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Excmplis®
EXEMPLIS LLC
RESPONSE TO REP # 269-201 9-1 05
Furniture, Installation and Related Products andServices
City of CharlotteFinance Department
City Procurement
6415 Katefla AvenueSuite 200Cypress, CA 90630
888 274-8664714 995-4855 faxs&essitonft.netwww.sitonit.net
ORIGINAL
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Excmplis@July 29, 2019
City of Charlottefinance Department - City ProcurementAttn: Genetta N. Carothers; Procurement Officer600 East Fourth Street, CMGC — 9th floorCharlotte, North Carolina28202-2850
Re: RFP # 269-2019-105; furniture, Installation and Related Products and Services
Dear Ms. Carothers,
Please let this Letter serve as Exemplis LLC’s notification to respond to the City of Charlotte RFP # 269-2019-105; Furniture, Installation and Related Products and Services. We are excited to participate in thisSolicitation and to the possibility of receiving a Contract Award from the City of Charlotte.
Exemplis LLC confirms we are in complete understanding with the requirements set forth in this RFP bythe City of Charlotte and OMNIA Partners. Exemplis LLC, through our extensive authorized dealer network,will provide the products and services as defined in this RFP. Our 200+ Sales Team members and 2,000+authorized dealers are located throughout the nation and able to promptly assist the City of Charlotte andOMNIA Partners members with any quote, product description, sample, or warranty request. Our uniquebuild-to-order manufacturing model allows us to create beautiful and reliable products and ship them in2, 5 or 10 days.
Exemplis LLC is meeting the growing demand for custom, build-to-order office furniture, including seating,lounge, benching, tables, and sit/stand solutions. We design our products for comfort, quality and value - adedication that has propelled us to market leader in office furniture solutions for government, educationand office environments. Since 1996 we’ve built a reputation for making well-designed, comfortable andaffordable office furniture.
Exemplis LLC offers three broad and innovative product brands to our customers: SitOnlt Seating, IDEONSoft Seating and Symmetry Office.
• Our SitOnIt Seating Product Brand offers task, executive, conference, guest, stacking, nesting, andcafe/task stool seating.
• Our IDEON Soft Seating Product Brand offers lounge seating, modular seating, benches, ottomansand occasional/cube tables. Our extensive line of tables for hospitality and public spaces is listedwithin our IDEON Soft Seating Price Guide.
• Our Symmetry Office Product Brand offers benching, tables, storage units, sit/stand solutions andoffice furniture ergonomic accessories.
6415 Katella Avenue
Suite 200
Cypress, CA 90630
7149954800
www.exemplis.com
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Excmplis®
Exemplis LLC Contact Information:
6415 Katella AvenueCypress, California90630Phone: 714-995-4800fax: 714-995-4855E-mail: [email protected]
Attached to our Bid Response, you will find the following Documents completed by Exemplis LLC:
• Proposed Solution
• Form 2 - Addenda Acknowledgment form
• form 3 — Proposal Submission form
• Form 4 — Pricing Worksheet:
o Attachment 1 to Form 4:
• Furniture Categories & Other Excel Spreadsheet Tab 1• Additional Services & Solutions -Storage - Excel Spreadsheet Tab 2• Incentives & Rebates Excel Spreadsheet Tab 3
o Attachment 2 to Form 4:
• Additional Services & Solutions — Installation, Design, Project Management, AssetManagement, and Refurbishment Hourly Rate Range Excel Spreadsheet
o Attachment 3 to form 4:
• Sample Project Pricing Sheet Excel Spreadsheet
• Categories B, E, and F
o Attachment 4 to Form 4:
• Delivery & Warranty
• Exhibit A to Attachment 4 — Exemplis LLC Warranty Polices
6415 Katella Avenue
Suite200
Cypress, CA 90630
714995 4800
www.exernplis.com
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Excmplis®• Form 5 - MWSBE Utilization Plan
• Form 6 - Company Background Response
o Attachment 1 to Form 6 — Organization Charto Attachment 2 to Form 6 — Authorized Dealer List
• Form 7 - References
• Form 8 — Certification Regarding Debarment
• Form 9 — Byrd Anti-Lobbying Certification
• Form 10 — Environmental Purchasing Response
o Please see Attachment 2 — Exemplis LLC 2018 Social Responsibility Report (included in ourOMNIA Partners — Response for National Cooperate Contract Response] for our officialstatement regarding our environmental claims (Report signed by our CEO).
• OMNIA Partners — Response for National Cooperative Contract
o Attachment 1 - Dunn and Bradstreet Reporto Attachment 2 — Exemplis LLC 2018 Social Responsibility Report
• OMNIA Partners — Principal Procurement Agency Certificate
• OMNIA Partners — federal Funds Certification
• OMNIA Partners — Ownership Disclosure Form
• OMNIA Partners — Non-Collusion Affidavit
• OMNIA Partners — Affirmative Action Affidavit
o New Jersey Certificate of Employee Information Report
• OMNIA Partners — Political Contribution Disclosure form
• OMNIA Partners — Stockholder Disclosure Certification
6415 Katella Avenue
Suite 200
Cypress, CA 90630
714995 4800
www.exemplis.com
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Excmplis®• OMNIA Partners — Certification of Non-Involvement in Prohibited Activities in Iran
• OMNIA Partners — New Jersey Business Registration Certificate
Please find our Response in the following formats:
• One original hard copy of our Response• Three additional hard copies of our Response• Two Flash Drives (each with our Completed Response — including the referenced Excel Documents]
Please let me know if you have any questions at all. We thank you again for the opportunity to bid on thisRFP and look forward to partnering with the City of Charlotte and continuing our strong partnership withOMNIA Partners in the near future.
