executive conference center 1601 broadway, new york, ny, 10019 · 1601 broadway, new york, ny,...
TRANSCRIPT
Approved for 5 CRM, 4 IGP, 5 CIP and 4 CLE (Including 1 Ethics) Credits
March 5, 2019
Executive Conference Center 1601 Broadway, New York, NY, 10019
7:30 am - 5:00 pm with Networking Reception Following
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance2
President's Letter 3
Floor Plan 4
Program Agenda 5
Networking Reception 7
Board of Directors 8
Keynote Speaker 9
Session 1 10 Crossing Borders: What can happen when an electronic device crosses an international border or data flows across one
FBI on Cybersecurity
Strategic Approach to Compliance and Use of Technology
10 Ideas to Simplify Your Retention Schedule
Session 2 12 Cleaning Electronic Shelves Reasonably
How to implement an Enterprise Information Lifecycle Management Program with a view into Critical Data Processes
Case Study: Farmers Insurance's Tools & Approach to IG
Building High Performing and Effective IG Teams
Session 3 14 Lawyers and Records Information Managers: How can they be perfect together?
How to Leverage California Consumer Privacy Act for Information Governance
The Privacy Paradox: Privacy and Trasparency with Technology
Professional Development Pathways - CRA, CRM, IGP & Related Certifications
Session 4 16 Winning Cases and Keeping Confidences: Ethical Use of Electronic Information
Privacy?, What Now and What's Next?
MER Special Session: Enabling Your Success in the IG World
Strategic Planning: An Interactive Workshop
Business Partners Index 18
TABLE OF CONTENTS
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance 3
WELCOME!2 | ARMA METRO NYC 2016 SPRING CONFERENCE
Dear Members, Colleagues and Friends,
Welcome to the 20th Anniversary of our annual ARMA Metro NYC Spring Educational Event, and once
again, we are happy to present our program at the Executive Conference Center in Times Square, the
crossroads of the world. Our special keynote speaker this year is the Emmy and Edward Murrow award
winning CBS News correspondent Michelle Miller. Ms Miller has anchored the CBS Evening News in
addition to providing significant reporting on the celebrated programs CBS This Morning and CBS Sunday
Morning with Charles Osgood.
Once again, this year’s lineup features many renowned presenters, timely and thought provoking topics
grounded in the Generally Accepted Principles developed by ARMA International. Our theme this year is
“Innovation & Inspiration, RIM & IG – The Time is Now!” I am particularly excited to dive into the data lakes
presentation by Ron Hedges and Galina Datskovsky.
Our programming has been underwritten by the generous support of our many sponsors, but most
especially our Empire State sponsor Iron Mountain, our Broadway sponsor Nuix, and our Wall Street
sponsors Access/Archive Systems, AdLib, Constellio, HPE, iManage, FileTrail, Zasio, and Zia Consulting/
Alfresco. Please be sure to visit them at their tables, and have your Raffle Cards stamped for the exciting
prizes to be raffled at the end of the event.
None of this would be possible without the army of ARMA volunteers from the tri-state area chapters who
have worked diligently under the guidance of event managers Mary Sherwin and David Smythe. Thanks
to the Presidents of our partner ARMA chapters, Lucy Rieger & Ann Gorr of NNJ, Matt Fisher of CT and
Deborah Tamborski of Long Island and their assigned member volunteers for helping us make this event
extra special. Finally, my eternal thanks go out to the Metro NYC Board and our dedicated and high-
achieving committee members who have given their time and resources so generously not just for this
event, but throughout the year. As this is my last Spring Conference as President, my opportunities to
express my gratitude to them for their dedication are dwindling, so let me do so once again.
The event has been pre-approved for 5.5 CRM and 4.5 IGP maintenance credits, and in keeping with
tradition, a special edition of our bi-monthly Newsletter exchange will be published and distributed at the
event. For more information on our upcoming activities, check out the chapter website at www.armanyc.org
All my best,
Bryn BowenBryn Bowen, Schulte Roth & Zabel LLP, President, ARMA Metro NYC
WELCOME!
Dear Members, Friends and Guests,
On behalf of ARMA Metropolitan New York City Chapter’s Board of Directors, WELCOME to our 2019 Spring Conference!
