exampple apple

Upload: rojabommala

Post on 04-Jun-2018

216 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/13/2019 Exampple Apple

    1/50

    2011 University of St. Thomas, Opus College of Business

    Apple: Strategic Management Case StudyHank, Kakie, Sandy, Abdi & El Haddi

    Strategic Management, UST Executive MBAFall 2012

  • 8/13/2019 Exampple Apple

    2/50

    2

  • 8/13/2019 Exampple Apple

    3/50

  • 8/13/2019 Exampple Apple

    4/50

    4

    Misdirection

    Core Values Revealed

    No External Agencies

    = No Disclosure= What Life?

    Internal Teams

    1. 2.3.

    4. Innovation5. Research

  • 8/13/2019 Exampple Apple

    5/50

    5

  • 8/13/2019 Exampple Apple

    6/50

    Created 600,000 Jobs in the US

    New announcement by Tim Cook

    Assembled in the USA

    By itself, Apples iTunesand App stores make more money than The New YorkTimes; Simon & Schuster, which publishes the best-selling Steve Jobs biography;

    Warner Bros. film studios, which owns the popular Batman film franchise; and TimeInc., the largest magazine publisher in the U.S. Combined.

    -Edmond Lee - Bloomberg

    Recent News: Jobs by Jobs

    6

  • 8/13/2019 Exampple Apple

    7/50

    7

    Apple, Inc.

    Now Founded 1977 HQ Cupertino, Ca. The Mother ship Largest U.S. company ever

    72,000 Employees 34 Patent Applications in October 80% of revenue is from new products sold from

    Mid Sept to M/E Oct

    Competencies1. Simple, Well Designed, User friendly

    2. Innovative Culture of Design3. Loyal Customers4. Technology iOS5. Energy Efficient

    Apple, Inc.

  • 8/13/2019 Exampple Apple

    8/50

    8

    Apple, Inc.

    1. Operational Focus - Willing to release incomplete products2. Wall Street - Engaging to increase dividends3. Shifting Values - MBA vs. Liberal Arts

    4. Relaxed Atmosphere - Leadership quiet yet demanding5. Highly Ethical ?- Some might question

    Procurement Vendors

    Internal Assessment

  • 8/13/2019 Exampple Apple

    9/50

    Leadership

  • 8/13/2019 Exampple Apple

    10/50

    10

    Governance

    $50k per yearServe one-year terms

    3 Committees

  • 8/13/2019 Exampple Apple

    11/50

    Apple's board of directors has three committees:

    The Audit and Finance committee members are Ronald D. Sugar, Ph.D.(Chairperson), Robert A. Iger, and Arthur D. Levinson, Ph.D.

    The Compensation committee members are Andrea Jung (Chairperson),William V. Campbell, Millard S. Drexler, and Albert Gore, Jr.

    The Nominating and Corporate Governance committee members areWilliam V. Campbell (Chairperson), Millard S. Drexler, and Albert Gore, Jr.

    11

    Committees

  • 8/13/2019 Exampple Apple

    12/50

    12

    Foxconn

    Product Quality

    Privacy

    Sustainability

    Intellectual Property Theft

    Patents

    Ethics

  • 8/13/2019 Exampple Apple

    13/50

    13

  • 8/13/2019 Exampple Apple

    14/50

    14

    Management Effectiveness

    Revenue per Employee $2,023,349

    Net Income per Employee $539,528RIA % (Net) 28.08ROE % (Net) 42.15ROI% (Operating) 55.79

    Profitability Ratios

    Gross Margin 44%Operating Margin 35%EBITA Margin % 38%Calculated Tax Rate % 25%Profit Margin (TTM) 27%

    Valuation Ratios

    Price/Earnings (TTM) 15.19Price/Book (TTM) 53.3

    Price/Cash Flow (TTM) 12.46Asset Management

    Total Asset Turnover 1.05Receivables Turnover 10.13Inventory Turnover 112.12Prop Plant & Equip Turnover 13.26

    Cash & Equivalents Turn 14.98

    Financial Analysis

  • 8/13/2019 Exampple Apple

    15/50

    15

    80% 2012 revenue from new products sold Mid Sept to Oct 31 - CNBC

    Industry Ratio Comparisons

  • 8/13/2019 Exampple Apple

    16/50

    16

  • 8/13/2019 Exampple Apple

    17/50

    17

    Reinvention

    Change is Inevitable?

