurred.

You have been tasked with managing the seller responses to a request for proposal issued by your company. Theseller responses were numerous, and now you have been asked to rank the proposals from highest to lowest interms of their response. What are you going to use as a means to rank the sellers?

Expert judgment

Request for quotation

Seller response guidelines

Seller selection matrix

Executing - Procurement ManagementBy this time you should be thinking that if you see "expert judgment", it is likely the right answer. Expertjudgment is a favored technique in project management, and it is correct in this case because you areconducting the Conduct Procurements process. It is the only tool/technique among the potential answers thatis a part of that process.

A team member reports to the project manager that the vendor has not met scope requirements for thedeliverables yet the vendor wants to close out the contract. What should the project manager do?

Go ahead with contract closure, as it is delivered

Ask the supplier to complete the deliverable in the next phase

Ask the supplier to complete the deliverable as defined in the contract

Evaluate the impact and seek management advice

Monitoring & Controlling - Procurement ManagementSince the contract is still in force, the best option would be to pursue completion of the deliverable pursuantto that Contract. You should never close a contract that is not completed as suggested in option A. Option Bis wrong as well, the deliverable should be completed in the current phase according to the contract. Choice Dis wrong too, you shouldn't take the problem to management, you should try to resolve it with the vendorfirst.

You are the project manager and found that a system engineer on your project is over allocated. Which of thefollowing statements is true?



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You should use resource requirements updates to determine availability and smooth out resourceoverallocation.

You should use crashing to resource-level the critical path tasks.

You should use resource leveling to smooth out resource assignments.

You should use fast tracking to resource-level the critical path tasks.

Monitoring & Controlling - Time ManagementResource leveling attempts to smooth out resource assignments by splitting tasks, assigning under allocatedteam members to more tasks, or delaying the start of tasks to match team members’ availability.

You are planning for how to deal with anticipated schedule changes on your project, and are setting up a commonunderstanding among stakeholders for how to control the schedule. What are you working on?

The schedule management plan

Schedule updates

Change requests

Control schedule

Planning - Time ManagementThe correct choice is A, which you would do during planning. The document that establishes the criteria andactivities for developing and controlling the project schedule is the Schedule Management Plan, which is partof the Project Management Plan. The rest of the answer choices are done later in the project.

You are holding a weekly status meeting with stakeholders and are going through the to-do list and a list ofactions items from the previous meeting. Some of the stakeholders are completely unaware of these action itemsand start raising concerns about how they suddenly appeared. Upon further questioning you realize that thesestakeholders were absent during the last meeting due to scheduling conflicts. Which of these statements wouldbest describe what should have been done to prevent this misunderstanding?

You should have updated the Work Breakdown Structure with the follow up tasks from the last meeting

You should have sent out an agenda prior to the meeting to clearly point out what the action items werefrom the previous meeting

You should have sent out meeting minutes after the last meeting to all stakeholders that wereinvited (whether or not they attended)

You should have briefed the stakeholders that did not attend the last meeting just prior to the start of thismeeting

Executing - Communications ManagementAs part of effective communication the project manager should always send out meeting minutes after ameeting to prevent outcome like this. That way anyone not in attendance will have an understanding of whatwas discussed so there are no surprises.

Which of the following processes is involved in making needed information available to project stakeholders in atimely manner?

Performance reporting

Manage stakeholder expectations

Distribute Information

Communications planning

Executing - Communications ManagementThe correct answer is C. Making needed information available to project stakeholders in a timely manner is thepurpose of the Distribute Information process.

You are a Project Manager for a projectized organization. It is the middle of the work week and you have beenpulled into an impromptu meeting with a client that you have never worked with before. You have been asked tocome up with a quick estimate by the end of the week for a software implementation project. After asking a fewquestions you realize that this project sounds very similar to 2 other projects you have managed in the last coupleof years. You say you will have no problem in delivering the estimate by the end of the week. What estimatingtype would you most likely employee in this case?

Parametric Estimating



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Three Point Estimating

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Planning - Time ManagementSince you have performed 2 very similar projects in the past and since a quick estimate is needed (notdetailed and accurate), it makes the most sense for you to refer to documentation of the 2 similar projects.

Inputs to the Develop Project Charter process include all of the following except :

Business case

Contract

Stakeholder register

Project statement of work

Initiating - Integration ManagementThe inputs to the Develop Project Charter process are project statement of work, business case, contract,enterprise environmental factors, and organizational process assets. The stakeholder register is not an inputto this process.

In which process do you create the Risk Breakdown Structure?

Identify Risk

Plan Risk Response

Perform Qualitative Analysis

Plan Risk Management

Planning - Risk ManagementThe RBS is part of the Risk Management Plan. It’s structured very similarly to the WBS. The RBS is ahierarchically-organized depiction of the identified project risks, arranged by risk category and subcategorythat identify the various areas and causes of potential risks.

Quality Control requires which of the following tasks to be performed?

A variance analysis

A product analysis

An audit

An inspection

Monitoring & Controlling - Quality ManagementQuality Control requires an inspection of the work results. While quality is planned into a project, inspectionsensure it becomes part of the deliverables.

During what part of the procurement process does contract negotiation occur?

Administer Procurements

Close Procurement

Plan Procurement

Conduct Procurement

Executing - Procurement ManagementThis is the process of obtaining seller responses, selecting a seller, and awarding a contract.

In the following contract types, which one requires the seller to assume the risk of cost overruns?

Cost-reimbursable

Make-or-buy Decisions

Firm fixed fee

Time and materials



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Planning - Procurement ManagementFirm Fixed Fee contracts provide a fixed fee to complete the contract; the seller keeps any profits fromefficiencies, but also absorbs any cost overruns.

You are considering the decision to go for a contract.The probability of completing a contract is 92% and if theproject fails to complete the contract then the associated risk is $10,000 which will be charged as penalty. Whatis the expected value of your decision?

$800

$-800

$-1000

$9,200

Planning - Risk ManagementThe probability of not completing the contract = 1 - probability of completing the contract = 1 - 0.92 = 0.08,Expected value = Probability x Impact = 0.08 x (-10,000) = -800 (remember that since impact is a penaltyhence the negative value)

A new project manager is assigned to a project midway through the planning process. On discussing with theproject team, the new project manager finds that the activities list and network diagram were developed based onthe scope statement. What should the project manager do?

Develop schedule

Create the Work Breakdown Structure (WBS)

Estimate activity resources

Sequence activities

Planning - Scope ManagementThe question states that the activities list and network diagram were created based on the scope statement.This implies that the Create WBS process was never done. Therefore, the new project manager should goback and create the WBS before proceeding with project planning. The WBS can be used to help ensure thatall work on the project is done and no extra work is done.

Which of the following determines the list of recipients, content, and methods of information distribution on aproject?

Information distribution process

Communications Management Plan

Performance reporting

Contract administration

Executing - Communications ManagementCommunications planning involves identifying the information distribution structure that includes the recipientsof information, information content for each recipient, and methods of information distribution

The implementation of approved change requests, corrective actions, preventive actions, and defect repairs areconfirmed using this tool and technique of Perform Quality Assurance.

Plan Quality tools and techniques

Process analysis

Inspection

Quality audits

Executing - Quality ManagementQuality audits can confirm the implementation of approved change requests including corrective actions,defect repairs, and preventive actions.

Who is responsible for the quality of the project deliverables?

The project champion



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Planning - Quality ManagementThe project team (the individuals completing the project work) is responsible for the quality of the projectdeliverables.

Which of the following is a tool or technique used in Perform Integrated Change Control?

Change requests

Change control meetings

Change approval system

Project management information systems (PMIS)

Monitoring & Controlling - Integration ManagementThe tools and techniques used during the Perform Integrated Change Control process are expert judgment andchange control meetings.

Which of the following is an input to Develop Human Resource plan?

Organizational Process Assets

Cost Performance Baseline

Activity Duration Estimates

Networking

Planning - Human Resources ManagementActivity Resources requirements, Enterprises Environmental factors, Organizational Process Assets are allinputs to Develop Human Resource Plan. Answer B, Cost performance baseline is an output of the DetermineBudget process. Answer C, Activity Duration Estimates is an output of the Estimate Activity Durationsprocess. Answer D, Networking, is a Tool and Technique of the Develop Human Resource Plan process.

A Pareto chart is a type of:

Cause and effect diagram

Control chart

Histogram

Scatter diagram

Executing - Quality ManagementA Pareto chart is a specific type of histogram, ordered by frequency of occurrence and showing how manydefects were generated by various factors. Applying Pareto's Law to this histogram, therefore, we should findthe first few bars fairly high, then a great drop off and the remaining bars very low.

With which of the following objectives are the techniques "Brainstorming and lateral thinking" used in the scopedefinition process?

Create WBS

Alternatives identification

Expert judgment

Stakeholder analysis

Monitoring & Controlling - Scope ManagementAlternatives identification is a technique used to generate different approaches to execute and perform thework of a project. Examples of this are brainstorming and lateral thinking

Which of the following could be a deliverable from an administrative closure of a project?

Project archives

Staffing management plan



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Communications management plan

Risk management plan

Closing - Procurement ManagementProject Archives are deliverables from administrative closure. The other choices listed are deliverables fromvarious planning group processes.

Project managers are generally busy doing the following during the start of the project?

Identifying Requirements

Identifying Stakeholders

Preparing Project Management Plan

Choosing Suitable Vendor

Initiating - Communications ManagementOne of the key responsibilities of a project manager is to identify the key stakeholders of the project, which isdone during Initiation.

You are a project manager for Peeping-Tom Security Company. Your company won a bid to install surveillancecameras in various areas in the city. You sub-contracted some of the electrical work to another company.Through an independent review, you uncover that the process the subcontractor uses to report its progress ishighly inefficient. Which of the following is true?

