exchange cloud tco analysis (quantix)

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dTCO Analysis of Internal vs Cloud Email Delivery Platforms

* CAPEX includes annual cost of money at 5. %. All costs based on appropriate

best of breed technology & management.

3yr Total

£ 167,551

On behalf of Acme Gizmo PLC, Quantix has performed an analysis of available Email delivery methods. Based on the specific details

of the business, this document serves to demonstrate the financial and service benefits available by leveraging advances in

technology since the last Email system investment.

Key considerations in this analysis are Total Cost of Ownership, Service Availability, flexibility and Information Security.

£ 50,072

Internal Exchange Server vs Exchange Cloud

Servers, storage, DR, licensing, filtering,

install = £115,775

Systems support, power, and HW/SW

maintenance = £17,258

Exchange Cloud setup = £1,790

Annual 24x7 Managed Service = £16,094

CAPEX + OPEX*

£-

£20

£40

£60

£80

£100

£120

£140

£160

£180

Th

ou

san

ds

Implementation

Backup & DR

Power & Cooling

Exchange licensing

Server licensing

Server Antivirus

Mail filtering

Systems Support

Downtime

Storage Cost

HW Maintenance

Cost Category

Internal Exchange InfrastructureA traditional approach retaining ownership, management

and support of internal systems.

Requires puchase, install and management of hardware,

Exchange CloudA flexible 24x7 Private Cloud platform enabling SaaS with

99.9% SLA massively reducing the support overhead on the

internal IT team. No associated internal infrastructure to

vs

3yr Total Cost of Ownership Analysis

Business Analysis of Quantix Exchange Cloud Service

"The Exchange Cloud platform could

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A 2005 IBM survey of businesses delivering internal infrastructure based email found that in any 12

month period, there was a 75% likelihood of an unplanned outage, with the average outage being

32.1 hours.

Most of these outages were due to technological failures. The ExchangeCloud service is delivered

with no Single Point of Failure and UK based 24x7 Managed Support. This enables us to deliver a

99.98% SLA and that you don't have to worry about email outages.

IBM survey reveals 75% chance of outage on internal infrastructure.

Check compliance, investigate options,

manage 3rd party software, complete

audit survey, meet governance, spam

filters, etc...

Archiving, PCI Controls,

Encryption, Business

Continuity ...all included.

An Email outage on the

proposed DR platform carries

a potential business cost of £125k.

99.9% Availability SLA.

24x7 Support.

Max uptime, minimal cost.

Need to add users?

Purchase storage, replace servers,

cable rack, install software, config

systems, add to DR platform, etc...

Unlimited Cloud resource.

Scalable on-demand.

£-

£20

£40

£60

£80

£100

£120

£140

£160

£180

Exchange CloudInternal ExchangeT

ho

usa

nd

s

Implementation

Backup & DR

Power & Cooling

Exchange licensing

Server licensing

Server Antivirus

Mail filtering

Systems Support

Downtime

Storage Cost

HW Maintenance

Server Hardware

Cost Category







vs


Service Availability Flexibility Information Security


Scalability FlexibilityInformation Security


save Acme Gizmo PLC £117k, or 70%,

in TCO over 3 years."

14%

35%

19%

16%

16%Natural Disaster

Server Hardware

FailureConnectivity

Database

Corruption

SAN failure

Private & Confidential – Intellectual Property and Copyright owned by Quantix Limited

Telephone: 0115 9836 200 ● E-mail: [email protected] ● Website: www.exchangecloud.co.uk

£-

£20

£40

£60

£80

£100

£120

£140

£160

£180

Exchange CloudInternal ExchangeT

ho

usa

nd

s

Implementation

Backup & DR

Power & Cooling

Exchange licensing

Server licensing

Server Antivirus

Mail filtering

Systems Support

Downtime

Storage Cost

HW Maintenance

Server Hardware

Cost Category







vs


Service Availability Flexibility Information Security


Scalability FlexibilityInformation Security


save Acme Gizmo PLC £117k, or 70%,

in TCO over 3 years."

14%

35%

19%

16%

16%Natural Disaster

Server Hardware

FailureConnectivity

Database

Corruption

SAN failure

The below is based on a 3 year agreement with an annual payment profile.

QTY

100

1

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Pricing Schedule for Acme Gizmo PLC

Easily add additional Cloud storage for £0.33 per GB / month.

The above pricing equates a cost per user/month of £13.41

Mail Storage pool of 50 GB

24x7x365 Exchange Server Management

Software licencing for Exchange 2010

PCI Controls - Stop Credit Card data loss

E-Mail Encryption Policies

Mobile Access - iPhone, ActiveSync, BlackBerry

£16,094.00

£ 117k or 70%50 GB100 Total StorageNo. Users

Description RRP Each (£) Discount (£) Total Buy (£)

Exchange Cloud Premium Service per user £214.59 -£53.65

3yr TCO Saving

What is included in the price?

