CSGB 6313Training Management

Semester 3, 2014/2015

TOPIC 6 : EXPERIANTIAL TRAINING AND TEAM BUILDING

Prepared for:Dato’ Dr William R. Stevenson

Prepared by:Premen Vesudevan CGA130012Palaniappan Sathappan CGA130050

Suraya Natrah Malek CGA130148Renna Kaur Randhawa CGA130116Fauzan Aris CGA140054

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OutlineInt

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Objecti

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Activ

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Experiential Training & Its Outcome (Team Building)

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Introduction1.0

• Conduct a team building program for corporate industry

• Focus on instilling leadership, team bonding and management skills

• Suits all levels of people from various industries

• Must be tailored based on requirement by first investigating issue in organization and addressing it

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About Team Building

Team Building

Group Intervention

Training platform for employees to become a team player

Activities can be a powerful tool to unite groups, develop strengths and address weaknesses

Interpersonal relation

Socialinteraction

Intended to address problems affecting team functionalities in an organization and how to overcome them

Process of training that is not apparent to individual as they absorb knowledge, skills and lesson unknowingly by completed the arranged activities and tasks

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Methodologies - ADDIE1.4

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Lack of team bonding

ProblemsPoor communication

skill

Weak linkManager &

subordinates

TeamPlayer

Contribution

High Work Stress Level

Leadership issues

Problem Statement

• An organization tend plan activities for team building with no real goal in mind

• The organization risk losing the team's respect when they plan team building program that doesn't benefit in any sense.

• Also participants will be unable to visualize the organization mission and vision clearly.

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Resolve conflict among employees and manage difficult people

Improve and instill management and interpersonal development

Improve Communication Skills among peers and management

Enrichment on setting organization goals & strategic planning

Leading organizational change and becoming a high performance team

Boosting Employee Morale

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Objectives & Goals1.6

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TEAM BUILDING

3 Days2 Nights

20 – 40 pax

CorporateIndustries

The participant must come from various backgrounds.

The individuals will be grouped randomly regardless of their position.

Individuals will be treated equally throughout the program sessions

• Management / Supervisory Teams• Teams / departments from Companies.• Groups that need to work more effectively

together.• Groups with specific challenges to address in

the workplace.

Program Scope1.7

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Learning Activities &

Best Practices

ProgramMethodology

Simulation

Problem-Based

Learning

Role Play

ManagementGames

Outdoor Challenge & Experiential

Learning

Teambuilding Process & Planning2.0

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Program Implementation

VENUE

Berjaya Langkawi Resort, Kedah

REASON

The refreshing cool beach air and eco-friendly nature of the island creates the perfect setting for indoor and outdoor teambuilding activities

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30Participants

5 pax/group

10Facilitators

2Main

Trainers

Trainers & Participant

Senior Management, Managers, Executives & clerical staff

Allow a higher quality of interaction among participants.

Each group will be assigned to 1 Facilitator The trainers and facilitators will be equipped

with basic paramedic knowledge. Trainers will be the Person-in-charge to

manage and coordinate the whole event. These trainers will play role as motivational

speakers for certain speech program.

Classroom Facilities

Hi-Definition LCD projectors and screen. Laptops. PA system with Lapel MIC. Cameras & Video Gadgets. Wi-Fi. Stationeries, flip charts, marker pens,

Post-it Notes. Long tables, 40 chairs, trolleys. Mineral water bottles to facilitate the

sessions

Program Implementation2.1

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Expected Learning Investment (30 Pax)

Description Cost (RM)

Airfare tickets via MAS Airline (Return flights)

On company budget

Transportation and logisticLangkawi Airport to Berjaya Langkawi Resort

1,000.00

Accommodation at Berjaya Langkawi Resort

19,000.00

Food and Beverages 2,000.00

Team Building administration and materials cost

6,000.00

Gift, souvenirs and certificates 4,000.00

TOTAL 32,000.00

Program Implementation2.1

Participants are expected to gain the following experiences: • Team members are required to

depend on one another to achieve the same mission and objectives

• All team members are held responsibility and accountability for doing their share of the tasks and understand that everything in the final products

• Coordination or cohesiveness is the success key for this matter.

