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Experience Malaysia Healthcare Embrace Malaysian Hospitality Sherene Azli Chief Executive Officer Malaysia Healthcare Travel Council 6th Crikvenica International Health Tourism Conference 8 th November 2018

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Page 1: Experience Malaysia Healthcare Embrace Malaysian Hospitalityciht.com.hr/wp-content/uploads/2018/11/Experience... · Experience Malaysia Healthcare Embrace Malaysian Hospitality Sherene

Experience Malaysia HealthcareEmbrace Malaysian Hospitality

Sherene AzliChief Executive OfficerMalaysia Healthcare Travel Council

6th Crikvenica International Health Tourism Conference 8th November 2018

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• International Living’s Annual Global Retirement Index “Best Country for

Healthcare” 2015 – 2017

• Malaysia's healthcare is "equal to or better than what it is in most

Western countries", according to InternationalLiving.com's Asia

correspondent Keith Hockton.

Source: MHTC informatics; https://www.thestar.com.my/news/nation/2014/02/10/malaysian-healthcare-third-best-worldwide-us-magazine/;

https://internationalliving.com/countries/malaysia/healthcare-in-malaysia/; https://worldsbesthospitals.net/prince-court-medical-center/

• Prince Court Medical Center is ranked among the Top 10

World’s Best Hospitals for Medical Tourists presented by

Medical Travel Quality Alliance (MTQUA)

• “Prince Court Medical Center provides excellent surgery

options for medical travelers. It pays exceptional attention

not only to the medical care its doctors and nurses provide

but to the details of patient comfort. Its special services

include a sophisticated burn unit, and an In Vitro Fertility unit

with a multiple fetal monitoring system.”

More people are starting to see Malaysia as a destination for healthcare

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Did you know? Malaysia has been recognised internationally as a destination for

healthcare

Global Recognitions:

• International Medical Travel Journal (IMTJ) Medical

Travel Awards “Destination of the Year” 2015 – 2017

• IMTJ “Health and Medical Tourism Cluster of the Year"

2017-2018

• International Living’s Top Asian Country to Retire 2018

• International Living’s Annual Global Retirement Index

“Best Country for Healthcare” 2015 – 2017

• 2017 Asia Pacific Healthcare & Medical Tourism

Awards

• 2015 - 2017 MasterCard-Crescent Rating Global

Muslim Travel Index - Top Country for Muslim Travel

• Global Health Consumer Choice Awards 2016

• Frost & Sullivan Asia Pacific Healthcare and Tourism

Awards 2016

• World’s Best Hospitals for Medical Tourists by Medical

Travel Quality Alliance (MTQUA)

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Global Market Report 2018 – Malaysia is ranked the 8th medical travel destination by value

Rank Country US Dollars (million)

1 United States 3,500

2 South Korea 655

3 Turkey 600

4 Thailand 600

5 Germany 575

6 India 450

7 UK 350

8 Malaysia 350

9 Mexico 350

10 Iran 315

Source: IMTJ research, LaingBuisson’s Medical Travel and Tourism Global Market Report

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Why can you trust Malaysia Healthcare ?

Malaysia has a

highly regulated

healthcare

environment

• Private Healthcare Facilities And Services Act 1998 and Regulations

(2006)

• Medical Act 1971 (Act 50 for Medical Professionals)

• Medicines (Advertisement and Sales) Act 1956 (revised 1983)

• 13th Schedule of the Private Healthcare Facilities and Services Act

1998 – maximum chargeable fee for professional fees

• All hospitals are HALAL certified

Malaysia has

state-of-the-art

equipment

• 640-slice CT scanner

• 3-TESLA MRI scanner

• The da Vinci Surgical System

• INTRABEAM Intraoperative Radiation Therapy (IORT)

• 3D High Dose Rate brachytherapy system

• Volumetric Modulated Arc Therapy (VMAT) for Cancer

• Digital Mammography

• Leksell Gamma Knife Perfexion system

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Malaysia provides quality medical care with affordable pricing

• Specialists in Malaysia are mostly trained in UK, USA, or Australia with 8-12

years serving in the public sector

➢ 2 years training + 4 years specialist training + 2 years pending gazettement +

4 years sub-specialty training

• 13 JCI + 56 MSQH accredited private hospitals

Patients Without Borders using US costs across a variety of specialties and procedures as a benchmark,

ranked the average range of savings for the most-travelled destinations:

India Malaysia Thailand Turkey Mexico

Costa Rica Taiwan South Korea Singapore Brazil

65-90% 65-80% 50-75% 50-65% 40-65%

45-65% 40-55% 30-45% 25-40% 20-30%

Savings

Percentage

Source: Patients Without Borders – a medical travel site

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In addition to quality healthcare at a good price, we provide seamless end-to-

end experience to ensure “Quality Care For Your Peace of Mind”

Call CentreMedical Lounge

with Meet-and-Greet

Services

Wellness

Pre-treatment During treatment

End-to-end seamless care

Post Care

Asian hospitality, international care

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Pre-treatment: Malaysia Healthcare Lounge (KLIA & PIA) with Meet & Greet Services

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Our leading private hospitals have safe and modern facilities to provide a healing environment

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Post-treatment wellness: A range of restorative and healing activities to rejuvenate your body, mind and soul

Malay traditional massage

Meditation, yoga &

energy healing therapies

Hot spring retreats

Physiotherapy

De-stress & detox

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Presenting to you the best of Malaysia Healthcare

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Moving Forward

Propel the nation towards

Malaysia Year of

Healthcare Travel

2020in tandem with

Visit Malaysia Year 2020

Promote Malaysia as the

Asian Hub for

Fertility Treatment,

including IVF and

Cardiology

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#MHmenangsamasama

#togetherwewin

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Thank You