  • 8/13/2019 Exampple Apple

    18/50

    18

    Release history

  • 8/13/2019 Exampple Apple

    19/50

    LEADING INDICATORS

    &

    DEMAND DRIVERS

    19

  • 8/13/2019 Exampple Apple

    20/50

    D = f(li1, li2, li3, , lin)

    Market Share: Stable

    Search trends as an early indicator: Who has it? Networking effect

    Sharing

    Social NetsSocial Networking capabilities 20

    Demand

    And Adoption

    Rate

    Demand as a F(x) of leading indicators

  • 8/13/2019 Exampple Apple

    21/50

    Demographics

    World Progress Indicators

    21

    Economic Leading Indicators

  • 8/13/2019 Exampple Apple

    22/50

    Product Drivers:

    22

    Leading Indicators: Product Drivers

  • 8/13/2019 Exampple Apple

    23/50

    23

    ANDROID

    iPhone

    Mobile browser counter as a leading indicator ?

  • 8/13/2019 Exampple Apple

    24/50

    EXTERNALITIES

    24

  • 8/13/2019 Exampple Apple

    25/50

    25

    Smart Phones: Competitors

  • 8/13/2019 Exampple Apple

    26/50

    26

    iPhone, Droid or Windows Phone ?

  • 8/13/2019 Exampple Apple

    27/50

    27

    Mobile computing: Laptops & Notebooks

  • 8/13/2019 Exampple Apple

    28/50

    28

    Banking: $$$$$$$$

    Educational Financing

    Distribution

    Kiosks Digital

    Cloud Direct Apple Stores Retail VARS Education

    App developers Effective Designers Infrastructure

    Talent (Well trainedworkforce)

    Apple University $$$$$$$$$$$$$$$ Manufacturing,

    Suppliers, Partners

    (100+)

    iPhone

    iPadiCool

    PatentsDesign

    Manufacturing

    R&D,

    IPInnovation Marketing

    Quality

    Value Chain & Business Model

  • 8/13/2019 Exampple Apple

    29/50

    Design Miniaturization

    Security

    Ease of Use

    Reliability

    Marketing

    29

    Open Systems

    Improve + Innovate

    Closed Systems

    Cool! SecureReliable

    Reduced Cost of production

    Improved Sales & Margins

    V

    A

    L

    UE

    ++

    +

    $$

    $

    FreeBSD

    Key Success Factors

  • 8/13/2019 Exampple Apple

    30/50

    30

    B2B Market B2C Market

    BOP $

    Enterprise + Government

    SMB$$$$$ Class

    $$$$$$ Affluent

    Premium PricingEducation

    Target Market

    G

  • 8/13/2019 Exampple Apple

    31/50

    INDUSTRY GROWTH & MARKET SHARESmart Phones: 71% CAGR for the next 4 yrs.

    Cloud computing: 20% CAGR

    Mobile dev. in general: 25%

    31

    *nomic

    02

    *provisioning

    Carrying

    Capacity ???

    Convergence

    Value Chain & Business Model

  • 8/13/2019 Exampple Apple

    32/50

    0

    10

    20

    30

    40

    50

    60

    70

    iPhone Android Other

    2011

    2012

    32

    Smart Phone: Market share growth

    The mobile worldwide market in 2010

  • 8/13/2019 Exampple Apple

    33/50

    33

    X

    Apple as a Mobile browser leader In 2010

    The mobile worldwide market in 2010

  • 8/13/2019 Exampple Apple

    34/50

    34

    X X

    X

    X

    X

    iPhone Mobile market share 2012

  • 8/13/2019 Exampple Apple

    35/50

    Apple has 68% of the tablet market

    Cannibalization of iPad by the mini iPad?

    Google & Others TabletsOpen source to the rescue?

    App store: Closed platform ?

    35

    What about the iPad ?

  • 8/13/2019 Exampple Apple

    36/50

    36

    OPPORTUNITIES THREATS

    Rapid Technological Changes

    Highly Competitive Market

    Continual Timeliness of R&DPatent/Copyright Violation

    Multiple Distribution Network Weak

    Outsourcing manufacturing

    New Management (Midas touch?)

    Growing demand:

    Education

    Enterprise and Government

    ConsumersMobility & Nomadic computing

    Media devices

    TV, Tailored Shows, MOD

    Growing incomes in ASIA and other

    emerging nations.

    External Scanning Analysis

  • 8/13/2019 Exampple Apple

    37/50

    37

    Industry EnvironmentSociocultural Forces

    Political-Legal Risk

    Economies

    Technological Factors

    Workers at an Apple supplier facility in Shanghai

    assemble parts for the MacBook Pro

    Societal Constraints

  • 8/13/2019 Exampple Apple

    38/50

    38

    Niche MarketINNOVATION

    High Advertising Budget

    Patent ViolationsChina/othersStrong BrandFAKE iPhone anyone?