Best Regards,
Patrick SommerVice President, FinanceExemplis LLCPhone: 714-995-4800Fax: 714-995-4855Email: [email protected]
6415 Katella Avenue
Suite 200
Cypress, CA 90630
714995 4800
www.exemplis.com
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ExcmplisExemplis LLC6415 Katella AvenueCypress, California90630
City of Charlotte Request for Proposalsfurniture, Installation and Related Products and ServicesRFP # 269-2019-105
PROPOSED SOLUTION
Exemplis LLC is meeting the growing demand for custom, build-to-order seating, benching and tablesolutions. We design our products for comfort, quality and value - a dedication that has propelled us tomarket leader in office furniture solutions for business, healthcare, government and education.
Since 1996 we’ve built a reputation for making well-designed, comfortable and affordable office furniture.Our unique build-to-order manufacturing model allows us to create beautiful and reliable ergonomic chairsand ship them quickly. We manufacture over 7,000 chairs per day, built exactly the way you want, withabsolute attention to quality. Executive, conference, task, multipurpose and lobby seating — we’ve got it all.Our nimble size and lean manufacturing operation mean speed in sourcing, warehousing, assembly, andlogistics that other manufacturers just can’t match. This makes us the fastest in the industry, shipping officeand lounge seating in 2, 5 or 10 days.
Our Symmetry Office Brand offers the latest solutions for tables, benching, storage, sit/stand solutions andoffice furniture accessories. This new Brand provides solutions that help people work more comfortablyin their work spaces. Our goal is to strike balance between the basic work areas that today’s work stationsand desk provide, and the tools that people really need to make those spaces work for them.
Since our inception, we have stayed on the cutting edge of innovation by listening to customers andcreating modern office products that meet their needs, allowing us to become a successful $325+ MMbusiness in Orange County, California.
4.1 General Scope
• Freestanding Furniture:
o Exemplis LLC’s Symmetry Office Product Brand offers our customers a wide variety of flip-top and mobile desks, height adjustable tables, and benching systems. Symmetry Officeprovides the balance between the customer and their work space with well-designedproducts that put the customer’s equipment where they need it to work comfortably,effectively, and safely.
6415 KateIla Avenue
Suite 200
Cypress, CA 90630
714995 4800
www.exemplis.com
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ExcmplisSeating/Chairs:
o Exemplis LLC’s SitOnlt Seat Product Brand offers an extensive line of task, conference,executive, side, plastic, stool, bariatric, and heavy-duty seating options. Exemplis LLC hasthe experience and ability to design, value engineer for ergonomics, function and price toproduce the broadest range of seating to fit in any educational, government, healthcare &administrative environment.
• Soft Seating:
o Exemplis LLC’s ID EON Soft Seating Product Brad offers a wide selection of lounge seating(including single-seat, 2-seat, and 3-seat options), ottomans, and cube & occasional tables.IDEON Soft Seating’s products are a perfect fit for public spaces, offices, lobbies, waitingrooms, and collaboration spaces.
• Filing Systems, Storage and Equipment:
o Exemplis LLC’s Symmetry Office Product Brand offers a growing selection of filing cabinetsand storage solutions. Symmetry Office’s pedestal cabinet offers storage mobility and acompact, space-saving size to fit any customer’s workspace.
• Related Products, Support Services and Solutions:
o Power, Dividers, Monitor Arms, Keyboard & Laptop Trays, Lighting, and ErgonomicAccessories:
• Exemplis LLC’s Symmetry Office Product Brand offers an extensive line of ergonomicsolutions and accessories to create an efficient desk space for our customers.Symmetry Office offers a wide selection of power options, space dividers, screenmonitor arms, keyboard and laptop trays, lighting solutions and other accessories.
o Exemplis LLC offers several no-cost support services to our customers:
• Space planning/Spec writing/Budget estimation tools & services• Provide sample mock-ups for customer evaluations• ChairBuilder:
• Our on-line quote generator designed to specify SitOnlt Seating & IDEON SoftSeating products on the go or on the spot. Customer can product a list price,complete with the part number, with several easy clicks
6415 Katella Avenue
Suite 200
Cypress, CA 90630
714 9954800
www.exemplis.com
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ExcmplisProductBuilder:
Our on-line quote generator designed to specify Symmetry Office products onthe go or on the spot. Customer can product a list price, complete with the partnumber, with several easy clicks
Our award-winning Customer Experience Team empowered to swiftly resolve issuesand provide our customers with a positive experience.
4.2 Product Standards and Guidelines
• Exemplis LLC’s industrial engineering and product development teams are constantly coming tomarket with innovative new products. As part of this process, these teams are incorporating thedisciplines and guidelines set forth by ANSI/BIFMA (ANSI/BIFMA X5.1 Office Seating, X5.4 Loungeand Public Seating, X5.5 Desk Products, and e3 Furniture Sustainability Standard), ANSI/HFES,GREENGUARD, UL, and BIFMA Level 1 & 2. As a large manufacturer in a very competitive industry,we continuously strive to adhere to all applicable testing standards and guidelines.
• All SitOnlt Seating and IDEON Soft Seating products, including any applicable Symmetry OfficeProducts, meet and/or exceed ANSI/BIFMA X5.1 Office Seating, X5.4 Lounge and Public Seating,X5.5 Desk Products, and e3 Furniture Sustainability Standard.
• All SitOnlt Seating and IDEON Soft Seating Products, including any applicable Symmetry OfficeProducts, meet and/or exceed ANSI/HFES.
• All SitOnlt Seating and IDEON Soft Seating Products, including any applicable Symmetry OfficeProducts are GREENGUARD and GREENGUARD Gold Certified.
• Exemplis LLC is BIFMA Level 1 and 2 certified.
• All Exemplis LLC products meet the requirements stated in California Proposition 65 (Lead & OtherToxic Substances),
4.3 Pricing
• Exemplis LLC is proposing aggressive discounting, including volume discounting, to the City ofCharlotte in order offer the best value possible to any future City customers. If a potential customerpurchases a certain number of our products in one order, they may receive additional discountingbased on total project list price. Please find our proposed discounting in Attachment 1 to Form 4.
