expert group meeting on regional cooperation towards ... · • ict agency (icta) established july...

Expert Group Meetingon

Regional Cooperation towards Building an Information Society in Asia and the

Pacific

20th - 22nd July 2009

United Nations Conference Centre (UNCC), Bangkok Thailand

Lalith WeeratungaSecretary to H.E the President of Sri Lanka

Sri Lanka – Country Facts

Land Area: 65,610 Sq. KmPopulation: 21,130,000

GDP: US$ 30 BillionGDP/cap: US$ 1500Currency: Sri Lankan Rupee

Time Zone: GMT +5:30Capital: Colombo (Commercial)

Sri Jayawardenepura (A)Languages: Sinhala, Tamil, English

People: Sri Lankan (Sinhalese, Tamil, Muslim, Burgher)

Exports: Garments, Tea, Gems, Rubber, Tourism, IT/BPO

Administr’n: 9 Provinces, 25 Districts, 25 Divisional Secretariats

Information & Communication Technology (ICT)

Where does Sri Lanka stand?

Network Readiness Index (NRI)

ICT Literacy in Sri Lanka

28 % ‐ 2009

60 % 60 % ‐‐ 20122012

Dept of Census and Statistics

Government – NRI Rankings for SL

2003 2004 2005 2006 2007 2008102 104 115 122 127 134

Government prioritization of ICT

47 40 84 53 47 34

Government procurement of advanced technology products

65 62 75 66 53 51

Importance of ICT to govt. vision of the future

84 64 54 38

Government success in ICT promotion

44 56 75 69 59 41

Availability of online services 68 72 104 82 71 67

ICT use and government efficiency

93 88 74 55

Presence of ICT in Government offices

82 49

Government – Achievements

Information on any Government Process, Service or Application just a phone call away – Government Information Centre (GIC)

Civil Registration (Birth, Marriage, Death certificates etc.) documents in hand within a matter of minutes – BMD Project

Drive-in Vehicle / Revenue License Registration

Government Organizational Machinery (Ministries, Departments, District & Divisional Secretariats, etc.) connected, on-line and secure. – Lanka Government Network (LGN)

300+ Government organization on the Web

Single-window, multi-channel access to any e-service in Sri Lanka (very soon) - Lanka Gate

Industry/Education - Achievements

3000+ schools equipped with computer labs (6000 by 2011) – SEMP

40 Distance Education Learning Centers set-up, offering 35 online graduate level courses – DEMP

Sri Lankan ICT industry unified to form a strong single voice – SLASSCOM

40,000+ new jobs created in the IT/BPO sector since 2005 (Source: WFS)

IT/BPO becomes the 5th largest foreign exchange earner for the country –USD 250+ million in 2008 (EDB – Export Value Survey 2008)

Sri Lanka ranked 16th in the AT Kearney Out-Sourcing Location Index 2009. (2007/2008 position – 29th)

2009 – Declared as the “Year of English and IT”

Society - Achievements

Increased access to ICT for citizens across the country - 600 Nenasalas (Tele-centres) set-up; 250 Vidatha centres (Science & Technology centres set-up across the island

Provision of Market Prices & Crop/Agriculture information to farmers

Providing e-health/tele-medicine facilities to rural patients

Development of digital talking books for the visually impaired, to developing visual hearing aids for the hearing impaired

Availability of supplementary school educational material both at primary and secondary educational level to students.

Setting up of rural BPOs and creation of job opportunities for youth in rural communicates


How does this relate to the National Targets of the WSIS

Action Plan?

WSIS Action Plan - Targets

Connecting villages with ICTs and establishing community access points: Nenasala Project - 600 centers set-up, target 1000

Connecting universities, colleges: Lanka Education & Research Network (LEARN): interconnects educational & research institutions across the country - 24 Universities and Institutions connected

Connecting schools with ICT: SchoolNet Project: Connecting senior secondary schools - 3000+ schools connected, target 6000.

Adapting school curricula to meet challenges of the Information Society: IT education for O/L and A/L students.

Connecting scientific & research centers: Vidatha centers - 250+ set-up.

Connecting public libraries, cultural centers: National union common catalogue at National library.

WSIS Action Plan - Targets

Connecting post offices: Plans underway to connect post offices, provide h/w, s/w and facilitate e-money

Connecting government organizations, establishing website and email: LGN:325 organizations interconnected Email addresses to 270+ government organizations under gov.lk Nearly 300 tri-lingual, standards based websites for govt. orgs e-Government : Re-engineering & automating govt. processes

Development of content and technical conditions to facilitate the use of all world languages. e-Society: societal applications/content for rural communities Unicode compliant fonts in Sinhala and Tamil with standards

based Sinhala and Tamil keyboard layouts.

Access to ICT for more than half the population: ICT Literacy target for 2012 – 60%


How did all this happen?

