external training procedure. 1)development stage 3) marketing 2) course commissioning6) confirmation...
TRANSCRIPT
1)Development Stage
3) Marketing
2) Course Commissioning 6) Confirmation
5) Registration
4) Sale
7) Logistics
8) Final Details
9) Set-up
10) Welcome Pack
11) Start: Elekta Welcome
12) Manage Program
13) Elekta Goodbye
14) Follow-up
15) Action Plan
1-6 months in advance or course start6-12 months in advance or course start
1-day in advance of course start
Ev
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Within a week of course end
• Requirement identified at PCP
• Audience identified
• Branding of program
• Forecast (demand) from sales
• EAB 151
1) Development Stage
2) Course commissioning
• Identify resources– Budget– People (internal/external)– Hardware– Logistics– Training resources (acquire & update)
• Identify sites/locations• Length of program• Set level of program• Scheduling• Sign Contract• CAST database
3) Marketing
• Pricing (SOFON)
• eCatalogue/paper Catalogue
• Navigator, .com & .biz
• Wavelength
• Brainstorm
4) Sale
• Number of places identified (alert)
• Given an install date
• The ‘how to activate your training’ pack given to customer (WIP)
• Identify the correct delegates
5) Registration
• Project Manager or customer registers
• Web based form (WIP)– Vnet concept (online course logistics)– CAST
• Registration & pre-course questionnaire
• Entered into DB
6) Confirmation
• Pre-reading/pre-task
• Site profile/mini-CV/links
• City information
• Travel
• Set expectations
• *Caveats
7) Logistics
• Program implementation
• Hardware/Software
• Course Materials
• Logistics – (confirm shipping/hotel/lunches/dinners/IT/AV
etc)
13) Elekta Goodbye
• Group picture (CD)
• Course resource/materials (CD)
• Certificate
• Other opportunities (web/publications)
• Invite to e-forums (e-IGRT, e-IMRT etc)
• Table of contacts/business card holder
• Final evaluation forms
14) Follow-up
• Email/group picture– Remind of further opportunities
• Feedback to faculty– New dates and thank you
• Invoice & reallocation• Statistics/budget• Ensure all delegate details ‘captured’ for future
use