    Global DemandExisting Patents(i.e.Googles 17000!)Supply Costs

    Supply ShortagesPrice IncreasesOutsourcing Process

    High Customer LoyaltyHigh DemandUniqueness

    Buyers

    SubstitutesSuppliers

    New Entrants

    Industry Competitors

    Porters Five Forces

  • 8/13/2019 Exampple Apple

    39/50

    39

    Apples Sustainable Product Differentiation

    Cost of Apple Product

    Apple Pursues Niche Market

    Differentiation Strategy

    Defensive

    Pass Cost on to Customers

    Oligopoly Market (Niche)

  • 8/13/2019 Exampple Apple

    40/50

    Capabilities

    VISION 2020

    Future Goals Current Strategy

    Assumptions NewTechnology

    Innovative Products

    Creative Solutions

    Strong Market Position

    Diversified Portfolio

    Inspire the World, Create the Future

    Robust Top Line Growth

    Fluctuating operating & net profits

    (S)

    (W)

    Segmentation

    Targeting

    Positioning

    Promote new Value for Core Networks Industry

    Partners

    Employees

    Expand Global Penetration (SW Asia)

    Promote Top Line Products

    Company that goes after its goals

    Change = ActionSame Threats as all Competition

    Raw Material Pricing

    Intense competition

    Increasing regulations

    Competitive Analysis - Porter

    TOWS Matrix: Strengths/Opportunities

    TOWS Matrix: Strengths/Opportunities

  • 8/13/2019 Exampple Apple

    41/50

    TOWS Matrix: Strengths/Opportunities

    41

    TOWS Matrix: Strengths/Opportunities

    External

    Scanning

    Internal

    Assessment

    Opportunities

    1. Demand in Education2. Demand in Enterprise & Government3. General Use Demand

    4. Demand for Mobile Communications5. Demand for Media Devices6. APPLE Television7. Strong growth opportunities in emerging nations8. Rising wages in China

    Strengths

    1. Global Company2. Strong Brand Image

    3. Diverse Distribution Avenues

    4. Design, Manufacturing & Marketing

    expertise

    5. Wide Market Circle

    6. Reputation for Innovation7. Master with 3rdparty digital content

    8. Compatible with Windows platform

    9. Horizontal and Vertical Integration

    10. Financially Sound

    11. Entrepreneurial culture

    12. Customer loyalty

    S/O Strategies: GROWTHContinue aggressive international growth

    strategies S1-O7

    Strengthen partnerships with Education S12-O1

    Increase APPLE television content S4/S6-O6

    Capitalize on the smart-phone revolution S4,S7-O4,O7

    Continue to aggressively develop mobile app

    market S6-O4,O5,O7

    TOWS Matrix: Strengths/Threats

  • 8/13/2019 Exampple Apple

    42/50

    42

    TOWS Matrix: Strengths/ThreatsExternal

    Scanning

    Internal

    Assessment

    Threats

    1. Industry constantly evolving2. Highly Competitive Market3. Outsourcing Difficulties

    4. Inability to meet R&D requirements5. Imitation of Apple products6. Violation of patents and copyrights

    Strengths

    1. Global Company2. Strong Brand Image3. Diverse Distribution Avenues4. Design, Manufacturing & Marketing

    expertise5. Wide Market Circle6. Reputation for Innovation7. Master with 3rdparty digital content8. Compatible with Windows platform9. Horizontal and Vertical Integration10. Financially Sound

    11. Entrepreneurial culture12. Customer loyalty

    S-T Strategies: External Fix-it

    Aggressively pursue new product

    development i.e.; wearable & pen

    computing S6-T4

    Strengthen partnerships with band widthvendors i.e.; international market S1-T1-T2

    Evaluate niche market concentration S12-

    T1,T2

    Eval Backward/FWD Integration (S9:T3)

    TOWS Matrix: Weaknesses/Opportunities

  • 8/13/2019 Exampple Apple

    43/50

    43

    TOWS Matrix: Weaknesses/Opportunities

    External

    Scanning

    Internal

    Assessment

    Opportunities1. Demand in Education2. Demand in Enterprise & Government3. General Use Demand

    4. Demand for Mobile Communications5. Demand for Media Devices6. APPLE Television7. Strong growth opportunities in emerging nations8. Rising wages in China

    Weaknesses

    1. Subject to supply shortages & price

    increases

    2. Difficulty controlling outsourcing processes

    3. Accusations of infringement upon patents of

    other organizations

    4. Dependence on iPhone and iPadlimited

    variants

    5. Lack of different price points with products

    6. Dependence cellular network providers

    7. Cost of product

    W-O Strategies: Internal Fix-it

    Improve domestic supply chain (W1-O3)

    Aggressively continue to pursue R&Dproduct development (W4-O1-07)

    Continue to develop superior product(s)

    at lower cost point (W7-O7)