6415 KeteIla Avenue
Suite 200
Cypress, CA 90630
714995 4800
www.exemplis.com
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Excmplis®• For purposes of this RFP, Exemplis LLC offers two methods of discounting:
o Drop Ship - Our products will be delivered by a common carrier to a Customer docko Inside Delivery - Our products will be delivered by an authorized dealer inside the Customer’
building designated on the purchase order
• Exemplis LLC’s authorized dealers shall perform the installation (basic and expanded) services,design services, project management services, asset management services, and refurbishmentservices as stated in Section 4.3.2 of the RFP.
• Our authorized dealers provide the following value-added services to our customers:
o Application Consultation — Exemplis LLC works with best-in-class dealers to assist ourcustomers with finding the right product for the right space.
o Product Specification/Knowledge — Exemplis LLC’s authorized dealers have a strongknowledge of our product offering and are the best source for providing accurate productspecifications for our customers’ own-unique environment(s).
o Space Planning/Layout — Exemplis LLC’s authorized dealers have the latest space-planningtools to assist our customers in finding right seating options for their size and space.
o Order Placement — Exemplis LLC’s authorized dealers will assist the customer with theirorder placement needs: either by placing the order to Exemplis LLC on behalf the customeror providing instructions on how to issue the purchase order to Exemplis LLC. Upon receiptorder acknowledgement from Exemplis LLC, the authorized dealer will inform the customerof the expected delivery and installation (if requested) date.
o Delivery & Receiving - Exemplis LLC’s authorized dealers will manage (if requested) thedelivery process for the customer.
o User Orientation - Exemplis LLC’s authorized dealers will perform user orientation (ifrequested) to the customer on how to take full advantage of the products’s offerings.
o Punch list/Audit - Exemplis LLC’s authorized dealers will perform an audit of the customer’sorder after delivery and/or installation to verify order accuracy.
o Warranty & Follow-up — Exemplis LLC’s authorized dealer network will maintain contactwith our customers should a warranty issue arise and to affirm continued satisfaction withthe product(s).
6415 Kcitella Avenue
Suite 200
Cypress, CA 90630
714 9954800
www.exemplis.com
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Excmplis• Please find the hourly rate range for these services by State in Attachment 2 to Form 4 (Additional
Services & Solutions Pricing — Exemplis LLC)• Please find the storage rates and additional incentives offered to the City of Charlotte in Attachment
1 to Form 4 (Furniture Categories & Additional Services & Incentives-Rebates — Exemplis LLC)
• Please find our detailed cost, product, installation, and delivery/lead-time information for theSample Projects in Attachment 3 to Form 4 (Sample Project Pricing — Exemplis LLC]
• Please find our Authorizer Dealer List in Attachment 2 to Form 6 (Authorized Dealer List — ExemplisLLC]. This list includes the following information:
o Dealer Nameo Dealer Stateo Dealer Countyo Dealer Zip Codeo Dealer Phone Numbero Dealer Minority Statuso Dealer Region (Northeast, South, West, Mid-West)
4.4 Price Adjustments
• Exemplis LLC will comply with the City of Charlotte’s requirements stated in this Section by holdingour pricing firm through December 31, 2020.
4.5 Environmental Purchasing Requirements
• As an industry innovator, Exemplis LLC’s executive management team views sustainability asessential to its core business and values. We engrained that philosophy from the top downorganization-wide. Our lean manufacturing practice, along with ‘Rapid Continuous Improvement’processes provides the foundation of our sustainability strategy by linking eliminating waste,conserving resources, responsibly designing product for durability and extended life and offeringan ‘End of life’ take-back program.
• All SitOnlt Seating and IDEON Soft Seating products have been tested and certified by theGREENGUARD Environmental Institute for meeting safe indoor air quality emissions recognized bythe USGBC LEED rating system. Furthermore, all products have been certified to the even morestringent levels required by the GREENGUARD Children & Schools in accordance with theCollaborative for High Performance Schools (CHPS). We also demand all of our textile vendors to beGREENGUARD certified, to ensure that our products will have none or little VOCs.
6415 Katella Avenue
Suite 200
Cypress, CA 90630
714 995 4800
www.exemplis.com
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Exmplis®• Exemplis LLC’s manufacturing facility, processes and practices are world class and by the nature of
being a “Mass Assembler” we are inherently going to be greener than those manufacturers who dosome of their own vertical component production (i.e. dipping frames into caustic chrome).
• Exemplis LLC is committed to improving energy conversation and efficiency which includesreducing our overall energy consumption and greenhouse gas emissions. It is our policy tocontinuously improve upon and regularly monitor our energy performance; acting in accordancewith all current and future local, state and national legislation required of our operations in thisarea.
• The Exemplis LLC Supply Chain team has built-in goals and incentives to source components withhigher recycled content and from regional partners. On average, SitOnlt Seating and IDEON SoftSeating products have anywhere from 10% - 20% recycled content in the finished product. Withany component we buy, besides the percentage of recycled content, our greatest priority is thequality and craftsmanship of the component.
• Reducing the environmental impact of our products begins with our new product developmentprocess. All new products or major design modifications on existing products go through our Designfor Environment (DFE) process which seeks to incorporate energy and water efficiency, renewable,recycled, recyclable and biodegradable materials, and to account for end of life impacts. As part ofthis process, we also incorporate Design for Durability/Upgradeability (DFDU) into all products.Our products are designed to have a long and useful life and are manufactured to withstandrepeated service, repair and handling. To facilitate maintenance, servicing and reassembly,replaceable components are standard features of our products, making them easy to refurbish andupgrade for multiple uses by the original or future users. We are also one of a few manufacturerswho stands behind their lifetime warranty and will, upon approval, pay for the labor on warrantyreplacements.
