experiences with deployment of ims/fmc and new services

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Lucent Technologies – Proprietary Use pursuant to company instruction Experiences with deployment of IMS/FMC and new services Martin Niekus Manager – Strategic Standardization EMEA

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Experiences with deployment of IMS/FMC and new services. Martin Niekus Manager – Strategic Standardization EMEA. Overview. IMS Early adopters – Lessons Learned Lucent Worldwide Services (Morgan Stern) KPN IMS Contract New Applications for Converged Networks. - PowerPoint PPT Presentation

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Page 1: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – ProprietaryUse pursuant to company instruction

Experiences with deployment of IMS/FMC and new services

Martin Niekus

Manager – Strategic Standardization EMEA

Page 2: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Overview

IMS Early adopters – Lessons LearnedLucent Worldwide Services (Morgan Stern)

KPN IMS Contract

New Applications for Converged Networks

Page 3: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

BellSouth Selects Lucent Technologies’ Next-Generation Solution for Consumer VoIP

FOR RELEASE TUESDAY NOVEMBER 08, 2005

Lucent provides IMS-based technology and end-to-end multivendor network integration services for BellSouth’s new consumer Voice Over IP offering

Atlanta and Murray Hill, N.J. – Lucent Technologies (NYSE: LU) today announced that BellSouth (NYSE: BLS) has selected elements from Lucent’s IMS-based (IP Multimedia Subsystem) solution, including network integration and technical support, to be the platform for BellSouth’s Voice Over IP service for residential customers in its nine-state territory.

Cingular Wireless selects Lucent Technologies’ IMS-Based Solution for Evolution to Next-Gen Services

FOR RELEASE MONDAY OCTOBER 17, 2005

Solution will enable Cingular to rapidly develop and launch exciting new end-user applications over its 3G network

Atlanta and Murray Hill, N.J. — Cingular Wireless and Lucent Technologies (NYSE: LU) today announced that Cingular has awarded Lucent a four-year agreement to provide a comprehensive IMS-based (IP Multimedia Subsystem) solution that will enable Cingular to rapidly develop and launch a broad range of new personalized voice, video, data and multimedia services.

SBC Communications Selects Lucent Technologies Multimedia Platform to Enable Anytime, Anywhere Access to Consumer IP Services

FOR RELEASE TUESDAY OCTOBER 18, 2005

SBC to deliver innovative new IP applications on subscribers' wireline and mobile devices

San Antonio and Murray Hill, N.J. — SBC Communications Inc. (NYSE: SBC) today announced Lucent Technologies (NYSE: LU) will provide a comprehensive IP Multimedia Subsystem (IMS) platform that will help SBC integrate wireline and wireless services in new and powerful ways, and deliver anytime, anywhere access to a "grand slam" of next-generation Internet Protocol (IP)-based services — both wireline and wireless voice, high-speed Internet access and video.

Based on a number of IMS early implementations worldwide

Lucent and Manx Telecom Expand Next-Gen Converged Fixed/Mobile Network

FOR RELEASE MONDAY JULY 24, 2006

LONDON – Manx Telecom, a subsidiary of O2, and Lucent Technologies (NYSE: LU) today announced a comprehensive agreement that continues the evolution of Manx Telecom’s network to support a wide array of "blended" Voice over Internet Protocol (VoIP), data and video services over a converged network that combines third-generation (3G) wireless technology and the latest wireline broadband access capabilities.

Under the agreement Lucent will supply Manx Telecom with additional elements of its industry-leading IMS solution to support advanced multimedia services.

