exploration of stakeholder needs for the vipi portal

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VIPI EXPLORATION OF STAKEHOLDER NEEDS FOR THE VIPI PORTAL ANDY BURTON, NOTTINGHAM TRENT UNIVERSITY , UK KAREL VAN ISACKER, PHOENIXKM, BELGIUM GEORGE MILIS , G.M EUROCY INNOVATIONS LTD, CYPRUS Interactive Technologies and Games: Education, Health and Disability Nottingham Conference Centre, 25 th and 26 th October 2011 1

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Exploration of stakeholder needs for the ViPi (Virtual Portal for Interaction and ICT Training for People with Disabilities) portal. The ViPi KA3 LLL project (511792-LLP-1-2010-1-GR-KA3-KA3NW) has been partially funded under the Lifelong Learning program, subprogramme KA3 ICT. www.vipi-project.eu

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Page 1: Exploration of stakeholder needs for the ViPi portal

VIPI – EXPLORATION OF STAKEHOLDER

NEEDS FOR THE VIPI PORTAL ANDY BURTON, NOTTINGHAM TRENT UNIVERSITY, UK

KAREL VAN ISACKER, PHOENIXKM, BELGIUM

GEORGE MILIS, G.M EUROCY INNOVATIONS LTD, CYPRUS

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

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Page 2: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

ABOUT VIPI

The ‘Virtual Portal for Interaction and ICT Training for

People with Disabilities’ (ViPi) project is a three year

Lifelong Learning KA3 funded project, launched in

January 2011. Partners are:

2

Nottingham Trent University (United

Kingdom) – project contractor

PhoenixKM BVBA (Belgium) – project

coordinator

Hypertech S.A. Informatics & New

Technologies (Greece)

Steficon SA (Greece)

VŠĮ HITECO – High Technologies for

Cooperation (Lithuania)

G.M Eurocy Innovations Ltd (Cyprus)

Page 3: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

ABOUT VIPI

The ViPi project aims at creating accessible and flexible basic ICT

skills training, designed to meet the specific needs of people with

disabilities by encompassing:

An interactive online portal with a semantically enriched repository hosting

learning objects (Web 3.0 approach),

A social networking and community building area, both online and mobile (Web

2.0 approach),

An online learning environment hosting SCORM (Sharable Content Object

Reference Model) compliant training courses,

WCAG 2.0 (Web Content Accessibility Guidelines) compliant accessibility

Embedded rich internet applications

Multi-language support.

3

Page 4: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL RESEARCH – LAW AND POLICY

Research was carried out to gather information on relevant law and policy in

the consortium countries and Europe-wide

Reveals different laws and policies in effect throughout the consortium

countries.

Laws have been frequently revised to bring local laws into line with current

European directives

European strategies since the Lisbon Strategy have stressed increase in

competitiveness AND social cohesion as their goals.

I2010 strategy promoted the positive contribution ICT can make to economy,

society and personal quality of life

The ‘Digital Agenda’ is the new initiative – lays out policies and actions to

maximise the benefit of the digital revolution for all.

4

Page 5: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL RESEARCH - STATISTICS

Statistics were gathered relating to the education and employment of people with

disabilities in the consortium countries and Europe-wide.

Reliably comparable data for the countries was hard to get hold of

Definitions of disability vary from country to country – giving marked differences in

the percentages of people with disabilities and their levels of employment

Based on European Labour Force Surveys around 16% of the working age population

of Europe has a Long Standing Health Problem or Disability (LSHPD).

Data highlights significantly lower employment in people with disabilities than in the

non-disabled population – particularly marked difference in the more severely

disabled categories. Percentage of people with disabilities in employment around half

that in the non-disabled.

This may be due to a number of factors including:

lack of appropriate training and support

benefit traps in the welfare system

employers’ attitudes

discrimination

5

Page 6: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

ABOUT THE SURVEY - In order to further target the curriculum, the methodology and the focus of future ViPi

work, a survey was created.

