example dealer process flow and vims 3g

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  • 8/13/2019 Example Dealer Process Flow and VIMS 3G

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    Customer

    HIM is part of the hardware sold

    with Minestar FC that are added

    to the truck. HIM is programmed

    to download and transmit VIMS

    underscore files to the Minestar

    Server. The frequency of

    downloads needs to be

    determined?

    Machines to be Equipped with

    Third Party Radio System (TBD)

    Minestar Fleet Commander

    onboard hardware consists ofonboard display,GPS and HIM

    VIMS Underscore files

    VIMS underscore files sent by the HIM box are

    placed into a unprocessed folder on the Minestar

    Server. MQ file transfer program is installed to

    send copies of the files to the Dealer/Caterpillar?

    This has to be decided?

    All Downloads will also be saved on a back up

    file at the mines server.

    Condition Based Reporting

    Condition Monitoring

    CMS merges new

    files received

    every hour

    Automated Reports will beGenerated and delivered to

    help plan PMs and

    schedule Work Orders.

    Service Manager

    communicates technician

    findings to CM thatvalidates repair process.

    Work Order Generated

    and Assigned

    Service Mgmt meet daily

    on planning and

    prioritization of

    recommendations.

    DLR Technician prov ides the

    Expertise to Carry Out theRecommendations report back

    results to Service Manager.

    Upcoming Plan and Job Completion

    Repair made at the pre-determined time.

    Developing a plan

    for most efficient

    utilization of

    equipment, parts

    and resources.

    DEALER Condition

    Monitoring also tracks

    completed jobs and

    identifies Best Practices

    HIM Module/

    Communicator

    Caterpillar CMS

    Server

    Key Process

    Dealer Condition Monitoring

    Analysis of multiple elements of CM

    are turned into recommendations.

    Learning from failures will be logged

    for Continuous Improvement.

    CMS allows

    multiple dealer

    users to see the

    same dataset forvalidation of

    recommendation

    Key

    Process

    Key Process

    Minestar FC, events, payload,

    channel polling, location for

    Rosemont take action on

    application or operationalissues.

    DEALER NAME

  • 8/13/2019 Example Dealer Process Flow and VIMS 3G

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    Cell Modem Amp + Antenna Cell Tower

    Laptop running the

    VIMS3G downloadscript in Peoria. This is

    temporary until

    Communicator/ XIM

    functionality is

    imbedded within

    VIMS3G.

    Est. Oct 2010

    CMS Server Dealer FTP or

    M* Server

    VIMS 3G Electronic Data Flow Interim & To Be Process

    Interim Process

    Corrected Process

    Users

    Dealers

    Engineers

    Product Support

    Users

    Dealers

    Sites

    Upon release of New

    VIMS3G Est Oct 2010

    with imbedded

    Communicator/HIM

    functionality will allow

    push or pull to any

    server internal or

    external. Just like the

    previous VIMS versions

    with Communicator/

    XIM does today.

    Affected Products

    793F,795F,797F

    Corrected ProcessInterim Process

    MQ File

    Transfer

    FTP to FTP

    File Transfer