What else is happening?

Progress on WSIS Action Lines ?

e-Sri Lanka

“ Take the dividends of ICT

- to every village,

- to every citizen,

- to every business and also

- transform the way government think and works ”

ICT Policy,Leadership &InstitutionalDevelopmentInformation

Infrastructure

Re-engineeringGovernment

ICT HumanResourcesCapacityBuilding

ICT Investment& Private SectorDevelopment

e-Society

Equity

Peace

Growth

An

In

tegr

ated

e~

Dev

elop

men

t M

odel

Inter-dependant Prog. Structure

C1: Public Governance Authorities & Stakeholders promoting ICT4D

• ICT Agency (ICTA) established July 2003– Vested with powers under ICT Act No.27 of

2003 + ICT Amendment Act 33 of 2008– Apex ICT Policy Agency of the Govt.– Functions under the Office of H.E. the

President

• e-Sri Lanka Development Project– Multi-Donor funded World Bank, Korean EXIM

& JSDF

– Integrated e-Development Model

• Presidential Task Force on IT

• Sub-Committee of the Cabinet of Ministers on HRD

• 2009: Year of ICT and English

C2: Information & Communication Infrastructure

National Backbone Network (NBN)

Objective :Deployment of affordable broadband services throughout Sri Lanka

Island‐wide Ultra High Bandwidth Broadband Backbone Provision of affordable broadband connectivity to all parts of the country Technology Neutral, Least Cost Subsidy Tariff Regulation: Re‐activate ISPs & NFB providers; increase competition

Lanka Government Network (LGN)

Objective :

Highly available, secure backbone to connect the government

Korean Government Support 325 locations ( Phase I) Cover ministries to District Secretariats 150 locations (Phase II) Provincial Councils and Ministries


Government Businesses Mobile UsersEmployees Visitors WorldwideCitizens

Country Portal Other Client Applications

Mobile Applications

Lanka Interoperability Exchange

Credit Card Payment eServices Mobile Payment

eServicesMessaging eServices

Other eServices

Government Banks

$Credit Card Payment Services Providers

Other BusinessesMobile Payment Services Providers

Lanka Gate


C3: Access to Information & Knowledge

Nenasala

Ownership

Entrepreneurs

Religious Institutions

Community Based

Organizations

Selected Rural

Schools

Public Librarie

s

Public Private Partnership

Ampara - 32

Anuradhapura - 41

Badulla - 42

Batticaloa – 16

Colombo - 12

Galle - 30

Gampaha - 15

Hambantota - 32

Jaffna – 5

Kalutara - 22

Kandy - 49Kegalle - 32

Kurunagala - 45

Polonnaruwa - 23

Matara - 32

Monaragala - 32NuwaraEliya - 24

Matale - 19

Puttalam - 17

Ratnapura - 42

Trincomalee - 16

Vauvniya - 5

600 centerscenterswww.nenasala.lk



2010/11

6,000Computer Labs in

Schools

Colombo

Jaffna

Vavuniya

Kalutara

Polonnaruwa

Trincomalee

Chilaw

Hatton Bandarawela

Galle

Hambantota

Colombo

Ampara

Anuradhapura

Kurunegala

Ratnapura

Ambalangoda

Matara

Monaragala

Kandy

Batticaloa

40 Nodes35 Courses


C4: Capacity Building


ICT Streamlined into the school curriculum

ICT Industry Human

Resource Development

Enabling Environment

for ICT Industry Growth ICT Industry

Promotion and Development

Beneficiaries:200+ Companies2,500+ individuals (direct)30,000 + individuals (indirect)


C5 & C6: Enabling Environment & Information Security

Legal System

e Transactions Law

Computer Crimes Law

IP Rights (IP) Law

e Signatures

Date Protection Code of Practice

Enforcement Units

Digital Forensic Lab

Sri Lanka CERT

Localization / Standards

Character Encoding Standards

Fonts Development / Unicode

Access to Computers in Sinhala and

Tamil

Transliteration Software

International Domain Names

Interoperability Framework / NEA

Monitoring and Evaluation

Unique XRBF

Govt to Citizen Govt to Business Govt to Govt

G2BG2BG2C G2C G2GG2GI n t e r n e tI n t e r n e t I n t r a n e tI n t r a n e t

Sri Lanka Country PortalSri Lanka Country Portal

EQUITY

Information Information BankBank

I N F R A S T R U C T U R E A R C H I T E C T U R E I N F R A S T R U C T U R E A R C H I T E C T U R E

NationNation-- Wide ICT InfrastructureWide ICT Infrastructure

EE--Government Supporting InfrastructureGovernment Supporting Infrastructure

I N F O R M A T I O N A R C H I T E C T U R E I N F O R M A T I O N A R C H I T E C T U R E

People HubPeople HubGovernment Internal SolutionsGovernment Internal Solutions One Stop Solution One Stop Solution