The survey was designed as a means of obtaining data from multiple stakeholders in

the ViPi project.

Different stakeholders would have different inputs to the survey – all of which needed

to be captured.

The survey was therefore broken up into sections, to be completed by separate

relevant stakeholder groups of:

Persons with a disability

Organisations for people with disabilities

Trainers

Policy makers

Intermediaries

Presented as a seamless online survey experience (with offline version available)

Used LimeSurvey after considering recommendations from the Web accessibility

Center ‘survey of survey tools’ available from

http://wac.osu.edu/workshops/survey_of_surveys/

6

Page 7: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

ABOUT THE SURVEY - FORMAT

The question groups were

subtitled as follows: 1. stakeholder interest

2. ICT access to tools and services

3. carers and relatives

4. ICT training and skills

5. learning preferences

6. your ViPi interest

7. organisations

8. intermediaries

9. policy makers

10. trainers

11. support networks and community

12. employment

13. personal info

14. general

7

The order of flow was

dependant on the answers to

the initial compulsory question

on stakeholder interest.

Each individual question was

marked up with logical rules

and was only asked when

relevant to the current survey

user.

Page 8: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

ABOUT THE SURVEY

Currently the survey is still online at:

http://www.phoenixkm.eu/survey/ in four languages.

- English - Dutch - Greek - Lithuanian

Please fill it in if you haven’t already!

Entries collected at 21nd September 2011

Total completed surveys = 150

Total surveys begun = 487

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Page 9: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS – STAKEHOLDER TYPES

Who completed the

survey:

9

intermediary, 13

policy maker, 15

relative/carer, 16

trainer, 24

person with a disability, 35

organisation's representative,

75

intermediary 13

policy maker 15

relative/carer 16

trainer 24

person with a disability 35

organisation's representative 75

Page 10: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

Disabilities of people with disabilities

completing survey

Of those who completed the survey, there was a good spread of disability

groups in both the people with disabilities and the organisations for people

with disabilities.

INITIAL FINDINGS – RANGE OF DISABILITIES

Specialism of

Organisations of

survey completers

10

0 5 10 15 20

chronic disease

cognitive

hearing

learning

mental

mobility

neurological

other

speech

visual

Axis Title

Axis

Title

0 10 20 30 40

chronic disease

cognitive

hearing

learning

mental

mobility

neurological

other

speech

visual

Axis Title A

xis

Title

Page 11: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS – LEARNING METHODS

11

Preferred learning methods against experience of learning methods

among people with disabilities

Shows that e-learning, virtual tutors and virtual classrooms are

preffered by people with disabilities but less often used. ViPi can

address this.

0 5 10 15 20 25

Personal tutor (face to face)

Personal tutor (virtual)

Tutor (classroom)

Tutor (virtual classroom)

Self learning

Groupware learning without tutor

Games-based learning

e-Learning

PwD prefferred learning methods PwD experience of learning methods

Page 12: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS – ICT TRAINING CONS

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Information and Communications Technology training problems

experienced by people with disabilities…

ViPi can address the top three problems experienced by people with

disabilities, by making training for open source software free – and

allowing users to work at their own rate.

0 2 4 6 8 10 12 14 16

The duration of the training was too short

The price of the required software was too high

The cost of training was too high

The training was too basic

The trainers lacked experience of working with people with my needs

The duration of the training was too long

The operating system was different to the one I am used to

The software version was different to the one I am used to

The training environment was unsuitable for people with my needs

I had difficulty getting to the training site

I had insufficient basic knowledge to complete the training

Page 13: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS – ICT TRAINING PROS

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Aspects of Information and Communications Technology

training people with disabilities are happy with…

ViPi can in fact satisfy all of the above criteria. Open source software

training can address the low acceptability of inexpensive/free software and

similarity between home and training software.