You are in the Close Procurements process and have performed a procurement audit.

You are in the Verify Scope process and have performed a quality audit.

You are in the Perform Quality Assurance process and have performed a quality audit.

You are in the Perform Quality Assurance process and have performed process analysis.

Executing - Quality ManagementYou have performed a quality audit, which is a structured, independent review of the organizational processesor project processes, policies, procedures, or activities. Process analysis examines the root causes and followssteps in the process improvement plan. The only tool and or technique of the Verify Scope process isinspection. Procurement audits are concerned with reviewing the procurement process primarily to identifylessons learned.

Universal Global Company's construction division has won a contract to build an office park in downtown Paris.Sheila was elected to create a program for the creation of the buildings. Which one of the following best describesa program?

A standardized approach to project management within an organization

A standardized approach to project management with multiple projects coordinated together

A collection of related projects managed in coordination to gain control that would not necessarilybe available if the projects were managed independently

A collection of related projects all contributing to one deliverable

Initiating - FrameworkA program is a collection of related projects managed and coordinated to gain a higher level of control.A, B, and D do not accurately describe a program.

Perform Quality assurance is:

Definition of organizational quality practices

Ensuring six sigma compliance

Application of Pareto charts to project sample points

Process of auditing the quality requirements and the results and ensure appropriate qualitystandards

Executing - Quality ManagementPerform Quality assurance involves auditing the quality requirements and the results from quality controlmeasurements to ensure appropriate quality standards are used.



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Which of the following forms the basis for making required information available to project stakeholders?

Communications management plan

Work results


Scope management plan

Planning - Communications ManagementA) The communications management plan forms the basis for methods, source, content, structure, timing anddistribution list for dissemination of necessary information.B) Choice B is incorrect because work results are part of the reports sent to the customer/stakeholders andthis will not form the basis for communication.C) Choice C is incorrect because risk management plan does not describe the essentials that needs to besubmitted to the customer.D) Choice D is incorrect. Scope management plan describes the work to be performed.

Which of the following is an output of verify scope?

WBS template

Rework

Accepted deliverables

SOW acceptance

Monitoring & Controlling - Scope ManagementVerify Scope results in accepted deliverables

The stakeholders on your project are having many disagreements over the technical approach to complete theproject. Disputes are common in project planning and must always be expected. Which of the following documentsis concerned with tracking things that are preventing the project team members from meeting project goals?

Dispute register

Project plan

Risk register

Issue log

Executing - Integration ManagementThe correct answer is choice D. An issue is any point or matter in question, in dispute, or over which there aredisagreements. The issue log documents concerns that keep the project team members from meeting projectgoals.

Which of the following is the best source of information for your project during initiation?

Business plans

Historical information

WBS

The project charter

Initiating - Integration ManagementHistorical information is your only real source of information at this very early stage (and is part of the OPAinput to Develop Charter).

Which of the following is the project manager responsible for?

Setting company policies and procedures

Predicting the product life cycle

An analysis of available resources

Setting the marketing budget

Executing - FrameworkThe correct answer is C. The project manager is responsible for determining the available and requiredresources for the project.



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Which of the following statements is not true about WBS?

It is created by the project team.

It should not change.

It ensures that all work on the project is covered.

It organizes and defines the total scope of work.

Planning - Scope ManagementThe WBS can sometimes get updated during the Define activities process or due to approved changes toscope.

Which of the following statements is true regarding the issue logs?

Issue logs describe the ground rules and conflict management procedures to manage the project

Issue logs are written logs that address the roles and responsibilities of each project team member

Issue logs are a tool and technique of the Manage Project Team and input to Manage StakeholderExpectations

Issue logs are a graphic display of project team members and their reporting relationships

Monitoring & Controlling - Communications ManagementChoice A is incorrect because issue logs do not describe any rules and procedures to manage a project.Choice B is incorrect because issue log does not describe roles and responsibilities of project team, this istaken care by the human resource plan.Choice C is correct. The issues log is an important tool to use during the Manage Project Team process, and isan input to Manage Stakeholder Expectations processes. It documents areas of disagreement on the project.Choice D is incorrect as issue logs do not portray project team members and their reporting relationship. Thisis taken care of in the RAM.

Your project has CPI of 0.81 and TCPI = 1.25. You know that your project is

Over budget and ahead of schedule

Under budget

Over budget and behind schedule

Over budget and TCPI is a projection of cost performance that must be achieved on the remainingwork

Monitoring & Controlling - Cost ManagementCPI of 0.81 says every one dollar spent we are getting only 81 cents of completed work. To completeperformance index (TCPI) is a projection of cost performance that must be achieved on the remaining work tomeet a specified management goal such as the BAC or the EAC.

Which of the following tools could help in determining the probability of a task being on the critical path?

Assumption Testing

Precedence Diagramming Method

Delphi Technique

Monte Carlo Simulation

Monitoring & Controlling - Time ManagementMonte Carlo Simulation helps in determining the probability of each task being on the critical path by running acomputer simulation model which randomly generates results to predict the most likely outcomes.

Which of the following helps achieve continuous improvement in project management processes?

Quality audit

Quality planning

Quality control

Project management office

Monitoring & Controlling - Quality Management



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A) Quality audit is a structured review of existing processes for product creation and project managementpractices. Audits identify lessons learned on what works and what does not, and are used for makingrecommendations for improvement.B) Quality planning is a process of identifying and establishing the quality policy for the project and relevantstandards.C) Quality control is the process of checking the compliance of actual work results as compared to specifiedrequirements and provides inputs to the quality assurance process.D) Project management office brings together the best practices for project management and it providestemplates for project management.

For procurement purposes, the buyer is ________ to the project team, and the seller is ________ to the projectteam.

Assigned, allocated

Important, secondary

Related, outside

Internal, external

Planning - Procurement ManagementFor the purposes of procurements, this is the configuration of buyer and seller.

You are managing a large software project when the need for a new series of database tables is discovered. Theneed was previously unplanned, and your organization's staff is 100% utilized, so you decide to go outside thecompany to procure this piece of work. When you meet with prospective sellers, you realize that the scope ofwork is not completely defined, but everyone agrees that the project is relatively small, and your need is urgent.Which type of contract makes the MOST sense?

Fixed price

Time and materials

Open ended

Cost plus incentive fee

Executing - Procurement ManagementThe correct answer is choice B, Time and Materials are typically used in this circumstance.Choice 'A' is incorrect because the scope is not defined enough to establish a fair fixed price. Choice 'C' is amade-up type of contract. Choice 'D' would not make sense in this case since the seller's costs are notabundantly clear, and this type of contract would create too much risk.

The identification of risks associated with a project happens when?

It occurs only at the beginning of a project when the risk management plan is developed

It's an ongoing process, regularly scheduled throughout the life of a project

It occurs as needed throughout the life of a project

Both B and C

Monitoring & Controlling - Risk ManagementA) Answer A is incorrect. The risk management plan should include a tool for risk assessment as a continuousprocess throughout the project. Risk reassessment should be a regularly scheduled component of the projectbut should also have the flexibility to occur as needed at greater or lesser intervals based on the level of risk.B) Answer B is incorrect because it should be ongoing and as needed throughout life cycle of a projectC) Answer C is incorrect because it is ongoing process also should happen regularly throughout the life cycleof projectD) Answer D is the best response. Risk assessment should be done at scheduled times, as well as any othertimes when it becomes necessary.

Whose needs must be addressed by information distribution?

Senior management

Project team

Stakeholders

Project sponsor



A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


Executing - Communications ManagementInformation distribution involves making needed information available to all project stakeholders

Monitoring and controling of risks involves tracking known risks, identifying new risks, and executing risk responseplans. Which of the following are outputs of risk monitoring and controling?

Risk response audits and risk reviews

A risk management plan and a risk response plan

Corrective actions and a risk management plan

Corrective actions and preventative actions

Monitoring & Controlling - Risk ManagementAnswer A is incorrect because risk response audits and periodic risk reviews are tools and techniques for riskmonitoring and control, not ouputs.Answer B is incorrect because both a risk management plan and a risk response plan are inputs to the riskmonitoring and control processAnswer C is incorrect, although corrective action is an output of risk monitoring and control, a riskmanagement plan is an input to this processAnswer D is correct. Corrective actions and preventative actions are outputs of risk monitoring and control,along with project change requests.

Which of the following is not a characteristic of a project risk event?

It has a cause.

The event, if occurs, has a consequence.

It impacts the project objectives.

Probability of occurrence is 100%

Monitoring & Controlling - Risk ManagementProject risk is an event or condition, which has a cause and if it occurs, a consequence. We are concernedwith those risk events that have consequences on the project objectives, whether positive or negative. Theorigin of risk is in the uncertain element of projects and therefore the probability that the risk event wouldoccur is always less than 100%.

Which of the following is most relevant for performing administrative project closure?

Technical documentation on the product of the project, Project plan documentation and Projectreports

Resource histogram

Statement of Work

Project reports

Closing - Procurement ManagementAdministrative closure would require project planning documentation that establishes the framework forperformance reporting, product documentation for establishing that the project has met all customerrequirements on the deliverables of the project, and project reports for conducting lessons learned andarchiving.

Jackie is a Project Manager working with a team of more than 30 people. One of her subordinates tells her thatthe team members at the lowest level are lazy, and that they need to be supervised more closely. Jackie respondsthat the workers are as committed to the project as she is, that they are ambitious and self-disciplined and donot need to be watched every minute of the day; instead, Jackie proposes that each worker should be given moreresponsibility. Which type of manager is Jackie?