• In 2014, we achieved the ultimate recognition for our sustainability efforts by attaining ANSI-BIFMAe3 Furniture Sustainability Standard LEVEL 1 certification for our plant and all SitOnlt Seating andID EON Lounge product. Please visit www.spot.ul.com for verification of Exemplis LLC’s sustainableproduction processes and LEVEL 1 certifications.
• Within the past year, Exemplis LLC attained the highly coveted ANSI-BIFMA e3 FurnitureSustainability Standard LEVEL 2 certification.
• Please find Exemplis LLC’s detailed response to the City of Charlotte’s Environmental PurchasingResponses in Form 10.
6415 Katelia Avenue
Suite200
Cypress, CA 90630
714 995 4800
www.exemplis.com
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Excmplis4.6 New Products and Services
• Exemplis LLC agrees to submit new products and services (if applicable) to the City of Charlotte fortheir review and approval.
4.7 Safety
• Exemplis LLC’s authorized dealers shall adhere to OSHA, State and County Safety OccupationalHealth Standards, and any additional applicable rules and regulations when performing services forCity of Charlotte and Participating Public Agencies.
4.8 Warranty
• Exemplis LLC offers a best-in-class warranty to our customers. Unless otherwise noted in ourwarranty policies, our products are covered by a lifetime warranty. Our detailed warranty overviewand warranty polices can be found in Attachment 4 to Form 4 (Delivery & Warranty — Exemplis LLC)and Exhibit A to Attachment 4.
6415 KateIla Avenue
Suite 200
Cypress, CA 90630
714995 4800
www.exemplis.com
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REQUIRED FORM 2- ADDENDA RECEIPT CONFIRMATION
RFP # 269-2019-105
FURNITURE, INSTALLATION AND RELATED PRODUCTS AND SERVICES
Please acknowledge receipt of all addenda by including this form with your Proposal. All addenda will beposted to the NC IPS website at www.ips.state.nc.us and the City’s Contract Opportunities Site athttp://charlottenc.gov/DoingBusiness/Paes/ContractOpportunities.aspx.
ADDENDUM #: DATE ADDENDUMDOWNLOADED FROM NC IPS:
1 July 8, 20192 July 11, 20193 Julyl$,2019
I certify that this proposal complies with the Specifications and conditions issued by the City except asclearly marked in the attached copy.
Patrick Sommerfield July 29, 2019(Pj1i?Jame) Date
iKuthorized Signatur
Vice President, FinanceTitle
Exemplis LLCCompany Name
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REQUIRED FORM 3- PROPOSAL SUBMISSION FORM
RFP # 269-2019-105
FURNITURE, INSTALLATION AND RELATED PRODUCTS AND SERVICES
This Proposal is submitted by:
Company Name: Exemplis LLC
Representative (printed): Patrick Sommerfield; Vice President, finance
Address: 6415 Katella Avenue
City/State/Zip: Cypress, CA 90630
Email address: [email protected]
Telephone: 714-995-4800
facsimile: 714-995-4855
The representative signing above hereby certifies and agrees that the following information is correct:
1. In preparing its Proposal, the Company has considered all proposals submitted from qualified,potential subcontractors and suppliers, and has not engaged in or condoned prohibiteddiscrimination.
2. For purposes of this Section. discrimination means discrimination in the solicitation, selection, ortreatment of any subcontractor, vendor or supplier on the basis of race, ethnicity, gender, age ordisability or any otherwise unlawful form of discrimination. Without limiting the foregoing,discrimination also includes retaliating against any person or other entity for reporting any incidentof discrimination.
3. Without limiting any other provision of the solicitation for proposals on this project, it is tinderstoodand agreed that, if this certification is false, such false certification will constitute grounds for theCity to reject the Proposal submitted by the Company on this Project and to terminate any contractawarded based on such Proposal.
4. As a condition of contracting with the City, the Company agrees to maintain documentationsufficient to demonstrate that it has not discriminated in its solicitation or selection ofsubcontractors. The Company further agrees to promptly provide to the City all information anddocumentation that may be requested by the City from time to time regarding the solicitation andselection of subcontractors. Failure to maintain or failure to provide such information constitutesgrounds for the City to reject the bid submitted by the Company or terminate any contract awardedon such proposal.
5. As part of its Proposal, the Company shall provide to the City a list of all instances within the pastten years where a complaint was filed or pending against the Company in a legal or administrativeproceeding alleging that the Company discriminated against its subcontractors, vendors or
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suppliers, and a description of the status or resolution of that complaint, including any remedialaction taken.
6. The information contained in this Proposal or any part thereof, including its Exhibits, Schedules,and other documents and instruments delivered or to be delivered to the City, is true, accurate, andcomplete. This Proposal includes all information necessary to ensure that the statements therein donot in whole or in part mislead the City as to any material facts.
7. None of Company’s or its subcontractors’ owners, employees, directors, or contractors will be inviolation of the City’s Conflict of Interest Policy for City, Secondary and Other EmploymentRelationships (HR 13) if a Contract is awarded to the Company.
8. It is understood by the Company that the City reserves the right to reject any and all Proposals, tomake awards on all items or on any items according to the best interest of the City, to waiveformalities, technicalities, to recover and resolicit this RFP.
9. This Proposal is valid for one hundred and eighty (180) calendar days from the Proposal due date.
I, the undersigned, hereby acknowledge that my company was given the opportunity to provideexceptions to the Sample Contract as included herein as Section 9. As such, I have elected to do thefollowing:
Include exceptions to the Sample Contract in the following section of my Proposal:
_X_ Not include any exceptions to the Sample Contract.
I, the undersigned, hereby acknowledge that my company was given the opportunity to indicate any TradeSecret materials or Personally Identifiable Information (“P11”) as detailed in Section 2.6.2. I understand thatthe Cily is legally obligated to provide my Proposal documents, excluding any appropriately marked TradeSecret information and P11. upon request by any member of the public. As such, my company has electedas follows:
The following section(s) of the of the Proposal are marked as Trade Secret or P11:
_X_No portion of the Proposa ke2 Trade Secret or P11.