0 2 4 6 8 10 12 14 16

The training was reasonably priced or free

The trainers were experienced with the technologies

The training was aimed at the right level for its target audience

The trainers were experienced in my needs

The training site was easy to get to

The training environment was suitable for my needs

Similar hardware and software was used as is available at home

The software used was inexpensive or free and easily available

Page 14: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS – AT TRAINING CONS

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Assistive Technology Training problems experienced by

people with disabilities…

0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5

I had difficulty getting to the training site

The duration of the training was too long

The trainers were unaware of how assistive technologies interact with the operating system

The training environment was unsuitable for people with my needs

I had insufficient basic knowledge to complete the training

The operating system was different to the one I'm used to

The software version was different to the one I'm used to

The training was too basic

The cost of training was too high

The price of the required software was too high

The trainers lacked experience in working with people with my needs

The duration of the training was too short

Page 15: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS – AT TRAINING PROS

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Aspects of Assistive Technology training people with

disabilities are happy with…

Again ViPi – in parallel with the new 2 year ATLEC project (Assistive

Technology LEarning through a unified Curriculum – commencing

January 2012) can provide an optimal AT training package for

people with disabilities

0 2 4 6 8 10 12

The training was reasonably priced or free

The training was aimed at the right level for its target audience …

The training site was easy to get to

Similar hardware and software was used as is available at home

The training environment was suitable for the needs of people …

The software used was inexpensive or free and easily available

The trainers were experienced in my needs

The trainers were experienced with the technologies

Page 16: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS - SKILLS

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people with disabilities who expressed a preference

thought these skills would enhance their employability…

0 5 10 15 20 25

Use of office suite

Databases

Programming

Web development

Email and communications

Use of internet services

Use of social media

Internet browsing

Page 17: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

INITIAL FINDINGS - EMPLOYMENT

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Jobs people with disabilities think they could take on…

Information technology is top of this list suggesting ICT training would

be highly useful to people with disabilities.

0 2 4 6 8 10 12 14

Information technology

Professional

Management

Communications

Human resources

Arts

Clerical

Trade

Caregiver

Retail

Page 18: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

The top 8 pedagogic

approaches are well

supported by proposed ViPi

portal.

Presentation, tutorials and

demonstration are the core

approaches to teaching that

will be applied

Drill and practice is well

supported in a games based

learning approach

Discussion, interaction and

collaboration are supported

by Web 2.0 support

Games-based learning will be

used in the learning objects

INITIAL FINDINGS – TRAINING AND PEDAGOGY Preferred pedagogic

approaches (amongst

trainers)

18 0 5 10 15 20 25 30 35

Other

Apprenticeship

Generative development

Story telling

Modelling

Exhibits

Simulations

Role playing

Facilitation

Debate

Field trips

Case studies

Motivation

Games based learning

Interaction

Demonstration

Collaboration

Tutorials

Presentation

Drill and practice

Discussion

0

6

7

10

12

14

14

18

18

19

19

19

22

25

25

26

26

27

32

33

33

Page 19: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

Of all experts in people with disabilities (Organisations for people

with disabilities, Trainers, Intermediaries and Policy makers) the

majority (83%) think that ICT training will ‘improve’ or ‘vastly improve’

the ability of people with disabilities to find employment.

INITIAL FINDINGS – EXPERT OPINION

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0 10 20 30 40 50 60

It would vastly increase their chances of finding a suitable job

It would improve their ability to do certain jobs.

It would improve their employability a little.

It would not make them any more employable.

Page 20: Exploration of stakeholder needs for the ViPi portal

Interactive Technologies and Games: Education, Health and Disability

Nottingham Conference Centre, 25th and 26th October 2011

VIPI SURVEY

Just to reiterate: The ViPi Survey is still online.

If you have not filled it in – we invite you to do so!

http://www.phoenixkm.eu/survey/

English - Dutch - Greek - Lithuanian

Thank You!

Questions?

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The ViPi KA3 LLL project (511792-LLP-1-2010-1-

GR-KA3-KA3NW) has been partially funded under

the Lifelong Learning program, subprogramme KA3

ICT. This presentation reflects the views only of the

author(s), and the Commission cannot be held

responsible for any use which may be made of the

information contained therein.