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  • 8/23/2019 External opportunities

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    The External Environment:

    Opportunities and Threats

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    Hierarchy of External Influences

    Firm

    Social Economic Technical Global Political/Legal

    Five Forces Competitor Intelligence Industry Structure Strategic Groups

    Political/Legal

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    Stakeholders

    Firm

    Shareholders

    Government Financial Community Host Community Ecological Environment

    Society in General

    Rivals

    Customers Suppliers Employees Managers

    Board Members

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    Industry Vital Statistics

    How is the industry defined?

    Size

    Growth Key Players: Rivals, customers,

    suppliers, government agencies

    Structure Performance

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    Life Cycle Stage

    Gr

    owthRate

    Time

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    Concentrated Structure

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    Fragmented Structure

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    Threat of

    Substitute

    Products

    Threat of

    NewEntrants

    Threat of

    New

    Entrants

    Porters Five Forces Model of Competition

    Rivalry Among

    Competing Firms

    in Industry

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Suppliers

    Prices

    Costs

    (+) or (-) influence...

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    Threat of New Entrants

    Barriers to

    Entry

    Economies of Scale -- MemoryEconomies of Scale -- MemoryProduct DifferentiationProduct Differentiation

    Capital RequirementsCapital Requirements

    Switching Costs -- Frequent flyerSwitching Costs -- Frequent flyer

    Access to Distribution ChannelsAccess to Distribution Channels

    Cost DisadvantagesCost Disadvantages

    Independent of ScaleIndependent of Scale

    **

    **

    **

    **

    **

    **

    Government PolicyGovernment Policy**

    Expected RetaliationExpected Retaliation**

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    ** Supplier industry is dominated bySupplier industry is dominated by

    a few firms -- Microprocessorsa few firms -- Microprocessors

    ** Suppliers products have fewSuppliers products have few

    substitutes -- Intel, PowerPCsubstitutes -- Intel, PowerPC

    ** Buyer is not an important customerBuyer is not an important customerto supplierto supplier

    ** Suppliers product is an importantSuppliers product is an important

    input to buyers productinput to buyers product

    ** Suppliers products are differentiatedSuppliers products are differentiated

    Suppliers are likely to be powerful if:Suppliers are likely to be powerful if:

    ** Suppliers products have highSuppliers products have high

    switching costsswitching costs

    ** Supplier poses credible threat ofSupplier poses credible threat offorward integration -- Nikeforward integration -- Nike

    Bargaining Power of Suppliers

    Powerful

    suppliers can

    squeeze industry

    profits if firms

    are unable to

    recover cost

    increases

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    Bargaining Power of Buyers

    Buyer groups are likely to be powerful if:Buyer groups are likely to be powerful if:

    ** Buyers purchases are large relative toBuyers purchases are large relative tosellers sales -- Wal-Martsellers sales -- Wal-Mart

    ** Purchase accounts for a significantPurchase accounts for a significant

    fraction of suppliers salesfraction of suppliers sales

    ** Products are undifferentiatedProducts are undifferentiated

    ** Buyers face few switching costs --Buyers face few switching costs --

    GasolineGasoline**

    ** Buyer presents a credible threat ofBuyer presents a credible threat of

    backward integrationbackward integration

    ** Product unimportant to qualityProduct unimportant to quality

    **Buyer has full informationBuyer has full information

    Buyers compete

    with the supplying

    industry by:

    * Bargaining down prices

    * Forcing higher quality

    *Playing firms off of

    eachother

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    Threat of Substitute Products

    ** Products with improvingProducts with improving

    price/performance tradeoffsprice/performance tradeoffs

    relative to present industryrelative to present industry

    productsproducts

    Products

    with similar

    functionlimit the

    prices firms

    can chargeFor ExampleFor Example::

    Keys to evaluate substitute products:Keys to evaluate substitute products:

    On-line trading in place ofOn-line trading in place ofstock brokersstock brokers

    Plastic vs. glass vs. aluminumPlastic vs. glass vs. aluminum

    containers for soft drinkscontainers for soft drinks

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    Plays out in the following ways:Plays out in the following ways:

    ** Jockeying for strategic positionJockeying for strategic position

    ** Using price competition -- AT&T vs. MCIUsing price competition -- AT&T vs. MCI

    **Staging advertising battles -- Bud vs. MillerStaging advertising battles -- Bud vs. Miller

    ** Making new product introductionsMaking new product introductions** Increasing consumer warranties or serviceIncreasing consumer warranties or service

    Intensity of Rivalry Among Existing Competitors

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    CutthroatCutthroatcompetitioncompetition is more likely to occur when:is more likely to occur when:

    ** Numerous or equally balanced competitorsNumerous or equally balanced competitors

    ** Slow growth industry -- Heavy trucksSlow growth industry -- Heavy trucks

    ** High fixed costsHigh fixed costs

    ** Lack of differentiation -- Long distance phone svc.Lack of differentiation -- Long distance phone svc.

    ** High storage costsHigh storage costs

    ** Capacity added in large incrementsCapacity added in large increments

    ** High strategic stakesHigh strategic stakes

    ** High exit barriersHigh exit barriers

    ** Diverse competitorsDiverse competitors

    Intensity of Rivalry Among Existing Competitors

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    Environmental Scanning Grid

    IMPACTSerious Mild Potential Strong

    Threat Threat Benign Oppty. Oppty.

    General Economics

    Environment Demographics

    Political-LegalSociocultural

    Technological

    Global

    Competitive Potential Entry

    Environment Suppliers

    Customers

    Substitutes

    Rivalry

    TOTAL IMPACT

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    Wholesal

    e

    Clubs

    Strategic Group Map

    Department Stores

    High

    Quality

    Low

    Quality

    Low Price High Price

    Upscale

    Closeout

    BrandedChains

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    Strategic Group Map: Beer(Pre-light / Pre-microbrew)

    Dark/Full

    Light

    Low Price High Price

    Amber

    RegularHeineken

    MillerBud

    Old Swill

    Guinness

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    Strategic Group Map: Beer

    Dark/Full

    Light

    Low Price High Price

    Amber

    Regular Old Swill

    Guinness

    Blackened Voodoo

    Anchor Porter

    Amstel

    CardinalMiller Lite

    Bud Ice

    Sam Adams

    Bass Ale

    Pilsner Urquell

    Killians RedRed Wolf

    Amber Bock

    Lowenbrau

    Killians Brown

    Lowenbrau Dark

    Milwaukees

    Best Light

    Bud

    Miller