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Team Building Program ItineraryTime Activities

FRIDAY – DAY 1

1200-1700 • Welcome Greetings to the Resort - Arrival of Participants

• Check-In to respective rooms• Welcome Drinks and Snacks• Tea break• Get around the resort

(Relaxation- retreat)

1700-1900 Session 1 – Icebreaker Activities (INDOOR)• Briefing by the trainer about the

program• Introduction of Participants • Participants Get into groups• Two Truths and One Lie• Game of Possibilities• Painting A Picture

1900-2000 Light and Easy

2000-2100 Dinner

2100-2200 Motivational Talk – By the trainers

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The aim of an experiential learning session :

Building stronger relationship and cohesiveness in teams.

Igniting the spirit of achievement Learning and internalize

corporate values. Improving team communication

effectiveness

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Team Building ItineraryTime ActivitiesSUNDAY – DAY 3

0700-0900 Breakfast1700-1900 Session 8 - Active Listening ‘Feedback

Arc’2000-2100 Session 9 - Summing Up and Certificate

Ceremony2100-2200 Session 5 - High Performance Team

‘Rafting Challenge’ (OUTDOOR)

1700-1730 Checkout

Time Activities

SATURDAY – DAY 2

0700-0900 Breakfast

1700-1900 Session 3 - Amazing Race “Together We are Champions” (OUTDOOR)

1900-2000 Buffet Lunch

2000-2100 Session 4 - Tug of War (OUTDOOR)

2100-2200 Session 5 - High Performance Team ‘Rafting Challenge’ (OUTDOOR)

1700-1730 End of Team Building1730-1830 Refreshment and snacks1830-1930 Light and Easy1930-21302130-2300

BBQ Dinner Session 6 - Cow Boy Dress-Up Night (INDOOR)Session 7 - Recall Game and Experience & Knowledge Sharing Session (INDOOR)

2300 Conclusion of the Day

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Ice Breaking Activities – Day 1

Two Truths And A Lie

Purpose:Encourage bonding and communication.Method:Every Team will write 2 truths and 1 lie.Share among the participants.Repeat the 3 statements, groups vote which is the lie.Learning Outcome:Better communication among co-workers and know each other better.

Purpose:Encourage creative thinking and have fun.Method:A napkin given to each group.Each person need to stand and demonstrate the use of napkin creatively.Cant speak and must stand to demonstrate.Learning Outcome:Better communication among co-workers, experience different ways to solve problems and use resources effectively.

The Game of Possibilities Painting A Picture

Purpose:Encourage communication, creative thinking and have fun.Method:Teams will be asked to paint a picture using chin, elbow and nose. (Mountains, birds, sun, clouds, water, boat and people)Learning Outcome:Think out of the box.Motivated to take challenges at workplace and stay positive minded..

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Activities - Day 2

The Hurricane Game and Broken SquareThe Diversity Tree

Purpose:To value and respect diversity at workplace.Method:On a flip chart, each team need to draw a tree with names of the members.Every member need to write encouraging messages on the tree.Learning Outcome:Instill mutual respect, recognition and positive thoughts among the team members.

Purpose:Encourage teamwork and sharing of information.Method:Shown 25 items and need to memorize.Square puzzle will be distributed and will be jumbled. Teams need to solve the puzzles without talking.Learning Outcome:Strategize and plan work.Teamwork, support each other and ensure objectives met.

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Activities - Day 2Amazing RacePurpose:• To encourage teamwork.• Communication skills.• Enhance Leadership skills.• Solve problems together.• Trust, respect and

understand each other.

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Activities - Day 2

Amazing RaceMethod:• Each Group will have 5 members.• 5 mystery rounds - to solve

challenging puzzles, riddles and physical activities.