Representative (sign Z
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(REVISED 7-18-19) SECTION 7- REQUIRED fORM 4-PRICING WORKSHEETRFP # 269-2019-105
FURNITURE, INSTALLATION AND RELATED PRODUCTS AND SERVICES
Regardless of exceptions taken, Companies shall provide pricing based on the requirements and terms set forth inthis RFP. Pricing must be all-inclusive and cover every aspect of the Project. Cost must be in United States dollars.Your Price Proposal must reflect all costs for which the City/Participating Public Agencies will be
responsible.
For purposes of this REP, assume an initial term of five (5) years, with the City having an option to renew for two(2) additional consecutive one (1) year terms thereafter.
1. Furniture Categories and Other Related Products: Company must identif’ the manufacturer’s list pricecatalog name with the edition number and/or date. Company may insert rows to add product lines per category andincorporate tieted discounts. Company must insert the fixed percentage discount of the manufacturer’s list pricefor each delivery option in the table below:
REVISED TO REQUIRE A FIXED (%) PERCENTAGE DISCOUNT OFF THEMANUFACTURER’S LIST PRICE BASED ON AVAILABLE CATEGORY AND EACH DELIVERY
TYPE
Insert the Verifiable
Manufacturer’s List PriceCategory
Catalog Name with theDrop Ship Inside Delivery
Edition Number and/or Date
Systems Furniture See Attachment 1 to Form 4
freestandingFurnitureSeating / Chairs
Soft SeatingFiling Systems,Storage & Equipment
Library FurnitureAuditorium/TheaterFixed Seating
Insert the VerifiableOther Related Manufacturer’s List Price
. Drop Ship Inside DeliveryProd ucts Catalog Name with the
Edition Number and/or Date
See Attachment 1 to Form 4
City of Charlotte I Department of General Services — City Procurement I 600 East Fourth Street Charlotte, NC 28202 I PH:704.336.5195
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PAR
IS
CSD
TN
TX
UT
VT
VA
WA
WV
Vl
WY
&S
olut
ions
Bas
ictn
siat
tati
on—
‘for
mat
Hou
rsB
asic
Insi
sita
tmon
—
Aft
erH
ours
Esp
ande
d
Inst
alla
tion
-N
orm
alFl
ours
Exp
ande
d
Inst
atta
tion
—A
fter
Flou
rs
Des
ieo
Proj
ect
Man
agem
ent
SE
CT
ION
7-
RE
QU
IRE
DF
OR
M4
Proj
ect
Man
agem
ent
Ass
etM
anag
emen
tE
efur
btsh
men
t
-
3. Additional Services and Solutions: Company must insert a fixed monthly rate or a monthly rate range for allavailable options for storage in the table below. Company may insert additional rows as necessary.
Additional Services Standard Fixed Monthly Rate / ft2 Monthly Rate / ft3& Solutions Monthly Rate
Storage $15o.oo-2,000.oo $ .88-2.00 $ 1.00-1.80
4. Pricing Incentives and Rebates: Company’ must define the tier and add rows as required. Please identify anyincentives and rebates offered based on volume, dollar amounts, or other criteria below:
Incentives / Rebates Description Amount orPercentage
See Attachment 1 to Form 4
1% Net 10’ Net 305. Payment Terms:
__________________________
6. Delivery: Company must state the normal delivery time (in calendar days) and any options for expeditingdelivery. See Attachment 4 to Form 4
7. Warranty: Company must detail the following: See Attachment 4 to Form 4
a. Applicable warranty and/or guarantees of furniture and installations including any conditions andresponse time for repair and/or replacement of any components during the warranty period.
b. Warranty period start date. The City of Charlotte desires the warranty start at the time of substantialcompletion.
c. Availability of replacement parts.
d. Life expectancy of furniture under normal use.
City of Charlotte I Department of General Services — City Procurement I 600 East Fourth Street Charlotte, NC 2$202 PH:704.336.5195
16
-
e. Detailed information as to proposed return policy on all furniture.
8. Sample Projects: Company must provide pricing for the City of Charlotte’s Sample Projects provided in thisSection. Pricing should be based on pricing qtioted in Section 7, Form 4 and include basic/expanded installationservices during normal hours and after hotirs. Sample Project Pricing must be submitted in the formatprovided and in hard copy and Excel format on a flash drive. The Sample Projects will be used forevaluation purposes only. See Attachment 3 to Form 4
a. Sample Project #A — Conference Roomb. Sample Project #8 — Break Roomc. Sample Project #C — Private Officed. Sample Project #D — 6’x7’ Workstations
i. Pricing must include the furniture, all required panels, hardware, connectors, and bracketsrequired to build the 12 workstations.
e. Sample Project #E — Large Collaboration Spacef. Sample Project #F — Lounge Seating Area
City of Charlotte I Department of General Services — City Procurement I 600 East Fourth Street Charlotte, NC 28202 PH:704.336.5195
17
-
AT
TA
CH
ME
NT
1T
OfO
RM
4
I.(R
EV
ISE
D7-
18-1
9)fu
rn
itu
re
Categories
an
dO
ther
Related
Pro
du
cts:
Com
pany
mus
tid
enti
fyth
em
anuf
actu
rer’
slis
tpri
ceca
talo
gna
me
with
the
edit
ion
num
ber
andl
orda
te.