Telecommunication BackboneTelecommunication Backbone

LGN (Lanka Government Network)LGN (Lanka Government Network)

ee --M

otor

ing

Mot

orin

g So

lutio

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reig

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lutio

nSo

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ee --Pe

nsio

nPe

nsio

nSo

lutio

nSo

lutio

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EE --H

RM

HRM

So

lutio

nSo

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ee --Pe

ople

Reg

istr

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ople

Reg

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lutio

nSo

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x Fi

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Tax

Filin

gSo

lutio

nSo

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……

……

……

……

……

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……

……

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ee --Pr

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FEP

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llBi

llSo

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Lanka Lanka -- GateGateLIX (Lanka Interoperability ExchangeLIX (Lanka Interoperability Exchange

Mobile Mobile Payment Payment GatewayGateway

Credit Card Credit Card Payment Payment GatewayGateway

Land HubLand Hub

EstablishmentsEstablishmentsHubHub

MobileMobile

Service Management

HR Policy & HRD

C7: ICT Applications: e-Government

e-HRM

e- Population Registry

e- Divisional Secretariats

e-Foreign Employment Bureau

e-Revenue License

e-Pensions

e-Samurdhi

e-NIC

e-Land Registry


Government Information Centre (GIC ‐ 1919)

Objective :Accurate & dependable Information on any government service or process over the phone

99% of all government services now available Available: 8am to 8pm, 365 days of the year Tri‐lingual services available Over 2500 calls answered every day Over 2 million calls answered since Aug 2006


STATS:

Sri Lanka ‐70% rural

10 % differently able

25% IT literate

What next after the access (tele‐centre) network ?

Small Grants Programs

C7 & C8: ICT Applications & Local Content: e-Society

e‐ SDI Community Assistance

Grants to CBOs for ICT based solutions to everyday problems

141 Grants awarded

e‐ SDI Community Assistance

Grants to CBOs for ICT based solutions to everyday problems

141 Grants awardede‐ SDI Partnership Assistance

Grants to public or private entity, entrepreneur or NGO

34 Grants awarded

e‐ SDI Partnership Assistance

Grants to public or private entity, entrepreneur or NGO

34 Grants awarded

Spreading benefits of ICT to rural communities, helping them with ICT based solutions for their most pressing issues

175 Projects – over 75,000 people benefitting every month


• Impaired Aid for visual and hearing impaired• Visual Radio – Low cost method of sending local

/disaster related information• Job Bank – local language job listing • SME Portal for small businesses• Crop price tracker for farmers• Local content generation• Rural BPOs • Fishing information by SMS to fishermen

AWARDS


C7: ICT Applications: ICT Industry Development and Investment

11,200 14,946

21,094

31,379

465,186

80,000

100,000

-

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

2006A 2007 2008 2009 2010 2011 2012

Reve

nue

(USD

Mill

ion)

Targ

et No

of E

mpl

oyee

s

Time Line - Sri lanka

Sri Lanka Target Employee Nos. Sri Lanka Target Export Revenue

$1b

$2b

$275 m

“IT/BPO industry to become the #1 revenue earner for Sri Lanka in the next 10 years”

Apparel – $3bnForeign employment – $2.3bnTea – $1bn

16th

2009


Sri Lanka is being recognized as an emerging center of excellence for Financial & Accounting Outsourcing (FAO)

Source: THOLONS

companies

Training


ICT Policy,Leadership &InstitutionalDevelopmentInformation

Infrastructure

Re-engineeringGovernment

ICT HumanResourcesCapacityBuilding

ICT Investment& Private SectorDevelopment

e-Society

Equity

Peace

Growth

An

In

tegr

ated

e~

Dev

elop

men

t M

odel

Inter-dependant Prog. Structure

Regional Corporation in Asia Pacific

What Sri Lanka can offer

Share Best Practices, Lessons Learnt in planning designing and Implementing integrated e-Development Initiatives, at regional events

Facilitate study tours and visits to Sri Lanka to learn and observe first hand the e-Sri Lanka experience in general and project success stories in particular .

Opportunity to leverage the benefit of the Asia Pacific Telecenter Network Secretariat being hosted at the ICT Agency of Sri Lanka

Opportunity to leverage the benefit of one of only threeTele-center.org Academies in Asia Pacific which is set-up in Sri Lanka

Invitation to attend e-Asia 2009, the largest ICT4D conference to be held in Colombo, Sri Lanka from 2nd - 4th December 2009.

e-Asia 2009

e-Sri Lanka

“ ICT can impact lives

provided there is a big

enough vision behind it

and genuine intentions

to realize that vision “

www.icta.lk

expert group meeting on regional cooperation towards ... · • ict agency (icta) established july...

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