Maslow’s hierarchy of needs theory

Theory Z manager

Theory Y manager

Theory X manager

Executing - Human Resources ManagementAccording to McGregor’s Theory of X and Y, Jackie is a Theory Y manager. She trusts her employees to be selfmotivated and believes that they do not need to be watched every minute.



A.

B.

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D.


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D.



Theory X managers feel the way the subordinate does in this questions, they feel that workers are lazy andneed to be watched constantly.Theory Z is a management theory where giving workers jobs for life motivates them to perform their best.Maslow’s hierarchy of needs theory says that individuals must meet the most basic needs before they canreach peek performance.

Which of the following knowledge areas does "Acquire project team" belong to?

Project Management Integration

Project Procurement Management

Project Human Resources management

Project Communication Management

Executing - Human Resources ManagementThe execution processes in the Project Human Resources knowledge area are "acquire project team" "developproject team" and "manage project team."

Which of the following is not an input to the Close Project or Phase process?

Project management plan

Accepted deliverables

Final result or transition

Organizational process assets

Closing - Integration ManagementThe inputs to the Close Project or Phase process are project management plan, accepted deliverables, andorganizational process assets. Final result or transition is the output of the this process, not an input.

Your project team is working on preparing a quality management plan for the project. Which amongst the followingwould not be relevant for creating the plan?

Checklists

Organizational quality policy

Project scope statement

Product description

Planning - Quality ManagementA) Checklists are specific documents that are determined during quality planning for different deliverables ofthe project and are not inputs to Plan Quality. B) A quality management plan describes how the project management team would implement the quality policyof the project. Therefore, the organization's quality policy as it applies to the product and scope of theproject is a relavant input. Thus, Option B is incorrectC) Project scope statement is a relevant input to determine the quality planning of the project. Thus, Option Cis incorrectD) Product description is one of the important inputs used to create a quality plan for any project

Which of the following is the project manager not responsible for?

Predicting materials required

Predicting equipment required

Predicting work required

Predicting project performance

Executing - Integration ManagementThe project manager is responsible for predicting materials, equipment, and work required for a project. Projectperformance should be a pre-defined requirement determined by the stakeholders and should fall within aspecific set of parameters.

Which of the following is not an input of Develop Project Team?



A.

B.

C.

D.

A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.


Reward and recognition systems

Staffing Management Plan

Performance Reports

External feedback

Executing - Human Resources ManagementReward and recognition systems are a tool and technique of the Develop Project Team process.

An IT consultant is billing the project $50 per hour, plus materials. This is an example of which one of thefollowing?

Cost-reimbursable

Time and materials

Unit price

Lump sum

Planning - Procurement ManagementThe contractor’s rate of $50 per hour plus the cost of the materials is an example of a time and materialscontract

Which of the following is not a project selection tool?

Net Present Value

Earned Value

Scoring Model

Payback period

Initiating - Integration ManagementChoice B is the correct answer. Earned Value is a project progress measurement tool while all of the otherchoices are used for project selection.

Linear programming is an example of which project selection method?

Cost-benefit analysis

Constrained optimization methods

Benefit measurement methods

Comparative approach

Initiating - Integration ManagementChoice B is correct, constrained optimization methods are complex mathematical formulas and algorithms thatare used to predict the success of a project. Choices C and D are the same, another term for benefitmeasurement methods is comparative approach. Choice A, cost-benefit analysis (sometimes written asbenefit/cost analysis) is a type of benefit measurement method.

For which of the following can the work breakdown structure be used?

Communicating to the customer

Showing calendar dates for each task

Showing all requirements of the project, lined up with their business need

Showing the business need for the project

Planning - Scope ManagementWBS can be used to communicate to the customer, as well as track time and costs by category of work.

The term "change requests" as it refers to managing the project team primarily deals with ________ changes.

Project plan

Schedule

Staffing



D.

A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


WBS

Executing - Human Resources ManagementRequested staffing changes are an output of managing the project team. This may include hiring, replacing ortransferring team members.

Which of the following skills would be considered "hard" skills?

Negotiation skills

Social skills

Technical skills

People skills

Executing - Human Resources ManagementThe correct answer is C, technical skills are considered "hard skills". People skills and social skills are referredto as "soft skills".

The project team is executing the work packages of your project when a serious disagreement regarding theinterpretation of the scope is brought to your attention by your most trusted team member. Your project sponsoralso has a different opinion. How should this dispute be resolved?

The dispute should be resolved in favor of the project sponsor.

The project team should have a meeting to decide on the proper resolution.

The dispute should be resolved in favor of the customer.

The project manager should consult the project plan for guidance.

Executing - Scope ManagementAccording to the PMBOK, disagreements should always be resolved in favor of the customer.

Which of the following would PMBOK consider the most important skill a project manager must have?

Negotiation skills

Influencing skills

Communication skills

Problem-solving skills

Initiating - FrameworkNegotiation, influencing, and problem-solving skills are all very important for a project manager to possess,however, good communication skills are paramount.

Which of the following is not an input to the Perform Quality Assurance process?


Quality metrics

Deliverables

Quality control measurements

Executing - Quality ManagementDeliverables are not an input to the Perform Quality Assurance process; they are an input to the PerformQuality Control process. The inputs to the Perform Quality Assurance process are project management plan,quality metrics, work performance information, and quality control measurements.

Which of the following focuses on ensuring that projects and programs are reviewed to prioritize resourceallocation that are consistent with organizational strategies?

Project Management

Program Management

Portfolio Management

PMO

Initiating - Framework



A.

B.

C.

D.


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B.

C.

D.


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B.

C.

D.


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D.


The correct answer is C, this is the definition of Portfolio Management.

You have a critical payment milestone that needs to be in your schedule. To make this important event moreeasily managed you might place which dependancy on it?

Start no later than

Mandatory start

Finish no later than

Resource leveling

Planning - Cost ManagementFinish no later than may be used to ensure an important milestone is hit.

Using schedule performance metrics from EVM is useful in which of the following ways?

Eliminates the need for milestone reports

Reduces the need for critical path analysis

Generally provides accurate cost collection data at the control account level

Quantifies schedule status in economic terms

Planning - Cost ManagementEarned Value Management allows you to quantify the schedule in economic terms. Milestones reports andcritical path analysis must still be done. Cost collection is not done in schedule performance.

Inputs to the Close Procurements process include

Contracts

Contract updates

Procurement audits

Procurement management plan

Closing - Procurement ManagementProcurement management plan and procurement documentation are the two inputs to the Close Procurementsprocess.

You are the project manager on a construction project and have subcontracted a portion of the project toanother company. The subcontractor’s work involves concrete flooring. You discover, through an independentreview, that the subcontractor is not following appropriate quality procedures as required by the contract. Whichof the following is true?

You are in the Administer Procurements process and have performed an inspection/ audit.

You are in the Perform Quality Assurance process and have performed a process analysis.

You are in the Contract Administration process and have completed a contract audit to ensure that thesubcontractor’s performance meets the contract requirements.

You are in the Report Performance process and have completed a performance review of the contractor’swork.

Monitoring & Controlling - Procurement ManagementYou have performed an audit related to your procurement, which is a tool and technique of AdministerProcurements designed to ensure that the work is being performed as per the contract.

The cost estimates of a proposed project has an expected value of 1,000,000 and a standard deviation of 50,000.The project is budgeted for 1,100,000 so as to include a contingency reserve. Assuming that the cost estimatesare normally distributed, what is the probability of completing this project over budget?

10%

5%

2.5%

50%



A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.



Planning - Quality ManagementMean = 1,000,000 S.D. = 50,000 1,100,000 = Mean + 2 * S.D. = 1,000,000 + 2*50,000 Again it’s a normaldistribution. The question asks the probability of completing over the budget. Therefore we must look at thearea remaining outside of the 2 S.D. area. The area under the curve for 2 S.D = 95%. So the area outside this= 5%. Since we are only interested in "over budget", we must only consider the area outside the curve to theright of the mean i.e. only half the area (the other half id for "under the budget". Therefore 5% / 2 = 2.5%

Where is the change control system documented?

Quality management plan

Cost management plan


Change control plan

Monitoring & Controlling - Integration ManagementThe change control system is documented in the project management plan.

Which of the following is displayed as an S curve?

Bar Chart

Cost performance baseline

Critical path

Schedule baseline

Planning - Cost ManagementThe cost performance baseline is displayed as an S curve because of the way project spending occurs.Spending begins slowly, picks up speed until the work level has peaked, and then tapers off as the projectproceeds towards closure.

You have included contingency allowances in many schedule activity cost estimates for your project. In thiscontext, you are aware that contingency reserves are used at the discretion of the project manager and dealwith:

Anticipated and certain events

Unanticipated and not certain events

Anticipated but not certain events

Unanticipated but certain events

Planning - Cost ManagementA risk is any potential impact to the project (in other words anticipated but not certain). Contingency reservesare estimated costs to be used at the discretion of the project manager to deal with anticipated, but notcertain, events. These events are known as "known unknowns" and are part of the project scope and costbaselines. These would be found in your risk register as identified risks.

Due to a new regulation there will be a change in your project. For the project to move forward and be inaccordance with the new regulation, your next action should be?

Prepare a new baseline to reflect the government changes

Notify management

Present the change to the CCB

Create a feasibility study

Monitoring & Controlling - Scope ManagementA A is incorrect because the change has not been approved—the project could be stopped based on therequired changeB B is incorrect, though tempting. It is wrong for two primary reasons: the project manager should notgenerally contact management with a problem, and no solution is offered for the problem.C Presenting the change to the Change Control Board is the best choiceD D is incorrect because it is not appropriate for the conditions surrounding the change



A.

B.

C.

D.

A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.



Which of the following would not generally be a part of a Project Charter?