Com
pany
may
inse
rtro
ws
toad
dpr
oduc
tlin
espe
rca
tego
ryan
din
corp
orat
eti
ered
disc
ount
s.C
ompa
nym
ust
inse
rtth
efi
xed
perc
enta
gedi
scou
nto
fth
em
anuf
actu
rer’
slis
tpri
cefo
rea
chde
liver
yop
tion
inth
eta
ble
belo
w:
Fixed
(%)
Percentage
Disco
un
toff
th
eM
anufacturer’s
List
Price
Insert
th
eV
erifiable
Manufacturer’s
Category
List
Price
Catalog
Nam
ew
ith
the
Dro
pS
hip
Inside
Delivery
Edition
Num
ber
an
d/o
rD
ate
Sys
tem
sF
urn
iture
Not
App
licab
le
•A
pril
1,20
19S
ymm
etry
Off
ice
Pric
eF
rees
tand
ing
Furn
iture
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rD
isco
unt
Tie
rD
isco
unt
Boo
k
Tie
r1:
$1-
$50,
000:
54%
Dro
pSh
ipD
isco
unt
Tie
r1:
$1-
$50,
000:
52%
Insi
deD
eliv
ery
Dis
coun
t
Tie
r2:
$50,
001
-$10
0,00
0:56
%D
rop
Ship
Dis
coun
tT
ier
2:$5
0,00
1-
$100
,000
:54
%In
side
Del
iver
yD
isco
unt
Tie
r3:
$101
,001
-$2
50,0
00:
58%
Dro
pSh
ipD
isco
unt
Tie
r3:
$101
,001
-$2
50,0
00:
56%
Insi
deD
eliv
ery
Dis
coun
tT
ier
4:$2
50,0
01+
:Neg
otia
ble
Tie
r4:
$250
,001
+:
Neg
otia
ble
Nov
embe
r5,
2018
SitO
nit
Sea
ting
Pric
eS
eati
ng/
Cha
irs
Tie
rD
isco
unt
Tie
rD
isco
unt
Boo
kT
ier
1:$1
-$5
0,00
0:54
%D
rop
Ship
Dis
coun
tT
ier
I:$1
-$5
0,00
0:52
%In
side
Del
iver
yD
isco
unt
Tie
r2:
$50,
001
-$10
0,00
0:56
%D
rop
Ship
Dis
coun
tT
ier
2:$5
0,00
1-
$100
,000
:54
%In
side
Del
iver
yD
isco
unt
Tie
r3:
$101
,001
-$2
50,0
00:
58%
Dro
pSh
ipD
isco
unt
Tie
r3:
$101
,001
-$2
50,0
00:
56%
Insi
deD
eliv
ery
Dis
coun
tT
ier
4:$2
50,0
01+
:N
egot
iabl
eT
ier
4:$2
50,0
01+
:Neg
otia
ble
Nov
embe
r5,
2018
IDEO
NSo
ftS
eati
ngS
oft
Sea
ting
.T
ier
Dis
coun
tT
ier
Dis
coun
tPr
ice
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k
Tie
rI:
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$50,
000:
54%
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pSh
ipD
isco
unt
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r1:
$1-
$50,
000:
52%
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deD
eliv
ery
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coun
tT
ier
2:$5
0,00
1-
$100
,000
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%D
rop
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Dis
coun
tT
ier
2:$5
0,00
1-
$100
,000
:54
%In
side
Del
iver
yD
isco
unt
Tie
r3:
$101
,001
-$2
50,0
00:
58%
Dro
pSh
ipD
isco
unt
Tie
r3:
$101
,001
-$2
50,0
00:
56%
Insi
deD
eliv
ery
Dis
coun
tT
ier
4:$2
50,0
01+
:N
egot
iabl
eT
ier
4:$2
50,0
01+
:Neg
otia
ble
.A
pril
1,20
19Sy
mm
etry
Off
ice
Pric
efi
ling
Sys
tem
s,S
tora
ge&
Eq
uip
men
tB
ook
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rD
isco
unt
Tie
rD
isco
unt
Tie
rI:
$1-
$50,
000:
54%
Dro
pSh
ipD
isco
unt
Tie
r1:
$1-
$50,
000:
52%
Insi
deD
eliv
ery
Dis
coun
tT
ier2
:$5
0,00
1-$
100,
000:
56%
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pSh
ipD
isco
unt
Tie
r2:
$50,
001
-$10
0,00
0:54
%In
side
Del
iver
yDis
coun
tT
ier
3:$1
01,0
01-
$250
,000
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%D
rop
Ship
Dis
coun
tT
ier
3:$1
01,0
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$250
,000
:56
%In
side
Del
iver
yD
isco
unt
Tie
r4:
$250
,001
+:N
egot
iabl
eT
ier
4:$2
50,0
01+
:N
egot
iabl
e
Lib
rary
Furniture
Not
App
licab
leA
udit
ori
um
/Thea
ter
fixed
Sea
ting
Not
App
licab
le
Inse
rtth
eV
erif
iabl
eM
anufa
cture
r’s
Oth
erR
elat
edP
rodu
cts
Lis
tP
rice
Cat
alog
Nam
ew
ith
the
Dro
pS
hip
Insi
deD
eliv
ery
Edi
tion
Num
ber
and
/or
Dat
e
Pow
er,
Div
ider
s,M
onit
orA
rms,
Key
boar
d&
Lap
top
Tra
ys,
Apr
il1,
2019
Sym
met
ryO
ffic
ePr
ice
.T
ter
Dis
coun
tT
ier
Dis
coun
tL
ight
ing,
and
Erg
onom
icA
cces
sori
esB
ook
Tie
r1:
$1-$
50,0
00:
54%
Dro
pSh
ipD
isco
unt
Tie
rI:
$l-
$50,
000:
52%
Insi
deD
eliv
ery
Dis
coun
tT
ier
2:$5
0,00
1-$
100,
000:
56%
Dro
pSh
ipD
isco
unt
Tie
r2:
$50,
001
-$10
0,00
0:54
%In
side
Del
iver
yD
isco
unt
-
Tie
r3:
S10
1,00
1-
5250
,000
:58
%D
rop
Ship
Dis
coun
tT
ier
3:$1
01,0
01-
5250
,000
:56
%In
side
Del
iver
yD
isco
unt
Tie
r4:
5250
,001
+:N
egot
iabl
eT
ier
4:$2
50,0
01+
:N
egot
iabl
e
Exe
mpl
isL
LC
offe
rsse
vera
lsu
pp
ort
serv
ices
too
ur
cust
omer
s(a
tno
cost
),in
clud
ing:
oSp
ace
plan
ning
/spe
cw
riti
ng/b
udge
tes
tim
atio
nto
ols
&se
rvic
es
oPr
ovid
esa
mpl
em
ock-
ups
for
cust
omer
eval
uatio
ns
oC
hair
Bui
tder
:ou
ron
line
quot
ege
nera
tor
desi
gned
tosp
ecif
yan
dvi
sual
ize
Sit
Onl
tS
eati
ngan
dID
EO
NSo
ftS
eati
ngpr
oduc
tson
the
goor
onth
esp
ot.