    TOWS Matrix: Weaknesses/Opportunities

    TOWS M i W k /Th

  • 8/13/2019 Exampple Apple

    44/50

    TOWS Matrix: Weaknesses/Opportunities

    44

    Internal External

    Scanning Assessment

    Threats

    1. Industry constantly evolving

    2. Highly Competitive Market3. Outsourcing Difficulties4. Inability to meet R&D requirements5. Imitation of Apple products6. Violation of patents and copyrights

    Weaknesses

    1. Subject to supply shortages & price

    increases

    2. Difficulty controlling outsourcing processes

    3. Accusations of infringement upon patents

    of other organizations4. Dependence on iPhone and iPadlimited

    variants

    5. Lack of different price points with products

    6. Dependence cellular network providers

    7. Cost of product

    W-T Strategies: Eliminate/Survival

    Strive to avoid patent infringement within

    tech community (W3-T4,T6)

    TOWS Matrix: Weaknesses/Threats

  • 8/13/2019 Exampple Apple

    45/50

    Relative sales growth rate: g = 100(Sn - S(n-1) ) /Sn-1

    45

  • 8/13/2019 Exampple Apple

    46/50

    46

    Flush with Cash: Lets do Backward andForward Integration

    Backward Integration: Purchase of carriers

    i.e. Nortel Networks (Done!)

    WiMAX?

    Cable or others with a market cap of

    100B?

    Forward Integration:

    Kiosks

    Service Providers

  • 8/13/2019 Exampple Apple

    47/50

    47

    Conclusion

  • 8/13/2019 Exampple Apple

    48/50

    48

    LOW COST DIFFERENTIATION

    BroadTarget

    Low cost Differentiation

    NarrowTarget

    Cost focus

    Focused differentiation

    Competitive Advantage

  • 8/13/2019 Exampple Apple

    49/50

    Factory Orders Report Gross Domestic Product (GDP)

    Housing Starts

    Industrial Production

    Jobless Claims Report

    Money Supply

    Mutual Fund Flows

    Non-Manufacturing Report

    Personal Income andOutlays

    Producer Price Index (PPI)

    Productivity Report

    Purchasing Managers Index (PMI)

    Retail Sales Report

    Trade Balance Report

    Wholesale Trade Report

    49

    Economic Indicators

    http://www.investopedia.com/university/releases/factory-orders.asphttp://www.investopedia.com/university/releases/gdp.asphttp://www.investopedia.com/university/releases/housingstarts.asphttp://www.investopedia.com/university/releases/productioncapacity.asphttp://www.investopedia.com/university/releases/joblessclaims.asphttp://www.investopedia.com/university/releases/moneysupply.asphttp://www.investopedia.com/university/releases/mutualfundflows.asphttp://www.investopedia.com/university/releases/servicereport.asphttp://www.investopedia.com/university/releases/personalconsumption.asphttp://www.investopedia.com/university/releases/personalconsumption.asphttp://www.investopedia.com/university/releases/ppi.asphttp://www.investopedia.com/university/releases/productivity.asphttp://www.investopedia.com/university/releases/napm.asphttp://www.investopedia.com/university/releases/retailsales.asphttp://www.investopedia.com/university/releases/tradebalance.asphttp://www.investopedia.com/university/releases/wholesaletrade.asphttp://www.investopedia.com/university/releases/wholesaletrade.asphttp://www.investopedia.com/university/releases/tradebalance.asphttp://www.investopedia.com/university/releases/retailsales.asphttp://www.investopedia.com/university/releases/napm.asphttp://www.investopedia.com/university/releases/productivity.asphttp://www.investopedia.com/university/releases/ppi.asphttp://www.investopedia.com/university/releases/personalconsumption.asphttp://www.investopedia.com/university/releases/personalconsumption.asphttp://www.investopedia.com/university/releases/servicereport.asphttp://www.investopedia.com/university/releases/servicereport.asphttp://www.investopedia.com/university/releases/servicereport.asphttp://www.investopedia.com/university/releases/mutualfundflows.asphttp://www.investopedia.com/university/releases/moneysupply.asphttp://www.investopedia.com/university/releases/joblessclaims.asphttp://www.investopedia.com/university/releases/productioncapacity.asphttp://www.investopedia.com/university/releases/housingstarts.asphttp://www.investopedia.com/university/releases/gdp.asphttp://www.investopedia.com/university/releases/factory-orders.asp
  • 8/13/2019 Exampple Apple

    50/50

    Business Outlook Survey

    Consumer Confidence Index (CCI)

    Consumer Credit Report

    Consumer Price Index (CPI) Durable Goods Report

    Employee Cost Index (ECI)

    Employee Situation Report Existing Home Sales

    50

    Economic leading indicators: work in tandem!