experiential design as a business value driver part i

26
- Albert Einstein “Knowledge is Experience everything else is just Information”

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Keynote address to over 400 business leaders in Australia & New Zealand

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Page 1: Experiential Design as a Business Value Driver Part I

- Albert Einstein

“Knowledge is Experience everything else is just

Information”

Page 2: Experiential Design as a Business Value Driver Part I

The 2.5LB mass in our heads is an experience

machine

Page 3: Experiential Design as a Business Value Driver Part I

WE MUST ACCEPTA lot happens that

is subconscious non verbal

and out of reach

of the consumer

Page 4: Experiential Design as a Business Value Driver Part I

So asking consumers about their experiences after the fact

IS JUS ET NOIS

Page 5: Experiential Design as a Business Value Driver Part I

and design is the most difficult experience

to articulate

Page 6: Experiential Design as a Business Value Driver Part I

but because design is one of the most

importantbusiness drivers

Page 7: Experiential Design as a Business Value Driver Part I

businesses must focus on it

with the added value & knowledge from

consumer neuroscience

Page 8: Experiential Design as a Business Value Driver Part I

3 Neuro Principles of Experiential Design

self conceptualisation

self observation

active participation & real experience

Page 9: Experiential Design as a Business Value Driver Part I

active participation & real experience

stimulates

all the senses

Page 10: Experiential Design as a Business Value Driver Part I

self observationprovides consequential

reflection

Page 11: Experiential Design as a Business Value Driver Part I

self conceptualisation

is

thought provoking

Page 12: Experiential Design as a Business Value Driver Part I

EXPER IENT IAL DES IGN

to address a real problem

Page 13: Experiential Design as a Business Value Driver Part I

THE FACTStalk on a mobile phone

while driving and youare 4 TIMESmore likely to

CRASHthan if you don’t

Page 14: Experiential Design as a Business Value Driver Part I

8 0 %OF DRIVERSTALK ONTHEIR MOBILE

Page 15: Experiential Design as a Business Value Driver Part I

YOUNGdrivers are most

AT RISK

Page 16: Experiential Design as a Business Value Driver Part I

THE BRIEF:Apply Principles of Experiential Design

create a social marketing campaign

target young drivers & mobile phone use

Page 17: Experiential Design as a Business Value Driver Part I

THE CHALLENGE:Find a channel that enables driving and mobile phone use

Page 18: Experiential Design as a Business Value Driver Part I

THE INGREDIENTS

a car

a phone

Page 19: Experiential Design as a Business Value Driver Part I

THE SOLUTION

A driving game never seen before

Page 20: Experiential Design as a Business Value Driver Part I

THE TWIST

An incoming call during game play

Page 21: Experiential Design as a Business Value Driver Part I

THE REVEAL

Answer the call and receive a safe driving message from VIC Roads

Page 22: Experiential Design as a Business Value Driver Part I

THE END

Page 23: Experiential Design as a Business Value Driver Part I

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Page 24: Experiential Design as a Business Value Driver Part I
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Page 26: Experiential Design as a Business Value Driver Part I

Dr Shane G Moon