KPN Selects Lucent Technologies to supply IMS solution to replace legacy network while supporting existing and new service

FOR RELEASE: WEDNESDAY, SEPTEMBER 6, 2006

Lucent to provide key IMS elements and serve as integrator for multivendor standards-based IMS solution to replace KPN’s public switched telephone network

HILVERSUM, The Netherlands –- Lucent Technologies (NYSE:LU) today announced that it has signed a contract with KPN, The Netherlands´ largest service provider, to deploy an IP Multimedia Subsystem (IMS) solution that will replace KPN’s legacy public switched telephone network (PSTN).This follows Lucent’s appointment as the prime integrator for its All IP network, announced on August 28 where Lucent Worldwide Services will provide network transformation services including the network design, systems integration, deployment, maintenance and support services.

Page 4: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Technology Challenges

Reinforcing the Layer 2/Layer 3 Infrastructure– IMS requires high levels of stability, availability, and consistency across network

elements, such as DNS and IP topology.– New requirements for OA&M, redundancy, backup, signaling, bearer traffic, VPN, may

require significant changes to existing network models.

Securing the IMS– The distributed nature of IMS creates new requirements for a distributed security

implementation.– IMS must provide: Confidentiality, Communications integrity, Privacy, Availability.

Performance Engineering for the IMS– The distributed nature of IMS, along with new traffic characteristics & services,

require new planning models.– Encompassing: Element-level view, Application-level view, End-user quality-view,

Aggregate (core network) view

IMS Interoperability– Interoperability testing becomes increasingly more complex as the number of

elements & vendors in the solution grows.

– Key criteria include: Manufacturer/model/revision, Service/product definition, Usage scenarios, Required features, Existing infrastructure.

Page 5: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Organizational Challenges

1. Convergence isn’t just about technology Changes in the technology are prompting

carriers to consider organizational convergence

2. Processes & best practices need to be standardized across organizational boundaries “Carrier grade” operations processes must

apply to resources that may be owned & maintained by IT personnel

3. Interfaces and responsibilities must be clearly defined

4. Up-front executive commitment from all involved parties is critical, because issues will occur over the course of the project

1. Convergence isn’t just about technology Changes in the technology are prompting

carriers to consider organizational convergence

2. Processes & best practices need to be standardized across organizational boundaries “Carrier grade” operations processes must

apply to resources that may be owned & maintained by IT personnel

3. Interfaces and responsibilities must be clearly defined

4. Up-front executive commitment from all involved parties is critical, because issues will occur over the course of the project

Project Kick-offSite ImplementationVendor Initiates PRF

Add CFA & BSC/ET. Assign DACS

ports.

Issue FOC

Pre-wire Circuit

Switch Tech

NIU Loop-backTest

Switch Tech

Accept Circuit?Switch Tech

Clear Trouble

New designed,tested, and

accepted Circuit

Yes

Make Path Active No

New Site ProcessLEC

Transport Eng

Auto-acceptCircuit?

Qwest

Build Site, Pathand generic

segment in ED(1)

Create TicketInclude Path

Update EDUpdate CASPR 91

(4)

Operations

Close AMS Ticket

Spreadsheetor ASR

AMS Ticket

Issue TroubleTicket to LEC

Switch Tech

AMSTicket

AMSTicket

Order CircuitUpdate

PRF orSpreadsheet

FOC

Manage ForecastDates

Update ticket toshow FOCreceived

SBC

Auto AcceptReceived

Email

Project Kick-offSite ImplementationVendor Initiates PRF

Add CFA & BSC/ET. Assign DACS

ports.

Issue FOC

Pre-wire Circuit

Switch Tech

NIU Loop-backTest

Switch Tech

Accept Circuit?Switch Tech

Clear Trouble

New designed,tested, and

accepted Circuit

Yes

Make Path Active No

New Site ProcessLEC

Transport Eng

Auto-acceptCircuit?