• Each clue placed in a RED envelope and is located at different locations in the resort.

• One Check point >>> Pit Stop (Final location)

• Detour Activity (Whole Team Challenge)

• Road Bock Activity (Individual Challenge)

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Activities - Day 2 (Amazing Race)

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Mystery Round Garden ResortRoadblock – 3 clues10 minsMax 30 marks

1st Mystery Round Kitchen of the ResortDetour – 3 clues10 minsMax 30 marks

4th Mystery Round Swimming PoolRoadblock – 1 clue and physical activity20 minsMax 20 marks

Dinning Hall of the Resort

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Learning Outcome Better communication skills and more focused. Motivated and inspire others to excels. Able to work in a team and enhance team synergy. Utilize strengths of workmates. Understand, sensitive of surroundings and cooperate with each

other more effectively. Able to propose ideas and suggestion rather complaining.

Activities - Day 2 (Amazing Race)3.0

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Activities - Day 2

Purpose:• Encourage teamwork, innovative, creative

thinking, communication and enhance leadership skills.

Method:• Each team will need to build a raft with material

provided such as ropes, planks and barrels.Learning Outcome:• Develop high performance team.• Readiness to face unpredictable situations.• Communicate effectively.• Utilize strengths of workmates.• Understand, motivate and cooperate with each.

other more effectively.

Purpose:• To focus a common goal, teamwork and

positive communication. Method:• Open clash between two team.• 5 rounds, strongest team will be the winner.Learning Outcome:• Cooperate effectively and plan a strategy to

achieve a goal or objective.

High Performance Team “Rafting Challenge”Tug of War

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Activities – Day 2

Purpose:• Sharing of knowledge and working in a team.Evaluate after a training event.Method:• Teams have 10 minutes to recall and list as many

skills they experienced throughout the day.• Teams share their opinions and other teams can

challenge their opinions.Learning Outcome:• Encourage teamwork and engagement among

participants.• Instructor learns what was important to the group

and how much retained after the activities.

Purpose:• To stress free, feel happy, encourage

communication and bonding.Method:• Dress according the theme.• 10 minutes role play of the theme.Learning Outcome:• Participants will feel renewed and

motivated to give their best at their workplace.

Recall Game & Experience Sharing SessionCow Boy Dress-Up Night

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Activities – Day 3Summing UpActive Listening “Feedback Arc”

Purpose:• Encourage sharing of knowledge and enhance

communication skills.Method:• Members are required to share their experiences

during the team building event.Learning Outcome:• To ensure participants understand the

importance working in team and cooperating with each other.

• To know participants feelings at the end of the program.

Purpose:• Foster open communication and active

listening.• Inspire to give feedback and sharing of

knowledge among participants. Method:• Verbal feedback from teams on the

strengths and challenges during the entire program.

Learning Outcome:• Able to accept feedback, being honest and

sincere without being defensive in any situation.

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Recommendation

• Workforce – asset to a Company.• An organization with good design of team building activities will create

an effective TEAM in the Company.• Need Management commitment to ensure success to team building

activities.• Encourage better communication skills, leadership skills, problem

solving skills and teamwork.

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Conclusion5.0

• Team building is essential in promoting better work environment (performance, team cohesiveness)

• Must be underlined by specific objectives• Our team building program governed by a set of objectives,

each activity focus on a defined learning outcome• Completion of it expected to bring about change in

participants as they return to work (better perspective and application)

• Main idea is to set aside all differences and come together for a common purpose working hand in hand to achieve it – what every organization strive for

• TEAM – Together Everyone Achieve More

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Class Exercise

• Every team will choose one member and the member will secretly write down TWO truths and ONE lie of themselves, on a small piece of paper.

• Allow 10-15 minutes of open conversation among all groups.

• Repeat the THREE statements to everyone and each group will vote on which statement is the LIE.

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Learning Outcomes

• Better communication among class mates.• Bonding and know each other better.• “NEVER JUDGE A BOOK BY ITS COVER”.

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