Our conference theme this year is Gateway to Information Governance. For as long as I can recall being involved in ARMA, I’ve been hearing fellow members say the phrase “it’s an exciting time for the association”. Around the time that I joined the ranks was the introduction of electronic records into the mainstream RIM vernacular; there were corporate recordkeeping scandals and ensuing fallouts in case law; revisions to the Federal Rules of Civil Procedure; “Web 2.0” and its vast effects on data; the economic crisis of 2008 and a renewed focus on the need to revamp our medical systems of record; "the cloud"; and most recently, breakthroughs in artificial intelligence that promise to revolutionize how we interface with our devices and our data.
And it’s true, those were all exciting times in their own rights, and have given rise to so many new offshoots that can be rolled into Information Governance. But I believe we are still at the cusp of nothing short of a revolution.
Faced with shifting demographics and the rapidly accelerating development of highly sophisticated technologies, I can’t help but feel that the nexus of our transformation - as not just an association, but an entire industry - has yet to be fully realized. We truly are standing right at the Gateway to Information Governance. At this time, our technology is poised to hyper scale in its ability to process all this data whose growth rate has been expanding for decades. And the point where data goes from being an impersonal, obscure concept, to what it naturally aspires to be - information, is where we make that evolutionary leap. This is the metamorphosis, where we go from piggy banks to hedge funds. Data becomes information. And information can be harnessed. It can be consumed, understood and exploited.
I subscribe to the notion that there is an inherent natural balance in all things, and particularly in complex systems. I believe there is a cycle; an ebb and flow; a lifecycle, if you will. Rapid advancements like the one we’re in can easily become the proverbial runaway train, eventually demanding a counterbalance to stave off its own self-implosion. The question is, will we be the creators of our own destiny, assertive enough to apply the lessons we've learned through the years of lifecycles and governance frameworks? Or will the counterbalance be a more nefarious event, and settle things on our behalf?
We live in times of renaissance. We are compelled to be creative, flexible and forward-thinking in our approach. We have a solemn responsibility to get it right, because our very relevance in this burgeoning global conversation will be scripted by the actions we take today, as ambassadors of the discipline of Information Governance. The manner in which we educate, collaborate and cooperate in this point of inflection will determine whether the power of the information we harness will be used to do things like cure cancer, or to foment the next world war.
So with that thought, I invite you to take in all that this day has to offer. Engage, learn and interact with your fellow thought leaders and practitioners in this field. From practicing attorneys and judges to federal law enforcement authorities, to global IG heads and Chief Privacy Officers, and everyone in between, the level of knowledge and expertise present in this building today is unparalleled.
As you may have seen, we have unveiled a brand new event app - aptly (get it?) named Gateway 2019. With the app you can access the schedule, speakers, exhibitors, other attendees and more - all at the tip of your fingers. You can stay up to date with all of the conference details, including exclusive messages, and participate in games and social activities while facilitating your educational experience.
I would be remiss if I failed to recognize the herculean efforts of our Conference Task Force, Board of Directors and volunteers. Nobody gets paid for doing any of this. Most of us have to balance full-time jobs on top of personal responsibilities, and still, the results are nothing short of spectacular. So if you see or speak to any of our amazing volunteers (check out the full list of names in the event app), don’t feel shy to say THANK YOU. This is a labor of love for us, and we would welcome the feedback!
We have used the Executive Conference Center as our event venue for several years, and there is one reason above many others why we always end up back here - the people! Tony Adia and his staff are always attentive and helpful, and we are most grateful for the warm welcome we receive here every year.
Last but certainly not least, none of this would be possible were it not for our business partners, whose financial assistance spins the wheels of innovation and energy at the Chapter. Stop by all the exhibit booths, ask questions and engage. Don’t forget that they are an integral component of our industry's collection of experts and thought leaders, and they have amazing insights of their own that you will likely benefit from.
And now, off to the races!
p.s. - don’t forget to leave some time to unwind at the end of the day at our networking and reception gathering on the 6th floor lounge, complete with complimentary drinks and snacks, and even a photo booth!