Contract Set up and Exchange Data Migration(subject to technical qualification)

£2,386.67 -£596.67 £1,790.00

TOTAL COST (exc. VAT) £17,884.00

Service Details Summary

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Quantix has also invested heavily in ensuring that all processes and models are of the highest

standard. All services are therefore delivered to ISO9001 standards and based ITIL approved

methodology.

ISO 9001 & ITIL Accredited Service Delivery

Include Outlook 2010 from only £10 per user

Software licencing for Exchange 2010

Arching Policies available for all e-mail

Archive mailbox view integrated into Outlook 2010

Dedicated Exchange Server - no risk of sharing

Single Sign on for users - Active Directory Sync

100% Protection against know viruses

99% SPAM Protection SLA

Self Service mail release function

Access to elastic resources that scale on demand

Site to Site VPN with AES encryption

OWA 2010 Server - Located in a DMZ

Mobile Access - iPhone, ActiveSync, BlackBerry

Replication of your Exchange across 2 data centres

Managed Nightly Backups of your data

Your data is kept in UK Data Centres only

3, 5 and 7 year mail retention policies

E-Mail Journaling - retain ALL your e-mail

Migration to Exchange Cloud handled by MCSE's

Moderation - Managers can sign off mail release

View the health of servers via the admin portal

Legal Hold - Cross mailbox search facility



Telephone: 0115 9836 200 ● E-mail: [email protected] ● Website: www.quantix-uk.com


E-mail Encryption Increase security with inclusive encryption of all emails.

Remote access to file shares and apps? Grow into our platform and upgrade to include SecureConnect our hosted SSl VPN

Single sign on No annoying pop ups or multiple passwords; users just use!

Aggregated storage Pooled storage resources allow you to allocate across Power users as you see fit.

Tell me about security and compliance.PCI Controls Stop credit card leakage and help meet your own security audits.

Please, explain how the Exchange Cloud service works.Delivered from an industry leading Cloud infrastructure, dedicated Enterprise Exchange 2010 systems are now available in the UK.

While providing the flexibility of a physical Exchange server infrastructure securely connected to your environment, Exchange Cloud

adds the scalability and reduced cost benefits that only true Cloud SaaS can bring.

● Best practice Cloud provision of a Domain Controller, DMZ located Front End and secured Back End Exchange servers.

● All systems replicated across twin UK datacentres (outside M25) for the ultimate in communications resiliency.

● All systems monitored, supported and managed by the UK based 24x7 Quantix support desk.

Why consider Exchange Cloud over a Hosted Exchange service?Full Active Directory Synchronisation Just add users as normal in AD & use your hosted AD as a failover for extra protection

Platform scalability Need to hook into your ERP, VoIP or CRM? Absolutely, you've got a dedicated server!

Frequently Asked Questions

Acme Gizmo PLC hrs open/year

Acme Gizmo PLC Revenue

Reduced Cost. Increased scalability, availability and security. Easy.

Assumptions used in the financials of this Management Summary

Receive email on your mobile iPhone, Android, Windows Mobile, BlackBerry - all supported with Exchange Cloud.

Unified Messaging support Extend your business reach by hooking into Office Communications Server.

Integrated Archive & Customer Policies No 3rd party integration to worry about, and policies adapted to your specific needs.

Multi-mailbox search & Legal Hold Search across all email sent within the business, ever.

Industry benchmark for software support Exchange is the first, and often only, platform software vendors provide support on.

# days Replication Config

# days Server Rebuild

2

£ 76m

8,736

# Svrs/Consultant (Rebuild)

SAN/Storage cost per GB

Annual cost of money

No. Years between outages

Power Cost/yr (2 sckt server)

E-mail Encryption Increase security with inclusive encryption of all emails.

Archival & Retention Create bespoke policies to retain and protect all business communication.

User controlled SPAM 'Grey' positives can be released by your own staff, reducing impact on IT.

Dedicated Servers Don't open yourself up to the risks associated with shared messaging platorms

What benefits does Exchange Enterprise 2010 bring?

Replacement Tape

Hosting setup per server

Hosting overhead per server

Tape Mngmnt annual/svr £ 1,201

£ 1,500

£ 220

£ 25

0.5

£ 3,000

£ 1,800

£ 400

£ 800

1

Replication Maint.

Replication SW

Server cost

Consultancy day rate

All numbers are based on

industry averages and actual

hardware/ software costs.

Quantix will happily

customise this report further

if required.

5.0

4£

5.00%

£ 1,000 Failover server support/yr

360£


Telephone: 0115 9836 200 ● E-mail: [email protected] ● Website: www.exchangecloud.co.uk



exchange cloud tco analysis (quantix)

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