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Facebook Native Politicians: Friending for Office, then Engaging Online Steven Clift, E-Democracy.org - @democracy Slides: e-democracy.org/learn

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Page 1: Facebook Politicians

Facebook Native Politicians:

Friending for Office,then Engaging Online

Steven Clift, E-Democracy.org - @democracy Slides: e-democracy.org/learn

Page 3: Facebook Politicians

1. Introduction and Context

1. Facebook Natives Get Elected -Minneapolis Case Study

1. Challenges

Outline

Page 4: Facebook Politicians

IntroductionGoing to the digital parade

Page 5: Facebook Politicians

Government by day, Citizen by night ...

Page 6: Facebook Politicians

BeNeighbors.org -Inclusive Outreach

Page 7: Facebook Politicians

Open Gov Facebook Group● Secret

strategy: One click to link wired councillors to #opengov

● 2200 members, 100+ countries

Page 8: Facebook Politicians

● Wired State● Minnesota E-Democracy, 1994● Minneapolis Issues Forum, 1998● “Internet” Mayor RT Rybak,

2001 - 2013● City has extra decade of local

“e” participation experience

Context

Page 9: Facebook Politicians
Page 10: Facebook Politicians

City Hall

In-person

ConversationsShared on

Facebook

Your

Networks

Local

Media

Y

o

u

Local Biz

Nei

gh

bo

r #

1

Mpls

Issues

Forum +

Neighborh

oods

Join Group

Online public spaces in city 1998 - today

Page 11: Facebook Politicians

RT Rybak● Announced mayoral

candidacy online first in 2001 on MIF

● Online engagement: “What doesn’t kill you makes you stronger.”

● Then came Facebook, Twitter ...

● Statso Maxed at 5,000 Facebook Friends,

Facebook “Followers”: 10,117o Twitter: 43,300 Followers

Page 12: Facebook Politicians

For the first time ...“... I could define who I was and what I was talking about … and not a reporter”

Page 13: Facebook Politicians

You are in the center

“networked individualism”

You

Friends

Family

Communities

Prof. Peers

Public

“Entities”

Page 14: Facebook Politicians

● Facebook: Engage YOUR local constituents, community activists, supporters … “friends”

● Twitter: Message media, be visible political player, soapbox to engage most wired

(Tool base varies by community …)

3. Facebook v. Twitter IMHO

Page 15: Facebook Politicians

Minneapolis Facebook Natives

Get ElectedHome of the 24x7 Facebook

City Council - Case Study

Page 16: Facebook Politicians

Minneapolis Wired Councillors● 13 Wards,

Single-District● $82K Full-time● 2 staff each● Weak Mayor

System● 4 year terms

● Decade+ Wired:o Gov Web Pages

o E-Newsletter using GovDelivery

o May “blog” on city time

o Neighborhood online forums

Page 17: Facebook Politicians

Election 2013● 4 open seats,

including mayor

● Some weak incumbents

● Result: 7 of 13 new council members

Map: MinnPost

Page 18: Facebook Politicians

Generational Shift ● First council elected:

o Somali-American

o Asian-American

o Mexican-American

o IT professional● New ave age: 41, was 52● Newcomers: 33 v. 50 returnedChart: TCDailyPlanet

Page 19: Facebook Politicians

Abdi Warsame

Page 20: Facebook Politicians

● Campaign “Group” -2K+

● Page - 1.7K● Personal

Friends - 5K● MN Somalis

Wired

Page 21: Facebook Politicians

Jacob Frey● Used Facebook

Ads heavily in campaign

● Tip: “Frustrated about something? Wait 24 hours before posting. Think it through :)”

Page 22: Facebook Politicians

Blong Yang ● Heartfelt commentary and big questions

● Not a campaign “friender.”

● “I was a nobody with little over 100 friends and now it’s over 1000. I like substance over style with some humor.”

Page 23: Facebook Politicians

Andrew Johnson ● 3x more engagement via PERSONAL profile than PAGE

● First IT professional, Open Data Leader

● Elected at 29

● 10 years old when E-Democracy.org launched :-)

Page 24: Facebook Politicians

Mayor Betsy Hodges

● Despite polls showing close race, handily beat candidate running more traditional campaign

● Daily posts and pics on profile

Page 25: Facebook Politicians

Alondra Cano

● Asks questions

● Streets● In-depth

next

Page 26: Facebook Politicians

In-Depth -Community Crime Forum and Police

Chief

Page 27: Facebook Politicians

1. Councillor uses Facebook Event to promote

community forum with police and communities of

color in particular

2. Police chief cites threats of “direct action” on

social media as source to pull-out hours before

event - Media reports pull-out extensively 1, 2

3. Reaction by Councillor with comment to

Facebook Event (35 comments, 28 likes) and her

Page (6 comments, 8 likes)

4. Live photos by Councillor during event

5. Mass signed community letter circulated by

African-American law professor, in newspaper,

mayor responds via blog, shares on Facebook,

community leader tags Mayor’s personal

Facebook profile with thanks

In-depth 6. Mayor and Police Chief reach out via media 1, 2,

3 … announce new series of public gathers,

Police appears in media, Mayor posts on

personal Facebook profile here and here

7. Posts via official police and city Facebook Pages

receive very few Likes … demonstrating that

Pages are now “destinations” and have little

“broadcast” reach compared to personal profiles

8. Filter Bubble - people’s exposure to related

content shows them only glimpses of the whole.

Month after event I found event from the group

cited by police chief for pulling out. I also found

friends-only (i’m one) profile post from Police

Chief about pulling out with 188 Likes and praise

for her safety-first decision from Facebook

friends (far more and the opposite of

likes/comments elsewhere)

9. Notable: Four main actors are all women,

women use Facebook more than men

Page 28: Facebook Politicians

#pointergateA month after this presentation, the case study actors unite online against media sensationalism … and generate global attention.

Detailed coverage.Even made the Daily Show.

Page 29: Facebook Politicians

What could go wrong?

Page 30: Facebook Politicians

1. Archiving, Public Records2. Open Meeting Laws3. Blurred - Personal vs. Campaign

vs. Governance4.Those Not on Facebook 5. Beyond Community Activists?

Connecting New Voices

Challenges

Page 31: Facebook Politicians

Need “Get Friendly”

Campaign

Page 32: Facebook Politicians

Over 50K Income

2x more likely

Page 33: Facebook Politicians

Raising New Voices?

Need Numbers

Source: PewInternet

Page 34: Facebook Politicians

Thanks!StevenClift.com

e-democracy.org/learn

@democracy

[email protected]

+1-612-234-7072 - M

Page 35: Facebook Politicians

Open Gov Facebook Group● Secret

strategy: One click to link wired councillors to #opengov

● 2200 members, 100+ countries