Warm Regards,
Eugene Stakhov, CRM, CDIA+ President, ARMA Metro NYC Chapter
Gene
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance4
VENUE INFO7th Floor Plan
ARMA METRO NYC 2016 SPRING CONFERENCE | 5
REGISTRATION
Attendee Registration – 8th Floor Lobby $195
Sponsor Registration – 7th Floor Lobby $145
Networking Reception Only [5:00pm – 7:00 pm – Rooms 701-702] $60
To register for this event or for more information about ARMA Metro NYC, visit www.armanyc.org
VENUE INFO 7th Floor Plan
701–2
703
708
709
706
707
704705
712711713
710
715
714
MEETING SPACE
LOUNGE AREA
RESTROOMS
FIRE STAIRS
Keynote Speaker Sponsor Exhibit Room
Coat Check Room #703
Main Classroom - Information Governance
(Red) Track - Room # 705
Main Classroom - Privacy & Security
(Green) Track - Room # 704
Registration/Break Area
Coffee
ARMA Board room
# 713
Speak Ready Room# 712
Lounge Area
Main Classroom - RIM & Leadership
(Yellow) Track - Room # 711
Main Classroom - Technology
(Blue) Track - Room # 710
Walk-In Fee
Coffee
XX
701–2
703
708
709
706
707
704705
712711
713
710
715
714
Registration/Break Area
Coffee
Lounge Area(Meals)
Speaker Ready Room
# 715
Technology(Blue) TrackRoom # 710
IG / RIM Practices(Yellow) TrackRoom # 711
Coffee
Legal Track(Red) TrackRoom # 704
Governance, Risk and Control(Green) TrackRoom # 705
Keynote Panel /Business Partners
Exhibit Room
Main Classroom:
Coat Check Room #703
Mens’ Restroom
Ladies’Restroom
VENUE INFO 7th Floor Plan
701–2
703
708
709
706
707
704705
712711713
710
715
714
MEETING SPACE
LOUNGE AREA
RESTROOMS
FIRE STAIRS
Keynote Speaker Sponsor Exhibit Room
Coat Check Room #703
Main Classroom - Information Governance
(Red) Track - Room # 705
Main Classroom - Privacy & Security
(Green) Track - Room # 704
Registration/Break Area
Coffee
ARMA Board room
# 713
Speak Ready Room# 712
Lounge Area
Main Classroom - RIM & Leadership
(Yellow) Track - Room # 711
Main Classroom - Technology
(Blue) Track - Room # 710
Coffee
XX
Lounge Area
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance 5
PROGRAM AGENDAEvent Time Legal - Track 1 Governance, Risk & Control
- Track 2Technology - Track 3 IG/RIM Practices - Track 4
Room # 704 Room # 705 Room # 710 Room # 711
Registration 7:30Registration and Breakfast / Networking / Meet Our Business Partners
Keynote 9:00 Keynote - GDPR & CCPA …Myth? Misery? Mystery? Mastery Barclay T. Blair, Founder & Executive Director at the Information Governance Initiative
Jo Ann Davaris, Chief Privacy Officer, Mercer Wayne Matus, GC and Chief Compliance Officer, Safeguard GDPR
David Peach, Chief Information Security Officer, The Economist Group Michael Potters, CEO, Glenmont Group, Moderator
Break 9:45 Break
SESSION 1 10:00 Crossing Borders: What can happen when an
electronic device crosses an international border or
data flows across one
Gail Gottehrer, Law Office of Gail Gottehrer
Ron Hedges, Dentons
FBI on Cybersecurity Prashanth Mekala
Supervisory Special Agent, FBI
Strategic Approach to Compliance and Use of
Technology Leigh Isaacs, Proskauer,
Rose LLP
Ten Ideas to Simplify Your Retention Schedule William Saffady RIM
Consultant and Author
Break 11:00 Morning Break - Meet With Business Partners
SESSION 2 11:30 Cleaning Electronic Shelves Reasonably
Ron Hedges, Dentons Ilana Lutman, Mercedes Benz
How to Implement an Enterprise Information Lifecycle Management
Program with a View into Critical Data Processes
James Dawson
Case Study: Farmers Insurance's Tools & Approach
to IG
John Isaza, Rimon, Jeff Lewis, Farmers Insurance
Building High Performing and Effective IG Teams
Glenn Fischer, Kirkland & Ellis
Lunch 12:30 Lunch - Meet With Business Partners
SESSION 3 1:30 Lawyers and Records Information Managers: How
can they be perfect together?