Cus
tom
ers
can
prod
uct
alis
tpr
ice,
com
plet
ew
ithpa
rtN
/AN
oC
ostt
oC
usto
mer
No
Cos
tto
Cus
tom
ernu
mbe
r,w
ithse
vera
lea
sycl
icks
,
oPr
oduc
tRui
lder
:ou
ron
line
quot
ege
nera
tor
desi
gned
tosp
ecif
yan
dvi
sual
ize
Sym
inet
iyO
ffic
epr
oduc
tson
the
goor
onth
esp
ot.
Cus
tom
ers
can
prod
uct
alis
tpr
ice,
com
plet
ew
ithpa
rtnu
mbe
r,w
ithse
vera
lea
sycl
icks
.
oO
uraw
ard
win
ning
Cus
tom
erE
xper
ienc
eT
eam
empo
wer
edto
swif
tlyre
solv
eis
sues
and
prov
ide
our
cust
omer
sw
itha
posi
tive
expe
rien
ce.
-
3.R
EV
ISE
D7-
18-1
9-
Add
itio
nal
Ser
vice
san
dS
olut
ions
:C
ompa
nym
ust
inse
rta
fixe
dm
onth
lyra
teor
am
onth
lyra
tera
nge
for
all
avai
labl
eop
tion
sfo
rst
orag
ein
the
tabl
ebe
low
.C
ompa
nym
ayin
sert
addi
tion
alro
ws
asne
cess
ary.
Add
itio
nal
Ser
vice
s&
Sol
utio
nsS
tan
dar
dF
ixed
Mon
thly
Rat
eM
onth
lyR
ate
/ft2
Mon
thly
Rat
eI
ft3
Sto
rage
$150
-$2,
000
$.88
-$2.
00$1
.00-
s1.
80
-
4. Pricing Incentives and Rebates: Company must define the tier and add rows asrequired. Please identify any incentives and rebates offered based on volume, dollar
amounts, or other criteria below:
Incentives / Rebates Description Amount or PercentageVolume tier structure for all Exemplis LLC Brands (See Furniture Categories &
Other Tab for additionalinformation)
Tier 1: $1 - $50,000Tier 2: $50,001 - $100,000Tier 3: $100,001 -$250,000Tier 4: $250,001 +
Bi-Anriual Customer Promotions (typically last 3 For Example: An Additionalmonths) 3% Discount off Net Price for
Customers
Regional/Account Promotions and Rebates Negotiable by Account
-
RE
VIS
ED
AD
DE
ND
UM
3-A
DD
ITIO
NA
LS
ER
VIC
ES
AN
DS
OL
UT
ION
SC
OM
PA
NY
MU
ST
SU
BM
ITIN
HA
RD
CO
PY
AN
DE
XC
EL
FO
RM
AT
ON
FL
AS
HD
RIV
E
SE
CT
ION
7-
RE
QU
IRE
DF
OR
M4
AT
TA
CH
ME
NT
2T
OF
OR
M4
2.R
EV
ISE
D7-
18-1
9-
OPT
ION
#1:
New
INST
AL
LA
TIO
Nop
tion
with
afix
ed%
disc
ount
only
.Th
isop
tion
requ
ires
the
Com
pany
tode
fine
the
inst
alla
tion
fee
prog
ram
inth
eir
Prop
osal
.If
ape
rcen
tage
ofto
tal
dolla
ram
ount
sof
each
orde
rar
epr
opos
ed,
the
Com
pany
mus
tsu
bmit
one
(I)
fixed
perc
enta
gera
tein
lines
2-5
for
all
inst
alla
tion
serv
ices
for
the
City
and
allp
ublic
agen
cies
rega
rdle
ssof
the
loca
tion.
Bas
icts
stal
latt
on-
Non
oat
Hou
rs
Bas
ictn
staI
latio
n-
Aft
erH
ours
Exp
ande
dtn
stat
taso
n-
Nor
mat
Hos
ts
Exp
ande
dtn
xtat
taso
o-
Aft
erIt
oots 2.
RE
VIS
ED
7-18
-19
-O
PTIO
N2
-C
ompa
nym
ust
subm
ita
fixe
dho
urly
rate
oran
hour
lyra
tera
nge
per
stat
efo
rea
chty
peof
inst
alla
tion
and
othe
rad
ditio
nal
serv
ices
and
solu
tions
inth
eta
ble
belo
w.
Com
pany
may
inse
rtad
ditio
nal
row
sas
nece
ssat
yfo
ran
yad
dtiti
onal
serv
ices
and
solu
tions
offe
red
bytts
eC
ompa
ny.