Business case

Project objectives

Product description

Project WBS

Initiating - Integration ManagementChoice D is the correct answer.Project Work Breakdown Structure (WBS) is created after the team is assigned at the planning stage of theproject. Business case, project objectives, and product description generally form the part of a projectcharter.

Which statement related to administrative closure and contract closure is correct?

Contract closure does not include administrative closure

Both contract closure and administrative closure require verification that all the work has beencompleted correctly and satisfactorily

Early termination of a contract because of budget overrun cannot be included as part of contract closureprocedure

Administrative closure activities are for the entire project and not for specific project phases

Closing - Integration ManagementA Choice A is incorrect: Contract closure involves both product verification and administrative closureB Product verification (all work is completed correctly and satisfactorily) is done as part of both administrativeclosure and contract closureC Choice C is incorrect. Early termination of a contract is a special case of contract closureD Choice D is incorrect, two procedures (administrative closure and contract closure) are developed toestablish interactions necessary to perform the closure activities across the entire project or for a projectphase

Your project is 15% behind the original schedule and management has recommended that you should fast-trackthe project. You agree with management but warn them that fast-tracking could:

Facilitate duration compression

Increase risk

Ensure activities are done in parallel which would normally be done in sequence

Help shorten the project schedule without changing the project scope

Monitoring & Controlling - Time ManagementA) Choice A is incorrect as the essential function of fast tracking is to shorten the duration and this is anadvantage to a project.B) Fast tracking can result in rework and increased risk. Since increase in risk is a negative outcome of fast-tracking, you should warn your management about the increased risk. All the other options are benefits offast-trackingC) Choice C is incorrect because the essence of fast tracking is performing activities in parallel and this is abenefit for the project and requires no warning to the managementD) Choice D is incorrect because the main purpose of fast tracking is to shorten the project schedule withoutaffecting the scope and this will result in gaining schedule so it requires no alert to the management.

You are in the process of contract closure. Now, your focus is to check if all the work is completed correctly andas per the needs of the customer. Which of the following activities are you performing?

Financial Closure

Lessons Learned

Product Scope Verification

Stakeholder Management

Closing - Procurement ManagementProduct scope verification is an activity for checking if all of the work is completed correctly as per the needsof the customer.



A.

B.

C.

D.

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B.

C.

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C.

D.


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B.

C.

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B.


When negotiating with functional managers for resources, you should consider personal characteristics,competency levels, and availability of the potential team members. Which of the following describes negotiationaccurately?

A tool and technique of Acquire project Team

A tool and technique of Develop Human Resource Plan

A tool and technique of Develop Project Team

A tool and technique of Management Project Team

Executing - Human Resources ManagementNegotiations are a tool and technique of the Acquire Project Team process.

If the optimistic estimate for a task is 12 days and the pessimistic estimate is 18 days, what is the most likelyestimate?

14 days

13 days

16 days

Unknown, the most likely estimate is a separate estimate

Planning - Time ManagementWe can't determine the most likely estimate - you will be given the most likely estimate on the exam. PERT = (Optimistic + (4x Most Likely) + Pessimistic) / 6

When negotiating with functional managers for resources, you should consider personal characteristics,competency levels, and availability of the potential team members. Which of the following processes describesnegotiations accurately?

A tool and technique of Acquire project Team

A tool and technique of Develop Human Resource Planning

A tool and technique of Develop Project Team

A tool and technique of Management Project Team

Executing - Human Resources ManagementNegotiations are a tool and technique of the Acquire Project Team process. The Human Resource plan will helpyou with the negotiations, because you should consider things such as competency levels, availability, andpersonal characteristics when negotiating with functional managers for resources.

Which of the following BEST describes the records management system?

A system is used by project manager to manage contract and procurement documentation andrecords

A library that stores the lessons learned for past projects

A fling system to store paid invoices and Bills

A system to store human resource records, salary information and work performance history

Closing - Procurement ManagementA records management system consists of a specific set of processes, related control functions, andautomation tools that are consolidated and combined as part of the project management information systems.The records management system is one of the tools that you use in the Contract Closure process.

You are a project manager at a projectized organization and your project is in the middle of the configurationphase of a software implementation for a client. One of your team leads has set up an informal internal meetingwith you to demonstrate the functionality and progress to date. One of the client stakeholders found out aboutthis meeting and insisted on attending despite your suggestion to create a more formal demonstration with thestakeholder at a future date. During the meeting and as your team lead was demonstrating the functionality toyou, the stakeholder started becoming increasingly vocal and dissatisfied with the product and the way themeeting was progressing. He then immediately disbanded the meeting. In order to avoid this situation, you as theproject manager should have:

Ignored the stakeholder's initial request to attend the meeting and rescheduled at a time that wasinconvenient to him.

Established ground rules for this meeting and set clear expectations for the purpose of this



C.

D.

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B.

C.

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B.

C.

D.


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meeting

Set an agenda for the meeting

Invited other team members so they could offer more detailed explanations of issues to the stakeholder

Executing - Human Resources ManagementBy establishing clear ground rules and setting expectations for the meeting this could have avoided anyconfusion by the stakeholder. By clearly communicating that the product is still in the development stage, thatthis is just an internal demonstration, and that the stakeholder's attendance was purely for observationpurposes, you might have avoided the conflict with the stakeholder.

All of the following are part of a project management plan EXCEPT?

Process improvement plan

Configuration management plan


Lessons learned

Planning - Integration ManagementLessons learned are part of Organization Process Assets. The project management plan would include allsubsidiary management plans, the process improvement plan, the configuration management plan, and theproject baselines.

Your project has a budget of $130,000 and is expect to last ten months, with the work and budget spread evenlyacross all months. The project is now in month three, the work is on schedule, but you have spent $65,000 of theproject budget. What is your cost variance?

$65,000

$39,000

-$26,000

$64,999

Monitoring & Controlling - Cost Management-$26,000 is the variance. This is calculated by subtracting the actual costs of $65,000 from the earned valueof $39,000. EV is calculated by taking the 30 percent completion of the project against the BAC. The projectis considered to be 30 percent complete because it’s slated for ten months, is currently in month three, and ison schedule. A, B, and D are all incorrect calculations for the problem.

After a study of the work processes on the project, a quality audit team reports to the project manager thatirrelevant quality standards were being used for one of the WBS components in the project, which might lead torework. What was the objective of the project manager in initiating this study?

Quality control

Quality planning

Checking adherence to processes

Quality assurance

Executing - Quality ManagementA) Compliance of work results to required specifications is a Quality Control activity.B) Determining quality standards is a Quality Planning activity.C) Checking adherence to processes is a quality audit activity to ensure that standard operating proceduresor job instruction documents are being followed for producing the deliverables of the process.D) Determining validity of quality standards followed by the project is a Quality Assurance activity.

Minimizing scope creep through change control can have a positive impact on the timeline of a project. Which ofthe following is an input to Perform Integrated Change Control?

Change control meeting

Performance measurement

Work performance information

Change request status updates

Monitoring & Controlling - Integration Management



A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


A.

B.

C.

D.


The correct answer is C, work performance information is an input to this process and includes informationregarding the performance of the project. Answers A, B, and D are incorrect because they are not inputs tothe Perform Integrated Change Control process.

The most important thing to focus on in contract negotiations is:

To negotiate the best price possible for your project.

To maintain the integrity of the scope.

To negotiate a deal that both parties are comfortable with.

To make sure legal counsel or the contract administrator has approved your negotiating points.

Executing - Procurement ManagementThe correct answer according to the PMBOK is C. The most important thing to focus on is to create a dealthat everyone feels good about. Choice A sounds like a good choice, but the best possible price might not befair to your seller, and that could create a bad scenario for the project in the future. Choice B is important,but that is not the primary focus of negotiations. Choice D may or may not be necessary, depending on thesituation.

There are 3 phases on your project. You just completed the first phase of your project and are ready for phase 2.Which process groups must you pass through for the second phase?

Planning and Executing

Executing and Monitoring & Controlling

Initiating, Planning, Executing, Monitoring & Controlling, and Closing

Planning, Executing, and Monitoring & Controlling

Initiating - FrameworkThe correct answer is choice C. You must follow through all 5 process groups for each and every phase of aproject.

Which of the following can best help a project manager during project execution?

Stakeholder analysis

Change Control Board

PMIS

Scope verification

Executing - Integration ManagementChoice A is incorrect, as stakeholder analysis should have been completed during the project planningprocesses.Choice B is also incorrect. CCBs can assist the project manager, but not as much as the control andassistance offered through a PMIS.Choice C is correct. A PMIS can assist the project manager the most during project execution. It does notreplace the role of the project manager. This is a tool and technique of direct and manage project execution.The other tool and technique is expert judgment.Choice D is incorrect. Scope verification is proof of the project work, not an assistant to the project manager.

You have been asked to submit a proposal for a project that has been put out for bid. First, you attend the bidderconference to ask questions of the buyers and then clarify questions some of the other bidders asked. Which ofthe following statements is true?

Bidder conferences are a tool and technique of the Plan procurement process.

Bidder conferences are an input of the Conduct procurement process.

Bidder conferences are an output of the Conduct procurement process.

Bidder conferences are a tool and technique of the Conduct procurement process.

Executing - Procurement ManagementBidder conferences are a tool and technique of the Conduct procurement process. They are used to ensurethat all prospective sellers have a clear and common understanding of the procurement (both technical andcontractual requirements), and that no bidders receive preferential treatment. So they are about efficiencyand fairness. Note that these are tools and techniques, which help us get from Point A to Point B, whereasinputs and outputs will generally be things or items.



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You are a project manager for Scarem-Up-Stiff production company. Your company develops and produces horrormovies for the big screen. Your latest project has been cancelled due to budget cuts for that genre of film. Whichof the following statements is true?