Ron Hedges, Dentons Ilana Lutman, Mercedes Benz
Mary Sherwin, CBS Corporation
How to Leverage California Consumer Privacy Act for Information Governance
Mark Diamond, Contoural
The Privacy Paradox: Privacy and Trasparency with
Technology
Brian Tuemmler, Nuix
Professional Development Pathways: CRA, CRM, IGP and
Related Certifications
Jason C. Stearns, Blackrock
Break 2:30 Afternoon Break - Meet With Business Partners
SESSION 4 3:00 Winning Cases and Keeping Confidences: Ethical Use of
Electronic Information
Mark Berman, Ganfer Shore Gail Gottehrer, Law Office
of Gail Gottehrer Ron Hedges, Dentons
Privacy? What’s Now and What’s Next?
Richard Hogg, IBM
MER Special Session: Enabling Your Success
in the IG World
Seth Williams, MER Mike Salvarezza, MER
Strategic Planning: An Interactive Workshop
Melissa Dederer, RIM
Consultant Anita Castora, Jabil Inc.
Break 4:00 Break
Close & Raffle
4:15Closing Remarks and Raffle
Reception 5:00 - 6:30 PM
Networking Reception - 6th Floor Networking Lounge
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance6
LET’S GET SOCIAL
FOLLOW US ON TWITTER@ARMA_MetroNYC
LIKE US ON FACEBOOK/ARMAMetroNYC
JOIN OUR GROUPSARMA Metro NYC
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance 7
Join ARMA Metro NYC during the month of March
• Receive a Free Evening Meeting valid for one year upon verification of your membership!
• All new members will be entered into a raffle for a chance to win a $100 gift card – drawing at the April meeting of ARMA Metro NYC!
All new members that join ARMA on March 5 will receive a Free Networking Event valid for one year upon verification of your membership sign-up date. We want to meet you and share the diverse, in-depth, educational programming we offer and the camaraderie of colleagues in the ever-changing field of Information Governance.
Stop By The Membership table At the All Day Educational Event On Tuesday, March 5:
• Join the ARMA Metro NYC Chapter in “real time” – Meet and network with other Records Managers
• Get a look at the latest RIM/IG technology – Attend premier, RIM/IG educational sessions
MEM
BERSHIP
MADNESS
PROMOTION
M
ARCH
MADNESS
Join
ARMA Metro NYC Chapter MembershipIs A Slam Dunk!
NETWORKING RECEPTION5:00 pm – 6:30 pmNetworking Reception sponsored by Iron Mountain. Take the elevator down one floor. Check out the Photo Booth!
Thanks to the generous sponsorship of
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance8
ARMA NYC 2018
Eugene Stakhov, CRM, CDIA+President
Mary W. Sherwin, CRM, IGP, CIPP/USImmediate Past President
Glenn P. Fischer, IGPExecutive Vice President
Jennie Catherine Dubin-RhodinSecretary
John R. HidalgoTreasurer
Andrew CorridoreVice President, Membership
Jennifer Best, JDVice President, Newsletter
Carol Cindy Shea-Zuvich, CRM, IGPVice President, Advertising & Promotion
Michael LandauVice President, Professional Development
Rishi R. MaharajVice President, Events & Special Projects
Stephen E. Cohen, CRMVice President, Information Technology
BOARD OF DIRECTORS
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance 9
GDPR & CCPA …MYTH? MISERY? MYSTERY? MASTERYCompliance with GDPR has dominated the focus of privacy and legal professionals around the globe as they worked around the clock to achieve compliance with this landmark information law. But is achieving GDPR compliance the end of something, or really just the beginning of something?
Although the GDPR is impactful, it appears like there will be several several laws that follow it around the world, and it is impossible for organizations to chase compliance with each of these as if it were a firefight. The only way forward is for organizations to build an information governance program that prepares it for whatever comes next.
Hear from our expert panel of the World’s Leading Privacy expertsthe ways they have tackled this at their organizations and the benefits they have seen.