Add
itio
:aI
Ser
vice
sA
LA
KA
ZA
RC
AC
OC
TD
RF
LC
AH
IID
ILIN
IAK
SK
YL
AM
EM
DM
AM
IM
NM
SM
O
°°°°
-12
5-14
012
5-14
052
5-54
002
5-14
012
5-14
012
5-14
012
5-14
012
5-14
012
5-04
012
5-54
012
5-14
002
5-14
002
5-04
002
5-04
0$
25
44
052
5-$4
012
5-04
012
5-04
012
5-14
0$2
5-54
s02
5-14
002
5-14
052
5-14
012
5-14
052
5-$4
0
Bas
ictn
stat
tatt
no-
5355
5553
5-55
553
5-15
553
5-55
513
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-$5
553
5-$5
553
5-55
553
5-55
553
5-55
553
5-55
5A
fter
Hos
ts
Exp
ande
dto
stat
tatio
n-
Non
sal
125-
540
525-
540
525-
54t)
125-
540
525-
540
525-
540
525-
140
525-
140
125-
140
125-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
$25440
525-
040
525-
540
525-
540
525-
540
Hou
rx
Exp
aude
dtn
stat
tatio
n-
Aft
er53
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
3-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
353
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
553
5-55
5H
ours
Des
tgs
550-
175
550-
575
550-
575
550-
575
550-
175
550-
575
150-
575
550-
575
550-
575
550-
575
550-
575
550-
575
550-
575
550-
575
$50-
$75
$50-
575
550-
573
550-
575
550-
575
550-
575
550-
175
550-
175
550-
175
550-
575
$50-
$75
Proj
ect
Man
agem
ent
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
025-
540
525-
540
525-
540
$25-
$40
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
540
525-
$40
Ass
etM
anag
emen
t5t
5-$3
05t
5-53
s51
5-53
05t
5-53
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tS-5
305t
5-53
s5t
5-53
051
5-53
051
5-53
051
5-53
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5-53
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5-53
05t
5-$3
0$t
5-53
051
5-53
051
5-53
051
5-53
051
5-53
05t
5-53
0$t
5-53
0$t
5-53
0$t
5-$3
0$t
5-$3
05t
5-$3
051
5-53
0
Ref
urbi
shm
rnt
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
555
530-
550
530-
550
530-
550
53s-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
530-
550
2.R
EV
ISE
D7-
18-1
9-
OPT
ION
2-
Com
pany
mus
tsub
mit
afi
xed
hour
lyra
teor
anho
urly
rate
rang
epe
rst
ate
fore
ach
type
ofin
stal
latio
nan
dot
her
addi
tiona
lse
rvic
esan
dso
lutio
nsin
the
tabl
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ExcmplisExemplis LLC6415 Katella AvenueCypress, California90630
City of Charlotte Request for ProposalsFurniture, Installation and Related Products and ServicesRfP #269-2019-105
ATTACHMENT 410 FORM 4Delivery & Warranty
6. Delivery: Company must state the normal delivery time (in calendar days) and any options forexpediting delivery:
• Exemplis LLC’s nimble size and lean manufacturing operation mean speed in sourcing, warehousing,assembly, and logistics that other manufacturers just can’t match. This makes us the fastest in theindustry, shipping orders in 2, 5 or 10 days.
o SitOnit Seating Products:
• Ships within 2 days using express fabrics.• Ships within 5 days using all other fabrics.• Ships within 10 days using leather.
o IDEON Soft Seating Products:
• Ships within 10 days using express fabrics.
o Symmetry Office Products:
• Most Symmetry Office Products ship within 2-3 days.
• Standard shipment transit times vary depending on a customer’s location. On average, the typicalshipping time is 3-10 calendar days.
• Standard shipments are made via common carrier, unless otherwise specified. Special routing requestsmade by a customer or the consignee may result in additional charges.
• Standard deliveries are dock-to-dock and are scheduled to occur Monday through Friday between $ a.m.and 5 p.m., based on our published transit times.
6415 Katello Avenue
Suite 200
Cypress, CA 90630
714995 4800
www.exemplis.com
-
Exmplisu tetingn
Expedited service is available at an additional cost. We will work to arrange a specific deliverytimetable with the carrier. Expedited services contracted with carriers are done solely at the request ofthe customer.
7. Warranty: Company must detail the following:
a. Applicable warranty and/or guarantees of furniture and installations including any conditions andresponse time for repair and/or replacement of any components during the warranty period.
• Exemplis LLC warrants to the original customer that the Product(s) will be free from defectsin its material and workmanship when used in a single shift (standard 8-hour day, 5 days perweek). Exemplis LLC will, at its option, repair or replace with a comparable part or product,without charge to the original purchaser, only defective parts or products found defectiveduring the warranty period. If requested by Exemplis LLC, the original customer will returnthe part or product for review with freight or other shipping charges prepaid by ExemplisLLC. This warranty shall be effective for the applicable time period beginning from “date ofmanufacture” as shown on the manufacturer label underneath each product.
12 years in 24/7 use orAmplify, lorsa, Novo, Wit Lifetime under standard 5 years
use
Chairs with HD Upgrade 10 years 2 years
All IDEON Soft Seating and Tables 12 years 5 years
Power Modules and Electrical Components 5 years Not Applicable
All Symmetry Office Products (exceptionsLifetime Not Applicablebelow)
Captiva, Largo Ocala Bent Legs, Trapezoid,. . 12 years Not ApplicableTwisted, Straight, Monitor Arms
Prise, Flow 2.0, Skyway 10 years Not Applicable
Switchback, Voyager 7 years Not Applicable
Clarity, All Filing Products 5 years Not Applicable
Dividers 5 years 5 years
Keyboard Trays, Mouse Pads, Wrist Rests I year Not Applicable
• For products purchased on or after August 1, 2012, Exemplis LLC shall pay for all laborcosts reviewed and pre-approved by Exemplis LLC.
• Stated below, please find the direct links to Exemplis LLC’s warranty policy for all three ofour Product Brands. In addition, please find hard copies of our warranty attached to thisAttachment 4 to Form 4 as Exhibit A to Attachment 4.
6415 Kvtella AvenueSuite 200Cypress. CA 90630
714 995 4800
Www.exemplis.com
All Exemplis LLC Irducts (exceptionsbelow)
Lifetime 5 years
-
Excmplis’
o SitOnit Seating:
• http ://www.sitonit.net/contentldamlexemplis/downloadslisting/misc downloads/soiideonwarranty.pdf.download
o IDEON Soft Seating:
http://www.ideondesign.com!co