The project ended due to extinction because the funds were cut off.

The project ended due to integration because the funds were cut off.

The project ended due to starvation because the resources were allocated to another film divison.

The project ended due to starvation because the funding was cut off.

Closing - Integration ManagementStarvation occurs because the project no longer receives the resources needed to continue. Resources wouldinclude funding.

A project is terminated before all the deliverables on the project are completed. Which of the following remains tobe done?

Final performance reporting

Completing Team Performance Assessments

Calculating CPI

Completing project closure activities

Closing - Integration ManagementA project enters closure when it ends or is prematurely terminated before completion of all deliverables.The project manager should initiate project closure to complete final performance reporting, create lessonslearned, update records, create archives and then release resources.

Which of the following is a benefit of creating a work breakdown structure?

It provides authority for the Project Manager

It allows the project budget to be determined

It helps attain buy-in from the team doing the work

It allows the project completion date to be determined

Planning - Scope ManagementThe WBS helps get buy-in from the people doing the work. If they aren't involved in the creation of the WBS,then it's not as easy to get the buy-in and the planning likely won't be as accurate as it could be when thepeople doing the work are involved.

You have recently learned of a truckers' strike which could delay delivery of essential materials. As the projectmanager, what can you do to mitigate the negative effects of delay in procuring materials?

Get the approval from relevant Stakeholders to use the contingency reserves

Since the delay is confirmed, use the contingency reserves to buy materials from a local vendor

Put the project on hold until the truckers come back to work

Perform research to determine how best to mitigate this risk

Monitoring & Controlling - Integration ManagementChoice A is incorrect. The project manager has the authority to use the contingency reserves and does notrequire an approval from stakeholders.Choice B is correct. The project manager should use the contingency reserves. This will mitigate the risk andallow the project to continue without delay.Choice C is incorrect. It is not a good idea to put the project on hold until truckers returns from strike. Such adelay will hit the project schedule very badly including delaying the completion of the project.Choice D is incorrect. The project manager should already have a mitigation plan for this risk.

What is Plan quality?

Carrying out of cost benefit analysis

Determining applicable quality standards and processes to satisfy the quality requirements

Flowcharting



D.

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B.

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B.

C.

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D.


Deriving a quality policy

Planning - Quality ManagementThe Quality Planning process involves identifying quality standards relevant to the project and determininghow to satisfy them.

You are the project manager for a seller who has been selected to construct an industrial kitchen for a large foodservice company. Before the contract negotiations, the buyer confides in you that design is not finalized, andthey want you to begin work with incomplete specifications. What type of contract should you ask for innegotiations?

Fixed price

Cost plus incentive fee

Time and materials

Cost plus fixed fee

Executing - Procurement ManagementThe major clue here is that the scope of work is not completely defined and they want you to begin workanyway. In that case, the project is at a higher risk, and there are a lot of unknowns. A time and materialscontract shifts much of that risk back to the buyer, and is the proper choice when entering unknown territory.

You are a project manager working on contract. The organization that’s contracted with your company is nothappy with the progress of the project to date. They claim that an important deliverable was overlooked and thatyou should halt the project and reassess how to meet this deliverable. You know that the customer has approvedall phases of the project to date. Which of the following statements is true?

You and your company may have to use problem-solving techniques such as arbitration and mediation toreach an agreement.

You and your company may have to use communication techniques such as arbitration and mediation toreach an agreement.

You and your company may have to use negotiation techniques such as arbitration and mediationto reach an agreement.

You and your company may have to use influencing techniques such as arbitration and mediation to reachan agreement.

Monitoring & Controlling - FrameworkNegotiation is working with others to come to an agreement. Arbitration and mediation are two forms ofnegotiation.

Which of the following must be completed before define scope?

Collect requirements

Schedule management plan

Estimate costs


Planning - Scope ManagementCollect requirements must be done before define scope, so we know what the deliverables must contain.

One of your teams currently has some production flaws. Which analysis tool will allow you to determine the cause-and-effect of the production faults?

A flowchart

An Ishikawa diagram

A Pareto diagram

A control chart

Monitoring & Controlling - Quality ManagementA) Choice A is incorrect. A flowchart will show how a process moves through the system, but not the cause-and-effect of the problems involvedB) The key words “cause-and-effect” equate to the Ishikawa diagramC) Choice C is incorrect as well. A Pareto chart maps out the causes and frequency of problemsD) Option D, a control chart, plots out the results of sampling, but it doesn’t show the cause-and-effect of



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problems

Your project is to build a shopping mall. The project must be completed by December 15th or your company willhave to pay a weekly penalty of $5,000. This is an example of which one of the following?

Cost constraint

Schedule constraint

Assumption

Penalty

Initiating - FrameworkThe project must be completed by December 15th, so this is an example of schedule constraint.

All of the following are inputs to the Determine Budget process EXCEPT?

Activity cost estimates

Scope baseline

Resource calendar

Reserve analysis

Planning - Cost ManagementThe inputs to the Determine Budget process are activity cost estimates, basis of estimates, scope baseline,project schedule, resource calendars, contracts, and organizational process assets. Reserve analysis is a tooland technique of this process, not an input.

A customer informed you that he wants to change a certain aspect of the project. What should you do first?

Understand the impact of the change

Adjust the project management plan and baselines to include this new information

Issue a change request

Communicate the change to any stakeholders impacted

Monitoring & Controlling - Integration ManagementPer the PMBOK there is a procedure to deal with changes and requests from a customer. Based on the optionsprovided, the first thing you should do is look at the impact of the change. The next thing would be to issuethe change request. Then if the change was approved, you would update the necessary project documentsand baselines. Then finally, you would inform the impacted stakeholders about the change and beginimplementation.

During which risk management process would you transfer a known risk?

Identify Risk

Perform Quantitative risk analysis

Plan Risk Response

Monitoring and control Risk

Monitoring & Controlling - Risk ManagementRisk response plan is used to plan how to handle risks on a project. For negative risks you can avoid, transfer,mitigate, or accept them. For positive risks you can exploit, share, enhance, or accept them. The projectteam plans for these risks during planning, but will implement the risk response plans during monitoring andcontrolling.

Which of the following is not true regarding the project charter?

The project charter is an official, written acknowledgement and recognition that a project exists.

The project charter should be published under the name of the project manager.

The project charter should be published under the name of a manager external to the project.

The project charter gives the project manager authority to assign organizational resources to the work ofthe project.



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Initiating - Integration ManagementPer the PMBOK Guide, the project charter should be published under the name of a manager external to theproject. The charter is NOT published under the project manager's name. According to the PMBOK the sponsoris considered to be external to the project, and thus is usually the name under which the charter is published.The remaining answers (A, C, and D) all correctly describe elements of the project charter.

Which of the following is a reason for adopting statistical sampling for inspection?

To reduce cost of quality control

To reduce cost of poor quality

To reduce cost of rework

To improve probability of acceptance

Monitoring & Controlling - Quality ManagementStatistical sampling involves a method of choosing a part of the population of work results for inspection.

Which of the following BEST describes the elements of a WBS Dictionary entry?

The definition of the work package including its Net Present Value (NPV).

Work Package ID and Name, Statement of Work, Required Resources, and Monte Carlo Analysis.

Work Package ID and Name, Statement of Work, Risk Register, Earned Value Calculation, ScheduledComplete Date, and Cost

Work package ID and Name, Statement of Work, Responsible Organization, Schedule Milestones,Quality Requirements, Code of Account Identifier, Required Resources, Cost Estimate.

Planning - Scope ManagementAnswer D is the correct answer. Choices A, B, amd C all have things that are not in the WBS including NetPresent Palue, Monte Carlo Analysis and Earned Value Calculation.

Which of these is an output from the Acquire Project Team process?

Staffing Management Plan

Project staff assignments

RAM

Organizational chart

Executing - Human Resources ManagementProject staff assignments is one of the outputs of the Aquire Project Team process.

When should administrative closure be carried out?

At the completion of each phase of the project

At the completion of project

At the completion of each deliverable

At the completion of each procurement contract on the project

Closing - Procurement ManagementA) Administrative closure activities should be carried out at the completion of each phase of a project. This isparticularly important and has a significant role in assessing whether the project can be continued into its nextphaseB) Choice B is incorrect because the profitability of the project will not be known in case the administrativeclosure is not conducted during the end of each phaseC) Choice C is incorrect. Administrative closure is final process of the project’s phase or a project and cannotbe processed after each deliverableD) Choice D is incorrect because administrative closure for the project will occur only once for every project orproject phase

While updating the project plan you find that a resource is being used 16 hours on one day in the project. Youdecide to shift some of his work to the next day. This is called:



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Resource leveling

Smoothing

Adjusting leads and legs

Resource allocation

Monitoring & Controlling - Time ManagementResource leveling is necessary when resources have been over-allocated, such as when a resources has beenassigned to two or more activities during the same time period; it is also used when shared or criticalresources are only available at certain times or are only available in limited quantities.

Which of the following would facilitate a larger number of responses to an invitation for bid?

Bidders conference

Advertising

Letter of intent

Single source order

Executing - Procurement ManagementA) Bidders' conference is to ensure a common and correct understanding of the scope of work being procured B) The purchaser may insert advertisements in newspapers, magazines, or in any other media meant for publicdistribution to secure a larger response to the inquiry for procurementC) Letter of intent is an intimation of intent to hire and it is not a tool for solicitationD) Single source order implies a preferred supplier of the goods or services and restricts competition

You are concerned about the performance of an individual on your team. You have noticed a recent increase indefects from activities this team member is responsible for. This is the first time that you have had any problemswith this particular team member. Which of the following methods should you choose to give your feedback?

