experience feedback french red cross - eru relief mobile data collection in relief operations ---...
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Experience Feedback
French Red Cross - ERU relief
Mobile data collection in
relief operations ---
Haiyan Typhoon
Arturo Garcia [email protected]
Raphael [email protected]
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Post Distribution Monitoring using mobile phones
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Context Haiyan super Typhoon:
14 million people affected, 4.1 million displaced
IFRC deployment of FACT and ERUs: French Red Cross ERU relief deployed in Ormoc,
to date*: 16265 HH covered and 64570 NFI distributed 77 localities (Barangay) covered
* As of 31st January 2014
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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Challenge
Conduct a comprehensive Post Distribution Monitoring with: limited resources (already allocated to distribution) and several constraints…
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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Constraints
Representativeness:Conduct at least 800 interviewed
Access:Difficult weather condition (TD leading to floods and landslides
Scope:A consolidated tool for 3 ERU + FACT
Capacity:Limited local capacity for data collection, entry and cleaning
Time:First results under 1 week!
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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SolutionUse of Mobile Tech!
Smartphone:Purchased locally for 69 USD
Software:Mobile data collection software opensource
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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1 2
3 4
Create the Monitoring Tool Design forms (xls or xml)
Load into mobile and collect data
Aggregate and analyse
ODK in 4 steps!
See detailed procedure in annexe
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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Results
System deployed in less than 2 days
more than 250 questionnaires see database example :
Preliminary results available in 7 days! See report See report:
Microsoft Office Excel 2007 Workbook
Adobe Acrobat Document
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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What went well? The system was easy to use for enumerators:
they were comfortable with using Smartphone; the PRCs volunteers loved it!
Integrated error control: typing errors and use of “Hints” in the questionnaire resulted in consistent questionnaire filling with few error (almost no data cleaning!)
Easy data handling: direct connexion phone-PC for data upload
Flexible: the questionnaire was modified according to the needs
No paper!
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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What went less well? The system was not well shared with other ERU
relief (American and Benelux Red Cross) – some technical support would have been required
The questionnaire had too many text questions rendering the analysis more complex
The system was not tested enough before being deployed; some data were lost on the first day
The translation into Tagalog led to some inconstancies in the database
Random selection of respondant
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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What can be improved?
Pre-defined standards questionnaire (already converted to mobile compatible forms) might speed up the system deployment
Sharing the system across ERUs Train ERU/FACT to use the mobile technology Better integrate the database within the reporting
system
Mobile data collection – Arturo Garcia Fernandez, Raphaël Bonnaud
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Recommandation Create, within the ERU roster, a pool of people
with sound knowledge in assessment, monitoring and mobile data collection to:
Provide remote support to team deployed in the field Develop a assessment/monitoring system for ERU (the
system can easly be deployed for FRC delegation Be deployed when required to provide on-site technical
assistance Train ERU roster in using the technology Explore other potential applications:
Assessment/Ticketing: it can easily be linked to MEGA V.stock control in a BHC for instance.FACT assessment
“Spread the word” so that it becomes a standard monitoring tool for IFRC ERUs
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Detailed procedure build the system
1 •Preparation of a standard questionnaire: •common to the 3 Relief ERU (Benelux, American & French).
2 •Conversion of the questionnaire to a mobile compatible version (Word to .xml)•via ODK; loaded into the phones with Windows Explorer!
3 •Training of the enumerators : •Post Distribution Monitoring technics •Use of smartphones/survey app.
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Detailed procedure deploy and collect
4 • Survey teams deploy to the desired locality
5• Questionnaires Upload (from
phone to computer)• Using only Windows Explorer
(drag and drop)!
6• Transfer questionnaires into
Excel (database) : • Using ODK Briefcase free
software
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7 • Consolidate all Excel files into one
8 • Create monitoring report and conclusions
Detailed procedure Aggregate and analyze