KEYNOTE SPEAKERS | 9:00
DAVID PEACHJO ANN DAVARISMICHAEL POTTERS WAYNE MATUSBARCLAY BLAIR
MEET OUR SPEAKERS
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance10
SESSION 1 10:00CROSSING BORDERS: WHAT CAN HAPPEN WHEN AN ELECTRONIC DEVICE CROSSES AN INTERNATIONAL BORDER OR DATA FLOWS ACROSS ONERON HEDGES, JD & GAIL GOTTEHRER, JD
Lawyers almost invariably carry electronic devices. These devices can store or access client confidential information. What protections do attorneys have when they cross international borders with those devices? Can law enforcement access content of those devices? Moreover, clients may have electronic information located outside the United States. What can attorneys argue when demands are made for that electronic information for litigation in the United States? This session will explore these and related questions. Topics include: • Circumstances under which confidential information stored on electronic devices can be seized and searched by law enforcement at a border • Restrictions on seizure and search of confidential information at a border • Requesting discovery of information stored outside the United States
LEGALRoom # 704
FBI ON CYBERSECURITYPRASHANTH MEKALA
Data breaches have the potential to significantly impact your organization’s ability to operate. This session will focus on what types of cyber threats your firm can expect to face and how to properly address them.
GOVERNANCE, RISK & CONTROL
Room # 705
The Power of Information InsightUnderstand, manage and govern the data that matters
• Secure content management• Archiving and litigation readiness• Regulatory compliance
Learn more:www.microfocus.com/infogov
Micro Focus Information Managementand Governance
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance11
SESSION 1 10:00STRATEGIC APPROACH TO COMPLIANCE AND USE OF TECHNOLOGYLEIGH ISAACS, IGP, CIP
Understanding and meeting your organization’s compliance needs is often a complex undertaking. It is a myth that “plug-and-play,” out of the box solutions are the answer. As with most things information governance, the most effective plan requires a strategic approach, and technology alone is not the answer. Join us for this session to learn more about: • Asking the right questions and bringing together the right people to effect necessary change • How to identify and leverage existing technology to satisfy compliance mandates • Strategies to get buy-in and approval to implement solutions and initiatives • Bringing it all together with the right mix of people, process and technology.
TECHNOLOGYRoom # 710
10 IDEAS TO SIMPLIFY YOUR RETENTION SCHEDULEWILLIAM SAFFADY, FAI
Record retention is a fundamental responsibility of RIM professionals, but retention schedules can be time-consuming to prepare and difficult for users to understand and apply. This session will discuss retention concepts and practical methods that can simplify schedule development, improve user acceptance, and facilitate compliance. Topics to be covered will include uniform retention periods, flexible retention periods, aggregation of record series, elimination of event-based retention triggers, and policies that replace schedules for specific types of records.
IG/RIM PracticesRoom # 711
Security, Risk and GovernanceGovern & Secure Your Firm’s Data, Documents & Files
Records Manager
Security Policy
Manager
Threat Manager
Business Intake
Manager
Conflicts Manager
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance12
SESSION 2 11:30
CLEANING ELECTRONIC SHELVES REASONABLYRON HEDGES, JD & ILANA LUTMAN, CRM, CIPP/US
HOW TO IMPLEMENT AN ENTERPRISE INFORMATION LIFECYCLE MANAGEMENT PROGRAM WITH A VIEW INTO CRITICAL DATA PROCESSESJAMES DAWSON, CSSLP, IGP
Business and government entities create, store, and use electronic data at a staggering rate. That rate is driven by, among other things, the ever-increasing volumes and varieties of data. However, there may come times when data becomes obsolete or unreliable or simply inaccessible. In such circumstances, it may become a liability rather than an asset. For all these reasons – including those imposed by new regulatory regimes such as the GDPR – there may be circumstances when data should be minimized or disposed of. This session will examine the challenges posed by “old” data and how that data might be disposed of without regulatory or litigation-related risk. Topic include: •The role of information governance in deciding whether certain information should be retained and for how long; Restrictions on retention imposed by laws such as the GDPR • Reconciling retention and disposition: What can be done to be “reasonable” when making disposition decisions to avoid the imposition of sanctions
James will discuss how he has developed and implemented the approach and strategy for Data Risk, Governance and Enterprise Information Lifecycle, in a $12 Million-dollar program that that mitigates major risk issues and matters requiring attention (MRAs) for financial services and insurance organizations such as Freddie Mac, UBS, Aon and others. The presentation will demonstrate design and implementation milestones necessary for the Information Risk Strategy for enterprise wide risk-based data remediation, risk-based compliance, data governance and information lifecycle for all structured and unstructured data. The Milestone strategy discussed will include the development and implementation of technology capabilities and risk mitigation for the effective use risk reduction and value realization of information assets across the organization. The presentation seeks to established how to build the foundational governance structure for the divisional "business advocate" to ensure technology capabilities support business needs while maintaining focus on operational risk in information processes.