Informal verbal

Formal verbal

Informal written

Formal written

Executing - Communications ManagementFor the first notice, the best communication type to use is informal verbal. In this case you would meet withthe team member, face to face if possible, to discuss the problem and try to find a solution. If the teammember continues to perform poorly, the second notice should be formal written.

You are the project manager and your company completes projects for other companies. Within your organizationthe project managers have the highest level of authority on a project. You are likely operating within what type oforganizational structure?

A functional structure

A weak matrix structure

A projectized structure

A company using an ISO 9000 program

Initiating - FrameworkIn a Projectized organizational structure the project manager has the highest authority level.

Which of the following is done during Verify scope?

Verify product correctness

Verify the WBS

Inspection

Performance measurement

Monitoring & Controlling - Scope ManagementVerify scope is the process of formalizing acceptance of the completed project deliverables. Inspection is atool used for this purpose. Verifying the correctness of the product relates to quality control, while verifyscope looks to see if requirements were met (via inspection).



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Which of the following can be displayed as an S-Curve?

Estimate at completion

TCPI

CPI and SPI


Planning - Cost ManagementThe Cost Performance baseline is often said to be displayed as an s-curve.The S-Curve is a graphic display of cumulative cost, labor hours, percentage of work, or other quantities,plotted against time. The S-Curve can also be used to show planned value, earned value, and actual cost ofproject work.

You are the project manager of the Everest Consulting Project. The project has a budget of $290,000 and isexpected to last three years. The project is now ten percent complete and on schedule. The project is currently$10,000 over budget. What is the BAC?

$280,000

$290,000

$300,000

$10,000

Monitoring & Controlling - Cost ManagementThe BAC is the budget at completion, which is given to you in the questions - it is $290,000.

Which of the following may specify procedures for close contract?

Procurement planning documents

Solicitation planning documents

Contract terms and conditions

Source selection methods

Closing - Procurement ManagementContract terms and conditions may prescribe contract close out procedures

Company culture, organizational structure, infrastructure and marketplace conditions are all examples of?

Enterprise Environment Factors

Organizational Process Assets

Project Management Body of Knowledge

Project Knowledge Areas

Initiating - FrameworkThese are examples of Enterprise Environment Factors.

The ________ skills of general management are often the ________ to do.

Soft, hardest

General, last

Hard, easiest

Tactical, hardest

Executing - Human Resources ManagementSoft skills, such as handling people, are difficult to learn. People skills are almost always the hardest to learnand to master, and usually must be done on the job. Technical skills are learned more easily and often taughtin school.

Two stakeholders, Mary and Joe, were arguing about when to start a particular activity on their project. Mary



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wants to wait 4 weeks until the project team can do more research, but Joe wants to start immediately. Ratherthan discussing it any further, they both just agree to start the activity in 2 weeks. What kind of conflictresolution technique does this situation indicate?

Confronting

Smoothing

Compromise

Avoidance

Monitoring & Controlling - Human Resources ManagementCompromise is finding solutions that bring some degree of satisfaction to both parties, but both parties mustgive something up. Confronting (problem solving) is where the 2 parties would sit down, explain both sides,and work out the problem.Smoothing is what politicians do - it is where everyone is distracted by an irrelevant comment that makeseveryone feel good, but doesn't address the problem.Avoidance (also known as withdrawal) is where one party either physically or emotionally leaves thediscussion.

Control charts are used for the:

monitoring and subsequent evaluation of process variations

determination of the mean and acceptable range of the variance

controlling project cost

controlling project delays

Monitoring & Controlling - Quality ManagementControl charts are used for the monitoring, controlling and evaluation of process variations.

Your project has not been going very well and the stakeholders funding the project have been complaining to youabout the performance of the project team. This is best described as:

360-degree reviews

External feedback

Performance reports

Team disagreement

Executing - Human Resources ManagementThe best answer is B. It is very important for you to get external feedback about the performance of yourproject team from external parties such as stakeholders.

Which of the following is the primary purpose of the project management plan?

To define the work to be completed to reach the project end date

To define the work needed in each phase of the project life cycle

To prevent any changes to the scope

To define how the project is executed, monitored, controlled, and then closed

Planning - Integration ManagementOf all the choices presented, D is the best choice. Project management plans communicate to the projectteam, the project sponsor, and stakeholders how the entire project will operate

All the following are tools and techniques of Estimate Costs EXCEPT:

Cost aggregation

Analogous estimating

Bottom-up estimating

Parametric estimating

Planning - Cost ManagementThe tools and techniques of the Estimate Costs process are expert judgment, analogous estimating,parametric estimating, bottom-up estimating, three point estimates, reserve analysis, cost of quality, projectmanagement estimating software, and vendor bid analysis. Cost aggregation is a tool and technique of theDetermine Budget process.



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This measurement is the value of work that has been completed to date.

EAC

VAC

EV

PV

Monitoring & Controlling - Cost ManagementEarned Value (EV) is the value of the work that has been completed to date.

Maslow's Hierarchy of Needs theory states that:

The strongest motivation for work is to provide for physiological needs.

Hygiene factors are those that provide physical safety and emotional security.

Psychological needs for growth and fulfillment can be met only when lower-level physical orsecurity needs have been fulfilled.

The greater the financial reward, the move motivated the workers will be.

Executing - Human Resources ManagementMaslows hierarchy of needs states that only when the lower level needs are met can you move to the nextlevel.

A leadership style in which the project manager shares problems with team members and formulates solutions as agroup is called:

Autocratic

Consultation in a group

Consensus

One-to-one consultation

Initiating - FrameworkConsensus leadership style is where the project manager shares problems with team members and formulatessolutions as a group.

Mentoring for the project manager will most likely come from which of the following?

Project Management International

American Society for Quality

The project management office

Subject matter experts

Initiating - FrameworkProject managers will most likely receive mentoring from the project management office (PMO).

A CRM software project has entered the closure phase on customer acceptance of the software. On reviewingproject performance and deliverables, the project manager determines that the software delivered exceeds theperformance criteria and also provides for functional features over and above the ones specified in therequirements specifications approved by the customer. Which of the following is a true assessment of the projectperformance?

The project has been very successful, as the customer has expressed delight.

The project has been unsuccessful, as it has provided more than what was called for.

The project is unsuccessful as it could have been more productive than actual expenditure incurred.

The project is successful as specifications have been exceeded without any impact to cost and schedulebaselines.

Monitoring & Controlling - FrameworkThe project is unsuccessful because it has been gold-plated, which means unnecessary money and effort wasexpended. The situation described does not talk about cost and schedule baseline performance. Customer



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delight is a goal but that should be achieved without gold-plating being added to the project.

Why is it necessary to archive project records?

It is a good practice

It is recommended by the project office

To support future projects

To document project performance

Closing - Integration ManagementProject archives are required to support future projects in the performing organization. Even though the otherchoices are also true, the best response is choice C.

Jon is the project manager of an office re-location project and is fed up with the several conflicts on his project.He tells the team: “Shut-up! I'm the boss. We are doing things my way from now on. If you don't like it, there'sthe door!" Which type of conflict resolution technique is he using?

Forcing

Problem-solving

Withdrawing

Compromising

Executing - Human Resources ManagementForcing is a win-lose situation in which one person forces thier decision on another.

Which of the following is true regarding the Organizational Breakdown Structure (OBS)

It cannot be used when you have a WBS

It should be determined by the HR department

It mimics the corporate organizational chart

It should be determined by the finance department

Executing - Human Resources ManagementThe project's OBS is structured around the firm’s departments or functional areas, which also appear on thecorporate organizational chart. According to the PMBOK, the OBS is structured around an organizationsdepartments, untis, or teams with the project activities or work packages listed under each department.

Which of the following is not an attribute of a project?

Creates a product, service, or results

Has no specific end date

Has a start date

Begins with a charter

Initiating - FrameworkA project does have a definite end date, operations do not.

Inputs to Develop Project Team include:

Human resource plan, enterprises environmental factors, organizational process assets

Project staff assignment, project management plan, resource calendars

Team performance assessment, enterprises environmental factors, organizational process assets

Project staff assignments, enterprises environmental factors, organizational process assets

Executing - Human Resources ManagementThe inputs to the Develop Project Team process are project staff assignments, project management plan, andresource calendars.



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What is Project Management?

It has a definite start date and end date

A temporary endeavor undertaken to create a unique product, service or result

The application of knowledge, skills, tools and techniques to project activities to meet projectrequirements

Project often utilized as means of achieving an organization’s strategic plan

Initiating - FrameworkAccording to the PMBOK guide, project management is defined as “the application of knowledge, skills, toolsand techniques to project activities to meet project requirements”.

What is the difference between cost budgeting and cost estimating?

Budgeting precedes estimating.

Estimates are more accurate than budgets.

Budgeting is allocating project cost estimates to individual activities.

Budgets are more accurate than estimates.

Planning - Cost ManagementIn cost estimating, estimates for each activity are prepared. In the next step, which is budgeting, allestimates are combined into one budget.

Cost budgeting involves allocating the overall project cost estimates to individual activities or work packagesto establish a cost baseline for measuring project performance.

Which of the following is not a part of administrative closure?

Collecting project records

Final performance report

Lessons learned

Verify Scope

Closing - Procurement ManagementVerify Scope is a part of project scope control and is carried out throughout the controlling phase of theproject management life cycle. Publishing the final performance report, collecting project records, andconcluding lessons learned are all done at administrative closure.

Which of the following best describes Independent Estimates

Check proposed pricing by procuring organization

Project budget for the project statement of work

Range of estimates as derived by rough order magnitude techniques

Average of prices received from prospective sellers.

