facebook for biz presentation
TRANSCRIPT
Recommendation of a Strategy
Facebook for Business 101
Nancy Beth Guptill & Maureen KerrCool Tools for Social Media
Agenda
Introductions and how everyone is currently using Facebook
Benefits of using Facebook for business
Examples of businesses using Facebook
Building a strategy with Facebook
Setting up a page
How to get followers
How did Facebook begin?
If Facebook were a country...
From: clickymedia.co.uk
The Growth
clickymedia.co.uk
Facebook Facts
Using Facebook for Business
Most popular social network with over 500 million users
A tool for connecting people with those around them
Provides the opportunity for users to experience the personality of your brand online
As a marketer, you can use Facebook to expand your online footprint and engage with customers directly
The largest Mall in the world where your Business Page is your 'store front' if people like what they see, they'll stop in
Your social media strategy should have the end result of identifying highgrade prospects that you know are interested in your business and thus have a better chance of becoming a customer.
Defining A Facebook Strategy
Business Goals for Facebook
Get found by people who are searching for your products or services
Connect and engage with current and potential customers
Create a community around your business (a tribe and hungry crowd)
Promote other content you create, including webinars, blog articles, or other resources
ULTIMATE: Drive traffic to your website and blog, sign up for your e-zine
Your Business Reasons?
What are your business reasons for being on Facebook? Update your followers on latest developments Answer questions about your products and services Share information about your company Create photo albums of products or events Broadcast news and views What else?
Profile vs Pages
Profiles are meant for people Pages are meant for businesses Differences between Business Pages and Personal Profiles: Pages allow for multiple administrators to help manage the account
Pages are, by default, public and will rank in Facebook and public search results
Pages are split into different categories (local businesses, brands, musicians) that help you get listed in more relevant search results
Personal profiles have friends, requiring mutual acceptance, while anyone can become a fan of your Page
Account Types
Personal Account restricted to 5000 friends - Personal Profile vs. Professional Personal Profile
Business Account Only unlimited likes, limited
Business Page unlimited Fans / Likes
Group restricted to 5000 members (messaging will disable
Facebook Page vs Group
Facebook Page vs Group
The key distinction is a group is for a community of people with common interest, while a page represents a brand or entity of which there are fans.
Page Functionality
- The Power of Sharing- Creating Photo Albums- Using Notes- Creating Events- Monitor Your Page (analytics)
Attracting Fans
Attracting Fans (Free)- Suggest to friends- Use Power of Sharing- Add page links everywhere in online and offline promotions- Add Facebook social plug-ins on blog and website- Add FB widgets on Blog and webpage- Include the Like and Share functionality on blog and plug-in- Include collecting names in offline business processes
Attracting Fans
Attract Fans Paid Options- Facebook Ads- Run competitions and sweepstakes (Facebook has Rules)
Pre-workshop Questions
Pre-Workshop Questions
What is the best way to keep our page active?
What are some Key points to keep in mind when using Facebook as a Major Marketing Tool?
Pre-Workshop Questions
Facebook Group vs. Facebook Business Page
Pre-Workshop Questions
Pre-Workshop Questions
Facebook for Non Profit is it worth it?
Pre-Workshop Questions
How to engage people on your group or fan page?
Pre-Workshop Questions
How to set measurable goals, how do you know it's working for you?
Pre-Workshop Questions
Are there certain times of the day that are better to post?
Pre-Workshop Questions
Is there a way to engage with others from your page other than 'liking' other groups?
Pre-Workshop Questions
Is there a way to update your page via mobile device with it coming as a page post instead of a person post?
Pre-Workshop Questions
Are there rules regarding contest give-a-ways that we should be adhering to?
Pre-Workshop Questions
How to set up Facebook for my new business
Pre-Workshop Questions
How to maintain what I learn in this session?
Pre-Workshop Questions
How to reach my target market, especially those who are not presently using Facebook or don't want to use Facebook for what ever reason
Pre-Workshop Questions
If our organization has a page and a group and we gather 200 members, how do we avoid getting a wall that is too busy and irrelevant?
Pre-Workshop Questions
How do we avoid getting negative postings?
Pre-Workshop Questions
Do we have to accept a friend request in order to have that person become part of a group?