LEGALRoom # 704
GOVERNANCE, RISK & CONTROL
Room # 705
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance13
SESSION 2 11:30
CASE STUDY: FARMERS INSURANCE'S TOOLS & APPROACH TO IGJOHN ISAZA, ESQ., FAI & JEFF LEWIS, CISA
Holistic information governance is key to not only mitigate significant risks for the organization, but also to protect vital assets, while at the same time helping to maximize productivity. To achieve these lofty goals the organization must leverage its best independent professionals, prioritize its goals, and address them methodically along with the right cadence. In this session, Farmers Insurance (the 2017 ARMA International Award for Excellence winner) will share its approach to modernizing its information governance strategy. The session will provide insight into the records management and eDiscovery tools it has adopted to implement its information governance strategies, including insight into the policies developed at Farmers Insurance to help embrace records and information management.
TECHNOLOGYRoom # 710
BUILDING HIGH PERFORMING AND EFFECTIVE IG TEAMSGLENN FISCHER, IGP
A highly functioning team is one that is energizing, productive and delivers results. Building an effective team like this takes strong and focused leadership. In this workshop, you will learn strategies and techniques for building great teams and creating successful team dynamics. You will develop skills that enhance communication and trust of direct reports, and align team members around shared goals so they can effectively plan, communicate, execute and deliver. We will also discuss leadership styles, delivering feedback and addressing poor performance.
IG/RIM PracticesRoom # 711
Polygon has more than 25 years of experience offering restoration for smoke and water damaged records and mold
remediation services to libraries, museums, government agencies, medical offices and other record-storing facilities.
We understand the unique document recovery needs of each industry and can tailor our services to meet them, from vacuum freeze
drying for rare books to real-time document access and on-site security for sensitive documents.
www.polygongroup.com
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance14
LEGALRoom # 704
SESSION 3 1:30LAWYERS AND RECORDS INFORMATION MANAGERS: HOW CAN THEY BE PERFECT TOGETHER?ILANA LUTMAN, CRM, CIPP/US, MARY SHERWIN, CRM, IGP, CIPP/US; RON HEDGES, JD
Litigation proceeds in stages. At each records information managers may be called on to assist attorneys in, among other things, the preservation, collection, and production of relevant electronic information. Managers and their attorneys, both in-house and retained, must collaborate to bring litigation to successful conclusions. This session will examine the stages of litigation, discuss possible roles for managers in each, and explore how collaboration between attorneys and managers might work. Topics include: • Analysis of the stages of litigation and the roles for records information managers in each • Discussion of the importance of positive relations between attorneys who supervise or participate in litigation and managers • Possible consequences when something goes wrong and how attorneys and managers can work together to minimize or eliminate sanctions
HOW TO LEVERAGE CALIFORNIA CONSUMER PRIVACY ACT FOR INFORMATION GOVERNANCE MARK DIAMOND
The California Consumer Privacy Act (CCPA) is coming quickly, promising real penalties not just for California companies, but also those in New York and across the United States. This new law invites significant litigation for non-compliance and has other states gearing up with similar or harsher laws. CCPA requires many companies to classify, secure, produce and delete privacy information that is potentially scattered across the enterprise. Closer inspection of CCPA reveals that achieving compliance is primarily an Information Governance activity. Will CCPA become a catalyst that finally brings attention and funding to neglected Information Governance programs? In this discussion, Mark Diamond from Contoural will provide an overview of CCPA and review the essential Information Governance processes required to support it. Join us as we discuss how CCPA is moving Information Governance from “nice to have” to “must have.”