Executing - Procurement ManagementIndependent estimates derived by the buyer are often referred to as "should cost" estimate for theprocurement. This is done to ensure correct pricing levels on the procurement.

When is MOST of a project’s budget spent?

Project Planning

Project Execution

Project Monitoring and Controling

Project Closing

Executing - FrameworkSince resources (people, materials, and machinery) are utilized during Project Execution, most of the projectmoney is spent in the Project Execution process group. This is where the work is getting done.



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Why are risk tolerances and thresholds important to identify in the risk management plan?

Tolerances and thresholds, when documented, can help to define the target by which the projectteam can measure the effectiveness of the risk response plan execution

Tolerances and thresholds help to define how often the risk management process will be performed

Tolerances and thresholds determine what tools and data sources will be used in risk management

Tolerances and thresholds provide the basis for budgeting the risk management process as well as defininghow risk activities will be recorded

Planning - Risk ManagementA) Choice A is correct. Tolerances and thresholds, when documented, can help to define the target by whichthe project team can measure the effectiveness of the risk response plan executionB) Choice B is incorrect because answer B references the timing that should be addressed in the riskmanagement plan. C) Choice C is incorrect as answer C references the methodology that should be identified in a riskmanagement planD) Choice D is incorrect as answer D touches on the budgeting and tracking that should be defined in the riskmanagement plan

What is the benefit of using a co-located team?

The project team is dispersed so the team is self-led

The project team is dispersed so communication increases

The project team is in the same physical location so their ability to work as a team is enhanced

The project team is in the same physical location so project costs are greatly reduced

Executing - Human Resources ManagementA) Choice A is incorrect because co-located teams are not dispersed for effective utilization of resourcesB) Choice B is incorrect communication process had to be simple and this can be achieved when the team isco-located and not dispersedC) When a project team is co-located, all of the project team members are in the same physical location inorder to increase their ability to work as a teamD) Choice D is incorrect because a co-located team does not ensure that costs are reduced. In somesituations, costs may be increased due to travel in order to bring all the team members together to completethe project

Which of the following could be an appropriate WBS code for a work package at the fourth level in a WBS wherethe top level is 1.0?

1.2.4

1.4

1.1.1.1

All above

Planning - Scope ManagementA The sequence mentioned is not correct and the number of levels would match to position digit and hencethe answer is wrongB 1.4 refers to fourth (4th) item of 2nd level and hence the answer is not correctC A work package at the fourth level would have a four-digit classification. Each level of the WBS is a smallersegment of the level above. Every descending level with greater detail of the work package would benumbered with increase in the position of the digitD There is a definite system that decides the numbering system and ‘all above’ is an incorrect answer

Senior management wants to estimate the costs of a project, but doesn't want to spend a lot of time on adetailed analysis. What option should you suggest?

what-if scenario

bottom-up estimating

design of experiments

analogous estimating

Planning - Cost ManagementThe correct answer is D. If you want to quickly estimate costs on a project you can use analogous estimating,which is when you use the total cost of a similar previous project as a baseline and make adjustments for anydifferences.



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Choice B is wrong, bottom-up estimating is more accurate, but is also slow and time consuming.Choices A and C are from other processes and don't apply here.

You are responsible for oversight and coordination of several interrelated projects, each of which has its ownproject manager. Your role is best defined as

Project Manager

Portfolio Manager

Program Manager

Functional Manager

Initiating - FrameworkThe best answer is choice C. A program is a group of projects managed in a coordinated way to obtainbenefits not available from managing each project individually.

The Distribute Information tools and techniques are

Communication management plan and distribute information tools

Project management methods and distribute information tools

Performance reporting and communication technology

Communication methods and information distribution tools

Executing - Communications ManagementThe tools and techniques of the Distribute Information process are communication methods and informationdistribution tools.

Your organization does not collect project cost. People are paid by positions, not by task. Which is the mostaccurate statement?

Earned value management is not applicable.

Cost variance can be calculated

Earned value Management is difficult to calculate

Schedule variance can be calculated

Planning - Cost ManagementSchedule variance can be calculated. Cost collection is not occurring so there cannot be any costmanagement. However, progress can be measured and therefore so can PV and EV.

Which of the following is true for a WBS?

Each descending level represents an increase in detail of work

Each ascending level represents an increase in detail of work

Level of detail does not change with position of work on the WBS

Each descending level represents a decrease in detail of work

Planning - Scope ManagementThe WBS is organized with increasing detail of work with each descending level in the structure. All otherstatements do not hold true for WBS.

Who is responsible for organizing training of the new staff on a project?

Human resources department

Project manager

Training department

Functional manager

Executing - Human Resources ManagementThe project manager is responsible for arranging any project-specific training required to address the projectneeds.



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Which of the following could be a primary cause of a contract change?

Change requests

Statement of work

Inspection results

Test procedures

Monitoring & Controlling - Procurement ManagementRequest for changes to scope, schedule, quality or other requirements are most likely to result in a contractchange

When is the best time to assign a project manager to a project?

As soon as a project is authorized

As soon as the scope statement is finalized

As soon as the WBS is completed

At any time during the project life cycle, depending on requirements

Initiating - Integration ManagementAnswer A is correct. In general, a project manager should be identified and assigned as early in the project aspossible.

The two closing process are :

Close procurement and Verify scope

Close Procurement and Close Project

Project closure and Team release

Release team and lessons learned

Closing - Procurement ManagementClose Project and Close Procurements are the two processes in the Closing process group.

Which of the following processes belong to the executing process group?

Scope verification

Develop project team

Quality control

Schedule development

Executing - Human Resources ManagementA) Scope verification falls within monitor and control process groupB) Develop project team is part of the executing processC) Scope verification is a monitoring and controlling process activityD) Schedule development falls within the planning process

During execution a non-critical path task is started later that its LS date, causing which of the following to occur?

The project’s critical path found during planning should be accelerated

Since the task is not critical it should be eliminated from the project and the resources applied to criticalpath

The critical path that was determined during planning may no longer be the critical path

No action is needed since the task is off the critical path

Monitoring & Controlling - Cost ManagementAnswer choice C is correct, at some point non-critical tasks can become part of the critical path if they arelate enough to use the entire float. Answer A is incorrect because we may have a different critical path nowas a result of the delay. Option B is wrong because non-critical path activities still have to be completed.Option D is wrong because the delay might put this activity on the critical path. Choice C is the only one weknow for sure.



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Larry tells his team that the best way to solve their current conflict is to find a middle ground. Larry is using whichconflict resolution technique?

Forcing

Withdrawing

Compromising

Smoothing

Executing - Human Resources ManagementWith compromising, neither party gets exactly what they want and both parties give something up. Ratherthan try to solve the problem, they simply meet in the middle.

The project team is arguing about the prospective sellers who have submitted proposals. One team memberargues for a certain seller, while another team member wants the project to be awarded to a different seller. TheBEST thing the project manager should remind the team to focus on in order to make a selection is:

Procurement documents

Procurement audits

Evaluation criteria

Procurement management plan

Planning - Procurement ManagementA) Answer A is incorrect, procurement documents are the documents that are submitted to prospective sellersand service providers to solicit their proposals for the work neededB) Answer B is incorrect, Procurement audit is an evaluation of the effectiveness of the supplier and theprocurement process itselfC) Answer C is correct. Evaluation criteria are the primary tools for evaluating potential sellers and should beused by the entire team in order to make a selection. If used properly, all team members should come to thesame choice of seller, because the criteria should be objective.D) Answer D is incorrect because the procurement management plan describes how the general procurementprocesses will be handled.

The Project Manager is involved in acquiring the project team on a highway expansion project. The ProjectManager is presently discussing salary, working hours, travel, and benefits. What is the key tool the ProjectManager is utilizing?

Staffing management plan

Organizational chart

Project team directory

Negotiations

Executing - Human Resources ManagementNegotiation is key in acquiring staff for a project. It can include salary, benefits, and job responsibilities. Astaffing management plan defines the staffing rules for the project, specifically when and how human resourcerequirements will be met. The project team directory shows who is on the team. The organizational chartshows reporting structures on the project.

The project manager is explaining the potential sequential phases of the project to the key stakeholders. What isthe project manager describing?

Project Kickoff Meeting

Stakeholders Meeting

Project Life Cycle

Product Life Cycle

Initiating - FrameworkThe project manager is explaining project life cycle, which is a collection of generally sequential or overlappingproject phases

You are working with a very vocal stakeholder who has a high influence on the project but holds little power. Howshould communication be best handled in this situation?



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Keep satisfied and use informal written communication methods

Keep informed and use informal written communication methods

Keep satisfied and use informal verbal communication methods

Keep informed and use informal verbal communication methods

Initiating - Communications ManagementKeep informed and use informal written communication methods. Since the stakeholder is very vocal it is bestto use a written communication method such as email so that all communication can be documented in case ofa dispute. According to the PMBOK, email is considered informal written.

You are the project manager for the construction of a model City Mall. Before you begin the Determine budgetprocess, what is needed?

Activity Costs estimates, Basis for estimation and project schedule

Estimate Activity Duration and Basis for estimates

Estimate at Completion and Budget at Completion

Parametric model used to arrive at the costs submitted

Planning - Cost ManagementActivity Cost estimates, Basis for estimation and project schedule are inputs to the cost budgeting process.Answer B, C, and D are all incorrect as they are not inputs to Determine Budget.

The features and functions of a product or service are considered ________, and the work that must be done todeliver a product/service as the output of the project is considered ________.

Project scope, Product scope

Requirements, Deliverables

Product scope, Project scope

Scope management plan, Project management plan

Planning - Scope ManagementThe correct answer is C. Product scope describes the features and functions of the product or service,whereas project scope describes the work that must be done to deliver a product/service as the output of theproject.

