expressqueue queue management system - anglais
TRANSCRIPT
ExpressQueue - Introduction
ExpressQueue is a professional Queue
Management System able to:
• Improve the quality of your sevices•Grow your business•Grow your business•Increase the revenue by targeting your customers.
ExpressQueue :
•Manage your queues and enhance customer satisfaction•Manage the complexity of the queue.•Provides a structured approach to queuing •Puts you in control of your customer’s experience.
ExpressQueue - Introduction
ExpressQueue allows you to:
• Define the way your team will handle customers when they visit your branchs.•Organise the work harmony no matter how •Organise the work harmony no matter how large or complex it is.•Ensure the work load balancing•Ensure the workflow optimization•Increase Operational Efficiency and Employee Productivity
ExpressQueue - Introduction
ExpressQueue from ExpressInformatique
helps you during the organization of your queues
by providing visitors withby providing visitors with
linear queuing solutions,
booked appointments or
more sophisticated methods like
ExpressQueueMobile mobile apps.
ExpressQueue - Introduction
Some of ExpressQueue features:
•Queue Management•Multilingual ticketing system•Multilingual calling system•Multilingual calling system•Ensure the communication with the customer•Ensure active queuing•Fully integrated and extensible•Comes with mobile application to target the customer•Comes with a web integrated applicatio, ExpressQueue Manager to manage ,remotely and in real time the services
ExpressQueue - Introduction
Some of ExpressQueue Manager features:
•Ensure workload balacing by managing the services•Integrate a modern Business Intelligence and •Integrate a modern Business Intelligence and statistics module.• Integrate monitoring dashboard and reporting tools to provide your back office staff, management, and relevant executives with real time statistics and comprehensive KPI reports.•Ensure monitoring staff performance•Identify any issues possibly arise•Prevent solutions to avoid potential risk and loss.
Contacts
Express Informatique
Résidence les Orangers, Rue du lac d’Annecy, Les berges
du lac, 1053, Tunis
Site web : www.expressinformatique.tn
E-mail : [email protected] : [email protected]
Tel : 00216 70 934 234
Fax : 00216 70 934 208
Portable : 00216 50 36 36 01
www.expressdisplay.net
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