GOVERNANCE, RISK & CONTROL
Room # 705
Records Management
Content Governance
for SharePoint
Document Management
for SAP
Gimmal simplifies records and information management with software that captures, manages, governs, and archives information so you can focus on your core mission.
To learn more visit www.gimmal.com
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance15
SESSION 3 1:30
THE PRIVACY PARADOX: PRIVACY AND TRASPARENCY WITH TECHNOLOGYBRIAN TUEMMLER
The biggest hurdle to achieving privacy compliance, or almost any other IG project is, "I don't even know what data I have." Index and classification management tools can provide the information transparency necessary to see what you have, eliminate garbage and expired records, protect privacy information, and improve compliance.
TECHNOLOGYRoom # 710
PROFESSIONAL DEVELOPMENT PATHWAYS - CRA, CRM, IGP & RELATED CERTIFICATIONSJASON C. STEARNS, CRM, IGP, CIPP/US
CRA, CRM, and IGP are just some of the certifications available to information professionals. Knowing which one to work towards and why will help you develop a career pathway that aligns with your career goals. This session will explore these, and related credentials, to give you a better understanding of how each may benefit you and fit into your plans.
IG/RIM PracticesRoom # 711
To:• deliver better customer experience • improve time to revenue• reduce cost of operations
By:• helping organizations streamline their document ingestion
from multiple sources • classifying documents and extracting data from structured
and unstructured documents • reducing document preparation, downstream exceptions and
eliminating image quality issues
enabling digital transformation
Unmatched Records and Risk Management
www.InOutsource.com
Implementing
Insight
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance16
Your Trusted Secure Document Services Provider+ Secure Document Capture+ Data Loss Prevention+ Forms Automation+ Integrated & Compliant Fax
+ Cloud Ready+ Records Management+ Superior Global Support
uplandsoftware.com/accuroute
LEGALRoom # 704
SESSION 4 3:00
WINNING CASES AND KEEPING CONFIDENCES: ETHICAL USE OF ELECTRONIC INFORMATIONRON HEDGES, JD; GAIL GOTTEHRER, JD; MARK BERMAN, JD
Electronic information is everywhere and is a common—and increasing—part of litigation. Attorneys must be competent to deal with that information. Attorneys must also understand what they can do to transmit information to courts and other parties and between themselves and their clients in ways that will protect the confidentiality of privilege, work product, or sensitive information. This session will explore competence, confidentiality, and supervision of nonlawyers called on to assist attorneys. Topics include: • The meaning of “competence” when dealing with electronic information in litigation • Ways to protect attorney client privilege, work product, and confidential information when communicating with courts, clients, and other parties • What “supervision” means when selecting vendors to assist in litigation and to store information in “the Cloud”
PRIVACY?, WHAT NOW AND WHAT'S NEXT? RICHARD HOGG
We're nearly a year into GDPR - what happened? Were you ready? What's next? • Next up includes California's CCPA and Brazil's LGPD coming in 2020 - are you ready? • Where else is there a rising tide around data privacy and protection and how does that sync with information governance? • What can and should you do to raise your readiness and accelerate your journey to compliance? What have large organizations done?
GOVERNANCE, RISK & CONTROL
Room # 705
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance17
THANKS TO OUR RAFFLE PRIZE / GIFT DONORS
SPECIAL THANKSBAG SPONSORPRINT & DESIGN SERVICES MEAL SPONSOR
SESSION 4 3:00
MER SPECIAL SESSION: ENABLING YOUR SUCCESS IN THE IG WORLDSETH WILLIAMS , MIKE SALVAREZZA
The MER conference is dedicated to equipping records managers and information governance practitioners to more meaningfully impact their organization's business objectives. In this session, learn how the MER Conference is using new platforms, such as MER Sapient, to provide relevant education on important topics relating to the IG challenges before us, and how it is working with local chapters of ARMA to create meaningful educational experiences for IG practitioners and decision makers.Attendees will also get an in-depth look at the upcoming MER Conference program and the current schedule of MER Sapient Webinars.