The total float on the project is 5 weeks and SPI is greater then 1. Status indicates that

more work was performed than planned

Critical path work is behind schedule

Critical path activities are on schedule, but non-critical activities are behind schedule

less work was performed than planned

Monitoring & Controlling - Cost ManagementMore work is performed than planned, since the Schedule Performance Index is greater than 1.0.

A project can have many risks with high impact scores, but have an overall low risk score. How is this possible?

The risk scores are graded on a bell curve

The probability of each risk is low

The impact of each risk is not accounted for until it comes to fruition

The risks are rated HML

Planning - Risk ManagementA) Choice A is incorrect and not relevant to the scenarioB) A risk can have a very high impact on the project, but inversely can have an extremely low probabilityscoreC) Choice C is not a true statement as each risk is accounted forD) Choice D is incorrect. A model using high, medium, and low versus a numbering system would not alter theoverall high or low risk score of the project



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B.

C.

D.


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C.

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B.

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D.


Who is responsible for team development?

Project manager

Functional manager

Stakeholders

Entire project team

Executing - Human Resources ManagementThe project manager owns the responsibility of managing team development

A project manager is about to hold a meeting with stakeholders related to the status of a large project for buildinga new highway. The highway project is running behind schedule and over budget, and the project manager mustdeliver the message to the stakeholders. What kind of communication does this meeting represent?

Nonverbal

Paralingual

Informal Verbal

Formal Verbal

Executing - Communications ManagementMeetings are always classified as informal verbal regardless of how important the message may seem.

You recently published the scope statement and the supporting detail. The supporting detail contains all of thefollowing except:

Constraints

Exclusions

Code of accounts

Assumptions

Planning - Scope ManagementSupporting details to the scope statement include project exclusions, assumptions, constraints, deliverables,product scope description, and product acceptance criteria. The code of accounts is assigned to the elementsduring the Create WBS process.

Co-location can help with:

Bringing customers together in project

Bringing all team members together at one place

Shifting a project from one location to new location

Shifting part of the team to another country to reduce cost

Executing - Human Resources ManagementCo-location is organizational placement strategy where the project team members are physically located closeto one another in order to improve communication, working relationships and productivity.

You are making sure that the correct quality control processes and procedures are followed during your project.Which of the following processes are you engaged in?

Perform Quality Assurance

Scope Verification

Perform Quality Control

Manage Project Team

Executing - Quality ManagementA) Perform Quality Assurance involves making sure that correct processes are followed with regard to qualitycontrolB) Scope Verification involves obtaining acceptance of the deliverableC) Perform Quality Control involves checking the deliverables to ensure compliance according to the requiredquality specifications of the projectD) Manage Project Team involves human resource management for the project. Also, with regard to



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B.

C.

D.


A.

B.

C.

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B.

C.

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B.

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D.


performance, you take action when you see that a project team member is not performing

You can determine whether requirements have been met by using ________.

Quality audits

Inspection

WBS

Scope Statement

Monitoring & Controlling - Scope ManagementChoice A is not correct because quality audits do not test completeness of requirements. Quality audits testto see if the quality processes and procedures are being properly followed.Choice B is correct, because the question is describing the Verify Scope process, which is when you would usethe Inspection tool and technique.Choice C is not correct, the WBS breaks the project into manageable components and cannot determinewhether requirements have been met. Choice D is incorrect because scope statement defines project scope description and product acceptancecriteria

A contract is signed with a vendor and work has begun. Halfway through the project, the customer decides toadd features to the workflow software. This addition of features will require changes to the signed contract. Whohas the authority to change the contract?

Sponsor

Project Team

Customer

Contract Administrator

Monitoring & Controlling - Procurement ManagementAnswer D is correct. Contract administrator’s main responsibility is to protect the integrity and purpose of thecontract. The contract administrator has the authority to change the contract.

The information setting forth how to execute the project are found in the _____________

Scope Statement

Project Management Plan

SOW

Charter

Executing - Integration ManagementA Option A is incorrect as Scope Statement defines about only work to be done and does not describe how toprocessB The project management plan is the final document to be created before the execution of the project. Assuch, the final choices of the planning team are shown in itC SOW is the initial work description document and does not contain any details about project plan andexecution and this is incorrect answerD Charter is the document that authorizes the project and does not contain any activity about project plan orproject execution and it’s wrong answer

You are documenting the effectiveness of risk responses on your project. What tool and technique are youcurrently using?

Lessons learned

Documentation reviews

Risk audits

SWOT analysis

Monitoring & Controlling - Risk ManagementYou are performing the Monitor and Control Risks process. Risk audits examine and document the effectivenessof risk responses in dealing with identified risks and their root causes, as well as the effectiveness of the riskmanagement process. Risk audits may be included during routine project review meetings, or separately in riskaudit meetings.



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B.

C.

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Documentation reviews and SWOT analysis are tools and techniques used to identify risks. You may documentlessons learned as a result of this process as an output, but the questions was asking what tools andtechniques you are using.

As a project manager, you are in the process of creating a list of all the project team members, their roles andcommunication information. This information should reside in the:

Project Plan

Project Team Directory

Performance Reports

Communications Plan

Executing - Human Resources ManagementProject team directory: A documented list of project team members, their project roles and communicationinformation

What is the difference between project reports and performance reports?

Both mean the same thing.

Project reports are meant for customers while performance reports are meant for review within the team.

Project reports describe the status and issues while performance reports assess variances fromproject objectives.

Project reports are on a weekly frequency and performance reports are event driven.

Monitoring & Controlling - Communications ManagementProject reports reflect project status and issues while making no assessment on the project performanceobjectives. Performance reports include variance or trend analysis and predict future project performance withreference to the planned objectives.

When it comes to changes the project manager’s attention is BEST spent on:

Making changes

Tracking and recording changes

Informing the sponsor of changes

Preventing unnecessary changes

Initiating - FrameworkProject managers should be proactive. The only proactive answer here is preventing unnecessary changes.

Which of the following BEST describes benchmarking?

Calculating the return on investment of purchasing a new piece of equipment

Determining the scope of work and measures to ensure the scope is met

Performing a root cause analysis on the quality problems that have occurred on the project

Reading project management journals each month and looking for past projects to help determinequality measures for future projects

Executing - Quality ManagementBenchmarking involves comparing actual or planned project practices to those of comparable projects toidentify best practices, generate ideas for improvement and provide a basis for measuring performance. Thestandards from professional associations could be used as well.

Configuration management is a process for applying technical and administrative direction and surveillance of theproject implementation. Which activity is not included in configuration management?

Controlling changes to the project deliverables

Scope verification

Automatic change request approvals

Identification of the functional and physical attributes of the project deliverables



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B.

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D.


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Monitoring & Controlling - Integration ManagementChoice A is incorrect. Controlling changes pertaining to deliverables are part of configuration management.Choice B is incorrect. Scope verification is an essential element in configuration management and it will be aused to help close the project.Choice C is the right answer. Many projects will not have this feature in its configuration management becausethe changes have to be reviewed by the concerned persons before approving.Choice D is incorrect. Configuration management does perform the action specified in choice D.

Which of the following is NOT included in a cost of quality calculation?

Team members’ time spent finding and repairing defects

Quality managers’ time spent writing quality standards

Project managers’ time spent creating the project management plan

Team members’ time spent reviewing specifications, plans and other documents

Planning - Quality ManagementCost of quality is what you get when you add up the cost of all of the rework, prevention and inspectionefforts.

What will the project manager create as a result of developing the project team?

Team-building activities

Performance enhancements

The team becoming friends after the project is complete

Smoothing

Executing - Human Resources ManagementDeveloping the project team can happen throughout the project. Generally speaking, the project managertakes a group of strangers (or at least people who are possibly unfamiliar with one another) and turns theminto a cohesive team, thus resulting in performance improvement. This is the EEF update that derives from thisprocess.

What are the inputs to the Develop Project Charter process?

Contract, project SOW, and business case

Project SOW, enterprise environmental factors, and organizational process assets

Project SOW, business case, and organizational process assets

Contract, project SOW, business case, enterprise environmental factors, and organizationalprocess assets

Initiating - Integration ManagementDevelop Project Charter has five inputs, and they are project SOW, business case, contract, enterpriseenvironmental factors, and organizational process assets.

Kimberly is creating a bottom-up budget. What are the potential drawbacks?

It is inaccurate

It is very time consuming

It is hard to report

It is difficult to budget for unknown risks

Planning - Cost ManagementBottom-up budgets are calculated by estimating and adding up each individual component to come up with atotal. The main drawback is they are very time consuming. However, they are very accurate.

Which method would use the metric of "$1400 per metric ton" as part of the estimate?

Top-down estimation

Parametric estimation

Bottom-up estimation



D.

A.

B.

C.

D.


Analogous estimation

Planning - Cost ManagementAnswer B is correct. This is an example of parametric estimating, as the "$1400 per metric ton" represents aparameter that could predict the cost of the resource based on the number of metric tons needed.

You have an excellent idea for a new project that can increase productivity by 20 percent in your organization.However, management declines to approve the proposed project because resources are already devoted to otherrelated projects. You have just experienced what?

Management by exception

Management Reserve

Program Management

Parametric modeling

Initiating - FrameworkChoice A is incorrect because this is a management theory to manage people and problemsChoice B is incorrect as it is an amount of time and money reserved for unknown risk in your projectProgram Management is used by management to make decisions regarding which projects or resources shouldbe prioritized to achieve the best overall outcome for the program.Choice D is incorrect as it is a model to estimate costs, such as cost per ton, or cost per hour.

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exam central pmp part 1

Documents

project closing process

process improvements

planning process

incorrect questions

monitoring controlling

d final score

root cause

current project