Qwest

Build Site, Pathand generic

segment in ED(1)

Create TicketInclude Path

Update EDUpdate CASPR 91

(4)

Operations

Close AMS Ticket

Spreadsheetor ASR

AMS Ticket

Issue TroubleTicket to LEC

Switch Tech

AMSTicket

AMSTicket

Order CircuitUpdate

PRF orSpreadsheet

FOC

Manage ForecastDates

Update ticket toshow FOCreceived

SBC

Auto AcceptReceived

Email

Page 6: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Operational - Challenges

1. Cost savings may be a driver, but it may take a while to get there

2. Fault resolution across multiple network and access domains Troubleshooting becomes more complicated

Demarcation points need to be clear

Current Network Hybrid Network IMS Network

Operational Expense associated with network

migration

Capital Investment Required for Next Gen Network Components

PresentPresent TransitionTransition FutureFuture

Page 7: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Major program schedule delays are caused by– Failure to commit to key architectural decisions

– Changing priorities due to changes in drivers & business case

– Insufficient Attention to Transport, Network Databases, Signaling/IN, OSS

– Lack of Coordination among Multiple Vendors

– Inadequate Program Management

Operational Issues during Transition– Provisioning, Billing, Maintenance

• OS Migration Must Account for Transitional Network

• Dual Provisioning

• Database Synchronization

– Customer Care, Fault Resolution, Troubleshooting

Impacts– Customer Dissatisfaction, Increased Operational Costs, Delayed Revenue

Migration Program Challenges & Risks

Page 8: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Best Practices

1. The importance of the Solution Architect Maintains purity of IMS technical vision Provides technical leadership across multiple functional and

organizational teams

2. Strong Program Management is essential Set firm dates for milestones and push hard to stay on schedule

3. Maintain the appropriate lab facilities Minimum of two labs - one for current environment, one for next

release

4. Formalize interactions across vendors, internal orgs, and partners Develop detailed interface specifications with all interested parties at

the table with written commitments for specific responsibilities Formalized IMS program joint-ownership sessions

5. Institute a “Solution Management” function Multivendor IMS is a reality, carriers need a way to ensure integrity of

the solution over time

Page 9: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Overview

IMS Early adopters – Lessons Learned

KPN IMS Contract

New Applications for Converged Networks

Page 10: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Scope of Contract

Supply & deploy an IMS based solution to replace KPN’s legacy PSTN network:

Hardware & Software for core IMS components (Lucent Session Manager, USDS, Lucent Network Gateway & Controller, SurePay Charging & Real Time Rating platform)

Hardware & software for telephony application server (Lucent Feature Server 5000)

3rd Party products to perform role of SBC, legalintercept etc….

As the Prime Integrator, Lucent will be responsible for: Network design & supply of the replacement network Systems integration Deployment & maintenance services

Page 11: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Business Drivers

Drive New Revenue Streams– Be pro-active & invest in the future today– Maintain broadband growth momentum with FTTC– Deliver high bandwidth content services

Defend existing revenue streams in declining traditional telco market

Need to significantly reduce costs base:Opex savings of 850 million Euros over 5 years– Business wide simplification of processes & systems– Reduction in the amount of real estate to deliver existing &

future services– Reduce transport costs– Reduce the number of people required to deliver improved share

holder value

Page 12: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Overview of SolutionPSTN Replacement & New Services

LIGateway

P/I/S-CSCF BGCF

Lucent NG

MGW

Lucent NC

MGCF

TDMVoice

Cx

SIP Mj

H.248 Mn

USDS

HSS

SIP Mg

SIP Gm

SIP MiSIP-I

Lucent SM

Acme

IN

DNS/ENUM

VitalQIP

MRF

SIP Mr

TelephonyApplicatio

nServer

Lucent SM

Lucent FS5000

AudioCodes

SIP ISC

TDMOLO’s

FTTH

POTS

SBC

Acme

SIP Gm

ATA

H.248

Lucent NC

AGCF/VGW

NG-DSLAMPOTS

xDSL

CCF

SurePay

POTS

Rf

SECURITY DCN

STM-1IMT

NG-DSLAMPOTS

xDSL

POTS

SIP Gm

Color Legend:

ALL IP Core IMSALL IP Core IMS

PSTN ReplacementPSTN Replacement

Other App Servers

Other App Servers

SIP ISC

New ServicesNew Services

SBC

VoIP OLO’s

OMC-P

eSM

Net-NetEMS

OMC-H

BTS

variousinterfaces

OSS/BSS

Page 13: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Key Solution Characteristics

Common 3GPP & TISPAN compliant platform for delivery of legacy PSTN and next generation services– Future proof investment

– New services can be deployed at incremental cost due to re-use of the IMS core components

High availability plug & play platform Flexible deployment model options

– Centralised or

– Highly distributed: possible to distribute IMS functions geo-graphically

Highly Scalable platform– Easy to increase capacity of the IMS core network at a very

granular level (at the P/I/S-CSCF level if required)

– Add capacity where it is required: optimises Capex

Page 14: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Integrator for All IP Next Generation Network

The contract scope covers services for both the network infrastructure as well as the IT infrastructure for the ALL – IP project:

– program management,

– network design and planning,

– integration, and migration services,

– security, network and process redesign consultancy services

– Duration: 4 years

Page 15: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Overview

IMS Early adopters – Lessons Learned

KPN IMS Contract

New Applications for Converged NetworksActive Phonebook (Tom Anderson)

Page 16: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

iLocator – Presence & Location-Enabled Services

Provides privacy: users control if they can be tracked and from how far

Supports SMS’ing from within the application

Provides personalization: what buddies to display based on the current context and interest groups

Buddy alerts, Teen Tracker

Solution Components:

iLocator Application on the MiLife Application Server

MiLife Intelligent Services Gateway

MAP Licensing Server

Handset & Client Software

Tracks people that carry mobile phones (your family, work group, buddies)

Provides customized alerts when your designated group arrives at or departs from your designated areas, via email, SMS or phone call.

Page 17: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Active PhoneBook (APB) One Simple Interface

Tom User 657 555-1234

Search

Mail and Messages Missed Calls

PrefsPABLogsCallsContacts

voice

video

email

IM

Buddy

Collaboration

Page 18: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

A Service Scenario: Insurance claims investigation

5. Bill answers the call from Mary and discusses the situation.

Bill, a claims rep. is at the site of a serious bus accident.

Mobile Office extension & call pick-up

Ann, his administrative assistant, covers his calls after two rings.

2. Ann picks up the call for Bill after two rings

3. Ann notes on her ActivePhonebook display that Bill’s availability status is ok to accept only urgent calls via push-to-talk. She considers this urgent as she also knows his location from the iLocator display.

4. Ann contacts Bill using click/push-to-talk service (VoIP to Wireless). Bill gives his approval & Ann uses “click-to” transfer the call to Bill.

1. Mary, the president of the bus company, calls Bill’s number. The call rings on both Ann’s and Bill’s phones (presence enabled simultaneous ring).

Mary

Page 19: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

A Service Scenario: Insurance claims investigation(Continued)

4. Bill and Mary decide they need to bring a bus representative into the discussion, they click-to-conference in the bus sales representative.

MaryBill

Bill is talking to Mary on his 3G phone device about the accident.

Mary wants to understand quickly if her company is at fault.

1. Bill initiates a Push-to-Show session with Mary showing the likely cause of the accident is a faulty bolt that caused the wheel to fall off.

2. He then instant messages Ann for any records on recent claims related to faulty bolts. Ann file transfers the record abstracts.

3. Mary looks up the bus’s maintenance record. It might be a manufacturing defect on the bus. She file transfers a copy to Bill’s phone.

Page 20: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Conclusion:

IMS based NGN’s are being deployed now!Based on 3GPP and TISPAN standards. In Mobile and Fixed applications.Replacing Legacy PSTN networks.And introducing new revenue generating

services.With Voice, Data and Video capabilities.

Page 21: Experiences with deployment of IMS/FMC and new services

Lucent Technologies – Proprietary

Use pursuant to company instruction

Thank you