TECHNOLOGYRoom # 710
STRATEGIC PLANNING: AN INTERACTIVE WORKSHOPMELISSA DEDERER, FAI, CRM, IGP & ANITA CASTORA, FAI, CRM, IGP
Strategic planning is something we all have to do whether we realize or not. We must plan what needs to be done to accomplish our goals and then prioritize them. There are many steps involved in strategic planning. In this interactive session, you will learn what strategic planning is, understand what is involved, and experience the process as a participant of a strategic planning session.
IG/RIM PracticesRoom # 711
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance18
Vendor Contact Website Products and Services
BROADWAY LEVEL
Iron Mountain Shaun Lyons [email protected]
www.ironmountain.com • Information Management• Digital Transformation• Secure Storage
WALL STREET LEVEL
Micro Focus Matthew McCarthy [email protected]
www.microfocus.com Secure Content Management:• Data Privacy and Protection• Risk and Modernization • Preservation and Governance
TIMES SQUARE LEVEL
Access Ian Robert Moran [email protected]
www.accesscorp.com • Document Storage• Conversion and Destruction Services• Software for HR Employee Document
Management
Active Navigation Patrick [email protected]
www.activenavigation.com File analysis for:• Cyber Regulations & GDPR Compliance• ROT Cleanup• Information Governance & Auto-
classification
Consilio Todd Adelstein Todd.adelstein@ consilio.com
www.consilio.com • EDiscovery and document review• Risk management and compliance• Legal consulting services
iManage Dave Jackson [email protected]
www.imanage.com • Document and Email Management• Artificial Intelligence• Security, Risk and Information Governance
ZL Technologies Joelle Kuehn [email protected]
www.zlti.com • Files Analysis and Management• Records and Information Management• On-premise and cloud-based archiving
solutions
GRAND CENTRAL LEVEL
Belfor Gary Alexander gary.alexander@ us.belfor.com
www.belfor.com/en/us • Property Restoration• Document and Media Recovery• Disaster Recovery
BMS CAT Melanie [email protected]
www.bmscat.com • Disaster restoration specializing in document recovery and remediation from damage by water, fire and mold
Crown Records Managment
Michael Murphy [email protected]
www.crownrms.com/intl/en-us
• Full Information Solutions & Document Destruction
DocSolid Kent Henderson khenderson@ docsolid.com
www.docsolid.com • Reduce the cost and risk of paper records every time you scan or print with Postmark® for your existing DMS.
BUSINESS PARTNERS
ARMA METRO NYC Spring Conference 2019, Tuesday March 5, 2019 | Gateway to Information Governance19
Vendor Contact Website Products and Services
GRAND CENTRAL LEVEL
File Trail Lindsay Felice [email protected]
www.filetrail.com • Records Management Software• Information Governance• Document Management
Gimmal Foster Schade foster.schade@ gimmal.com
www.gimmal.com • Gimmal Records Management • Gimmal Content Governance for
SharePoint• Gimmal Document Management for SAP
GRM Debbie Mevs [email protected]
www.grmdocumentmanagement.com
• Document Management Services & Software
• Digital Transformation• Records Storage
IBML Jim Bunn [email protected]
www.ibml.com • Intelligent Information Capture Software• Intelligent Scanning Devices• Business Continuity and Disaster Recovery
IGS T'Don [email protected]
www.infogovsolutions.com • Legal Research• Retention Guidance• Online Software
Infolinx Kurt Thies [email protected]
www.infolinx.com • Physical and Digital Records Management• Digital Content Management• File Tracking
InOutsource John Zahradnick [email protected]
www.inoutsource.com • Risk Management• Information Governance• Data Analytics
Polygon Matt Decirce [email protected]
www.polygongroup.com • Disaster Recovery and Document Restoration
• Property Damage Restoration • Temperature Control Solutions
Upland AccuRoute Bob Nine [email protected]
www.uplandsoftware.com/accuroute/
• Secure Document Capture and Data Loss Prevention
• Forms Automation and Integrated & Compliant Fax
• Records Management
TOTE BAGS
Total Records Michael Fruchter [email protected]
www.totalrecords.com • Records Storage
MEALS AND BREAKS
Viewpointe Michele Shaw [email protected]
www.viewpointe.com • Cloud-based managed services for information lifecycle and business processes